Update failed to 13 (From 10)

Nextcloud version (eg, 12.0.2): 13.0.2
Operating system and version (eg, Ubuntu 17.04): CentOS Linux 6.9
Apache or nginx version (eg, Apache 2.4.25): 2.2.15
PHP version (eg, 7.1): 5.6.32

The issue you are facing:

Is this the first time you’ve seen this error? Y

Steps to replicate it:

  1. Upgrade from 10 to 11, 11 to 12, 12 to 13
  2. Try to access next cloud on the web

Logs:

{"reqId":"EblSvM8A5c07L0HC5Rwo","level":3,"time":"2018-04-29T14:49:19+00:00","remoteAddr":"90.120.237.215","user":"jha","app":"index","method":"GET","url":"\/nextcloud\/index.php\/apps\/files\/","message":"Exception: {\"Exception\":\"OCP\\\\Files\\\\NotFoundException\",\"Message\":\"\",\"Code\":0,\"Trace\":\"#0 \\\/home\\\/ovh\\\/www\\\/nextcloud\\\/lib\\\/private\\\/Files\\\/Node\\\/Node.php(218): OC\\\\Files\\\\Node\\\\Node->getFileInfo()\\n#1 \\\/home\\\/ovh\\\/www\\\/nextcloud\\\/lib\\\/private\\\/Files\\\/Node\\\/Node.php(118): OC\\\\Files\\\\Node\\\\Node->getPermissions()\\n#2 \\\/home\\\/ovh\\\/www\\\/nextcloud\\\/lib\\\/private\\\/Files\\\/Node\\\/Folder.php(155): OC\\\\Files\\\\Node\\\\Node->checkPermissions(4)\\n#3 \\\/home\\\/ovh\\\/www\\\/nextcloud\\\/lib\\\/private\\\/Files\\\/AppData\\\/AppData.php(112): OC\\\\Files\\\\Node\\\\Folder->newFolder('jha')\\n#4 \\\/home\\\/ovh\\\/www\\\/nextcloud\\\/lib\\\/private\\\/AvatarManager.php(100): OC\\\\Files\\\\AppData\\\\AppData->newFolder('jha')\\n#5 \\\/home\\\/ovh\\\/www\\\/nextcloud\\\/lib\\\/private\\\/TemplateLayout.php(107): OC\\\\AvatarManager->getAvatar('jha')\\n#6 \\\/home\\\/ovh\\\/www\\\/nextcloud\\\/lib\\\/private\\\/legacy\\\/template.php(207): OC\\\\TemplateLayout->__construct('user', 'files')\\n#7 \\\/home\\\/ovh\\\/www\\\/nextcloud\\\/lib\\\/public\\\/AppFramework\\\/Http\\\/TemplateResponse.php(157): OC_Template->fetchPage()\\n#8 \\\/home\\\/ovh\\\/www\\\/nextcloud\\\/lib\\\/private\\\/AppFramework\\\/Http\\\/Dispatcher.php(114): OCP\\\\AppFramework\\\\Http\\\\TemplateResponse->render()\\n#9 \\\/home\\\/ovh\\\/www\\\/nextcloud\\\/lib\\\/private\\\/AppFramework\\\/App.php(115): OC\\\\AppFramework\\\\Http\\\\Dispatcher->dispatch(Object(OCA\\\\Files\\\\Controller\\\\ViewController), 'index')\\n#10 \\\/home\\\/ovh\\\/www\\\/nextcloud\\\/lib\\\/private\\\/AppFramework\\\/Routing\\\/RouteActionHandler.php(47): OC\\\\AppFramework\\\\App::main('ViewController', 'index', Object(OC\\\\AppFramework\\\\DependencyInjection\\\\DIContainer), Array)\\n#11 [internal function]: OC\\\\AppFramework\\\\Routing\\\\RouteActionHandler->__invoke(Array)\\n#12 \\\/home\\\/ovh\\\/www\\\/nextcloud\\\/lib\\\/private\\\/Route\\\/Router.php(297): call_user_func(Object(OC\\\\AppFramework\\\\Routing\\\\RouteActionHandler), Array)\\n#13 \\\/home\\\/ovh\\\/www\\\/nextcloud\\\/lib\\\/base.php(999): OC\\\\Route\\\\Router->match('\\\/apps\\\/files\\\/')\\n#14 \\\/home\\\/ovh\\\/www\\\/nextcloud\\\/index.php(37): OC::handleRequest()\\n#15 {main}\",\"File\":\"\\\/home\\\/ovh\\\/www\\\/nextcloud\\\/lib\\\/private\\\/Files\\\/Node\\\/Node.php\",\"Line\":98}","userAgent":"Mozilla\/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/66.0.3359.139 Safari\/537.36","version":"13.0.2.1"}
