Forbidden message …
I copied all files manually then…
I had the same problem. The apache logfile said
[fcgid:warn] [pid ...] [client ...] mod_fcgid: read data timeout in 60 seconds
[core:error] [pid ...] [client ...] End of script output before headers: index.php
and indeed the backup step failed exactly after one minute.
To fix it, I increased the FcgidIOTimeout setting in /etc/apache2/mods-enabled/fcgid.conf. After that the web updater worked perfectly.
In my case it failed second after pressing Update…
I had somehow the same issue due to timeout problems:
I found these solutions:
- https://stackoverflow.com/questions/13905004/how-to-fix-fastcgi-timeout-issues-in-plesk
- https://blog.virtualweb.at/fehler-beheben-504-gateway-time-out-bei-nginx-2
Since I am sitting on a HostEurope vServer with Plesk, I used the hints within the first link and added additional Apache and nginx directives. It word afterwards. Maybe this helps…
Not he same. totaly different. in my case i get an forbidden error