Nextcloud version (eg, 12.0.2): 16.0.0.9
Operating system and version (eg, Ubuntu 17.04): Shared Server: Linux dd40732 4.4.0-148-generic #174-Ubuntu SMP Tue May 7 12:20:14 UTC 2019 x86_64
Apache or nginx version (eg, Apache 2.4.25): Shared Server (unknown)
PHP version (eg, 7.1): 7.3.3
The issue you are facing:
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
The output of your Nextcloud log in Admin > Logging:
Updater.log:
2019-05-18T07:49:09+0200 GmyqCNojt3 [info] rollbackChanges("1")
2019-05-18T07:49:09+0200 GmyqCNojt3 [info] unlink .step
2019-05-18T07:49:09+0200 GmyqCNojt3 [info] end of rollbackChanges()
2019-05-18T07:49:48+0200 OydNbdanGJ [info] request to updater
2019-05-18T07:49:48+0200 OydNbdanGJ [info] currentStep()
2019-05-18T07:49:48+0200 OydNbdanGJ [info] POST request for step "1"
2019-05-18T07:49:48+0200 OydNbdanGJ [info] startStep("1")
2019-05-18T07:49:48+0200 OydNbdanGJ [info] checkForExpectedFilesAndFolders()
2019-05-18T07:49:48+0200 OydNbdanGJ [info] end of checkForExpectedFilesAndFolders()
2019-05-18T07:49:48+0200 OydNbdanGJ [info] endStep("1")
2019-05-18T07:49:48+0200 kkWZq6DzOJ [info] request to updater
2019-05-18T07:49:48+0200 kkWZq6DzOJ [info] currentStep()
2019-05-18T07:49:48+0200 kkWZq6DzOJ [info] Step 1 is in state "end".
2019-05-18T07:49:48+0200 kkWZq6DzOJ [info] POST request for step "2"
2019-05-18T07:49:48+0200 kkWZq6DzOJ [info] startStep("2")
2019-05-18T07:49:48+0200 kkWZq6DzOJ [info] checkWritePermissions()
2019-05-18T07:49:48+0200 kkWZq6DzOJ [info] end of checkWritePermissions()
2019-05-18T07:49:48+0200 kkWZq6DzOJ [info] endStep("2")
2019-05-18T07:49:48+0200 5u0NcNVMfd [info] request to updater
2019-05-18T07:49:48+0200 5u0NcNVMfd [info] currentStep()
2019-05-18T07:49:48+0200 5u0NcNVMfd [info] Step 2 is in state "end".
2019-05-18T07:49:48+0200 5u0NcNVMfd [info] POST request for step "3"
2019-05-18T07:49:48+0200 5u0NcNVMfd [info] startStep("3")
2019-05-18T07:49:48+0200 5u0NcNVMfd [info] createBackup()
2019-05-18T07:50:03+0200 5u0NcNVMfd [info] end of createBackup()
2019-05-18T07:50:03+0200 5u0NcNVMfd [info] endStep("3")
2019-05-18T07:50:03+0200 J11qZ86hwg [info] request to updater
2019-05-18T07:50:03+0200 J11qZ86hwg [info] currentStep()
2019-05-18T07:50:03+0200 J11qZ86hwg [info] Step 3 is in state "end".
2019-05-18T07:50:03+0200 J11qZ86hwg [info] POST request for step "4"
2019-05-18T07:50:03+0200 J11qZ86hwg [info] startStep("4")
2019-05-18T07:50:03+0200 J11qZ86hwg [info] downloadUpdate()
2019-05-18T07:50:03+0200 J11qZ86hwg [info] getUpdateServerResponse()
2019-05-18T07:50:03+0200 J11qZ86hwg [info] updaterServer: https://updates.nextcloud.com/updater_server/
2019-05-18T07:50:03+0200 J11qZ86hwg [info] releaseChannel: stable
2019-05-18T07:50:03+0200 J11qZ86hwg [info] internal version: 16.0.0.9
2019-05-18T07:50:03+0200 J11qZ86hwg [info] updateURL: https://updates.nextcloud.com/updater_server/?version=16x0x0x9xxxstablexx2019-04-24T19%3A49%3A23%2B00%3A00+6781f9fc7652f735a75abd869ab3e79878fceec9x7x3x3
2019-05-18T07:50:03+0200 J11qZ86hwg [info] getUpdateServerResponse response: Array
(
[version] => 16.0.1.1
[versionstring] => Nextcloud 16.0.1
[url] => https://download.nextcloud.com/server/releases/nextcloud-16.0.1.zip
[web] => https://docs.nextcloud.com/server/16/admin_manual/maintenance/upgrade.html
[changes] => https://updates.nextcloud.com/changelog_server/?version=16.0.1
[autoupdater] => 1
[eol] => 0
[signature] => EztP8mnw0b3LMdTF/XvG75zid8SCY65izgJT5r6wzWNmmwLgTWLYAdLuOJUjrLzp
/Hz4EREmOqiQfVMYQYvjRgGIC6CuB6fReZjjb/4wEzILheOMkKo1NMgA23FJL+gW
lDLuaYxHcZXsgWtSmk8P0+4rjLs5Lda9rKE/ELCCmk+QH+TusGoAq4UGeE0KNxuV
+u4yVs5IM/Hw8tHI/utf393zr/9DBx+lA2Lur1xQ2VTXaS6cNhqC1jnwxyn/U5yE
hg/E1EkHNjdwU2NQmoW700eVAOqjWV7BTuJSVb/5KgH3aySnVaxedr6xelaymivy
Ag4MmolWt+CHLzysVq+imQ==
)
2019-05-18T07:50:03+0200 J11qZ86hwg [info] storage location exists
2019-05-18T07:50:06+0200 J11qZ86hwg [info] end of downloadUpdate()
2019-05-18T07:50:06+0200 J11qZ86hwg [info] endStep("4")
2019-05-18T07:50:06+0200 umK4qlWmzQ [info] request to updater
2019-05-18T07:50:06+0200 umK4qlWmzQ [info] currentStep()
2019-05-18T07:50:06+0200 umK4qlWmzQ [info] Step 4 is in state "end".
