Unable to check Ipv6

Unsere Nextcloud ist bei unserem Web-Hosting Partner installiert. Die Version 24.0.3 funktionierte noch einwandfrei. Aber sobald ich auf eine höhere Version gehe (z.B 24.0.4 oder Neuer), habe ich von der Cloud aus ich keine Verbindung mehr mit dem App-Store. Somit kann ich keine neuen Apps mehr installieren und bekomme auch keine Updates. Ich sehe in der Protokollierung nun auch immer den Fehler wie unten kopiert. Auch bei der Version 25.0.1 besteht das Problem immer noch.

Die Antwort unseres Hosting Partners war:

„Die Fehlermeldung deutet auf einen Verbindungsaufbau mittels IPV6 hin, welcher bei uns nicht aktiviert ist, weil wir IPv6 noch nicht unterstützen.

Wir haben online aber leider keine Möglichkeit gefunden, diese Option mittels einer Konfigurationseinstellung in Nextcloud zu deaktivieren.“

Kennt jemand diesesProblem und gibt es da eine Lösung?

[internet_connection_check] Fehler: RuntimeException: Unable to check Ipv6. Check that PHP was not compiled with option “disable-ipv6”. at <>

[appstoreFetcher] Warnung: RuntimeException: Unable to check Ipv6. Check that PHP was not compiled with option “disable-ipv6”. at <>

Hallo @Stift und willkommen im Communityforum von Nextcloud.

Es fehlen hier eine Menge Angaben. Leider.

Es könnte sich um diesen bekannten Bug handeln, an dem offenbar schon gearbeitet wird [Bug]: RuntimeException: Unable to check Ipv6. Check that PHP was not compiled with option "disable-ipv6". · Issue #33567 · nextcloud/server · GitHub

1 Like

Es sieht so aus als ob ich den gleichen Fehler bekomme wie beim Issue 33567
Also heisst es vermutlich erst einmal warten……
Ich bin neu hier, gibt es eine Prognose bis wann das gefixed sein könnte?

[internet_connection_check] Fehler: RuntimeException: Unable to check Ipv6. Check that PHP was not compiled with option “disable-ipv6”. at <>

  1. /home_pr7/r/c/www/htdocs/cloud.www/3rdparty/symfony/http-foundation/IpUtils.php line 52
    Symfony\Component\HttpFoundation\IpUtils::checkIp6(*** IP replaced***)
  2. /home_pr7/r/c/www/htdocs/cloud.www/lib/private/Http/Client/LocalAddressChecker.php line 66
    Symfony\Component\HttpFoundation\IpUtils::checkIp(*** IP replaced***)
  3. /home_pr7/r/c/www/htdocs/cloud.www/lib/private/Http/Client/DnsPinMiddleware.php line 136
    OC\Http\Client\LocalAddressChecker->ThrowIfLocalIp(*** IP replaced***)
  4. /home_pr7/r/c/www/htdocs/cloud.www/3rdparty/guzzlehttp/guzzle/src/PrepareBodyMiddleware.php line 35
    OC\Http\Client\DnsPinMiddleware->OC\Http\Client{closure}(“*** sensitive parameters replaced ***”)
  5. /home_pr7/r/c/www/htdocs/cloud.www/3rdparty/guzzlehttp/guzzle/src/Middleware.php line 31
    GuzzleHttp\PrepareBodyMiddleware->__invoke(“*** sensitive parameters replaced ", " sensitive parameters replaced ***”)
  6. /home_pr7/r/c/www/htdocs/cloud.www/3rdparty/guzzlehttp/guzzle/src/RedirectMiddleware.php line 71
    GuzzleHttp\Middleware::GuzzleHttp{closure}(“*** sensitive parameters replaced ***”)
  7. /home_pr7/r/c/www/htdocs/cloud.www/3rdparty/guzzlehttp/guzzle/src/Middleware.php line 63
    GuzzleHttp\RedirectMiddleware->__invoke(“*** sensitive parameters replaced ", " sensitive parameters replaced ***”)
  8. /home_pr7/r/c/www/htdocs/cloud.www/3rdparty/guzzlehttp/guzzle/src/HandlerStack.php line 75
    GuzzleHttp\Middleware::GuzzleHttp{closure}(“*** sensitive parameters replaced ***”)
  9. /home_pr7/r/c/www/htdocs/cloud.www/3rdparty/guzzlehttp/guzzle/src/Client.php line 331
    GuzzleHttp\HandlerStack->__invoke(“*** sensitive parameters replaced ", " sensitive parameters replaced ***”)
  10. /home_pr7/r/c/www/htdocs/cloud.www/3rdparty/guzzlehttp/guzzle/src/Client.php line 168
    GuzzleHttp\Client->transfer(“*** sensitive parameters replaced ", " sensitive parameters replaced ***”)
  11. /home_pr7/r/c/www/htdocs/cloud.www/3rdparty/guzzlehttp/guzzle/src/Client.php line 187
    GuzzleHttp\Client->requestAsync(“get”, GuzzleHttp\Psr7\Uri {}, ["/home_pr7/r/c/ … "])
  12. /home_pr7/r/c/www/htdocs/cloud.www/lib/private/Http/Client/Client.php line 218
    GuzzleHttp\Client->request(“get”, “http://www.nextcloud.com/”, ["/home_pr7/r/c/ … "])
  13. /home_pr7/r/c/www/htdocs/cloud.www/apps/settings/lib/Controller/CheckSetupController.php line 211
    OC\Http\Client\Client->get(“http://www.nextcloud.com/”)
  14. /home_pr7/r/c/www/htdocs/cloud.www/apps/settings/lib/Controller/CheckSetupController.php line 193
    OCA\Settings\Controller\CheckSetupController->isSiteReachable(“www.nextcloud.com”)
  15. /home_pr7/r/c/www/htdocs/cloud.www/apps/settings/lib/Controller/CheckSetupController.php line 868
    OCA\Settings\Controller\CheckSetupController->hasInternetConnectivityProblems()
  16. /home_pr7/r/c/www/htdocs/cloud.www/lib/private/AppFramework/Http/Dispatcher.php line 225
    OCA\Settings\Controller\CheckSetupController->check()
  17. /home_pr7/r/c/www/htdocs/cloud.www/lib/private/AppFramework/Http/Dispatcher.php line 133
    OC\AppFramework\Http\Dispatcher->executeController(OCA\Settings\Con … {}, “check”)
  18. /home_pr7/r/c/www/htdocs/cloud.www/lib/private/AppFramework/App.php line 172
    OC\AppFramework\Http\Dispatcher->dispatch(OCA\Settings\Con … {}, “check”)
  19. /home_pr7/r/c/www/htdocs/cloud.www/lib/private/Route/Router.php line 298
    OC\AppFramework\App::main(“OCA\Settings\ … r”, “check”, OC\AppFramework\ … {}, [“settings.CheckSetup.check”])
  20. /home_pr7/r/c/www/htdocs/cloud.www/lib/base.php line 1047
    OC\Route\Router->match(“/settings/ajax/checksetup”)
  21. /home_pr7/r/c/www/htdocs/cloud.www/index.php line 36
    OC::handleRequest()