{"reqId":"EblSvM8A5c07L0HC5Rwo","level":3,"time":"2018-04-29T14:49:19+00:00","remoteAddr":"90.120.237.215","user":"jha","app":"core","method":"GET","url":"\/nextcloud\/index.php\/apps\/files\/","message":"Exception: {\"Exception\":\"OCP\\\\Files\\\\NotFoundException\",\"Message\":\"\",\"Code\":0,\"Trace\":\"#0 \\\/home\\\/ovh\\\/www\\\/nextcloud\\\/lib\\\/private\\\/Files\\\/Node\\\/Node.php(218): OC\\\\Files\\\\Node\\\\Node->getFileInfo()\\n#1 \\\/home\\\/ovh\\\/www\\\/nextcloud\\\/lib\\\/private\\\/Files\\\/Node\\\/Node.php(118): OC\\\\Files\\\\Node\\\\Node->getPermissions()\\n#2 \\\/home\\\/ovh\\\/www\\\/nextcloud\\\/lib\\\/private\\\/Files\\\/Node\\\/Folder.php(155): OC\\\\Files\\\\Node\\\\Node->checkPermissions(4)\\n#3 \\\/home\\\/ovh\\\/www\\\/nextcloud\\\/lib\\\/private\\\/Files\\\/AppData\\\/AppData.php(112): OC\\\\Files\\\\Node\\\\Folder->newFolder('jha')\\n#4 \\\/home\\\/ovh\\\/www\\\/nextcloud\\\/lib\\\/private\\\/AvatarManager.php(100): OC\\\\Files\\\\AppData\\\\AppData->newFolder('jha')\\n#5 \\\/home\\\/ovh\\\/www\\\/nextcloud\\\/lib\\\/private\\\/TemplateLayout.php(107): OC\\\\AvatarManager->getAvatar('jha')\\n#6 \\\/home\\\/ovh\\\/www\\\/nextcloud\\\/lib\\\/private\\\/legacy\\\/template.php(207): OC\\\\TemplateLayout->__construct('user', 'files')\\n#7 \\\/home\\\/ovh\\\/www\\\/nextcloud\\\/lib\\\/public\\\/AppFramework\\\/Http\\\/TemplateResponse.php(157): OC_Template->fetchPage()\\n#8 \\\/home\\\/ovh\\\/www\\\/nextcloud\\\/lib\\\/private\\\/AppFramework\\\/Http\\\/Dispatcher.php(114): OCP\\\\AppFramework\\\\Http\\\\TemplateResponse->render()\\n#9 \\\/home\\\/ovh\\\/www\\\/nextcloud\\\/lib\\\/private\\\/AppFramework\\\/App.php(115): OC\\\\AppFramework\\\\Http\\\\Dispatcher->dispatch(Object(OCA\\\\Files\\\\Controller\\\\ViewController), 'index')\\n#10 \\\/home\\\/ovh\\\/www\\\/nextcloud\\\/lib\\\/private\\\/AppFramework\\\/Routing\\\/RouteActionHandler.php(47): OC\\\\AppFramework\\\\App::main('ViewController', 'index', Object(OC\\\\AppFramework\\\\DependencyInjection\\\\DIContainer), Array)\\n#11 [internal function]: OC\\\\AppFramework\\\\Routing\\\\RouteActionHandler->__invoke(Array)\\n#12 \\\/home\\\/ovh\\\/www\\\/nextcloud\\\/lib\\\/private\\\/Route\\\/Router.php(297): call_user_func(Object(OC\\\\AppFramework\\\\Routing\\\\RouteActionHandler), Array)\\n#13 \\\/home\\\/ovh\\\/www\\\/nextcloud\\\/lib\\\/base.php(999): OC\\\\Route\\\\Router->match('\\\/apps\\\/files\\\/')\\n#14 \\\/home\\\/ovh\\\/www\\\/nextcloud\\\/index.php(37): OC::handleRequest()\\n#15 {main}\",\"File\":\"\\\/home\\\/ovh\\\/www\\\/nextcloud\\\/lib\\\/private\\\/Files\\\/Node\\\/Node.php\",\"Line\":98}","userAgent":"Mozilla\/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/66.0.3359.139 Safari\/537.36","version":"13.0.2.1"}