2019-05-18T07:50:06+0200 umK4qlWmzQ [info] POST request for step "5"
2019-05-18T07:50:07+0200 umK4qlWmzQ [info] startStep("5")
2019-05-18T07:50:07+0200 umK4qlWmzQ [info] verifyIntegrity()
2019-05-18T07:50:07+0200 umK4qlWmzQ [info] getUpdateServerResponse()
2019-05-18T07:50:07+0200 umK4qlWmzQ [info] updaterServer: https://updates.nextcloud.com/updater_server/
2019-05-18T07:50:07+0200 umK4qlWmzQ [info] releaseChannel: stable
2019-05-18T07:50:07+0200 umK4qlWmzQ [info] internal version: 16.0.0.9
2019-05-18T07:50:07+0200 umK4qlWmzQ [info] updateURL: https://updates.nextcloud.com/updater_server/?version=16x0x0x9xxxstablexx2019-04-24T19%3A49%3A23%2B00%3A00+6781f9fc7652f735a75abd869ab3e79878fceec9x7x3x3
2019-05-18T07:50:07+0200 umK4qlWmzQ [info] getUpdateServerResponse response: Array
(
[version] => 16.0.1.1
[versionstring] => Nextcloud 16.0.1
[url] => https://download.nextcloud.com/server/releases/nextcloud-16.0.1.zip
[web] => https://docs.nextcloud.com/server/16/admin_manual/maintenance/upgrade.html
[changes] => https://updates.nextcloud.com/changelog_server/?version=16.0.1
[autoupdater] => 1
[eol] => 0
[signature] => EztP8mnw0b3LMdTF/XvG75zid8SCY65izgJT5r6wzWNmmwLgTWLYAdLuOJUjrLzp
/Hz4EREmOqiQfVMYQYvjRgGIC6CuB6fReZjjb/4wEzILheOMkKo1NMgA23FJL+gW
lDLuaYxHcZXsgWtSmk8P0+4rjLs5Lda9rKE/ELCCmk+QH+TusGoAq4UGeE0KNxuV
+u4yVs5IM/Hw8tHI/utf393zr/9DBx+lA2Lur1xQ2VTXaS6cNhqC1jnwxyn/U5yE
hg/E1EkHNjdwU2NQmoW700eVAOqjWV7BTuJSVb/5KgH3aySnVaxedr6xelaymivy
Ag4MmolWt+CHLzysVq+imQ==
)
2019-05-18T07:50:07+0200 umK4qlWmzQ [info] storage location: /www/htdocs/w0159bff/xxx-ccc.de/cloud/data/updater-ocro6595l64k/downloads/
confiq.php:
<?php $CONFIG = array ( 'instanceid' => 'ocro6595l64k', 'passwordsablet' => 'xxx', 'secret' => 'xxx', 'trusted_domains' => array ( 0 => 'cloud.ben-peters.de', ), 'theme' => 'ben-peters', 'datadirectory' => '/www/htdocs/.../.../cloud/data', 'overwrite.cli.url' => 'http://cloud.XXXX.de', 'dbtype' => 'mysql', 'version' => '16.0.0.9', 'dbname' => 'XXXX', 'dbhost' => 'localhost', 'dbport' => '', 'dbtableprefix' => 'YkOba_', 'dbuser' => 'XXX', 'dbpassword' => '9SzE6QbC6VGZ2MPbBCmk', 'logtimezone' => 'Europe/Berlin', 'installed' => true, 'tempdirectory' => '/www/htdocs/.../.../cloud/tmp/', 'maintenance' => false, 'loglevel' => 2, 'mail_smtpmode' => 'smtp', 'mail_smtpsecure' => 'ssl', 'mail_from_address' => 'mail-roboter', 'mail_domain' => 'cloud.....de', 'mail_smtphost' => '....kasserver.com', 'mail_smtpport' => '465', 'mail_smtpauthtype' => 'PLAIN', 'simpleSignUpLink.shown' => false, 'updater.release.channel' => 'stable', 'mail_sendmailmode' => 'smtp', 'mysql.utf8mb4' => true, 'app_install_overwrite' => array ( 0 => 'calendar', ), 'updater.secret' => '$2y$10$6fxBnUZ2WcipdgNHHCD9BOKQojZWrVO7ivNRFnAo23zgpYqqrL0p2', );Das Update bleibt stecken beim Schritt: " Verifying integrity, Parsing response failed." Ich kann dann auf "Retry update" klicken, das funktioniert aber nicht. Das Update bleibt also "stecken" und kann nicht fortgeführt werden... Woran kann das liegen? Kann mir jemand helfen?