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Sorry to hear you’re facing problems
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In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
example
Or for longer, use three backticks above and below the code snippet:
longer
example
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Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can
Nextcloud version (eg, 29.0.5): 28.0.1.1, upgrading to 29.0.3.4
Operating system and version (eg, Ubuntu 29.04): "latest" Docker Image
Apache or nginx version (eg, Apache 2.4.25): "latest" Docker Image
PHP version (eg, 8.3): "latest" Docker Image
The issue you are facing:
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
- run occ upgrade
The output of your Nextcloud log in Admin > Logging:
I can't access the WEB UI (server in maintenance mode), this is from the console:
occ -vvvvvvvv upgrade
Nextcloud or one of the apps require upgrade - only a limited number of commands are available
You may use your browser or the occ upgrade command to do the upgrade
2024-06-26T20:11:01+00:00 Setting log level to debug
2024-06-26T20:11:01+00:00
2024-06-26T20:11:01+00:00 In DbalException.php line 71:
2024-06-26T20:11:01+00:00
2024-06-26T20:11:01+00:00 [OC\DB\Exceptions\DbalException (1054)]
2024-06-26T20:11:01+00:00 An exception occurred while executing a query: SQLSTATE[42S22]: Column not found: 1054 Unknown column 'lazy' in 'field list'
2024-06-26T20:11:01+00:00
2024-06-26T20:11:01+00:00
2024-06-26T20:11:01+00:00 Exception trace:
2024-06-26T20:11:01+00:00 at /app/www/public/lib/private/DB/Exceptions/DbalException.php:71
2024-06-26T20:11:01+00:00 OC\DB\Exceptions\DbalException::wrap() at /app/www/public/lib/private/DB/QueryBuilder/QueryBuilder.php:328
2024-06-26T20:11:01+00:00 OC\DB\QueryBuilder\QueryBuilder->executeStatement() at /app/www/public/lib/private/AppConfig.php:783
2024-06-26T20:11:01+00:00 OC\AppConfig->setTypedValue() at /app/www/public/lib/private/AppConfig.php:1360
2024-06-26T20:11:01+00:00 OC\AppConfig->setValue() at /app/www/public/lib/private/AllConfig.php:208
2024-06-26T20:11:01+00:00 OC\AllConfig->setAppValue() at /app/www/public/lib/private/Updater.php:126
2024-06-26T20:11:01+00:00 OC\Updater->upgrade() at /app/www/public/core/Command/Upgrade.php:216
2024-06-26T20:11:01+00:00 OC\Core\Command\Upgrade->execute() at /app/www/public/3rdparty/symfony/console/Command/Command.php:298
2024-06-26T20:11:01+00:00 Symfony\Component\Console\Command\Command->run() at /app/www/public/3rdparty/symfony/console/Application.php:1040
2024-06-26T20:11:01+00:00 Symfony\Component\Console\Application->doRunCommand() at /app/www/public/3rdparty/symfony/console/Application.php:301
2024-06-26T20:11:01+00:00 Symfony\Component\Console\Application->doRun() at /app/www/public/3rdparty/symfony/console/Application.php:171
2024-06-26T20:11:01+00:00 Symfony\Component\Console\Application->run() at /app/www/public/lib/private/Console/Application.php:213
2024-06-26T20:11:01+00:00 OC\Console\Application->run() at /app/www/public/console.php:102
2024-06-26T20:11:01+00:00 require_once() at /app/www/public/occ:11
2024-06-26T20:11:01+00:00
2024-06-26T20:11:01+00:00 In ExceptionConverter.php line 67:
2024-06-26T20:11:01+00:00
2024-06-26T20:11:01+00:00 [Doctrine\DBAL\Exception\InvalidFieldNameException (1054)]
2024-06-26T20:11:01+00:00 An exception occurred while executing a query: SQLSTATE[42S22]: Column not found: 1054 Unknown column 'lazy' in 'field list'
