Nextcloud version (eg, 20.0.5): 25.0.2
Operating system and version (eg, Ubuntu 20.04): Debian 11
Apache or nginx version (eg, Apache 2.4.25): Apache/2.4.54
PHP version (eg, 7.4): v8.1.13
The issue you are facing:
So recently all my apps were updated and ready for the v25.0.X update. So I updated nextcloud and i am now running v25.0.2.
Before updating; everything worked perfectly, I could upload to the nextcloud instance, rename files, delete files if needed. On all my Devices Linux (Desktop), Windows, iOS and Android devices.
Now on all devices I can add/create files but cannot rename, move or delete. It simply says “Error Deleting filename” or on my iOS devices “Write access to end-to-end encrypted folder requires token - no token sent”. The exact same device that was able to add and delete/rename/move files cannot do it.
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
- No clue on how to replicate this issue
The output of your Nextcloud log in Admin > Logging:
Just found out that the admin logging page does not load. it displays on page load and clears after 1 second
The output of your config.php file in
/path/to/nextcloud (make sure you remove any identifiable information!):
$CONFIG = array ( 'htaccess.RewriteBase' => '/', 'instanceid' => 'instanceID', 'passwordsalt' => 'passwordSal', 'secret' => 'secretKey', 'trusted_domains' => array ( 0 => 'cloud.mydomain.com' ), 'trusted_proxies' => array ( 0 => '192.168.1.50', 1 => '192.168.1.51', ), 'enable_previews' => false, 'allow_local_remote_servers' => true, 'skeletondirectory' => '/var/www/nc-skeleton', 'overwriteprotocol' => 'https', 'defaultapp' => 'dashboard', 'knowledgebaseenabled' => false, 'remember_login_cookie_lifetime' => 86400, 'session_lifetime' => 86400, 'session_keepalive' => true, 'auth.bruteforce.protection.enabled' => true, 'default_phone_region' => 'US', 'datadirectory' => '/var/www/nc-storage', 'dbtype' => 'mysql', 'version' => '22.214.171.124', 'overwrite.cli.url' => 'https://cloud.mydomain.com', 'dbname' => 'db_name', 'dbhost' => 'localhost', 'dbport' => '', 'dbtableprefix' => 'oc_', 'mysql.utf8mb4' => true, 'dbuser' => 'db_user', 'dbpassword' => 'db_pass', 'installed' => true, 'filelocking.enabled' => true, 'filelocking.ttl' => 3200, 'memcache.local' => '\\OC\\Memcache\\Redis', 'memcache.distributed' => '\\OC\\Memcache\\Redis', 'redis' => array ( 'host' => '192.168.1.29', 'port' => 6379, 'dbindex' => 0, 'password' => '__________', 'timeout' => 0, ), 'mail_from_address' => 'no-reply', 'mail_smtpmode' => 'smtp', 'mail_sendmailmode' => 'smtp', 'mail_domain' => 'mydomain.com', 'mail_smtpauthtype' => 'LOGIN', 'mail_smtpauth' => 1, 'mail_smtpsecure' => 'tls', 'mail_smtpport' => '587', 'mail_smtphost' => 'smtp.mydomain.com', 'mail_smtpname' => 'firstname.lastname@example.org', 'mail_smtppassword' => 'secret password', 'maintenance' => false, 'ldapProviderFactory' => 'OCA\\User_LDAP\\LDAPProviderFactory', 'tempdirectory' => '/var/www/nc-storage/tmp/', 'theme' => '', 'loglevel' => 0, );
Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.
Windows Trying to delete file log : https://pastebin.com/fPpJtgQw returns a 403 but in logs it shows something else.
iOS trying to delete file log: https://pastebin.com/yVNsTWfb
What I have tried is to disable redis caching and file locking, removed all file locks from db and still the exact same error.
I have also tried ./occ files:scan --all as well as files:cleanup
I have no idea how to fix this as this is the first time this has occurred.
if more information is required please ask
Thank You for your assistance