Nextcloud version 12.0.3:
OS Windows 10 (that is, the computer I am accesing it from)
It’s hosted at netvirtue http://landyvlad.net/nextcloud/index.php
Apache or nginx version: I have absolutely no idea?! How do I find out? (It’s via cpanel in case that matters)
PHP version 7.0
I haven;t tried to log into my nextcloud install for some time, but I did today and it’s not logging in - presumably the wrong password.
I tried ‘forgot password’ and it said I need to contact system admin (that’d be me… as I have in installed with my web site on a paid hosting service)
Obviously I can’t help me
.
Any suggestions as to how to proceed?
Thanks
Update - somehow my host requested a password reset on my behalf. I got an email which took me to a page simply with a box to type a new password, and a ‘reset password’ button.
When type a new password and then click the ‘reset password’ button… precisely NOTHING happens.
As if it isn’t recognizing the clicking of the button.
So… help still needed 
Update 2:
Host somehow managed to reset and has sent me a username and password.
It said “logging in” , shows a spinning circle to indicate something is happening. but then stays on that same page - boxes remain filled in with the ****'s as if Id just typed it but not pressed log in. Weird.
No error massage or anything.
Thoughts?