"Update Error!" Desktop client 3.14.2 macOS Sonoma 14.6.1

Since a couple of weeks ago I’m not able to update my desktop client via the GUI.
If I click the “Check Now” button I just get the following message:

Via mitmproxy I investigated which URL the client was calling:
https://updates.nextcloud.org/client/?version=3.14.2.0&platform=macos&osRelease=macos&osVersion=14.6&kernelVersion=23.6.0&oem=Nextcloud&buildArch=arm64&currentArch=arm64&versionsuffix=daily&channel=daily&sparkle=true
This URL returns a 500 Internal Server Error and is most certainly the cause for the error.

If I however omit the “sparkle” parameter altogether the following valid xml is shown:

<?xml version="1.0"?>
<owncloudclient><version>20241030</version><versionstring>Nextcloud Daily 20241030</versionstring><downloadurl>https://download.nextcloud.com/desktop/daily/macos/macos-20241030.pkg</downloadurl><web>https://nextcloud.com/install</web></owncloudclient>

If I download and install this .pkg file it installs 3.14.50.
But even in the 3.14.50 the same error occurs in the GUI.

I can however simply install it manually with the file obtained from Download and install Nextcloud

Is this a known error (and I’m just unable to find it in the forum)?

1 Like


I got the issue fixed for me. I found the issue#6814 report in GitHub.
It appears the update channel was switched to “daily”. After switching it back to “stable” the issue is solved for me.
Hope it helps!
(I hope the devs also fix the underlying problem, but for me this workaround is fine)

Thanks, that also “fixed” it for me.

I don’t know why it switched to “daily” (I’m normally a “stable” kind of person).

Still the underlying issue (in the “daily” channel) exists for me.

Cheers

Edit: I’m torn, whether I should mark this issue as solved or not. But since the GitHub issue was already mentioned, and at least for me it’s solved, I’m gonna do it anyway.