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Sorry to hear you’re facing problems
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In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
example
Or for longer, use three backticks above and below the code snippet:
longer
example
here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can
Nextcloud version (eg, 12.0.2):
Operating system and version (eg, Ubuntu 17.04):
Apache or nginx version (eg, Apache 2.4.25):
PHP version (eg, 7.1):
The issue you are facing:
I am not able to connect to external ftp server. The protocol I used was port 22, kindly ask for help.
Thanks
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
The output of your Nextcloud log in Admin > Logging:
PASTE HERE
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
#
# The following lines prevent .user.ini files from being viewed by Web clients.
#
<Files ".user.ini">
<IfModule mod_authz_core.c>
Require all denied
</IfModule>
<IfModule !mod_authz_core.c>
Order allow,deny
Deny from all
Satisfy All
</IfModule>
</Files>
#
# Allow php to handle Multiviews
#
AddType text/html .php
#
# Add index.php to the list of files that will be served as directory
# indexes.
#
DirectoryIndex index.php
# mod_php options
<IfModule mod_php7.c>
#
# Cause the PHP interpreter to handle files with a .php extension.
#
<FilesMatch \.(php|phar)$>
SetHandler application/x-httpd-php
</FilesMatch>
#
# Uncomment the following lines to allow PHP to pretty-print .phps
# files as PHP source code:
#
#<FilesMatch \.phps$>
# SetHandler application/x-httpd-php-source
#</FilesMatch>
#
# Apache specific PHP configuration options
# those can be override in each configured vhost
#
php_value session.save_handler "files"
php_value session.save_path "/var/lib/php/session"
php_value soap.wsdl_cache_dir "/var/lib/php/wsdlcache"
#php_value opcache.file_cache "/var/lib/php/opcache"
</IfModule>
The output of your Apache/nginx/system log in /var/log/____
:
PASTE HERE