Update nach 20.0.9 Fehler und Wartungseite

pduboc · May 11, 2021, 10:22am

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Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can

Nextcloud version (eg, 20.0.5): 20.0.9
Operating system and version (eg, Ubuntu 20.04): Hosted
Apache or nginx version (eg, Apache 2.4.25): replace me
PHP version (eg, 7.4): 7.3

The issue you are facing:

Is this the first time you’ve seen this error? (Y/N): Y

Steps to replicate it:

Start the Updater to install 20.0.9

The output of your Nextcloud log in Admin > Logging:

2021-05-11T10:58:35+0200 kandh8ukjW [info] request to updater
2021-05-11T10:58:35+0200 kandh8ukjW [info] currentStep()
2021-05-11T10:58:35+0200 kandh8ukjW [info] show HTML page
2021-05-11T10:58:35+0200 kandh8ukjW [info] current version: 20.0.7 build time: 2021-02-02T20:02:29+00:00 370ae8ac0462dc6e8bc17df4f46962a35a9b6756
2021-05-11T10:58:35+0200 kandh8ukjW [info] getUpdateServerResponse()
2021-05-11T10:58:35+0200 kandh8ukjW [info] updaterServer: https://updates.nextcloud.com/updater_server/
2021-05-11T10:58:35+0200 kandh8ukjW [info] releaseChannel: stable
2021-05-11T10:58:35+0200 kandh8ukjW [info] internal version: 20.0.7.1
2021-05-11T10:58:35+0200 kandh8ukjW [info] updateURL: https://updates.nextcloud.com/updater_server/?version=20x0x7x1xxxstablexx2021-02-02T20%3A02%3A29%2B00%3A00+370ae8ac0462dc6e8bc17df4f46962a35a9b6756x7x3x26
2021-05-11T10:58:36+0200 kandh8ukjW [info] getUpdateServerResponse response: Array
(
    [version] => 20.0.9.1
    [versionstring] => Nextcloud 20.0.9
    [url] => https://download.nextcloud.com/server/releases/nextcloud-20.0.9.zip
    [web] => https://docs.nextcloud.com/server/20/admin_manual/maintenance/upgrade.html
    [changes] => https://updates.nextcloud.com/changelog_server/?version=20.0.9
    [autoupdater] => 1
    [eol] => 0
    [signature] => bk17zYl9/msZ6TYX84ME3BNbyYDR5rO+N/CbO0oMQ3YRNWG0jZEg1VL7B7xJjcue
3elu6YXENmktF7N5JsYIsoazB0HIkJh1NHfSoadfpPn9SabTdsU+lRiw/vdZfv7u
ZpL5CL869fQ/etfOAxme37YzOky17DHbDpjnNDRkGWo+EA7mzd9ptpr9TA1f2d3a
iysQhPdnc44twwMIpwp+3m1llCX7cZa1VCFOZF7qJkZPMW7gTlCZJwZdv+/OWzaB
R0EQjUguzbCoOXc1B33BKYOb1Bq10PHZbdrnQ1S54dvB0LftKyWgtwaAAC/BdOpg
IctRU71WQPSDqMqrwGAAMA==
)

2021-05-11T10:58:36+0200 kandh8ukjW [info] checkForUpdate() Array
(
    [version] => 20.0.9.1
    [versionstring] => Nextcloud 20.0.9
    [url] => https://download.nextcloud.com/server/releases/nextcloud-20.0.9.zip
    [web] => https://docs.nextcloud.com/server/20/admin_manual/maintenance/upgrade.html
    [changes] => https://updates.nextcloud.com/changelog_server/?version=20.0.9
    [autoupdater] => 1
    [eol] => 0
    [signature] => bk17zYl9/msZ6TYX84ME3BNbyYDR5rO+N/CbO0oMQ3YRNWG0jZEg1VL7B7xJjcue
3elu6YXENmktF7N5JsYIsoazB0HIkJh1NHfSoadfpPn9SabTdsU+lRiw/vdZfv7u
ZpL5CL869fQ/etfOAxme37YzOky17DHbDpjnNDRkGWo+EA7mzd9ptpr9TA1f2d3a
iysQhPdnc44twwMIpwp+3m1llCX7cZa1VCFOZF7qJkZPMW7gTlCZJwZdv+/OWzaB
R0EQjUguzbCoOXc1B33BKYOb1Bq10PHZbdrnQ1S54dvB0LftKyWgtwaAAC/BdOpg
IctRU71WQPSDqMqrwGAAMA==
)