2024-06-26T20:11:01+00:00
2024-06-26T20:11:01+00:00
2024-06-26T20:11:01+00:00 Exception trace:
2024-06-26T20:11:01+00:00 at /app/www/public/3rdparty/doctrine/dbal/src/Driver/API/MySQL/ExceptionConverter.php:67
2024-06-26T20:11:01+00:00 Doctrine\DBAL\Driver\API\MySQL\ExceptionConverter->convert() at /app/www/public/3rdparty/doctrine/dbal/src/Connection.php:1943
2024-06-26T20:11:01+00:00 Doctrine\DBAL\Connection->handleDriverException() at /app/www/public/3rdparty/doctrine/dbal/src/Connection.php:1885
2024-06-26T20:11:01+00:00 Doctrine\DBAL\Connection->convertExceptionDuringQuery() at /app/www/public/3rdparty/doctrine/dbal/src/Connection.php:1213
2024-06-26T20:11:01+00:00 Doctrine\DBAL\Connection->executeStatement() at /app/www/public/3rdparty/doctrine/dbal/src/Connections/PrimaryReadReplicaConnection.php:292
2024-06-26T20:11:01+00:00 Doctrine\DBAL\Connections\PrimaryReadReplicaConnection->executeStatement() at /app/www/public/lib/private/DB/Connection.php:373
2024-06-26T20:11:01+00:00 OC\DB\Connection->executeStatement() at /app/www/public/3rdparty/doctrine/dbal/src/Query/QueryBuilder.php:393
2024-06-26T20:11:01+00:00 Doctrine\DBAL\Query\QueryBuilder->execute() at /app/www/public/lib/private/DB/QueryBuilder/QueryBuilder.php:280
2024-06-26T20:11:01+00:00 OC\DB\QueryBuilder\QueryBuilder->execute() at /app/www/public/lib/private/DB/QueryBuilder/QueryBuilder.php:326
2024-06-26T20:11:01+00:00 OC\DB\QueryBuilder\QueryBuilder->executeStatement() at /app/www/public/lib/private/AppConfig.php:783
2024-06-26T20:11:01+00:00 OC\AppConfig->setTypedValue() at /app/www/public/lib/private/AppConfig.php:1360
2024-06-26T20:11:01+00:00 OC\AppConfig->setValue() at /app/www/public/lib/private/AllConfig.php:208
2024-06-26T20:11:01+00:00 OC\AllConfig->setAppValue() at /app/www/public/lib/private/Updater.php:126
2024-06-26T20:11:01+00:00 OC\Updater->upgrade() at /app/www/public/core/Command/Upgrade.php:216
2024-06-26T20:11:01+00:00 OC\Core\Command\Upgrade->execute() at /app/www/public/3rdparty/symfony/console/Command/Command.php:298
2024-06-26T20:11:01+00:00 Symfony\Component\Console\Command\Command->run() at /app/www/public/3rdparty/symfony/console/Application.php:1040
2024-06-26T20:11:01+00:00 Symfony\Component\Console\Application->doRunCommand() at /app/www/public/3rdparty/symfony/console/Application.php:301
2024-06-26T20:11:01+00:00 Symfony\Component\Console\Application->doRun() at /app/www/public/3rdparty/symfony/console/Application.php:171
2024-06-26T20:11:01+00:00 Symfony\Component\Console\Application->run() at /app/www/public/lib/private/Console/Application.php:213
2024-06-26T20:11:01+00:00 OC\Console\Application->run() at /app/www/public/console.php:102
2024-06-26T20:11:01+00:00 require_once() at /app/www/public/occ:11
2024-06-26T20:11:01+00:00
2024-06-26T20:11:01+00:00 In Exception.php line 28:
2024-06-26T20:11:01+00:00
2024-06-26T20:11:01+00:00 [Doctrine\DBAL\Driver\PDO\Exception (1054)]
2024-06-26T20:11:01+00:00 SQLSTATE[42S22]: Column not found: 1054 Unknown column 'lazy' in 'field list'
2024-06-26T20:11:01+00:00
2024-06-26T20:11:01+00:00
2024-06-26T20:11:01+00:00 Exception trace:
2024-06-26T20:11:01+00:00 at /app/www/public/3rdparty/doctrine/dbal/src/Driver/PDO/Exception.php:28
2024-06-26T20:11:01+00:00 Doctrine\DBAL\Driver\PDO\Exception::new() at /app/www/public/3rdparty/doctrine/dbal/src/Driver/PDO/Statement.php:132
