Unexpected Error with Nextcloud Contact and Calendar Sync

rschildt · May 8, 2024, 12:24pm

Hello everyone,

I rely on Nextcloud solely for syncing my contacts and calendars. Everything was functioning perfectly until yesterday, during which time I made no installations or alterations whatsoever.

Suddenly, I encountered the following error:

Internal Server Error

The server was unable to complete your request.

If this happens again, please send the technical details below to the server administrator.

More details can be found in the server log.

Technical details

Remote Address: 46.142.232.137
Request ID: dkVgDZ3TYI7lsXQXFy9U

Any suggestions

thank you

Cisco30 · May 8, 2024, 12:41pm

with so little information it is impossible to help you, please display the version of Nextcloud (docker, A.I.O, Snap, web installer…) the OS used, the database used, the complete error log , your config.php file (hiding sensitive data)…

rschildt · May 8, 2024, 1:12pm

yes sorry, i run it on a shared webspace from one.com.

where can i find the log file to upload here

rschildt · May 15, 2024, 11:59am

Where is the error file located

jtr · May 15, 2024, 10:32pm

nextcloud.log within your data directory by default.

If you’re only getting the error during the sync, but the web UI otherwise is functioning you can also get it via Administration settings->Logging.

rschildt · May 18, 2024, 9:23am

no this is shown on the user interface

rschildt · May 28, 2024, 3:44pm

i got the following files:

nextcloud.log = 1,5 GB
nextcloud.log.1 = 382 MB

First I’m making a complete backup

rschildt · May 29, 2024, 7:20am

i uploaded the new release. apprently the client forget to update so I’m upgrading to version 28 than to 29

after clicking start I get this error:

any idea