The Basics
- Nextcloud Server version (e.g., 29.x.x):
33.0.3.2
- Operating system and version (e.g., Ubuntu 24.04):
Gentoo 2.18
- Web server and version (e.g, Apache 2.4.25):
2.4.66
- Reverse proxy and version _(e.g. nginx 1.27.2)
* - PHP version (e.g, 8.3):
8.3.29
- Is this the first time you’ve seen this error? (Yes / No):
Yes
- When did this problem seem to first start?
After restoring Nextcloud from Backup
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
Bare Metal
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
No
Summary of the issue you are facing:
After restoring Nextcloud from backup I have updated all Apps and moved to
Update to the latest Nextcloud version.
After pressing “Open updater” I get this:
Log entries
Nextcloud
Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log located in your data directory). Feel free to use a pastebin/gist service if necessary.
{"reqId":"***REMOVED SENSITIVE VALUE***","level":2,"time":"2026-04-06T10:27:00+02:00","remoteAddr":"***REMOVED SENSITIVE VALUE***","user":"***REMOVED SENSITIVE VALUE***","app":"updatenotification","method":"GET","url":"/index.php/apps/updatenotification/credentials","message":"Created new `updater.secret`","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:149.0) Gecko/20100101 Firefox/149.0","version":"32.0.3.2","data":{"app":"updatenotification"},"id":"69d36ea1b8d35"}
Configuration
Nextcloud
The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):
{
"system": {
"version": "32.0.3.2",
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"maintenance": false,
"maintenance_window_start": 1,
"default_phone_region": "3166-2:NO",
"theme": "",
"installed": true,
"forcessl": true,
"enable_previews": true,
"appstore.experimental.enabled": false,
"allow_local_remote_servers": "true",
"trashbin_retention_obligation": "365",
"trusted_domains": [
"***REMOVED SENSITIVE VALUE***",
"***REMOVED SENSITIVE VALUE***"
],
"remember_login_cookie_lifetime": 1296000,
"session_lifetime": 172800,
"appcodechecker": false,
"secret": "***REMOVED SENSITIVE VALUE***",
"htaccess.RewriteBase": "\/",
"overwrite.cli.url": "***REMOVED SENSITIVE VALUE***",
"integrity.check.disabled": false,
"filelocking.enabled": true,
"memcache.local": "\\OC\\Memcache\\Redis",
"memcache.distributed": "\\OC\\Memcache\\Redis",
"memcache.locking": "\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"port": "0",
"timeout": "0.0"
},
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtpmode": "smtp",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_smtpauthtype": "PLAIN",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "587",
"dbtype": "mysql",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbtableprefix": "nc_",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"mysql.utf8mb4": true,
"log_type": "file",
"logtimezone": "***REMOVED SENSITIVE VALUE***",
"logdateformat": "d.m.Y, H:i:s",
"loglevel": 2,
"log_query": false,
"logfile": "\/var\/log\/nextcloud\/nextcloud.log",
"log_rotate_size": 14857600,
"app.mail.verify-tls-peer": "0",
"updater.release.channel": "stable",
"auth.webauthn.enabled": false,
"app_install_overwrite": [
"bruteforcesettings",
"geoblocker",
"news"
],
"mail_sendmailmode": "smtp",
"mail_smtpauth": 1,
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"enabledPreviewProviders": [
"OC\\Preview\\Movie",
"OC\\Preview\\Image"
],
"memories.vod.path": "\/var\/www\/localhost\/htdocs\/nextcloud\/apps\/memories\/bin-ext\/go-vod-amd64",
"memories.vod.ffmpeg": "\/usr\/bin\/ffmpeg",
"memories.vod.ffprobe": "\/usr\/bin\/ffprobe",
"memories.gis_type": 1,
"memories.db.triggers.fcu": true,
"preview_max_memory": 1024,
"preview_max_filesize_image": 150,
"memories.exiftool_no_local": true,
"memories.vod.disable": false,
"defaultapp": "",
"memories.vod.vaapi": true,
"memories.index.mode": "2",
"updater.secret": "***REMOVED SENSITIVE VALUE***"
Apps
The output of occ app:list (if possible).
Enabled:
- admin_audit: 1.22.0
- bruteforcesettings: 5.0.0-dev.0
- calendar: 6.2.2
- cloud_federation_api: 1.16.0
- contacts: 8.3.7
- contactsinteraction: 1.13.1
- dav: 1.34.2
- federatedfilesharing: 1.22.0
- files: 2.4.0
- files_downloadlimit: 5.0.0-dev.0
- files_external: 1.24.0
- files_pdfviewer: 5.0.0-dev.0
- files_reminders: 1.5.0
- files_sharing: 1.24.1
- files_trashbin: 1.22.0
- files_versions: 1.25.0
- geoblocker: 0.5.20
- logcleaner: 1.3.7
- logreader: 5.0.0-dev.0
- lookup_server_connector: 1.20.0
- memories: 7.8.2
- news: 28.1.0
- nextcloud_announcements: 4.0.0-dev.0
- notes: 4.13.1
- notifications: 5.0.0-dev.0
- oauth2: 1.20.0
- password_policy: 4.0.0-dev.0
- passwords: 2026.3.21
- passwords_handbook: 2026.3.21
- previewgenerator: 5.13.0
- privacy: 4.0.0-dev.0
- profile: 1.1.0
- provisioning_api: 1.22.0
- related_resources: 3.0.0-dev.0
- richdocuments: 9.0.5
- samewindow: 1.0.3
- serverinfo: 4.0.0-dev.0
- settings: 1.15.1
- sharebymail: 1.22.0
- tables: 1.0.5
- tasks: 0.17.1
- text: 6.0.1
- theming: 2.7.0
- twofactor_backupcodes: 1.21.0
- unroundedcorners: 1.1.5
- updatenotification: 1.22.0
- viewer: 5.0.0-dev.0
- weather_status: 1.12.0
- webhook_listeners: 1.3.0
- workflowengine: 2.14.0
Disabled: - activity: 5.0.0-dev.0 (installed 2.18.0)
- app_api: 32.0.0 (installed 5.0.2)
- bookmarks: 16.1.3 (installed 16.1.3)
- circles: 32.0.0 (installed 22.0.0)
- comments: 1.22.0 (installed 1.8.0)
- dashboard: 7.12.0 (installed 7.12.0)
- encryption: 2.20.0
- federation: 1.22.0 (installed 0.0.4)
- files_antivirus: 6.2.0 (installed 6.2.0)
- firstrunwizard: 5.0.0-dev.0 (installed 2.7.0)
- holiday_calendars: 0.3.0 (installed 0.3.0)
- mail: 5.7.6 (installed 5.7.6)
- metadata: 0.23.0 (installed 0.23.0)
- photos: 5.0.0-dev.1 (installed 4.0.0)
- recommendations: 5.0.0-dev.0 (installed 0.6.0)
- support: 4.0.0-dev.0 (installed 1.1.0)
- survey_client: 4.0.0-dev.0 (installed 1.3.0)
- suspicious_login: 10.0.0-dev.0 (installed 4.3.0)
- systemtags: 1.22.0 (installed 1.13.0)
- twofactor_nextcloud_notification: 6.0.0-dev.0
- twofactor_totp: 14.0.0
- user_ldap: 1.23.0
- user_status: 1.12.0 (installed 1.4.0)