2024-06-26T20:11:01+00:00 Doctrine\DBAL\Driver\PDO\Statement->execute() at /app/www/public/3rdparty/doctrine/dbal/src/Connection.php:1207
2024-06-26T20:11:01+00:00 Doctrine\DBAL\Connection->executeStatement() at /app/www/public/3rdparty/doctrine/dbal/src/Connections/PrimaryReadReplicaConnection.php:292
2024-06-26T20:11:01+00:00 Doctrine\DBAL\Connections\PrimaryReadReplicaConnection->executeStatement() at /app/www/public/lib/private/DB/Connection.php:373
2024-06-26T20:11:01+00:00 OC\DB\Connection->executeStatement() at /app/www/public/3rdparty/doctrine/dbal/src/Query/QueryBuilder.php:393
2024-06-26T20:11:01+00:00 Doctrine\DBAL\Query\QueryBuilder->execute() at /app/www/public/lib/private/DB/QueryBuilder/QueryBuilder.php:280
2024-06-26T20:11:01+00:00 OC\DB\QueryBuilder\QueryBuilder->execute() at /app/www/public/lib/private/DB/QueryBuilder/QueryBuilder.php:326
2024-06-26T20:11:01+00:00 OC\DB\QueryBuilder\QueryBuilder->executeStatement() at /app/www/public/lib/private/AppConfig.php:783
2024-06-26T20:11:01+00:00 OC\AppConfig->setTypedValue() at /app/www/public/lib/private/AppConfig.php:1360
2024-06-26T20:11:01+00:00 OC\AppConfig->setValue() at /app/www/public/lib/private/AllConfig.php:208
2024-06-26T20:11:01+00:00 OC\AllConfig->setAppValue() at /app/www/public/lib/private/Updater.php:126
2024-06-26T20:11:01+00:00 OC\Updater->upgrade() at /app/www/public/core/Command/Upgrade.php:216
2024-06-26T20:11:01+00:00 OC\Core\Command\Upgrade->execute() at /app/www/public/3rdparty/symfony/console/Command/Command.php:298
2024-06-26T20:11:01+00:00 Symfony\Component\Console\Command\Command->run() at /app/www/public/3rdparty/symfony/console/Application.php:1040
2024-06-26T20:11:01+00:00 Symfony\Component\Console\Application->doRunCommand() at /app/www/public/3rdparty/symfony/console/Application.php:301
2024-06-26T20:11:01+00:00 Symfony\Component\Console\Application->doRun() at /app/www/public/3rdparty/symfony/console/Application.php:171
2024-06-26T20:11:01+00:00 Symfony\Component\Console\Application->run() at /app/www/public/lib/private/Console/Application.php:213
2024-06-26T20:11:01+00:00 OC\Console\Application->run() at /app/www/public/console.php:102
2024-06-26T20:11:01+00:00 require_once() at /app/www/public/occ:11
2024-06-26T20:11:01+00:00
2024-06-26T20:11:01+00:00 In Statement.php line 130:
2024-06-26T20:11:01+00:00
2024-06-26T20:11:01+00:00 [PDOException (42S22)]
2024-06-26T20:11:01+00:00 SQLSTATE[42S22]: Column not found: 1054 Unknown column 'lazy' in 'field list'
2024-06-26T20:11:01+00:00
2024-06-26T20:11:01+00:00
2024-06-26T20:11:01+00:00 Exception trace:
2024-06-26T20:11:01+00:00 at /app/www/public/3rdparty/doctrine/dbal/src/Driver/PDO/Statement.php:130
2024-06-26T20:11:01+00:00 PDOStatement->execute() at /app/www/public/3rdparty/doctrine/dbal/src/Driver/PDO/Statement.php:130
2024-06-26T20:11:01+00:00 Doctrine\DBAL\Driver\PDO\Statement->execute() at /app/www/public/3rdparty/doctrine/dbal/src/Connection.php:1207
2024-06-26T20:11:01+00:00 Doctrine\DBAL\Connection->executeStatement() at /app/www/public/3rdparty/doctrine/dbal/src/Connections/PrimaryReadReplicaConnection.php:292
2024-06-26T20:11:01+00:00 Doctrine\DBAL\Connections\PrimaryReadReplicaConnection->executeStatement() at /app/www/public/lib/private/DB/Connection.php:373
2024-06-26T20:11:01+00:00 OC\DB\Connection->executeStatement() at /app/www/public/3rdparty/doctrine/dbal/src/Query/QueryBuilder.php:393
2024-06-26T20:11:01+00:00 Doctrine\DBAL\Query\QueryBuilder->execute() at /app/www/public/lib/private/DB/QueryBuilder/QueryBuilder.php:280