2021-05-11T10:58:36+0200 kandh8ukjW [info] getChangelogURL()
2021-05-11T10:58:36+0200 kandh8ukjW [info] end of checkForUpdate() Update to Nextcloud 20.0.9 available. (channel: "stable")<br /><span class="light">Following file will be downloaded automatically:</span> <code class="light">https://download.nextcloud.com/server/releases/nextcloud-20.0.9.zip</code><br /><a class="external_link" href="https://nextcloud.com/changelog/#20-0-9" target="_blank" rel="noreferrer noopener">Open changelog â†—</a>
2021-05-11T10:58:38+0200 q55d6at4nL [info] request to updater
2021-05-11T10:58:38+0200 q55d6at4nL [info] currentStep()
2021-05-11T10:58:38+0200 q55d6at4nL [info] POST request for step "1"
2021-05-11T10:58:38+0200 q55d6at4nL [info] startStep("1")
2021-05-11T10:58:38+0200 q55d6at4nL [info] checkForExpectedFilesAndFolders()
2021-05-11T10:58:38+0200 q55d6at4nL [info] end of checkForExpectedFilesAndFolders()
2021-05-11T10:58:38+0200 q55d6at4nL [info] endStep("1")
2021-05-11T10:58:38+0200 HK1WYYVM2D [info] request to updater
2021-05-11T10:58:38+0200 HK1WYYVM2D [info] currentStep()
2021-05-11T10:58:38+0200 HK1WYYVM2D [info] Step 1 is in state "end".
2021-05-11T10:58:38+0200 HK1WYYVM2D [info] POST request for step "2"
2021-05-11T10:58:38+0200 HK1WYYVM2D [info] startStep("2")
2021-05-11T10:58:38+0200 HK1WYYVM2D [info] checkWritePermissions()
2021-05-11T10:58:38+0200 HK1WYYVM2D [info] end of checkWritePermissions()
2021-05-11T10:58:38+0200 HK1WYYVM2D [info] endStep("2")
2021-05-11T10:58:38+0200 jdnxzdmCSF [info] request to updater
2021-05-11T10:58:38+0200 jdnxzdmCSF [info] currentStep()
2021-05-11T10:58:38+0200 jdnxzdmCSF [info] Step 2 is in state "end".
2021-05-11T10:58:38+0200 jdnxzdmCSF [info] POST request for step "3"
2021-05-11T10:58:38+0200 jdnxzdmCSF [info] startStep("3")
2021-05-11T10:58:38+0200 jdnxzdmCSF [info] createBackup()
2021-05-11T10:58:38+0200 jdnxzdmCSF [info] backup folder location: /www/htdocs/w016bf74/cloud.mennoniten-backnang.de/data/updater-ocsvs793drzl/backups/nextcloud-20.0.7.1-1620723518/
2021-05-11T10:59:43+0200 jdnxzdmCSF [info] end of createBackup()
2021-05-11T10:59:43+0200 jdnxzdmCSF [info] endStep("3")
2021-05-11T10:59:43+0200 qzbYNYP92Z [info] request to updater
2021-05-11T10:59:43+0200 qzbYNYP92Z [info] currentStep()
2021-05-11T10:59:43+0200 qzbYNYP92Z [info] Step 3 is in state "end".
2021-05-11T10:59:43+0200 qzbYNYP92Z [info] POST request for step "4"
2021-05-11T10:59:43+0200 qzbYNYP92Z [info] startStep("4")
2021-05-11T10:59:43+0200 qzbYNYP92Z [info] downloadUpdate()
2021-05-11T10:59:43+0200 qzbYNYP92Z [info] getUpdateServerResponse()
2021-05-11T10:59:43+0200 qzbYNYP92Z [info] updaterServer: https://updates.nextcloud.com/updater_server/
2021-05-11T10:59:43+0200 qzbYNYP92Z [info] releaseChannel: stable
2021-05-11T10:59:43+0200 qzbYNYP92Z [info] internal version: 20.0.7.1
2021-05-11T10:59:43+0200 qzbYNYP92Z [info] updateURL: https://updates.nextcloud.com/updater_server/?version=20x0x7x1xxxstablexx2021-02-02T20%3A02%3A29%2B00%3A00+370ae8ac0462dc6e8bc17df4f46962a35a9b6756x7x3x26
2021-05-11T10:59:43+0200 qzbYNYP92Z [info] getUpdateServerResponse response: Array
(
    [version] => 20.0.9.1
    [versionstring] => Nextcloud 20.0.9
    [url] => https://download.nextcloud.com/server/releases/nextcloud-20.0.9.zip
    [web] => https://docs.nextcloud.com/server/20/admin_manual/maintenance/upgrade.html
    [changes] => https://updates.nextcloud.com/changelog_server/?version=20.0.9
    [autoupdater] => 1
    [eol] => 0
    [signature] => bk17zYl9/msZ6TYX84ME3BNbyYDR5rO+N/CbO0oMQ3YRNWG0jZEg1VL7B7xJjcue
3elu6YXENmktF7N5JsYIsoazB0HIkJh1NHfSoadfpPn9SabTdsU+lRiw/vdZfv7u
ZpL5CL869fQ/etfOAxme37YzOky17DHbDpjnNDRkGWo+EA7mzd9ptpr9TA1f2d3a
iysQhPdnc44twwMIpwp+3m1llCX7cZa1VCFOZF7qJkZPMW7gTlCZJwZdv+/OWzaB
R0EQjUguzbCoOXc1B33BKYOb1Bq10PHZbdrnQ1S54dvB0LftKyWgtwaAAC/BdOpg
IctRU71WQPSDqMqrwGAAMA==
)

