Nextcloud version: 20.0.5
Operating system and version: Docker on Proxmox
Kernel Version: Linux 5.4.60-1-pve #1 SMP PVE 5.4.60-2
PVE Manager Version: pve-manager/6.3-3/eee5f901
Docker Version: 20.10.2, build 2291f61
nginx Version: nginx/1.18.0
PHP Version: PHP 7.3.26 (cli) (built: Jan 7 2021 13:20:58) ( NTS )
The issue you are facing:
After Updating through the GUI to version 19.0.5 to 19.0.6, the Nextcloud got stuck disabling maintenance mode. A manual edit of the config.php file setting the mode to false succeeded in disabling it. After the update finished, the web interface for next cloud presented a 504 Gateway Time-out error. I could not seem to fix this, and some other posts here suggested that there were some issues around this version and apps going into version 20.x.x. I decided that it would be easier to update to 20.0.5 to see if that worked. After some issues where the updater thought the version was already at the most recent version, I managed to update using: sudo -u abc php updater.phar in the /config/www/nextcloud/updater directory. It is apparent here that the owner of config.php is this user ‘abc’. I ran this process until Nextcloud was at version 20.0.4, then tried to use the web page again.
The web page presented me with an update message for 20.0.5 and I ran it. Log:
Preparing update
Set log level to debug
Turned on maintenance mode
Repair step: Repair MySQL collation
Repair info: Not a mysql database -> nothing to do
Repair step: Repair SQLite autoincrement
Repair step: Copy data from accounts table when migrating from ownCloud
Repair step: Drop account terms table when migrating from ownCloud
Updating database schema
Updated database
Repair step: Purify and migrate collected mail addresses
[0 / 0]: Purify and migrate collected mail addresses
Repair step: Insert background jobs for all accounts
[0 / 0]: Insert background jobs for all accounts
Repair step: Make Mail itinerary extractor executable
Repair step: Migrate Mail provisioning config from config.php to the database
Repair info: No old config found
Repair step: Create or update provisioned Mail accounts
Repair info: No Mail provisioning config set
Updated "mail" to 1.7.2
Checking for update of app "accessibility" in appstore
Checked for update of app "accessibility" in appstore
Checking for update of app "activity" in appstore
Checked for update of app "activity" in appstore
Checking for update of app "bruteforcesettings" in appstore
Checked for update of app "bruteforcesettings" in appstore
Checking for update of app "cloud_federation_api" in appstore
Checked for update of app "cloud_federation_api" in appstore
Checking for update of app "comments" in appstore
Checked for update of app "comments" in appstore
Checking for update of app "contacts" in appstore
Checked for update of app "contacts" in appstore
Checking for update of app "contactsinteraction" in appstore
Checked for update of app "contactsinteraction" in appstore
Checking for update of app "dav" in appstore
Checked for update of app "dav" in appstore
Checking for update of app "federatedfilesharing" in appstore
Checked for update of app "federatedfilesharing" in appstore
Checking for update of app "federation" in appstore
Checked for update of app "federation" in appstore
Checking for update of app "files" in appstore
Checked for update of app "files" in appstore
Checking for update of app "files_pdfviewer" in appstore
Checked for update of app "files_pdfviewer" in appstore
Checking for update of app "files_rightclick" in appstore
Checked for update of app "files_rightclick" in appstore
Checking for update of app "files_sharing" in appstore
Checked for update of app "files_sharing" in appstore
Checking for update of app "files_trashbin" in appstore
Checked for update of app "files_trashbin" in appstore
Checking for update of app "files_versions" in appstore
Checked for update of app "files_versions" in appstore
Checking for update of app "files_videoplayer" in appstore
Checked for update of app "files_videoplayer" in appstore
Checking for update of app "firstrunwizard" in appstore
Checked for update of app "firstrunwizard" in appstore
Checking for update of app "logreader" in appstore
Checked for update of app "logreader" in appstore
Checking for update of app "lookup_server_connector" in appstore
Checked for update of app "lookup_server_connector" in appstore
Checking for update of app "mail" in appstore
Checked for update of app "mail" in appstore
Checking for update of app "nextcloud_announcements" in appstore
