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● apache2.service - The Apache HTTP Server
Loaded: loaded (/lib/systemd/system/apache2.service; enabled; vendor preset: enabled)
Active: active (running) since Fri 2022-11-25 14:55:07 EST; 2h 38min ago
Docs: https://httpd.apache.org/docs/2.4/
Process: 747 ExecStart=/usr/sbin/apachectl start (code=exited, status=0/SUCCESS)
Main PID: 901 (apache2)
Tasks: 11 (limit: 9408)
Memory: 226.9M
CGroup: /system.slice/apache2.service
├─ 901 /usr/sbin/apache2 -k start
├─ 935 /usr/sbin/apache2 -k start
├─1156 /usr/sbin/apache2 -k start
├─1406 /usr/sbin/apache2 -k start
├─1436 /usr/sbin/apache2 -k start
├─1454 /usr/sbin/apache2 -k start
├─1601 /usr/sbin/apache2 -k start
├─1604 /usr/sbin/apache2 -k start
├─1605 /usr/sbin/apache2 -k start
├─1610 /usr/sbin/apache2 -k start
└─1613 /usr/sbin/apache2 -k start
Nov 25 14:55:01 nextcloud systemd[1]: Starting The Apache HTTP Server...
Nov 25 14:55:07 nextcloud apachectl[780]: AH00558: apache2: Could not reliably determine the server's fully qualified domain name, using 127.0.1.1. Set the 'ServerName' directive globally t>
Nov 25 14:55:07 nextcloud systemd[1]: Started The Apache HTTP Server.
504 Gateway Time-out openresty
sudo -u www-data php occ maintenance:mode --on
sudo -u www-data php occ maintenance:mode --off
sudo -u www-data php occ db:add-missing-columns
sudo -u www-data php occ maintenance:repair
sudo -u www-data php occ db:add-missing-indices
sudo -u www-data php occ db:add-missing-primary-keys
sudo -u www-data php /var/www/html/occ app:disable spreed
sudo -u www-data php /var/www/html/occ user:resetpassword {{user}}
sudo -u www-data php /var/www/html/occ status
sudo -u www-data php /var/www/html/occ integrity:check-core
sudo -u www-data php /var/www/html/occ integrity:check-app
$ sudo -u www-data php /var/www/html/occ user:info {{user}}
- user_id: {{user}}
- display_name: {{user}}
- email: {{email}}
- cloud_id: {{user}}@http://{{ip}}
- enabled: true
- groups:
- admin
- quota: none
- storage:
- free: 65830494208
- used: 16809029286
- total: 82639523494
- relative: 20.34
- quota: -3
- last_seen: 2022-11-25T22:18:23+00:00
- user_directory: /var/www/html/data/{{user}}
- backend: Database
Nextcloud version (eg, 20.0.5): 25.0.1
Operating system and version (eg, Ubuntu 20.04): Ubuntu 20.04.5 LTS
Apache or nginx version (eg, Apache 2.4.25): 2.4.41
PHP version (eg, 7.4): PHP 7.4.3
The issue you are facing:
Is this the first time you’ve seen this error? (Y/N): yes
Steps to replicate it:
- Try to log into web gui
- Nothing happens for a few seconds then the screen flickers (reload?) and sits there likes it is trying to load until I get the “504 Gateway Time-out - openresty” error.
I have been working on this for over 8 hours and have nothing left to check, hoping someone can point me in a direction to investigate as I’m out of ideas.
I have been using my Nextcloud with no issues, even after my vmware migration to my new server it was working but after I rebooted the host for some maintenance last night nextcloud web gui no long let’s me log in. It’s not password related because if I put in the wrong it it quickly comes back and says wrong password.
My mobile apps still work but very slowly.
systemctl status apache2.service - takes a while to respond, which is odd not sure why currently
Ran the following during troubleshooting no issues/errors found.