2021-05-11T10:59:43+0200 qzbYNYP92Z [info] storage location exists
2021-05-11T10:59:46+0200 qzbYNYP92Z [info] end of downloadUpdate()
2021-05-11T10:59:46+0200 qzbYNYP92Z [info] endStep("4")
2021-05-11T10:59:46+0200 ipMLsHSKpP [info] request to updater
2021-05-11T10:59:46+0200 ipMLsHSKpP [info] currentStep()
2021-05-11T10:59:46+0200 ipMLsHSKpP [info] Step 4 is in state "end".
2021-05-11T10:59:46+0200 ipMLsHSKpP [info] POST request for step "5"
2021-05-11T10:59:46+0200 ipMLsHSKpP [info] startStep("5")
2021-05-11T10:59:46+0200 ipMLsHSKpP [info] verifyIntegrity()
2021-05-11T10:59:46+0200 ipMLsHSKpP [info] getUpdateServerResponse()
2021-05-11T10:59:46+0200 ipMLsHSKpP [info] updaterServer: https://updates.nextcloud.com/updater_server/
2021-05-11T10:59:46+0200 ipMLsHSKpP [info] releaseChannel: stable
2021-05-11T10:59:46+0200 ipMLsHSKpP [info] internal version: 20.0.7.1
2021-05-11T10:59:46+0200 ipMLsHSKpP [info] updateURL: https://updates.nextcloud.com/updater_server/?version=20x0x7x1xxxstablexx2021-02-02T20%3A02%3A29%2B00%3A00+370ae8ac0462dc6e8bc17df4f46962a35a9b6756x7x3x26
2021-05-11T10:59:46+0200 ipMLsHSKpP [info] getUpdateServerResponse response: Array
(
    [version] => 20.0.9.1
    [versionstring] => Nextcloud 20.0.9
    [url] => https://download.nextcloud.com/server/releases/nextcloud-20.0.9.zip
    [web] => https://docs.nextcloud.com/server/20/admin_manual/maintenance/upgrade.html
    [changes] => https://updates.nextcloud.com/changelog_server/?version=20.0.9
    [autoupdater] => 1
    [eol] => 0
    [signature] => bk17zYl9/msZ6TYX84ME3BNbyYDR5rO+N/CbO0oMQ3YRNWG0jZEg1VL7B7xJjcue
3elu6YXENmktF7N5JsYIsoazB0HIkJh1NHfSoadfpPn9SabTdsU+lRiw/vdZfv7u
ZpL5CL869fQ/etfOAxme37YzOky17DHbDpjnNDRkGWo+EA7mzd9ptpr9TA1f2d3a
iysQhPdnc44twwMIpwp+3m1llCX7cZa1VCFOZF7qJkZPMW7gTlCZJwZdv+/OWzaB
R0EQjUguzbCoOXc1B33BKYOb1Bq10PHZbdrnQ1S54dvB0LftKyWgtwaAAC/BdOpg
IctRU71WQPSDqMqrwGAAMA==
)