Checked for update of app "nextcloud_announcements" in appstore
Checking for update of app "notifications" in appstore
Checked for update of app "notifications" in appstore
Checking for update of app "oauth2" in appstore
Checked for update of app "oauth2" in appstore
Checking for update of app "password_policy" in appstore
Checked for update of app "password_policy" in appstore
Checking for update of app "photos" in appstore
Checked for update of app "photos" in appstore
Checking for update of app "privacy" in appstore
Checked for update of app "privacy" in appstore
Checking for update of app "provisioning_api" in appstore
Checked for update of app "provisioning_api" in appstore
Checking for update of app "recommendations" in appstore
Checked for update of app "recommendations" in appstore
Checking for update of app "richdocuments" in appstore
Checked for update of app "richdocuments" in appstore
Checking for update of app "richdocumentscode" in appstore
Checked for update of app "richdocumentscode" in appstore
Checking for update of app "serverinfo" in appstore
Checked for update of app "serverinfo" in appstore
Checking for update of app "settings" in appstore
Checked for update of app "settings" in appstore
Checking for update of app "sharebymail" in appstore
Checked for update of app "sharebymail" in appstore
Checking for update of app "support" in appstore
Checked for update of app "support" in appstore
Checking for update of app "survey_client" in appstore
Checked for update of app "survey_client" in appstore
Checking for update of app "systemtags" in appstore
Checked for update of app "systemtags" in appstore
Checking for update of app "text" in appstore
Checked for update of app "text" in appstore
Checking for update of app "theming" in appstore
Checked for update of app "theming" in appstore
Checking for update of app "twofactor_backupcodes" in appstore
Checked for update of app "twofactor_backupcodes" in appstore
Checking for update of app "updatenotification" in appstore
Checked for update of app "updatenotification" in appstore
Checking for update of app "viewer" in appstore
Checked for update of app "viewer" in appstore
Checking for update of app "workflowengine" in appstore
Checked for update of app "workflowengine" in appstore
Repair step: Repair MySQL collation
Repair info: Not a mysql database -> nothing to do
Repair step: Repair mime types
Repair step: Clean tags and favorites
Repair info: 0 tags of deleted users have been removed.
Repair info: 0 tags for delete files have been removed.
Repair info: 0 tag entries for deleted tags have been removed.
Repair info: 0 tags with no entries have been removed.
Repair step: Repair invalid shares
Repair step: Move .step file of updater to backup location
Repair info: .step file exists
Repair info: .step-previous-update removed
Repair info: .step file moved to .step-previous-update
Repair step: Add move avatar background job
Repair info: Add background job
Repair step: Add preview cleanup background jobs
Repair step: Fix potential broken mount points
Repair info: No mounts updated
Repair step: Repair language codes
Repair step: Install new core bundle components
Repair step: Add log rotate job
Repair step: Clear frontend caches
Repair info: Image cache cleared
Repair info: SCSS cache cleared
Repair info: JS cache cleared
Repair step: Clear every generated avatar on major updates
Repair step: Add preview background cleanup job
Repair step: Queue a one-time job to cleanup old backups of the updater
Repair step: Cleanup invalid photocache files for carddav
Repair step: Add background job to cleanup login flow v2 tokens
Repair step: Remove potentially over exposing share links
Repair info: No need to remove link shares.
Repair step: Clear access cache of projects
Repair step: Reset generated avatar flag
Repair step: Keep legacy encryption enabled
Repair step: Check encryption key format
Repair step: Remove old dashboard app config data
Starting code integrity check
Finished code integrity check
Turned off maintenance mode
Reset log level
After this update ran and completed, the GUI very slowly redirected me to the login page. I entered my credentials and clicked log in. This loaded for a bit and then delivered the same
504 Gateway Time-out error. I am out of ideas for troubleshooting now.
Is this the first time you’ve seen this error? (Y/N):
Yes
Folder Permissions
root@017b2335631e:/config/www/nextcloud# ls -la
total 138
drwxrw-r-- 13 abc abc 27 Jan 14 19:47 .
drwxrwxr-x 3 abc abc 4 Jun 22 2020 ..
