Support intro
Sorry to hear you’re facing problems
help.nextcloud.com is for home/non-enterprise users. If you’re running a business, paid support can be accessed via portal.nextcloud.com where we can ensure your business keeps running smoothly.
In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
example
Or for longer, use three backticks above and below the code snippet:
longer
example
here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can
Nextcloud version (eg, 20.0.5): 21.0.2
Operating system and version (eg, Ubuntu 20.04): Debian 10 (Proxmox, Linux 5.10.0-0.bpo.5-amd64 x86_64)
Apache or nginx version (eg, Apache 2.4.25): nginx/1.14.2
PHP version (eg, 7.4): 7.4.20
The issue you are facing: trying to connect Nextcloud Win10 sync client to my own self-hosted NC server, client reaches the proper URL in my DNS, bounces to my proxy server which routes to the NC service, opens browser to login page, requests to grant access rights but clicking OK button leads to infinite loop. Seems the Grant acknowledge doesn’t return to the client…
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
- Same config required : Nextcloud as a Docker container in Open Media Vault.
The output of your Nextcloud log in Admin > Logging:
{"reqId":"qjvppDIOHbDnuXkzg0r5","level":3,"time":"2021-06-25T15:01:56+00:00","remoteAddr":"192.168.1.11","user":"jladmin","app":"core","method":"GET","url":"/settings/apps/update/electronicsignatures","message":{"Exception":"GuzzleHttp\\Exception\\ConnectException","Message":"cURL error 28: Operation timed out after 120000 milliseconds with 17699067 out of 19135331 bytes received (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://github-releases.githubusercontent.com/357654968/13225a80-d2ee-11eb-9d93-4cdb02183ca8?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAIWNJYAX4CSVEH53A%2F20210625%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20210625T145949Z&X-Amz-Expires=300&X-Amz-Signature=73460fcfa56195d234f1319c01a883627658b25baf1732630108adfd6bea3697&X-Amz-SignedHeaders=host&actor_id=0&key_id=0&repo_id=357654968&response-content-disposition=attachment%3B%20filename%3Dv1.0.1.tar.gz&response-content-type=application%2Foctet-stream","Code":0,"Trace":[{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/Handler/CurlFactory.php","line":158,"function":"createRejection","class":"GuzzleHttp\\Handler\\CurlFactory","type":"::","args":[{"sink":{"stream":{"__class__":"GuzzleHttp\\Psr7\\Stream"},"__class__":"GuzzleHttp\\Psr7\\LazyOpenStream"},"headers":["Connection: keep-alive","Content-Length: 19135331","x-amz-id-2: GAa9KheaaUBB9b1Q/0HKphQP/ECAu59MZ9/QANaqr5BRlyWWkg92u9x+h31kV3kHvVhN2DMEtbo=","x-amz-request-id: RDHM1SCJF1F5KRHJ","Last-Modified: Mon, 21 Jun 2021 21:09:15 GMT","And 13 more entries, set log level to debug to see all entries"],"response":{"__class__":"GuzzleHttp\\Psr7\\Response"},"request":{"__class__":"GuzzleHttp\\Psr7\\Request"},"options":{"verify":"/var/www/html/resources/config/ca-bundle.crt","timeout":120,"sink":"/tmp/oc_tmp_e4zKaf-.tar.gz","synchronous":true,"handler":{"__class__":"GuzzleHttp\\HandlerStack"},"0":"And 6 more entries, set log level to debug to see all entries"},"errno":28,"onHeadersException":null,"createResponseException":null,"__class__":"GuzzleHttp\\Handler\\EasyHandle"},{"errno":28,"error":"Operation timed out after 120000 milliseconds with 17699067 out of 19135331 bytes received","appconnect_time":0.127807,"url":"https://github-releases.githubusercontent.com/357654968/13225a80-d2ee-11eb-9d93-4cdb02183ca8?