Nextcloud version (eg, 20.0.5): 24.0.3
Operating system and version (eg, Ubuntu 20.04): Ubuntu 20.04.4 LTS
Apache or nginx version (eg, Apache 2.4.25): Unsure, Nextcloud was installed using Snap
PHP version (eg, 7.4): Unsure, Nextcloud was installed using Snap
The issue you are facing: Attempting to mount an S3 bucket using rclone that has existing objects as an external storage device in Nextcloud
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
- Ensure the rclone config has full access to the S3 bucket being mounted
- Using rclone, mount an S3 bucket using the following command
/bin/rclone mount s3:bucket /local-folder --vfs-cache-mode writes --use-server-modtime -
sudo chmod -R 0750 /local-folder&sudo chown -R www-data:www-data /local-folder - Configure the folder in the nextcloud GUI
Here’s the output of ls -l /local-folder
total 4 drwxr-x--- 3 www-data www-data 4096 Jul 28 16:55 test_folder
The output of your Nextcloud log in Admin > Logging:
Storage with local::/local-folder/ marked as unavailable
External storage not available: stat() failed
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
$CONFIG = array (
'apps_paths' =>
array (
0 =>
array (
'path' => '/snap/nextcloud/current/htdocs/apps',
'url' => '/apps',
'writable' => false,
),
1 =>
array (
'path' => '/var/snap/nextcloud/current/nextcloud/extra-apps',
'url' => '/extra-apps',
'writable' => true,
),
),
'supportedDatabases' =>
array (
0 => 'mysql',
),
'memcache.locking' => '\\OC\\Memcache\\Redis',
'memcache.local' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => '/tmp/sockets/redis.sock',
'port' => 0,
),
'log_type' => 'file',
'logfile' => '/var/snap/nextcloud/current/logs/nextcloud.log',
'logfilemode' => 416,
'passwordsalt' => '',
'secret' => '',
'trusted_domains' =>
array (
1 => 'sub.domain.com',
),
'datadirectory' => '/var/snap/nextcloud/common/nextcloud/data',
'dbtype' => 'mysql',
'version' => '24.0.3.2',
'overwrite.cli.url' => 'http://localhost',
'dbname' => 'nextcloud',
'dbhost' => 'localhost:/tmp/sockets/mysql.sock',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'nextcloud',
'dbpassword' => '',
'installed' => true,
'instanceid' => '',
'ldapProviderFactory' => 'OCA\\User_LDAP\\LDAPProviderFactory',
'loglevel' => '1',
'maintenance' => false,
);
The output of your Apache/nginx/system log in /var/log/____:
apache_errors.log doesn't have anything in it related to external storage errors```
Nextcloud.log:
{
"reqId": "k7wwbj5XUK1uBZsrw7L4",
"level": 1,
"time": "2022-08-01T16:22:11+00:00",
"remoteAddr": "10.0.0.194",
"user": "NCAdmin",
"app": "lib",
"method": "GET",
"url": "/index.php/apps/files_external/globalstorages/10?testOnly=true",
"message": "Storage with local::/rclone_test/ marked as unavailable",
"userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.134 Safari/537.36",
"version": "24.0.3.2",
"data": {
"app": "lib"
}
}
{
"reqId": "k7wwbj5XUK1uBZsrw7L4",
"level": 1,
"time": "2022-08-01T16:22:11+00:00",
"remoteAddr": "10.0.0.194",
"user": "NCAdmin",
"app": "no app in context",
"method": "GET",
"url": "/index.php/apps/files_external/globalstorages/10?testOnly=true",
"message": "External storage not available: stat() failed",
"userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.134 Safari/537.36",
"version": "24.0.3.2",
"data": []
}```