-rw-rw-r-- 1 abc abc 3124 Jan 14 20:15 .htaccess
-rw-rw-r-- 1 abc abc 101 Jan 14 19:47 .user.ini
drwxrwxr-x 41 abc abc 48 Jan 14 19:47 3rdparty
-rw-rw-r-- 1 abc abc 17234 Jan 14 19:47 AUTHORS
-rw-rw-r-- 1 abc abc 34520 Jan 14 19:47 COPYING
drwxrwxr-x 54 abc abc 54 Jan 14 19:48 apps
drwxrwxr-x 2 abc abc 5 Jan 14 19:47 config
-rw-rw-r-- 1 abc abc 3893 Jan 14 19:47 console.php
drwxrwxr-x 22 abc abc 29 Jan 14 19:47 core
-rw-rw-r-- 1 abc abc 5083 Jan 14 19:47 cron.php
-rw-rw-r-- 1 abc abc 156 Jan 14 19:47 index.html
-rw-rw-r-- 1 abc abc 2960 Jan 14 19:47 index.php
drwxrwxr-x 6 abc abc 9 Jan 14 19:47 lib
-rwxrw-r-- 1 abc abc 283 Jan 14 19:47 occ
drwxrwxr-x 2 abc abc 3 Jan 14 19:47 ocm-provider
drwxrwxr-x 2 abc abc 5 Jan 14 19:47 ocs
drwxrwxr-x 2 abc abc 3 Jan 14 19:47 ocs-provider
-rw-rw-r-- 1 abc abc 3102 Jan 14 19:47 public.php
-rw-rw-r-- 1 abc abc 5332 Jan 14 19:47 remote.php
drwxrwxr-x 4 abc abc 8 Jan 14 19:47 resources
-rw-rw-r-- 1 abc abc 26 Jan 14 19:47 robots.txt
-rw-rw-r-- 1 abc abc 2379 Jan 14 19:47 status.php
drwxrwxr-x 3 abc abc 4 Jan 14 19:47 themes
drwxrwxr-x 2 abc abc 4 May 26 2020 updater
-rw-rw-r-- 1 abc abc 382 Jan 14 19:47 version.php
config.php:
<?php
$CONFIG = array (
'memcache.local' => '\\OC\\Memcache\\APCu',
'datadirectory' => '/data',
'instanceid' => 'oc8t23ivp5hf',
'passwordsalt' => '[REDACTED]',
'secret' => '[REDACTED]',
'trusted_domains' =>
array (
0 => '192.168.1.2:8777',
1 => '[REDACTED].org',
),
'dbtype' => 'sqlite3',
'version' => '20.0.5.2',
'overwrite.cli.url' => 'https://192.168.1.2:8777',
'installed' => true,
'maintenance' => false,
'theme' => '',
'loglevel' => 0,
);
nginx log partial (couldn’t figure out how to copy the whole this from portainer console):
2021/01/14 20:41:12 [error] 377#377: *770 upstream timed out (110: Operation timed out) while reading response header from upstream, client: 192.168.1.171, server: _, request: "GET /index.php/204 HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "[REDACTED].org"
2021/01/14 20:55:14 [error] 377#377: *1129 upstream timed out (110: Operation timed out) while reading response header from upstream, client: 192.168.1.171, server: _, request: "GET /index.php/204 HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "[REDACTED].org"
2021/01/14 20:56:19 [error] 377#377: *1151 upstream timed out (110: Operation timed out) while reading response header from upstream, client: 192.168.1.171, server: _, request: "GET /ocs/v2.php/apps/notifications/api/v2/notifications?format=json HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "[REDACTED].org"
2021/01/14 20:56:19 [error] 377#377: *1153 upstream timed out (110: Operation timed out) while reading response header from upstream, client: 192.168.1.171, server: _, request: "GET /ocs/v2.php/core/navigation/apps?absolute=true&format=json HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "[REDACTED].org"
2021/01/14 20:56:20 [error] 377#377: *1155 upstream timed out (110: Operation timed out) while reading response header from upstream, client: 192.168.1.171, server: _, request: "PROPFIND /remote.php/webdav/ HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "[REDACTED].org"
2021/01/14 20:57:33 [error] 377#377: *1177 upstream timed out (110: Operation timed out) while reading response header from upstream, client: 192.168.1.171, server: _, request: "PROPFIND /remote.php/webdav/ HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "[REDACTED].org"
2021/01/14 20:59:57 [error] 377#377: *1214 upstream timed out (110: Operation timed out) while reading response header from upstream, client: 192.168.1.171, server: _, request: "PROPFIND /remote.php/webdav/ HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "[REDACTED].org"
2021/01/14 21:00:51 [error] 377#377: *1230 upstream timed out (110: Operation timed out) while reading response header from upstream, client: 192.168.1.171, server: _, request: "GET /ocs/v2.php/apps/notifications/api/v2/notifications?format=json HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "[REDACTED].org"
2021/01/14 21:01:09 [error] 377#377: *1236 upstream timed out (110: Operation timed out) while reading response header from upstream, client: 192.168.1.171, server: _, request: "PROPFIND /remote.php/webdav/ HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "[REDACTED].org"
2021/01/14 21:02:22 [error] 377#377: *1258 upstream timed out (110: Operation timed out) while reading response header from upstream, client: 192.168.1.171, server: _, request: "PROPFIND /remote.php/webdav/ HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "[REDACTED].org"