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAIWNJYAX4CSVEH53A%2F20210625%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20210625T145949Z&X-Amz-Expires=300&X-Amz-Signature=73460fcfa56195d234f1319c01a883627658b25baf1732630108adfd6bea3697&X-Amz-SignedHeaders=host&actor_id=0&key_id=0&repo_id=357654968&response-content-disposition=attachment%3B%20filename%3Dv1.0.1.tar.gz&response-content-type=application%2Foctet-stream","content_type":"application/octet-stream","0":"And 36 more entries, set log level to debug to see all entries"}]},{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/Handler/CurlFactory.php","line":110,"function":"finishError","class":"GuzzleHttp\\Handler\\CurlFactory","type":"::","args":[{"__class__":"GuzzleHttp\\Handler\\CurlHandler"},{"sink":{"stream":{"__class__":"GuzzleHttp\\Psr7\\Stream"},"__class__":"GuzzleHttp\\Psr7\\LazyOpenStream"},"headers":["Connection: keep-alive","Content-Length: 19135331","x-amz-id-2: GAa9KheaaUBB9b1Q/0HKphQP/ECAu59MZ9/QANaqr5BRlyWWkg92u9x+h31kV3kHvVhN2DMEtbo=","x-amz-request-id: RDHM1SCJF1F5KRHJ","Last-Modified: Mon, 21 Jun 2021 21:09:15 GMT","And 13 more entries, set log level to debug to see all entries"],"response":{"__class__":"GuzzleHttp\\Psr7\\Response"},"request":{"__class__":"GuzzleHttp\\Psr7\\Request"},"options":{"verify":"/var/www/html/resources/config/ca-bundle.crt","timeout":120,"sink":"/tmp/oc_tmp_e4zKaf-.tar.gz","synchronous":true,"handler":{"__class__":"GuzzleHttp\\HandlerStack"},"0":"And 6 more entries, set log level to debug to see all entries"},"errno":28,"onHeadersException":null,"createResponseException":null,"__class__":"GuzzleHttp\\Handler\\EasyHandle"},{"__class__":"GuzzleHttp\\Handler\\CurlFactory"}]},{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/Handler/CurlHandler.php","line":47,"function":"finish","class":"GuzzleHttp\\Handler\\CurlFactory","type":"::","args":[{"__class__":"GuzzleHttp\\Handler\\CurlHandler"},{"sink":{"stream":{"__class__":"GuzzleHttp\\Psr7\\Stream"},"__class__":"GuzzleHttp\\Psr7\\LazyOpenStream"},"headers":["Connection: keep-alive","Content-Length: 19135331","x-amz-id-2: GAa9KheaaUBB9b1Q/0HKphQP/ECAu59MZ9/QANaqr5BRlyWWkg92u9x+h31kV3kHvVhN2DMEtbo=","x-amz-request-id: RDHM1SCJF1F5KRHJ","Last-Modified: Mon, 21 Jun 2021 21:09:15 GMT","And 13 more entries, set log level to debug to see all entries"],"response":{"__class__":"GuzzleHttp\\Psr7\\Response"},"request":{"__class__":"GuzzleHttp\\Psr7\\Request"},"options":{"verify":"/var/www/html/resources/config/ca-bundle.crt","timeout":120,"sink":"/tmp/oc_tmp_e4zKaf-.tar.gz","synchronous":true,"handler":{"__class__":"GuzzleHttp\\HandlerStack"},"0":"And 6 more entries, set log level to debug to see all entries"},"errno":28,"onHeadersException":null,"createResponseException":null,"__class__":"GuzzleHttp\\Handler\\EasyHandle"},{"__class__":"GuzzleHttp\\Handler\\CurlFactory"}]},{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/Handler/Proxy.php","line":28,"function":"__invoke","class":"GuzzleHttp\\Handler\\CurlHandler","type":"->","args":["*** sensitive parameter replaced ***","*** sensitive parameter replaced ***"]},{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/Handler/Proxy.php","line":48,"function":"GuzzleHttp\\Handler\\{closure}","class":"GuzzleHttp\\Handler\\Proxy","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/PrepareBodyMiddleware.php","line":35,"function":"GuzzleHttp\\Handler\\{closure}","class":"GuzzleHttp\\Handler\\Proxy","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/Middleware.php","line":31,"function":"__invoke","class":"GuzzleHttp\\PrepareBodyMiddleware","type":"->","args":["*** sensitive parameter replaced ***","*** sensitive parameter replaced ***"]},{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/RedirectMiddleware.php","line":71,"function":"GuzzleHttp\\{closure}","class":"GuzzleHttp\\Middleware","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/RedirectMiddleware.php","line":99,"function":"__invoke","class":"GuzzleHttp\\RedirectMiddleware","type":"->","args":["*** sensitive parameter replaced ***","*** sensitive parameter replaced ***"]},{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/RedirectMiddleware.php","line":73,"function":"checkRedirect","class":"GuzzleHttp\\RedirectMiddleware","type":"->","args":[{"__class__":"GuzzleHttp\\Psr7\\Request"},"*** sensitive parameter replaced ***","*** sensitive parameter replaced ***"]},{"file":"/var/www/html/3rdparty/guzzlehttp/promises/src/FulfilledPromise.php","line":41,"function":"GuzzleHttp\\{closure}","class":"GuzzleHttp\\RedirectMiddleware","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/3rdparty/guzzlehttp/promises/src/TaskQueue.php","line":48,"function":"GuzzleHttp\\Promise\\{closure}","class":"GuzzleHttp\\Promise\\FulfilledPromise","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/3rdparty/guzzlehttp/promises/src/Promise.php","line":248,"function":"run","class":"GuzzleHttp\\Promise\\TaskQueue","type":"->","args":[true]},{"file":"/var/www/html/3rdparty/guzzlehttp/promises/src/Promise.php","line":224,"function":"invokeWaitFn","class":"GuzzleHttp\\Promise\\Promise","type":"->","args":[]},{"file":"/var/www/html/3rdparty/guzzlehttp/promises/src/Promise.php","line":269,"function":"waitIfPending","class":"GuzzleHttp\\Promise\\Promise","type":"->","args":[]},{"file":"/var/www/html/3rdparty/guzzlehttp/promises/src/Promise.php","line":226,"function":"invokeWaitList","class":"GuzzleHttp\\Promise\\Promise","type":"->","args":[]},{"file":"/var/www/html/3rdparty/guzzlehttp/promises/src/Promise.php","line":62,"function":"waitIfPending","class":"GuzzleHttp\\Promise\\Promise","type":"->","args":[]},{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/Client.php","line":187,"function":"wait","class":"GuzzleHttp\\Promise\\Promise","type":"->","args":[]},{"file":"/var/www/html/lib/private/Http/Client/Client.php","line":236,"function":"request","class":"GuzzleHttp\\Client","type":"->","args":["get","https://github.com/eideasy/nextcloud-electronic-signatures-plugin/releases/download/v1.0.1/v1.0.1.tar.gz",{"verify":"/var/www/html/resources/config/ca-bundle.crt","timeout":120,"sink":"/tmp/oc_tmp_e4zKaf-.tar.gz","headers":{"User-Agent":"Nextcloud Server Crawler","Accept-Encoding":"gzip"},"synchronous":true}]},{"file":"/var/www/html/lib/private/Installer.php","line":307,"function":"get","class":"OC\\Http\\Client\\Client","type":"->","args":["https://github.com/eideasy/nextcloud-electronic-signatures-plugin/releases/download/v1.0.1/v1.0.1.tar.gz",{"sink":"/tmp/oc_tmp_e4zKaf-.tar.gz","timeout":120}]},{"file":"/var/www/html/lib/private/Installer.php","line":204,"function":"downloadApp","class":"OC\\Installer","type":"->","args":["*** sensitive parameter replaced ***",false]},{"file":"/var/www/html/apps/settings/lib/Controller/AppSettingsController.php","line":532,"function":"updateAppstoreApp","class":"OC\\Installer","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/lib/private/AppFramework/Http/Dispatcher.php","line":218,"function":"updateApp","class":"OCA\\Settings\\Controller\\AppSettingsController","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/lib/private/AppFramework/Http/Dispatcher.php","line":127,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->","args":[{"__class__":"OCA\\Settings\\Controller\\AppSettingsController"},"updateApp"]},{"file":"/var/www/html/lib/private/AppFramework/App.php","line":157,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->","args":[{"__class__":"OCA\\Settings\\Controller\\AppSettingsController"},"updateApp"]},{"file":"/var/www/html/lib/private/Route/Router.php","line":302,"function":"main","class":"OC\\AppFramework\\App","type":"::","args":["OCA\\Settings\\Controller\\AppSettingsController","updateApp",{"__class__":"OC\\AppFramework\\DependencyInjection\\DIContainer"},{"appId":"*** sensitive