The output of your Nextcloud log in Admin > Logging:
can not log in
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => 'xxxxxx',
'passwordsalt' => 'xxxxx',
'secret' => 'xxxxxx',
'trusted_domains' =>
array (
0 => 'xxxxxx',
1 => 'xxxx.com',
2 => 'nextcloud.xxxxx.com',
),
'datadirectory' => '/var/www/html/data',
'dbtype' => 'mysql',
'version' => '25.0.1.1',
'overwrite.cli.url' => 'http://xxxxxxxx/',
'overwritehost' => 'nextcloud.xxxxxx.com',
'overwriteprotocol' => 'https',
'dbname' => 'nextcloud',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'nextcloud',
'dbpassword' => '',
'installed' => true,
'app_install_overwrite' =>
array (
0 => 'epubreader',
1 => 'files_texteditor',
2 => 'podcast',
3 => 'files_markdown',
),
'maintenance' => false,
'theme' => '',
'loglevel' => 2,
);
The output of your Apache/nginx/system log in /var/log/____
:
Apache
192.168.1.120 - - [25/Nov/2022:17:42:48 -0500] "GET /apps/richdocumentscode/proxy.php?req=/hosting/capabilities HTTP/1.1" 200 552 "-" "Nextcloud Server Crawler"
192.168.1.120 - {{user}} [25/Nov/2022:17:42:45 -0500] "GET /index.php/apps/passwords/api/1.0/session/keepalive HTTP/1.1" 200 2677 "-" "Official Passwords Client for Firefox on Linux"
192.168.1.120 - - [25/Nov/2022:17:43:15 -0500] "GET /apps/richdocumentscode/proxy.php?req=/hosting/capabilities HTTP/1.1" 200 552 "-" "Nextcloud Server Crawler"
192.168.1.120 - - [25/Nov/2022:17:43:15 -0500] "POST /index.php/login/v2/poll HTTP/1.1" 404 735 "-" "Mozilla/5.0 (Linux) mirall/3.5.82daily (build 20220828) (Nextcloud, arch-6.0.8-arch1-1 ClientArchitecture: x86_64 OsArchitecture: x86_64)"
192.168.1.120 - - [25/Nov/2022:17:43:45 -0500] "GET /apps/richdocumentscode/proxy.php?req=/hosting/capabilities HTTP/1.1" 200 552 "-" "Nextcloud Server Crawler"
192.168.1.120 - - [25/Nov/2022:17:43:45 -0500] "POST /index.php/login/v2/poll HTTP/1.1" 404 735 "-" "Mozilla/5.0 (Linux) mirall/3.5.82daily (build 20220828) (Nextcloud, arch-6.0.8-arch1-1 ClientArchitecture: x86_64 OsArchitecture: x86_64)"
192.168.1.120 - - [25/Nov/2022:17:43:47 -0500] "GET /apps/richdocumentscode/proxy.php?req=/hosting/capabilities HTTP/1.1" 200 552 "-" "Nextcloud Server Crawler"
192.168.1.120 - {{user}} [25/Nov/2022:17:43:44 -0500] "GET /index.php/apps/passwords/api/1.0/session/keepalive HTTP/1.1" 200 2677 "-" "Official Passwords Client for Firefox on Linux"
192.168.1.120 - - [25/Nov/2022:17:44:15 -0500] "GET /apps/richdocumentscode/proxy.php?req=/hosting/capabilities HTTP/1.1" 200 552 "-" "Nextcloud Server Crawler"
192.168.1.120 - - [25/Nov/2022:17:44:15 -0500] "POST /index.php/login/v2/poll HTTP/1.1" 404 735 "-" "Mozilla/5.0 (Linux) mirall/3.5.82daily (build 20220828) (Nextcloud, arch-6.0.8-arch1-1 ClientArchitecture: x86_64 OsArchitecture: x86_64)"
192.168.1.120 - - [25/Nov/2022:17:44:22 -0500] "GET /apps/richdocumentscode/proxy.php?req=/hosting/capabilities HTTP/1.1" 200 552 "-" "Nextcloud Server Crawler"
192.168.1.120 - - [25/Nov/2022:17:44:22 -0500] "POST /index.php/login/v2/poll HTTP/1.1" 404 735 "-" "Mozilla/5.0 (Linux) mirall/3.5.82daily (build 20220828) (Nextcloud, arch-6.0.8-arch1-1 ClientArchitecture: x86_64 OsArchitecture: x86_64)"
192.168.1.120 - - [25/Nov/2022:17:44:43 -0500] "GET /apps/richdocumentscode/proxy.php?req=/hosting/capabilities HTTP/1.1" 200 552 "-" "Nextcloud Server Crawler"
192.168.1.120 - {{user}} [25/Nov/2022:17:44:43 -0500] "GET /index.php/apps/passwords/api/1.0/session/keepalive HTTP/1.1" 200 2673 "-" "Official Passwords Client for Firefox on Linux"
192.168.1.120 - - [25/Nov/2022:17:45:01 -0500] "GET /apps/richdocumentscode/proxy.php?req=/hosting/capabilities HTTP/1.1" 200 552 "-" "Nextcloud Server Crawler"
