Nextcloud version (eg, 20.0.5): 25.0.2
Operating system and version (eg, Ubuntu 20.04): Debian 11
Apache or nginx version (eg, Apache 2.4.25): Apache/2.4.54
PHP version (eg, 7.4): v8.1.13
The issue you are facing:
So recently all my apps were updated and ready for the v25.0.X update. So I updated nextcloud and i am now running v25.0.2.
Before updating; everything worked perfectly, I could upload to the nextcloud instance, rename files, delete files if needed. On all my Devices Linux (Desktop), Windows, iOS and Android devices.
Now on all devices I can add/create files but cannot rename, move or delete. It simply says “Error Deleting filename” or on my iOS devices “Write access to end-to-end encrypted folder requires token - no token sent”. The exact same device that was able to add and delete/rename/move files cannot do it.
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
- No clue on how to replicate this issue
The output of your Nextcloud log in Admin > Logging:
Just found out that the admin logging page does not load. it displays on page load and clears after 1 second
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
$CONFIG = array (
'htaccess.RewriteBase' => '/',
'instanceid' => 'instanceID',
'passwordsalt' => 'passwordSal',
'secret' => 'secretKey',
'trusted_domains' =>
array (
0 => 'cloud.mydomain.com'
),
'trusted_proxies' =>
array (
0 => '192.168.1.50',
1 => '192.168.1.51',
),
'enable_previews' => false,
'allow_local_remote_servers' => true,
'skeletondirectory' => '/var/www/nc-skeleton',
'overwriteprotocol' => 'https',
'defaultapp' => 'dashboard',
'knowledgebaseenabled' => false,
'remember_login_cookie_lifetime' => 86400,
'session_lifetime' => 86400,
'session_keepalive' => true,
'auth.bruteforce.protection.enabled' => true,
'default_phone_region' => 'US',
'datadirectory' => '/var/www/nc-storage',
'dbtype' => 'mysql',
'version' => '25.0.2.3',
'overwrite.cli.url' => 'https://cloud.mydomain.com',
'dbname' => 'db_name',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'db_user',
'dbpassword' => 'db_pass',
'installed' => true,
'filelocking.enabled' => true,
'filelocking.ttl' => 3200,
'memcache.local' => '\\OC\\Memcache\\Redis',
'memcache.distributed' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => '192.168.1.29',
'port' => 6379,
'dbindex' => 0,
'password' => '__________',
'timeout' => 0,
),
'mail_from_address' => 'no-reply',
'mail_smtpmode' => 'smtp',
'mail_sendmailmode' => 'smtp',
'mail_domain' => 'mydomain.com',
'mail_smtpauthtype' => 'LOGIN',
'mail_smtpauth' => 1,
'mail_smtpsecure' => 'tls',
'mail_smtpport' => '587',
'mail_smtphost' => 'smtp.mydomain.com',
'mail_smtpname' => 'no-reply@mydomain.com',
'mail_smtppassword' => 'secret password',
'maintenance' => false,
'ldapProviderFactory' => 'OCA\\User_LDAP\\LDAPProviderFactory',
'tempdirectory' => '/var/www/nc-storage/tmp/',
'theme' => '',
'loglevel' => 0,
);
Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.
Windows Trying to delete file log : https://pastebin.com/fPpJtgQw returns a 403 but in logs it shows something else.
iOS trying to delete file log: https://pastebin.com/yVNsTWfb
What I have tried is to disable redis caching and file locking, removed all file locks from db and still the exact same error.
I have also tried ./occ files:scan --all as well as files:cleanup
I have no idea how to fix this as this is the first time this has occurred.
if more information is required please ask
Thank You for your assistance