Unable to connect to external ftp server

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Nextcloud version (eg, 12.0.2):
Operating system and version (eg, Ubuntu 17.04):
Apache or nginx version (eg, Apache 2.4.25):
PHP version (eg, 7.1):

The issue you are facing:
I am not able to connect to external ftp server. The protocol I used was port 22, kindly ask for help.
Thanks

Is this the first time you’ve seen this error? (Y/N): Y

Steps to replicate it:

The output of your Nextcloud log in Admin > Logging:

PASTE HERE

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

#
# The following lines prevent .user.ini files from being viewed by Web clients.
#
<Files ".user.ini">
    <IfModule mod_authz_core.c>
        Require all denied
    </IfModule>
    <IfModule !mod_authz_core.c>
        Order allow,deny
        Deny from all
        Satisfy All
    </IfModule>
</Files>

#
# Allow php to handle Multiviews
#
AddType text/html .php

#
# Add index.php to the list of files that will be served as directory
# indexes.
#
DirectoryIndex index.php

# mod_php options
<IfModule  mod_php7.c>
    #
    # Cause the PHP interpreter to handle files with a .php extension.
    #
    <FilesMatch \.(php|phar)$>
        SetHandler application/x-httpd-php
    </FilesMatch>

    #
    # Uncomment the following lines to allow PHP to pretty-print .phps
    # files as PHP source code:
    #
    #<FilesMatch \.phps$>
    #    SetHandler application/x-httpd-php-source
    #</FilesMatch>

    #
    # Apache specific PHP configuration options
    # those can be override in each configured vhost
    #
    php_value session.save_handler "files"
    php_value session.save_path    "/var/lib/php/session"
    php_value soap.wsdl_cache_dir  "/var/lib/php/wsdlcache"
    #php_value opcache.file_cache   "/var/lib/php/opcache"
</IfModule>

The output of your Apache/nginx/system log in /var/log/____:

PASTE HERE

You said you are connecting to FTP, however, port 22 is normally SFTP. Make sure you know which protocol the server uses and select the correct one.

ftp is using port 20 and 21.

Hi, thanks for the reply. It is SFTP server, sorry for the typo. Updated status, I am able to connect to server, however, the website always shows “This operation is forbidden”.


Is there any solution for this issue?
Thanks.

Is your server functional otherwise? That’s an odd error to be getting from SFTP when you haven’t navigated to external storage.

Can you connect with SFTP from the console of your Nextcloud server?