{"reqId":"EblSvM8A5c07L0HC5Rwo","level":3,"time":"2018-04-29T14:49:19+00:00","remoteAddr":"90.120.237.215","user":"jha","app":"core","method":"GET","url":"\/nextcloud\/index.php\/apps\/files\/","message":"Exception: {\"Exception\":\"OCP\\\\Files\\\\NotFoundException\",\"Message\":\"\",\"Code\":0,\"Trace\":\"#0 \\\/home\\\/ovh\\\/www\\\/nextcloud\\\/lib\\\/private\\\/Files\\\/Node\\\/Node.php(218): OC\\\\Files\\\\Node\\\\Node->getFileInfo()\\n#1 \\\/home\\\/ovh\\\/www\\\/nextcloud\\\/lib\\\/private\\\/Files\\\/Node\\\/Node.php(118): OC\\\\Files\\\\Node\\\\Node->getPermissions()\\n#2 \\\/home\\\/ovh\\\/www\\\/nextcloud\\\/lib\\\/private\\\/Files\\\/Node\\\/Folder.php(176): OC\\\\Files\\\\Node\\\\Node->checkPermissions(4)\\n#3 \\\/home\\\/ovh\\\/www\\\/nextcloud\\\/lib\\\/private\\\/Files\\\/SimpleFS\\\/SimpleFolder.php(83): OC\\\\Files\\\\Node\\\\Folder->newFile('merged-template...')\\n#4 \\\/home\\\/ovh\\\/www\\\/nextcloud\\\/lib\\\/private\\\/Template\\\/JSCombiner.php(177): OC\\\\Files\\\\SimpleFS\\\\SimpleFolder->newFile('merged-template...')\\n#5 \\\/home\\\/ovh\\\/www\\\/nextcloud\\\/lib\\\/private\\\/Template\\\/JSCombiner.php(103): OC\\\\Template\\\\JSCombiner->cache('\\\/home\\\/ovh\\\/www\\\/n...', 'merged-template...', Object(OC\\\\Files\\\\SimpleFS\\\\SimpleFolder))\\n#6 \\\/home\\\/ovh\\\/www\\\/nextcloud\\\/lib\\\/private\\\/Template\\\/JSResourceLocator.php(113): OC\\\\Template\\\\JSCombiner->process('\\\/home\\\/ovh\\\/www\\\/n...', 'core\\\/js\\\/merged-...', 'core')\\n#7 \\\/home\\\/ovh\\\/www\\\/nextcloud\\\/lib\\\/private\\\/Template\\\/JSResourceLocator.php(69): OC\\\\Template\\\\JSResourceLocator->cacheAndAppendCombineJsonIfExist('\\\/home\\\/ovh\\\/www\\\/n...', 'core\\\/js\\\/merged-...')\\n#8 \\\/home\\\/ovh\\\/www\\\/nextcloud\\\/lib\\\/private\\\/Template\\\/ResourceLocator.php(78): OC\\\\Template\\\\JSResourceLocator->doFind('js\\\/merged-templ...')\\n#9 \\\/home\\\/ovh\\\/www\\\/nextcloud\\\/lib\\\/private\\\/TemplateLayout.php(306): OC\\\\Template\\\\ResourceLocator->find(Array)\\n#10 \\\/home\\\/ovh\\\/www\\\/nextcloud\\\/lib\\\/private\\\/TemplateLayout.php(146): OC\\\\TemplateLayout::findJavascriptFiles(Array)\\n#11 \\\/home\\\/ovh\\\/www\\\/nextcloud\\\/lib\\\/private\\\/legacy\\\/template.php(207): OC\\\\TemplateLayout->__construct('error', '')\\n#12 \\\/home\\\/ovh\\\/www\\\/nextcloud\\\/lib\\\/private\\\/Template\\\/Base.php(132): OC_Template->fetchPage()\\n#13 \\\/home\\\/ovh\\\/www\\\/nextcloud\\\/lib\\\/private\\\/legacy\\\/template.php(351): OC\\\\Template\\\\Base->printPage()\\n#14 \\\/home\\\/ovh\\\/www\\\/nextcloud\\\/index.php(65): OC_Template::printExceptionErrorPage(Object(OCP\\\\Files\\\\NotFoundException))\\n#15 {main}\",\"File\":\"\\\/home\\\/ovh\\\/www\\\/nextcloud\\\/lib\\\/private\\\/Files\\\/Node\\\/Node.php\",\"Line\":98}","userAgent":"Mozilla\/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/66.0.3359.139 Safari\/537.36","version":"13.0.2.1"}