192.168.1.188 - - [25/Nov/2022:17:45:03 -0500] "GET /apps/richdocumentscode/proxy.php?req=/hosting/capabilities HTTP/1.1" 200 533 "-" "Nextcloud Server Crawler"
192.168.1.120 - - [25/Nov/2022:17:41:10 -0500] "POST /index.php/login HTTP/1.1" 303 1467 "-" "Mozilla/5.0 (X11; Linux x86_64; rv:107.0) Gecko/20100101 Firefox/107.0"
192.168.1.188 - - [25/Nov/2022:17:45:44 -0500] "GET /apps/richdocumentscode/proxy.php?req=/hosting/capabilities HTTP/1.1" 200 533 "-" "Nextcloud Server Crawler"
192.168.1.120 - - [25/Nov/2022:17:45:47 -0500] "GET /apps/richdocumentscode/proxy.php?req=/hosting/capabilities HTTP/1.1" 200 552 "-" "Nextcloud Server Crawler"
192.168.1.120 - {{user}} [25/Nov/2022:17:45:42 -0500] "GET /index.php/apps/passwords/api/1.0/session/keepalive HTTP/1.1" 200 2677 "-" "Official Passwords Client for Firefox on Linux"
192.168.1.120 - - [25/Nov/2022:17:46:41 -0500] "GET /apps/richdocumentscode/proxy.php?req=/hosting/capabilities HTTP/1.1" 200 552 "-" "Nextcloud Server Crawler"
192.168.1.120 - {{user}} [25/Nov/2022:17:46:41 -0500] "GET /index.php/apps/passwords/api/1.0/session/keepalive HTTP/1.1" 200 2687 "-" "Official Passwords Client for Firefox on Linux"
192.168.1.120 - - [25/Nov/2022:17:46:48 -0500] "GET /apps/richdocumentscode/proxy.php?req=/hosting/capabilities HTTP/1.1" 200 552 "-" "Nextcloud Server Crawler"
192.168.1.120 - - [25/Nov/2022:17:46:48 -0500] "GET /apps/richdocumentscode/proxy.php?req=/hosting/capabilities HTTP/1.1" 200 552 "-" "Nextcloud Server Crawler"
192.168.1.120 - - [25/Nov/2022:17:46:48 -0500] "GET /apps/richdocumentscode/proxy.php?req=/hosting/capabilities HTTP/1.1" 200 552 "-" "Nextcloud Server Crawler"
192.168.1.120 - {{user}} [25/Nov/2022:17:46:46 -0500] "POST /index.php/apps/passwords/api/1.0/folder/list HTTP/1.1" 200 3319 "-" "Official Passwords Client for Firefox on Linux"
192.168.1.120 - {{user}} [25/Nov/2022:17:46:46 -0500] "POST /index.php/apps/passwords/api/1.0/tag/list HTTP/1.1" 200 2750 "-" "Official Passwords Client for Firefox on Linux"
192.168.1.120 - {{user}} [25/Nov/2022:17:46:46 -0500] "POST /index.php/apps/passwords/api/1.0/password/list HTTP/1.1" 200 7754 "-" "Official Passwords Client for Firefox on Linux"
System
Nov 25 17:20:01 nextcloud CRON[2337]: pam_unix(cron:session): session opened for user www-data by (uid=0)
Nov 25 17:20:01 nextcloud CRON[2338]: (www-data) CMD (php -f /var/www/html/cron.php)
Nov 25 17:23:39 nextcloud CRON[2337]: pam_unix(cron:session): session closed for user www-data
Nov 25 17:25:01 nextcloud CRON[2360]: pam_unix(cron:session): session opened for user www-data by (uid=0)
Nov 25 17:25:01 nextcloud CRON[2361]: (www-data) CMD (php -f /var/www/html/cron.php)
Nov 25 17:27:16 nextcloud sudo[2376]: pam_unix(sudo:auth): authentication failure; logname=nextcloud uid=1000 euid=0 tty=/dev/pts/0 ruser=nextcloud rhost= user=nextcloud
Nov 25 17:27:23 nextcloud sudo[2376]: nextcloud : TTY=pts/0 ; PWD=/var/www/html/dist ; USER=www-data ; COMMAND=/usr/bin/php /var/www/html/occ user:info {{user}}
Nov 25 17:27:23 nextcloud sudo[2376]: pam_unix(sudo:session): session opened for user www-data by nextcloud(uid=0)
Nov 25 17:27:26 nextcloud sudo[2376]: pam_unix(sudo:session): session closed for user www-data
Nov 25 17:29:28 nextcloud sudo[2390]: nextcloud : TTY=pts/0 ; PWD=/var/www/html/dist ; USER=www-data ; COMMAND=/usr/bin/php /var/www/html/occ log:tail
Nov 25 17:29:28 nextcloud sudo[2390]: pam_unix(sudo:session): session opened for user www-data by nextcloud(uid=0)
Nov 25 17:29:33 nextcloud sudo[2390]: pam_unix(sudo:session): session closed for user www-data
Nov 25 17:29:48 nextcloud sudo[2397]: nextcloud : TTY=pts/0 ; PWD=/var/www/html/dist ; USER=www-data ; COMMAND=/usr/bin/php /var/www/html/occ log:tail