2021/01/14 21:04:01 [error] 377#377: *1286 upstream timed out (110: Operation timed out) while reading response header from upstream, client: 192.168.1.171, server: _, request: "GET /index.php/204 HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "[REDACTED].org"
2021/01/14 21:06:07 [error] 377#377: *1340 upstream timed out (110: Operation timed out) while reading response header from upstream, client: 192.168.1.171, server: _, request: "GET /ocs/v2.php/apps/notifications/api/v2/notifications?format=json HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "[REDACTED].org"
2021/01/14 21:06:07 [error] 377#377: *1342 upstream timed out (110: Operation timed out) while reading response header from upstream, client: 192.168.1.171, server: _, request: "GET /ocs/v2.php/core/navigation/apps?absolute=true&format=json HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "[REDACTED].org"
2021/01/14 21:06:07 [error] 377#377: *1343 upstream timed out (110: Operation timed out) while reading response header from upstream, client: 192.168.1.171, server: _, request: "PROPFIND /remote.php/webdav/ HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "[REDACTED].org"
2021/01/14 21:07:20 [error] 377#377: *1366 upstream timed out (110: Operation timed out) while reading response header from upstream, client: 192.168.1.171, server: _, request: "PROPFIND /remote.php/webdav/ HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "[REDACTED].org"
2021/01/14 21:09:53 [error] 377#377: *1420 upstream timed out (110: Operation timed out) while reading response header from upstream, client: 192.168.1.171, server: _, request: "GET /ocs/v2.php/apps/notifications/api/v2/notifications?format=json HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "[REDACTED].org"
2021/01/14 21:09:53 [error] 377#377: *1424 upstream timed out (110: Operation timed out) while reading response header from upstream, client: 192.168.1.171, server: _, request: "PROPFIND /remote.php/webdav/ HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "[REDACTED].org"
2021/01/14 21:09:53 [error] 378#378: *1421 upstream timed out (110: Operation timed out) while reading response header from upstream, client: 192.168.1.171, server: _, request: "GET /ocs/v2.php/core/navigation/apps?absolute=true&format=json HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "[REDACTED].org"
2021/01/14 21:10:16 [error] 377#377: *1434 upstream timed out (110: Operation timed out) while reading response header from upstream, client: 192.168.1.171, server: _, request: "GET /index.php/204 HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "[REDACTED].org"
2021/01/14 21:10:51 [error] 377#377: *1438 upstream timed out (110: Operation timed out) while reading response header from upstream, client: 192.168.1.171, server: _, request: "GET /ocs/v2.php/apps/notifications/api/v2/notifications?format=json HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "[REDACTED].org"
2021/01/14 21:11:17 [error] 377#377: *1446 upstream timed out (110: Operation timed out) while reading response header from upstream, client: 192.168.1.171, server: _, request: "GET /index.php/204 HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "[REDACTED].org"
2021/01/14 21:12:17 [error] 377#377: *1458 upstream timed out (110: Operation timed out) while reading response header from upstream, client: 192.168.1.171, server: _, request: "GET /index.php/204 HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "[REDACTED].org"
2021/01/14 21:13:18 [error] 377#377: *1474 upstream timed out (110: Operation timed out) while reading response header from upstream, client: 192.168.1.171, server: _, request: "GET /ocs/v2.php/apps/notifications/api/v2/notifications?format=json HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "[REDACTED].org"
2021/01/14 21:18:33 [error] 377#377: *1578 upstream timed out (110: Operation timed out) while reading response header from upstream, client: 192.168.1.171, server: _, request: "GET /index.php/204 HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "[REDACTED].org"
2021/01/14 21:24:01 [error] 377#377: *1707 upstream timed out (110: Operation timed out) while reading response header from upstream, client: 192.168.1.171, server: _, request: "GET /index.php/204 HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "[REDACTED].org"
So right now, the next cloud page doesn’t work . Any ideas on what to do?
Thank you for the help!