Unable to upload to my mounted WD Red NAS 2TB USB 3.0 Drive UbuntuCore Raspi3

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1

Sorry to hear you’re facing problems :slight_frown:

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In order to help you as quickly as possible, before clicking Create Topic please provide as much of the following as you can (you can cut and paste this into your topic):

Nextcloud version (eg, 10.0.2): 11.0.5.1
Operating system and version (eg, Ubuntu 16.04): Ubuntu Core 16
Apache or nginx version (eg, Apache 2.4.25):
PHP version (eg, 5.6):
Is this the first time you’ve seen this error?: Yes

Can you reliably replicate it? (If so, please outline steps):

The issue you are facing:

I just installed nextcloud in my new raspi3 with UbuntuCore 16 img. After that, I formatted my new WD Red NAS 2TB to ext4 and mounted it

sudo vi /writable/system-data/etc/systemd/system/media-data.mount
[Unit]
Description=WD NAS HDD Drive

[Mount]
What=/dev/sda1
Where=/media/data
Type=ext4

[Install]
WantedBy=multi-user.target

The output of your Nextcloud log in Admin > Logging:

filesize(): stat failed for /media/data/nextcloud/shared/ at /snap/nextcloud/3322/htdocs/lib/private/LargeFileHelper.php#171

stat(): stat failed for /media/data/nextcloud/shared/ at /snap/nextcloud/3322/htdocs/lib/private/Files/Storage/Local.php#134

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

‘datadirectory’ => ‘/var/snap/nextcloud/common/nextcloud/data’,

The output of your Apache/nginx/system log in /var/log/____:

[Fri Oct 13 03:02:49.269683 2017] [mpm_event:notice] [pid 3323:tid 1996140544] AH00489: Apache/2.4.27 (Unix) configured – resuming normal operations
[Fri Oct 13 03:02:49.270421 2017] [core:notice] [pid 3323:tid 1996140544] AH00094: Command line: ‘httpd -d /snap/nextcloud/3322 -D FOREGROUND’
[Fri Oct 13 03:02:49.276539 2017] [unixd:alert] [pid 3327:tid 1996140544] AH02155: getpwuid: couldn’t determine user name from uid -1, you probably need to modify the User directive
[Fri Oct 13 03:02:49.276543 2017] [unixd:alert] [pid 3326:tid 1996140544] AH02155: getpwuid: couldn’t determine user name from uid -1, you probably need to modify the User directive
[Fri Oct 13 03:02:49.276538 2017] [unixd:alert] [pid 3325:tid 1996140544] AH02155: getpwuid: couldn’t determine user name from uid -1, you probably need to modify the User directive
[Fri Oct 13 03:03:45.423198 2017] [mpm_event:notice] [pid 3323:tid 1996140544] AH00491: caught SIGTERM, shutting down
[Fri Oct 13 03:03:54.623816 2017] [ssl:warn] [pid 3971:tid 1995530240] AH01906: yodzkipi3.local:443:0 server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Fri Oct 13 03:03:54.624170 2017] [ssl:warn] [pid 3971:tid 1995530240] AH01909: yodzkipi3.local:443:0 server certificate does NOT include an ID which matches the server name
[Fri Oct 13 03:03:54.689003 2017] [ssl:warn] [pid 3971:tid 1995530240] AH01906: yodzkipi3.local:443:0 server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Fri Oct 13 03:03:54.689134 2017] [ssl:warn] [pid 3971:tid 1995530240] AH01909: yodzkipi3.local:443:0 server certificate does NOT include an ID which matches the server name
[Fri Oct 13 03:03:54.694227 2017] [mpm_event:notice] [pid 3971:tid 1995530240] AH00489: Apache/2.4.27 (Unix) OpenSSL/1.0.2g configured – resuming normal operations
[Fri Oct 13 03:03:54.694466 2017] [core:notice] [pid 3971:tid 1995530240] AH00094: Command line: ‘httpd -d /snap/nextcloud/3322 -D EnableHTTPS -D FOREGROUND’
[Fri Oct 13 03:03:54.698190 2017] [unixd:alert] [pid 3972:tid 1995530240] AH02155: getpwuid: couldn’t determine user name from uid -1, you probably need to modify the User directive
[Fri Oct 13 03:03:54.699877 2017] [unixd:alert] [pid 3974:tid 1995530240] AH02155: getpwuid: couldn’t determine user name from uid -1, you probably need to modify the User directive
[Fri Oct 13 03:03:54.705577 2017] [unixd:alert] [pid 3973:tid 1995530240] AH02155: getpwuid: couldn’t determine user name from uid -1, you probably need to modify the User directive
[Fri Oct 13 03:05:10.180164 2017] [mpm_event:notice] [pid 3971:tid 1995530240] AH00491: caught SIGTERM, shutting down
[Fri Oct 13 03:06:33.396821 2017] [ssl:warn] [pid 2062:tid 1995776000] AH01906: yodzkipi3.local:443:0 server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Fri Oct 13 03:06:33.398069 2017] [ssl:warn] [pid 2062:tid 1995776000] AH01909: yodzkipi3.local:443:0 server certificate does NOT include an ID which matches the server name
[Fri Oct 13 03:06:33.464731 2017] [ssl:warn] [pid 2062:tid 1995776000] AH01906: yodzkipi3.local:443:0 server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Fri Oct 13 03:06:33.464882 2017] [ssl:warn] [pid 2062:tid 1995776000] AH01909: yodzkipi3.local:443:0 server certificate does NOT include an ID which matches the server name
[Fri Oct 13 03:06:33.470629 2017] [mpm_event:notice] [pid 2062:tid 1995776000] AH00489: Apache/2.4.27 (Unix) OpenSSL/1.0.2g configured – resuming normal operations
[Fri Oct 13 03:06:33.470890 2017] [core:notice] [pid 2062:tid 1995776000] AH00094: Command line: ‘httpd -d /snap/nextcloud/3322 -D EnableHTTPS -D FOREGROUND’
[Fri Oct 13 03:06:33.483794 2017] [unixd:alert] [pid 2064:tid 1995776000] AH02155: getpwuid: couldn’t determine user name from uid -1, you probably need to modify the User directive
[Fri Oct 13 03:06:33.487117 2017] [unixd:alert] [pid 2066:tid 1995776000] AH02155: getpwuid: couldn’t determine user name from uid -1, you probably need to modify the User directive
[Fri Oct 13 03:06:33.489361 2017] [unixd:alert] [pid 2065:tid 1995776000] AH02155: getpwuid: couldn’t determine user name from uid -1, you probably need to modify the User directive
[Fri Oct 13 03:26:40.772294 2017] [unixd:alert] [pid 3362:tid 1995776000] AH02155: getpwuid: couldn’t determine user name from uid -1, you probably need to modify the User directive

