Support intro
Hi. I am new to nextcloud. I am having a problem uploading files. When I upload files from the web gui the file upload to 100% then I receive the following error “An unknown error has occurred”. If I change the file extension to .php the file uploads fine.
From the android app, I can download files perfectly well, but when I try to upload I receive an error “Method not found”
I had received an error using other sync apps which support nextcloud as well.
Please assist me.
Server configuration detail
Operating system: Linux 3.10.0-962.3.2.lve1.5.26.7.el7.x86_64 #1 SMP Wed Oct 2 07:53:12 EDT 2019 x86_64
Webserver: LiteSpeed (litespeed)
Database: mysql 5.7.32
PHP version: 7.2.34
Modules loaded: Core, date, libxml, openssl, pcre, sqlite3, zlib, bz2, calendar, ctype, curl, hash, filter, ftp, gettext, gmp, SPL, iconv, pcntl, readline, Reflection, session, standard, shmop, SimpleXML, mbstring, tokenizer, xml, litespeed, bcmath, dba, dom, enchant, fileinfo, gd, imap, intl, json, ldap, exif, mysqlnd, mysqli, odbc, PDO, pdo_mysql, PDO_ODBC, pdo_pgsql, pdo_sqlite, pgsql, Phar, posix, pspell, snmp, soap, sockets, sysvmsg, sysvsem, sysvshm, tidy, wddx, xmlreader, xmlrpc, xmlwriter, xsl, zip, ionCube Loader
Nextcloud version: 20.0.4 - 20.0.4.0
Updated from an older Nextcloud/ownCloud or fresh install:
Where did you install Nextcloud from: unknown
Signing status
Array ( )
List of activated apps
Enabled:
- accessibility: 1.6.0
- activity: 2.13.4
- admin_audit: 1.10.0
- bruteforcesettings: 2.0.1
- calendar: 2.1.2
- cloud_federation_api: 1.3.0
- comments: 1.10.0
- contacts: 3.4.2
- contactsinteraction: 1.1.0
- dashboard: 7.0.0
- dav: 1.16.2
- federatedfilesharing: 1.10.2
- federation: 1.10.1
- files: 1.15.0
- files_external: 1.11.1
- files_pdfviewer: 2.0.1
- files_rightclick: 0.17.0
- files_sharing: 1.12.1
- files_trashbin: 1.10.1
- files_versions: 1.13.0
- files_videoplayer: 1.9.0
- firstrunwizard: 2.9.0
- flowupload: 1.1.2
- logreader: 2.5.0
- lookup_server_connector: 1.8.0
- nextcloud_announcements: 1.9.0
- notifications: 2.8.0
- oauth2: 1.8.0
- password_policy: 1.10.1
- photos: 1.2.1
- privacy: 1.4.0
- provisioning_api: 1.10.0
- recommendations: 0.8.0
- richdocuments: 3.7.11
- serverinfo: 1.10.0
- settings: 1.2.0
- sharebymail: 1.10.0
- spreed: 10.0.4
- support: 1.3.0
- survey_client: 1.8.0
- systemtags: 1.10.0
- text: 3.1.0
- theming: 1.11.0
- twofactor_backupcodes: 1.9.0
- updatenotification: 1.10.0
- user_status: 1.0.1
- video_converter: 0.1.5
- viewer: 1.4.0
- weather_status: 1.0.0
- workflowengine: 2.2.0
Disabled:
- encryption
- files_accesscontrol
- user_ldap
Configuration (config/config.php)
{
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"nextcloud.yahya.nom.za"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "20.0.4.0",
"overwrite.cli.url": "https:\/\/nextcloud.yahya.nom.za\/nextcloud",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"loglevel": 0
}
External storages: yes
External storage configuration
No mounts configured
Encryption: no
User-backends:
- OC\User\Database
Browser: Mozilla/5.0 (Windows NT 10.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.105 Safari/537.36