2021-05-11T10:59:46+0200 ipMLsHSKpP [info] storage location: /www/htdocs/w016bf74/cloud.mennoniten-backnang.de/data/updater-ocsvs793drzl/downloads/
2021-05-11T10:59:47+0200 ipMLsHSKpP [info] end of verifyIntegrity()
2021-05-11T10:59:47+0200 ipMLsHSKpP [info] endStep("5")
2021-05-11T10:59:47+0200 6quLPatQwi [info] request to updater
2021-05-11T10:59:47+0200 6quLPatQwi [info] currentStep()
2021-05-11T10:59:47+0200 6quLPatQwi [info] Step 5 is in state "end".
2021-05-11T10:59:47+0200 6quLPatQwi [info] POST request for step "6"
2021-05-11T10:59:47+0200 6quLPatQwi [info] startStep("6")
2021-05-11T10:59:47+0200 6quLPatQwi [info] extractDownload()
2021-05-11T10:59:47+0200 6quLPatQwi [info] storage location: /www/htdocs/w016bf74/cloud.mennoniten-backnang.de/data/updater-ocsvs793drzl/downloads/
2021-05-11T10:59:49+0200 6quLPatQwi [info] end of extractDownload()
2021-05-11T10:59:49+0200 6quLPatQwi [info] endStep("6")
2021-05-11T10:59:49+0200 869CtbsFjB [info] request to updater
2021-05-11T10:59:49+0200 869CtbsFjB [info] currentStep()
2021-05-11T10:59:49+0200 869CtbsFjB [info] Step 6 is in state "end".
2021-05-11T10:59:49+0200 869CtbsFjB [info] POST request for step "7"
2021-05-11T10:59:49+0200 869CtbsFjB [info] startStep("7")
2021-05-11T10:59:49+0200 869CtbsFjB [info] setMaintenanceMode("true")
2021-05-11T10:59:49+0200 869CtbsFjB [info] configFileName /www/htdocs/w016bf74/cloud.mennoniten-backnang.de/updater/../config/config.php
2021-05-11T10:59:49+0200 869CtbsFjB [info] end of setMaintenanceMode()
2021-05-11T10:59:49+0200 869CtbsFjB [info] endStep("7")
2021-05-11T10:59:49+0200 VTUHuiwnV3 [info] request to updater
2021-05-11T10:59:49+0200 VTUHuiwnV3 [info] currentStep()
2021-05-11T10:59:49+0200 VTUHuiwnV3 [info] Step 7 is in state "end".
2021-05-11T10:59:49+0200 VTUHuiwnV3 [info] POST request for step "8"
2021-05-11T10:59:49+0200 VTUHuiwnV3 [info] startStep("8")
2021-05-11T10:59:49+0200 VTUHuiwnV3 [info] replaceEntryPoints()
2021-05-11T10:59:49+0200 VTUHuiwnV3 [info] replace index.php
2021-05-11T10:59:49+0200 VTUHuiwnV3 [info] replace status.php
2021-05-11T10:59:49+0200 VTUHuiwnV3 [info] replace remote.php
2021-05-11T10:59:49+0200 VTUHuiwnV3 [info] replace public.php
2021-05-11T10:59:49+0200 VTUHuiwnV3 [info] replace ocs/v1.php
2021-05-11T10:59:49+0200 VTUHuiwnV3 [info] replace ocs/v2.php
2021-05-11T10:59:49+0200 VTUHuiwnV3 [info] end of replaceEntryPoints()
2021-05-11T10:59:49+0200 VTUHuiwnV3 [info] endStep("8")
2021-05-11T10:59:49+0200 PmFP2ZzX1q [info] request to updater
2021-05-11T10:59:49+0200 PmFP2ZzX1q [info] currentStep()