parameter replaced ***","_route":"settings.AppSettings.updateApp"}]},{"file":"/var/www/html/lib/base.php","line":993,"function":"match","class":"OC\\Route\\Router","type":"->","args":["/settings/apps/update/electronicsignatures"]},{"file":"/var/www/html/index.php","line":37,"function":"handleRequest","class":"OC","type":"::","args":[]}],"File":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/Handler/CurlFactory.php","Line":210,"CustomMessage":"--"},"userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:89.0) Gecko/20100101 Firefox/89.0","version":"21.0.2.1"}
{"reqId":"OAqHhPN0bIASBVsRlKoW","level":3,"time":"2021-06-28T14:16:50+00:00","remoteAddr":"172.18.0.1","user":"jeanluc","app":"files_antivirus","method":"POST","url":"/login","message":{"Exception":"RuntimeException","Message":"The antivirus executable could not be found at /usr/bin/clamscan","Code":0,"Trace":[{"function":"__construct","class":"OCA\\Files_Antivirus\\Scanner\\LocalClam","type":"->","args":[{"__class__":"OCA\\Files_Antivirus\\AppConfig"},{"__class__":"OC\\AppFramework\\Logger"},{"__class__":"OCA\\Files_Antivirus\\StatusFactory"}]},{"file":"/var/www/html/lib/private/AppFramework/Utility/SimpleContainer.php","line":101,"function":"newInstanceArgs","class":"ReflectionClass","type":"->","args":[[{"__class__":"OCA\\Files_Antivirus\\AppConfig"},{"__class__":"OC\\AppFramework\\Logger"},{"__class__":"OCA\\Files_Antivirus\\StatusFactory"}]]},{"file":"/var/www/html/lib/private/AppFramework/Utility/SimpleContainer.php","line":109,"function":"buildClass","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->","args":[{"name":"OCA\\Files_Antivirus\\Scanner\\LocalClam","__class__":"ReflectionClass"}]},{"file":"/var/www/html/lib/private/AppFramework/Utility/SimpleContainer.php","line":126,"function":"resolve","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->","args":["OCA\\Files_Antivirus\\Scanner\\LocalClam"]},{"file":"/var/www/html/lib/private/AppFramework/DependencyInjection/DIContainer.php","line":459,"function":"query","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->","args":["OCA\\Files_Antivirus\\Scanner\\LocalClam"]},{"file":"/var/www/html/lib/private/ServerContainer.php","line":146,"function":"queryNoFallback","class":"OC\\AppFramework\\DependencyInjection\\DIContainer","type":"->","args":["OCA\\Files_Antivirus\\Scanner\\LocalClam"]},{"file":"/var/www/html/custom_apps/files_antivirus/lib/Scanner/ScannerFactory.php","line":45,"function":"query","class":"OC\\ServerContainer","type":"->","args":["OCA\\Files_Antivirus\\Scanner\\LocalClam"]},{"file":"/var/www/html/custom_apps/files_antivirus/lib/AvirWrapper.php","line":107,"function":"getScanner","class":"OCA\\Files_Antivirus\\Scanner\\ScannerFactory","type":"->","args":[]},{"file":"/var/www/html/custom_apps/files_antivirus/lib/AvirWrapper.php","line":85,"function":"wrapSteam","class":"OCA\\Files_Antivirus\\AvirWrapper","type":"->","args":["files/Nextcloud Manual.pdf",null]},{"file":"/var/www/html/lib/private/Files/Storage/Wrapper/Wrapper.php","line":302,"function":"fopen","class":"OCA\\Files_Antivirus\\AvirWrapper","type":"->","args":["files/Nextcloud Manual.pdf","w"]},{"file":"/var/www/html/custom_apps/files_accesscontrol/lib/StorageWrapper.php","line":236,"function":"fopen","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->","args":["files/Nextcloud