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Nextcloud version (16.0.7): snap package
Operating system and version (Ubuntu 19.04):
Apache or nginx version (Apache 2.4.41):
PHP version (7.1):
The issue you are facing:
Starting this morning I couldnât login to my nextcloud due to a certificate issue on any device. Now I have a âInternal Server Errorâ when trying to login. Iâm running it on Linode using the latest stable snap install. I performed a restore on Lindode from a backup made yesterday., the same thing happens.
Is this the first time youâve seen this error? (Y):
Steps to replicate it:
- goto my url for example cloud.myurl.com
- type in correct username and password
- get presented with the internal server error screen.
The output of your Nextcloud log in Admin > Logging:
How do I get this when I can't login please?
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'apps_paths' =>
array (
0 =>
array (
'path' => '/snap/nextcloud/current/htdocs/apps',
'url' => '/apps',
'writable' => false,
),
1 =>
array (
'path' => '/var/snap/nextcloud/current/nextcloud/extra-apps',
'url' => '/extra-apps',
'writable' => true,
),
),
'supportedDatabases' =>
array (
0 => 'mysql',
),
'memcache.locking' => '\\OC\\Memcache\\Redis',
'memcache.local' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => '/tmp/sockets/redis.sock',
'port' => 0,
),
'instanceid' => 'oc012pechs9l',
'passwordsalt' => '********************',
'secret' => '***************************',
'trusted_domains' =>
array (
0 => '***.***.***.***',
1 => '***.***.***',
),
'datadirectory' => '/var/snap/nextcloud/common/nextcloud/data',
'dbtype' => 'mysql',
'version' => '16.0.7.1',
'overwrite.cli.url' => 'http://***.***.***.***',
'dbname' => 'nextcloud',
'dbhost' => 'localhost:/tmp/sockets/mysql.sock',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'nextcloud',
'dbpassword' => '*******',
'installed' => true,
'maintenance' => false,
'loglevel' => 2,
'mail_from_address' => '****',
'mail_smtpmode' => 'smtp',
'mail_sendmailmode' => 'smtp',
'mail_domain' => '*****.**.**',
'mail_smtpauthtype' => 'LOGIN',
'mail_smtpsecure' => 'ssl',
'mail_smtpauth' => 1,
'mail_smtphost' => 'smtp.*****.com',
'mail_smtpport' => '465',
'mail_smtpname' => '****@*****.***.**',
'mail_smtppassword' => '*******',
'theme' => '',
);
The output of your Apache/nginx/system log in /var/log/____:
AH00558: httpd: Could not reliably determine the server's fully qualified domain name, using ::1. Set the 'ServerName' directive globally to suppress this message
[Tue Jan 14 04:04:28.517468 2020] [ssl:warn] [pid 23428:tid 140370144688000] AH01909: ::1:443:0 server certificate does NOT include an ID which matches the server name
[Tue Jan 14 04:04:28.518573 2020] [mpm_event:notice] [pid 23428:tid 140370144688000] AH00489: Apache/2.4.41 (Unix) OpenSSL/1.0.2g configured -- resuming normal operations
[Tue Jan 14 04:04:28.518592 2020] [core:notice] [pid 23428:tid 140370144688000] AH00094: Command line: 'httpd -d /snap/nextcloud/18204 -D EnableHTTPS -D EnableHSTS -D FOREGROUND'
[Tue Jan 14 04:04:28.521574 2020] [unixd:alert] [pid 23432:tid 140370144688000] AH02155: getpwuid: couldn't determine user name from uid 4294967295, you probably need to modify the User directive
[Tue Jan 14 04:04:28.522150 2020] [unixd:alert] [pid 23433:tid 140370144688000] AH02155: getpwuid: couldn't determine user name from uid 4294967295, you probably need to modify the User directive