2021-05-11T10:59:49+0200 PmFP2ZzX1q [info] Step 8 is in state "end".
2021-05-11T10:59:49+0200 PmFP2ZzX1q [info] POST request for step "9"
2021-05-11T10:59:49+0200 PmFP2ZzX1q [info] startStep("9")
2021-05-11T10:59:49+0200 PmFP2ZzX1q [info] deleteOldFiles()
2021-05-11T10:59:49+0200 PmFP2ZzX1q [info] config sample exists
2021-05-11T10:59:49+0200 PmFP2ZzX1q [info] themes README exists
2021-05-11T10:59:53+0200 PmFP2ZzX1q [info] end of deleteOldFiles()
2021-05-11T10:59:53+0200 PmFP2ZzX1q [info] endStep("9")
2021-05-11T10:59:53+0200 Y2q3c5E619 [info] request to updater
2021-05-11T10:59:53+0200 Y2q3c5E619 [info] currentStep()
2021-05-11T10:59:53+0200 Y2q3c5E619 [info] Step 9 is in state "end".
2021-05-11T10:59:53+0200 Y2q3c5E619 [info] POST request for step "10"
2021-05-11T10:59:53+0200 Y2q3c5E619 [info] startStep("10")
2021-05-11T10:59:53+0200 Y2q3c5E619 [info] moveNewVersionInPlace()
2021-05-11T10:59:53+0200 Y2q3c5E619 [info] storage location: /www/htdocs/w016bf74/cloud.mennoniten-backnang.de/data/updater-ocsvs793drzl/downloads/nextcloud/
2021-05-11T10:59:53+0200 Y2q3c5E619 [info] end of moveNewVersionInPlace()
2021-05-11T10:59:53+0200 Y2q3c5E619 [info] endStep("10")
2021-05-11T11:00:04+0200 AFrzzQ7FKM [info] request to updater
2021-05-11T11:00:04+0200 AFrzzQ7FKM [info] currentStep()
2021-05-11T11:00:04+0200 AFrzzQ7FKM [info] Step 10 is in state "end".
2021-05-11T11:00:04+0200 AFrzzQ7FKM [info] POST request for step "11"
2021-05-11T11:00:04+0200 AFrzzQ7FKM [info] startStep("11")
2021-05-11T11:00:04+0200 AFrzzQ7FKM [info] setMaintenanceMode("false")
2021-05-11T11:00:04+0200 AFrzzQ7FKM [info] configFileName /www/htdocs/w016bf74/cloud.mennoniten-backnang.de/updater/../config/config.php
2021-05-11T11:00:04+0200 AFrzzQ7FKM [info] end of setMaintenanceMode()
2021-05-11T11:00:04+0200 AFrzzQ7FKM [info] endStep("11")
2021-05-11T11:00:04+0200 UDs7OuLvcO [info] request to updater
2021-05-11T11:00:04+0200 UDs7OuLvcO [info] currentStep()
2021-05-11T11:00:04+0200 UDs7OuLvcO [info] Step 11 is in state "end".
2021-05-11T11:00:04+0200 UDs7OuLvcO [info] POST request for step "12"
2021-05-11T11:00:04+0200 UDs7OuLvcO [info] startStep("12")
2021-05-11T11:00:04+0200 UDs7OuLvcO [info] finalize()
2021-05-11T11:00:04+0200 UDs7OuLvcO [info] storage location: /www/htdocs/w016bf74/cloud.mennoniten-backnang.de/data/updater-ocsvs793drzl/downloads/nextcloud/
2021-05-11T11:00:04+0200 UDs7OuLvcO [info] call opcache_reset()
2021-05-11T11:00:04+0200 UDs7OuLvcO [info] end of finalize()
2021-05-11T11:00:04+0200 UDs7OuLvcO [info] endStep("12")