Manual.pdf","w"]},{"file":"/var/www/html/custom_apps/ransomware_protection/lib/StorageWrapper.php","line":317,"function":"fopen","class":"OCA\\FilesAccessControl\\StorageWrapper","type":"->","args":["files/Nextcloud Manual.pdf","w"]},{"file":"/var/www/html/lib/private/Files/View.php","line":1166,"function":"fopen","class":"OCA\\RansomwareProtection\\StorageWrapper","type":"->","args":["files/Nextcloud Manual.pdf","w"]},{"file":"/var/www/html/lib/private/Files/View.php","line":1002,"function":"basicOperation","class":"OC\\Files\\View","type":"->","args":["fopen","/jeanluc/files/Nextcloud Manual.pdf",["write"],"w"]},{"file":"/var/www/html/lib/private/Files/Node/File.php","line":115,"function":"fopen","class":"OC\\Files\\View","type":"->","args":["/jeanluc/files/Nextcloud Manual.pdf","w"]},{"file":"/var/www/html/lib/private/legacy/OC_Util.php","line":489,"function":"fopen","class":"OC\\Files\\Node\\File","type":"->","args":["w"]},{"file":"/var/www/html/lib/private/legacy/OC_Util.php","line":448,"function":"copyr","class":"OC_Util","type":"::","args":["/var/www/html/core/skeleton",{"__class__":"OC\\Files\\Node\\Folder"}]},{"file":"/var/www/html/lib/private/User/Session.php","line":563,"function":"copySkeleton","class":"OC_Util","type":"::","args":["*** sensitive parameter replaced ***",{"__class__":"OC\\Files\\Node\\Folder"}]},{"file":"/var/www/html/lib/private/User/Session.php","line":415,"function":"prepareUserLogin","class":"OC\\User\\Session","type":"->","args":[true,true]},{"file":"/var/www/html/lib/private/Authentication/Login/CompleteLoginCommand.php","line":44,"function":"completeLogin","class":"OC\\User\\Session","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/lib/private/Authentication/Login/ALoginCommand.php","line":40,"function":"process","class":"OC\\Authentication\\Login\\CompleteLoginCommand","type":"->","args":[{"__class__":"OC\\Authentication\\Login\\LoginData"}]},{"file":"/var/www/html/lib/private/Authentication/Login/LoggedInCheckCommand.php","line":60,"function":"processNextOrFinishSuccessfully","class":"OC\\Authentication\\Login\\ALoginCommand","type":"->","args":[{"__class__":"OC\\Authentication\\Login\\LoginData"}]},{"file":"/var/www/html/lib/private/Authentication/Login/ALoginCommand.php","line":40,"function":"process","class":"OC\\Authentication\\Login\\LoggedInCheckCommand","type":"->","args":[{"__class__":"OC\\Authentication\\Login\\LoginData"}]},{"file":"/var/www/html/lib/private/Authentication/Login/EmailLoginCommand.php","line":58,"function":"processNextOrFinishSuccessfully","class":"OC\\Authentication\\Login\\ALoginCommand","type":"->","args":[{"__class__":"OC\\Authentication\\Login\\LoginData"}]},{"file":"/var/www/html/lib/private/Authentication/Login/ALoginCommand.php","line":40,"function":"process","class":"OC\\Authentication\\Login\\EmailLoginCommand","type":"->","args":[{"__class__":"OC\\Authentication\\Login\\LoginData"}]},{"file":"/var/www/html/lib/private/Authentication/Login/UidLoginCommand.php","line":54,"function":"processNextOrFinishSuccessfully","class":"OC\\Authentication\\Login\\ALoginCommand","type":"->","args":[{"__class__":"OC\\Authentication\\Login\\LoginData"}]},{"file":"/var/www/html/lib/private/Authentication/Login/ALoginCommand.php","line":40,"function":"process","class":"OC\\Authentication\\Login\\UidLoginCommand","type":"->","args":[{"__class__":"OC\\Authentication\\Login\\LoginData"}]},{"file":"/var/www/html/lib/private/Authentication/Login/UserDisabledCheckCommand.php","line":58,"function":"processNextOrFinishSuccessfully","class":