[Tue Jan 14 04:04:28.522978 2020] [unixd:alert] [pid 23431:tid 140370144688000] AH02155: getpwuid: couldn't determine user name from uid 4294967295, you probably need to modify the User directive
[Tue Jan 14 04:10:06.860826 2020] [unixd:alert] [pid 24366:tid 140370144688000] AH02155: getpwuid: couldn't determine user name from uid 4294967295, you probably need to modify the User directive
[Wed Jan 15 23:51:53.809482 2020] [core:error] [pid 24366:tid 140369907926784] [client 206.189.110.254:57176] AH00135: Invalid method in request RPC_IN_DATA /rpc/rpcproxy.dll?localhost:3388 HTTP/1.1
[Thu Jan 16 06:53:39.455335 2020] [proxy_fcgi:error] [pid 23432:tid 140369790428928] [client 51.89.157.100:36620] AH01071: Got error 'Primary script unknown', referer: http://propyield.com/wp-login.php
[Thu Jan 16 18:24:02.047160 2020] [proxy_fcgi:error] [pid 23432:tid 140369790428928] [client 192.241.213.147:58695] AH01071: Got error 'Primary script unknown', referer: http://178.79.164.139/wp-login.php
[Fri Jan 17 18:07:07.551490 2020] [proxy_fcgi:error] [pid 23432:tid 140370040956672] [client 74.208.47.8:60444] AH01071: Got error 'Primary script unknown', referer: http://178.79.164.139/wp-login.php
[Sat Jan 18 00:30:54.787850 2020] [proxy_fcgi:error] [pid 24366:tid 140369790428928] [client 192.99.47.10:55606] AH01071: Got error 'Primary script unknown', referer: http://cloud.truman.me.uk/wp-login.php
[Sun Jan 19 19:31:38.250149 2020] [proxy_fcgi:error] [pid 23432:tid 140369790428928] [client 45.40.166.141:40476] AH01071: Got error 'Primary script unknown', referer: http://propyield.com/wp-login.php
[Mon Jan 20 04:42:46.998150 2020] [proxy_fcgi:error] [pid 23432:tid 140370032563968] [client 182.92.219.113:54998] AH01071: Got error 'Primary script unknown', referer: http://178.79.164.139/wp-login.php
[Tue Jan 21 10:50:30.531224 2020] [ssl:warn] [pid 3809:tid 140341899274112] AH01909: ::1:443:0 server certificate does NOT include an ID which matches the server name
AH00558: httpd: Could not reliably determine the server's fully qualified domain name, using ::1. Set the 'ServerName' directive globally to suppress this message
[Tue Jan 21 10:50:30.546446 2020] [ssl:warn] [pid 3809:tid 140341899274112] AH01909: ::1:443:0 server certificate does NOT include an ID which matches the server name
[Tue Jan 21 10:50:30.547433 2020] [mpm_event:notice] [pid 3809:tid 140341899274112] AH00489: Apache/2.4.41 (Unix) OpenSSL/1.0.2g configured -- resuming normal operations
[Tue Jan 21 10:50:30.547456 2020] [core:notice] [pid 3809:tid 140341899274112] AH00094: Command line: 'httpd -d /snap/nextcloud/18204 -D EnableHTTPS -D EnableHSTS -D FOREGROUND'
[Tue Jan 21 10:50:30.557360 2020] [unixd:alert] [pid 3811:tid 140341899274112] AH02155: getpwuid: couldn't determine user name from uid 4294967295, you probably need to modify the User directive
[Tue Jan 21 10:50:30.557817 2020] [unixd:alert] [pid 3810:tid 140341899274112] AH02155: getpwuid: couldn't determine user name from uid 4294967295, you probably need to modify the User directive
[Tue Jan 21 10:50:30.558015 2020] [unixd:alert] [pid 3812:tid 140341899274112] AH02155: getpwuid: couldn't determine user name from uid 4294967295, you probably need to modify the User directive
[Tue Jan 21 10:50:32.332981 2020] [unixd:alert] [pid 3946:tid 140341899274112] AH02155: getpwuid: couldn't determine user name from uid 4294967295, you probably need to modify the User directive