Update of imported contacts not possible

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1

Hi,

I want to switch from Google contacts to NC. Therefore, I exported my Google contacts as vcf file and imported them. That worked fine.

But if I now try to edit a contact and save the edits, I receive “Kontakt konnte nicht aktualisiert werde” (“unable to update contact”).

Creating and editing a contact directly in NC is possible without any error.

I am running a hosted NC installation (Nextcloud Hub 9 (30.0.12)?)

Any ideas?

2

Hi, it appears that we have a regression in Nextcloud Contacts 7.2.0.

I suggest to manually downgrade to 7.1.5 (for example by downloading the release from https://apps.nextcloud.com/apps/contacts/releases?platform=30#30, removing the old contacts folder and unzipping the old version). Note: It’s not always possible to downgrade, especially when database changes were made, but in this case it should work.

3

Thanks for your reply! But unfortunately I don not have access to the system files. As I wrote, its a hosted version and I have only access to the “normal” file structure for my own files, not to the system files for NC

4

Hi,

I’m scared to say, if this is a hosted version and the nextcloud experts (which I’m not) say that there is no other way, I think you have to open a Ticket for your hosting partner to do the changes and hence resolve the problem.

Kind regards!

5

What you can do, until a fix is released, is to use Thunderbird (or any other carddav client), to import and modify your contacts. Most likely the backend is fine, it’s just our contacts ui that is not working correctly. I’ve prepared a patch fix: rendering of phone numbers by kesselb · Pull Request #4567 · nextcloud/contacts · GitHub and hope that we have a new version ready next week, but it still needs to go through code review.

1 Like
6

Hey, using another Carddav client solved the issue - I simply used the “contacts” app on my Mac. So for now its fine and I will wait for the update :wink:

Thx!

7

Hey,

just to make sure: the new version 7.2.1. does NOT include a fix for this problem? Because I still get the “cant update contact” error when saving a contact, even without making any changes.