Nov 25 17:29:48 nextcloud sudo[2397]: pam_unix(sudo:session): session opened for user www-data by nextcloud(uid=0)
Nov 25 17:29:50 nextcloud sudo[2397]: pam_unix(sudo:session): session closed for user www-data
Nov 25 17:29:50 nextcloud CRON[2360]: pam_unix(cron:session): session closed for user www-data
Nov 25 17:30:01 nextcloud CRON[2405]: pam_unix(cron:session): session opened for user root by (uid=0)
Nov 25 17:30:01 nextcloud CRON[2406]: pam_unix(cron:session): session opened for user www-data by (uid=0)
Nov 25 17:30:01 nextcloud CRON[2407]: (www-data) CMD (php -f /var/www/html/cron.php)
Nov 25 17:30:01 nextcloud CRON[2408]: (root) CMD ([ -x /etc/init.d/anacron ] && if [ ! -d /run/systemd/system ]; then /usr/sbin/invoke-rc.d anacron start >/dev/null; fi)
Nov 25 17:30:01 nextcloud CRON[2405]: pam_unix(cron:session): session closed for user root
Nov 25 17:32:00 nextcloud sudo[2421]: nextcloud : TTY=pts/0 ; PWD=/var/www/html/dist ; USER=www-data ; COMMAND=/usr/bin/php /var/www/html/occ list
Nov 25 17:32:00 nextcloud sudo[2421]: pam_unix(sudo:session): session opened for user www-data by nextcloud(uid=0)
Nov 25 17:32:06 nextcloud sudo[2421]: pam_unix(sudo:session): session closed for user www-data
Nov 25 17:33:07 nextcloud CRON[2406]: pam_unix(cron:session): session closed for user www-data
Nov 25 17:33:23 nextcloud sudo[2458]: nextcloud : TTY=pts/0 ; PWD=/var/www/html/dist ; USER=root ; COMMAND=/usr/bin/systemctl status apache2.service
Nov 25 17:33:23 nextcloud sudo[2458]: pam_unix(sudo:session): session opened for user root by nextcloud(uid=0)
Nov 25 17:34:19 nextcloud systemd[1]: Started Run anacron jobs.
Nov 25 17:34:19 nextcloud anacron[2464]: Anacron 2.3 started on 2022-11-25
Nov 25 17:34:19 nextcloud anacron[2464]: Normal exit (0 jobs run)
Nov 25 17:34:19 nextcloud systemd[1]: anacron.service: Succeeded.
Nov 25 17:35:01 nextcloud CRON[2470]: pam_unix(cron:session): session opened for user www-data by (uid=0)
Nov 25 17:35:01 nextcloud CRON[2471]: (www-data) CMD (php -f /var/www/html/cron.php)
Nov 25 17:36:04 nextcloud sudo[2458]: pam_unix(sudo:session): session closed for user root
Nov 25 17:38:03 nextcloud CRON[2470]: pam_unix(cron:session): session closed for user www-data
Nov 25 17:39:01 nextcloud CRON[2493]: pam_unix(cron:session): session opened for user root by (uid=0)
Nov 25 17:39:02 nextcloud CRON[2494]: (root) CMD ( [ -x /usr/lib/php/sessionclean ] && if [ ! -d /run/systemd/system ]; then /usr/lib/php/sessionclean; fi)
Nov 25 17:39:02 nextcloud CRON[2493]: pam_unix(cron:session): session closed for user root
Nov 25 17:39:24 nextcloud systemd[1]: Starting Clean php session files…
Nov 25 17:39:25 nextcloud systemd[1]: phpsessionclean.service: Succeeded.
Nov 25 17:39:25 nextcloud systemd[1]: Finished Clean php session files.
Nov 25 17:40:01 nextcloud CRON[2552]: pam_unix(cron:session): session opened for user www-data by (uid=0)
Nov 25 17:40:01 nextcloud CRON[2553]: (www-data) CMD (php -f /var/www/html/cron.php)
Nov 25 17:43:53 nextcloud CRON[2552]: pam_unix(cron:session): session closed for user www-data
Nov 25 17:45:01 nextcloud CRON[2601]: pam_unix(cron:session): session opened for user www-data by (uid=0)
Nov 25 17:45:01 nextcloud CRON[2602]: (www-data) CMD (php -f /var/www/html/cron.php)
Nov 25 17:45:45 nextcloud sudo[2615]: nextcloud : TTY=pts/0 ; PWD=/var/www/html ; USER=root ; COMMAND=/usr/bin/less config/config.php
Nov 25 17:45:45 nextcloud sudo[2615]: pam_unix(sudo:session): session opened for user root by nextcloud(uid=0)
Nov 25 17:47:01 nextcloud sudo[2615]: pam_unix(sudo:session): session closed for user root
Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.
No log by that name exists