"OC\\Authentication\\Login\\ALoginCommand","type":"->","args":[{"__class__":"OC\\Authentication\\Login\\LoginData"}]},{"file":"/var/www/html/lib/private/Authentication/Login/ALoginCommand.php","line":40,"function":"process","class":"OC\\Authentication\\Login\\UserDisabledCheckCommand","type":"->","args":[{"__class__":"OC\\Authentication\\Login\\LoginData"}]},{"file":"/var/www/html/lib/private/Authentication/Login/PreLoginHookCommand.php","line":53,"function":"processNextOrFinishSuccessfully","class":"OC\\Authentication\\Login\\ALoginCommand","type":"->","args":[{"__class__":"OC\\Authentication\\Login\\LoginData"}]},{"file":"/var/www/html/lib/private/Authentication/Login/Chain.php","line":108,"function":"process","class":"OC\\Authentication\\Login\\PreLoginHookCommand","type":"->","args":[{"__class__":"OC\\Authentication\\Login\\LoginData"}]},{"file":"/var/www/html/core/Controller/LoginController.php","line":310,"function":"process","class":"OC\\Authentication\\Login\\Chain","type":"->","args":[{"__class__":"OC\\Authentication\\Login\\LoginData"}]},{"file":"/var/www/html/lib/private/AppFramework/Http/Dispatcher.php","line":218,"function":"tryLogin","class":"OC\\Core\\Controller\\LoginController","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/lib/private/AppFramework/Http/Dispatcher.php","line":127,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->","args":[{"__class__":"OC\\Core\\Controller\\LoginController"},"tryLogin"]},{"file":"/var/www/html/lib/private/AppFramework/App.php","line":157,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->","args":[{"__class__":"OC\\Core\\Controller\\LoginController"},"tryLogin"]},{"file":"/var/www/html/lib/private/Route/Router.php","line":302,"function":"main","class":"OC\\AppFramework\\App","type":"::","args":["OC\\Core\\Controller\\LoginController","tryLogin",{"__class__":"OC\\AppFramework\\DependencyInjection\\DIContainer"},{"_route":"core.login.tryLogin"}]},{"file":"/var/www/html/lib/base.php","line":993,"function":"match","class":"OC\\Route\\Router","type":"->","args":["/login"]},{"file":"/var/www/html/index.php","line":37,"function":"handleRequest","class":"OC","type":"::","args":[]}],"File":"/var/www/html/custom_apps/files_antivirus/lib/Scanner/LocalClam.php","Line":43,"CustomMessage":"--"},"userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:89.0) Gecko/20100101 Firefox/89.0","version":"21.0.2.1"}
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'htaccess.RewriteBase' => '/',
'memcache.local' => '\\OC\\Memcache\\APCu',
'apps_paths' =>
array (
0 =>
array (
'path' => '/var/www/html/apps',
'url' => '/apps',
'writable' => false,
),
1 =>
array (
'path' => '/var/www/html/custom_apps',
'url' => '/custom_apps',
'writable' => true,
),
),
'instanceid' => 'oc7ahdu6c6ph',
'passwordsalt' => 'mysalt',
'secret' => 'mysecret',
'trusted_domains' =>
array (
0 => 'internalIP',
1 => 'files.mydomain.fr',
),
'datadirectory' => '/var/www/html/data',
'dbtype' => 'mysql',
'version' => '21.0.2.1',
'overwrite.cli.url' => 'internalIP:8080',
'dbname' => 'nextcloud',
'dbhost' => 'db',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'dbuser',
'dbpassword' => 'my.dbpassword',
'installed' => true,
'default_phone_region' => 'fr_FR',
'mail_from_address' => 'sysadmin',
'mail_smtpmode' => 'smtp',
'mail_sendmailmode' => 'smtp',
'mail_domain' => 'mydomain.fr',
'mail_smtphost' => 'ssl0.ovh.net',
'mail_smtpport' => '465',
'mail_smtpauth' => 1,
'mail_smtpname' => 'my.email.address',
'mail_smtppassword' => 'my.email.password',
'mail_smtpsecure' => 'ssl',
'maintenance' => false,
);
The output of your Apache/nginx/system log in /var/log/____
:
error.log is empty