Unable to reconnect after provider change

Hi folks,

I switched the provider, was able to connect to the new one, and now I’m not.
On the browser page, my credentials are denied, I can’t reset my password, though - not a single email has arrived in my inbox!
I’ve tried the de- and reinstallation, but … guess what!
What can I do?

I’m using the desktop (Windows 10) and android app with webo hosting.

Greetings and thx a lot for any help

You need to contact your provider directly to help you with this.