[13-Oct-2017 03:02:47 UTC] {“reqId”:“QURqdCVOj/xt2IsTsR6N”,“remoteAddr”:"",“app”:“cron”,“message”:“Not installed”,“level”:4,“time”:“2017-10-13T03:02:47+00:00”,“method”:"–",“url”:"–",“user”:"–",“version”:""}
[13-Oct-2017 03:06:17 UTC] {“reqId”:“0g34x41h4dvtWCZykuGH”,“remoteAddr”:"",“app”:“cron”,“message”:“Not installed”,“level”:4,“time”:“2017-10-13T03:06:17+00:00”,“method”:"–",“url”:"–",“user”:"–",“version”:""}
[13-Oct-2017 03:21:19 UTC] {“reqId”:“Za8kvP2oRl8VD/lph4Yl”,“remoteAddr”:"",“app”:“cron”,“message”:“Not installed”,“level”:4,“time”:“2017-10-13T03:21:19+00:00”,“method”:"–",“url”:"–",“user”:"–",“version”:""}

Remember, this information may be requested if it isn’t supplied; for fastest response please provide as much as you can :heart: Feel free to use a pastebin service, otherwise log files can be indented with 4 spaces on each line to present them in a friendlier way on the forum.

2

Do you have proper ownership for www-data and permissions?

3

yes. recursively owned by www-data. But I resorted to using NextCloudPi for now. All are working fine. I will come back to this issue once I get another set of RasPi3. Thanks for your reply @stratacast appreciate it!

4

NextcloudPi is the way to go :wink: I’m personally not a big fan of snappy, Debian (Raspbian here) is a rock-solid base for your stuff, and NextcloudPi makes good use of it. I’m glad it’s working for you again!

1 Like
5

NextCloudPi seem will solve problems for a particular community here in NZ. I would like to help them in in building a more secure gadgets inside their homes soon. Cheers @stratacast mate!

1 Like
6

If you want to contribute to NCP, you can get in contact with @nachoparker :slight_smile:

1 Like