2024-06-26T20:11:01+00:00 OC\DB\QueryBuilder\QueryBuilder->execute() at /app/www/public/lib/private/DB/QueryBuilder/QueryBuilder.php:326
2024-06-26T20:11:01+00:00 OC\DB\QueryBuilder\QueryBuilder->executeStatement() at /app/www/public/lib/private/AppConfig.php:783
2024-06-26T20:11:01+00:00 OC\AppConfig->setTypedValue() at /app/www/public/lib/private/AppConfig.php:1360
2024-06-26T20:11:01+00:00 OC\AppConfig->setValue() at /app/www/public/lib/private/AllConfig.php:208
2024-06-26T20:11:01+00:00 OC\AllConfig->setAppValue() at /app/www/public/lib/private/Updater.php:126
2024-06-26T20:11:01+00:00 OC\Updater->upgrade() at /app/www/public/core/Command/Upgrade.php:216
2024-06-26T20:11:01+00:00 OC\Core\Command\Upgrade->execute() at /app/www/public/3rdparty/symfony/console/Command/Command.php:298
2024-06-26T20:11:01+00:00 Symfony\Component\Console\Command\Command->run() at /app/www/public/3rdparty/symfony/console/Application.php:1040
2024-06-26T20:11:01+00:00 Symfony\Component\Console\Application->doRunCommand() at /app/www/public/3rdparty/symfony/console/Application.php:301
2024-06-26T20:11:01+00:00 Symfony\Component\Console\Application->doRun() at /app/www/public/3rdparty/symfony/console/Application.php:171
2024-06-26T20:11:01+00:00 Symfony\Component\Console\Application->run() at /app/www/public/lib/private/Console/Application.php:213
2024-06-26T20:11:01+00:00 OC\Console\Application->run() at /app/www/public/console.php:102
2024-06-26T20:11:01+00:00 require_once() at /app/www/public/occ:11
2024-06-26T20:11:01+00:00
2024-06-26T20:11:01+00:00 upgrade
2024-06-26T20:11:01+00:00
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
cat /config/www/nextcloud/config/config.php
<?php
$CONFIG = array (
'memcache.local' => '\\OC\\Memcache\\APCu',
'datadirectory' => '/data',
'instanceid' => 'mysecret',
'passwordsalt' => 'mysecret',
'secret' => 'mysecret',
'trusted_domains' =>
array (
0 => '10.200.115.174:6443',
1 => 'mysecret.domain',
),
'dbtype' => 'mysql',
'version' => '28.0.1.1',
'overwrite.cli.url' => 'https://10.200.115.174:6443',
'dbname' => 'nextcloud',
'dbhost' => '10.200.115.174:3307',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'nextcloud',
'dbpassword' => 'mysecret',
'installed' => true,
'twofactor_enforced' => 'false',
'twofactor_enforced_groups' =>
array (
),
'twofactor_enforced_excluded_groups' =>
array (
0 => 'admin',
),
'mail_from_address' => 'nextcloud',
'mail_smtpmode' => 'smtp',
'mail_sendmailmode' => 'smtp',
'mail_domain' => 'mysecret.domain',
'theme' => '',
'loglevel' => 0,
'maintenance' => true,
'filelocking.enabled' => 'true',
'memcache.locking' => '\\OC\\Memcache\\APCu',
'upgrade.disable-web' => false,
);
The output of your Apache/nginx/system log in /var/log/____
:
2024/06/26 16:05:16 [warn] 571#571: the "listen ... http2" directive is deprecated, use the "http2" directive instead in /config/nginx/site-confs/default.conf:13
2024/06/26 16:05:16 [warn] 571#571: the "listen ... http2" directive is deprecated, use the "http2" directive instead in /config/nginx/site-confs/default.conf:14
Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.
cat nextcloud.log
{"reqId":"mLVjfxAdoUZDyRdRtfel","level":1,"time":"2024-06-26T20:25:54+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"--","message":"\\OC\\Updater::setDebugLogLevel: Set log level to debug","userAgent":"--","version":"28.0.1.1","data":{"app":"updater"}}