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

<?php
$CONFIG = array (
  'instanceid' => 'ocsvs793drzl',
  'passwordsalt' => 'GnxwrlG6pDa1JUqQA9eemUrgI4FNfs',
  'secret' => 'OXb8tr8FrJQhzErJyWuAFZdYkOd8eLfTzgQSyNoPn5XMyflW',
  'trusted_domains' => 
  array (
    0 => 'cloud.mennoniten-backnang.de',
  ),
  'datadirectory' => '/www/htdocs/w016bf74/cloud.mennoniten-backnang.de/data',
  'overwrite.cli.url' => 'http://cloud.mennoniten-backnang.de',
  'dbtype' => 'mysql',
  'version' => '20.0.7.1',
  'dbname' => 'd0298f5e',
  'dbhost' => 'localhost',
  'dbport' => '',
  'dbtableprefix' => 'oWAIi_',
  'mysql.utf8mb4' => true,
  'dbuser' => 'd0298f5e',
  'dbpassword' => 'eWT4H7NVnkZMtEAudFVG',
  'installed' => true,
  'tempdirectory' => '/www/htdocs/w016bf74/cloud.mennoniten-backnang.de/tmp/',
  'mail_from_address' => 'web',
  'mail_smtpmode' => 'smtp',
  'mail_smtpauthtype' => 'LOGIN',
  'mail_domain' => 'mennoniten-backnang.de',
  'maintenance' => true,
  'updater.release.channel' => 'stable',
  'theme' => '',
  'loglevel' => 0,
  'mail_smtphost' => 'w016bf74.kasserver.com',
  'mail_sendmailmode' => 'smtp',
  'app_install_overwrite' => 
  array (
    0 => 'occweb',
  ),
  'updater.secret' => '$2y$10$XiW4ld9GUoXQzrfini3o9.CZW2zwp/hmN5djftJe1ps3qor27Z0ee',
  'encryption.legacy_format_support' => false,
  'encryption.key_storage_migrated' => false,
);

The output of your Apache/nginx/system log in /var/log/____:

PASTE HERE

Error that I get after run the Updater:
Log-Level auf “debug” gesetzt

Wartungsmodus eingeschaltet

Reparaturschritt: Repair MySQL collation

Reparaturinformation: All tables already have the correct collation → nothing to do

Reparaturschritt: Repair SQLite autoincrement

Reparaturschritt: Copy data from accounts table when migrating from ownCloud

Reparaturschritt: Drop account terms table when migrating from ownCloud

Das Datenbankschema wird aktualisiert

Datenbank aktualisiert

Suche nach einer Aktualisierung für die App “accessibility” im App-Store

App-Store auf Aktualisierung für die App “accessibility” geprüft

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App-Store auf Aktualisierung für die App “activity” geprüft

Suche nach einer Aktualisierung für die App “admin_audit” im App-Store

App-Store auf Aktualisierung für die App “admin_audit” geprüft

Suche nach einer Aktualisierung für die App “cloud_federation_api” im App-Store

App-Store auf Aktualisierung für die App “cloud_federation_api” geprüft

Suche nach einer Aktualisierung für die App “comments” im App-Store

App-Store auf Aktualisierung für die App “comments” geprüft

Suche nach einer Aktualisierung für die App “contactsinteraction” im App-Store

App-Store auf Aktualisierung für die App “contactsinteraction” geprüft

Suche nach einer Aktualisierung für die App “dashboard” im App-Store

App-Store auf Aktualisierung für die App “dashboard” geprüft

Suche nach einer Aktualisierung für die App “dav” im App-Store

App-Store auf Aktualisierung für die App “dav” geprüft

Suche nach einer Aktualisierung für die App “documentserver_community” im App-Store

Aktualisiere die App “documentserver_community” aus dem App-Store

Es ist ein Fehler aufgetreten.

And than I get the Maintenance window

Please help

Sanook · May 15, 2021, 10:20pm

Vermutlich verhindert irgend eine App das Update und der Wartungsmodus bleibt bestehen. Dann kann man nur mehr mit dem occ-Kommando alle Apps nach und nach disablen und das Update erneut versuchen. Eine Geissel!