[appstoreFetcher] Warnung: RuntimeException: Unable to check Ipv6. Check that PHP was not compiled with option “disable-ipv6”. at <>

  1. /home_pr7/r/c/www/htdocs/cloud.www/3rdparty/symfony/http-foundation/IpUtils.php line 52
    Symfony\Component\HttpFoundation\IpUtils::checkIp6(*** IP replaced***)
  2. /home_pr7/r/c/www/htdocs/cloud.www/lib/private/Http/Client/LocalAddressChecker.php line 66
    Symfony\Component\HttpFoundation\IpUtils::checkIp(*** IP replaced***)
  3. /home_pr7/r/c/www/htdocs/cloud.www/lib/private/Http/Client/DnsPinMiddleware.php line 136
    OC\Http\Client\LocalAddressChecker->ThrowIfLocalIp(*** IP replaced***)
  4. /home_pr7/r/c/www/htdocs/cloud.www/3rdparty/guzzlehttp/guzzle/src/PrepareBodyMiddleware.php line 35
    OC\Http\Client\DnsPinMiddleware->OC\Http\Client{closure}(“*** sensitive parameters replaced ***”)
  5. /home_pr7/r/c/www/htdocs/cloud.www/3rdparty/guzzlehttp/guzzle/src/Middleware.php line 31
    GuzzleHttp\PrepareBodyMiddleware->__invoke(“*** sensitive parameters replaced ", " sensitive parameters replaced ***”)
  6. /home_pr7/r/c/www/htdocs/cloud.www/3rdparty/guzzlehttp/guzzle/src/RedirectMiddleware.php line 71
    GuzzleHttp\Middleware::GuzzleHttp{closure}(“*** sensitive parameters replaced ***”)
  7. /home_pr7/r/c/www/htdocs/cloud.www/3rdparty/guzzlehttp/guzzle/src/Middleware.php line 63
    GuzzleHttp\RedirectMiddleware->__invoke(“*** sensitive parameters replaced ", " sensitive parameters replaced ***”)
  8. /home_pr7/r/c/www/htdocs/cloud.www/3rdparty/guzzlehttp/guzzle/src/HandlerStack.php line 75
    GuzzleHttp\Middleware::GuzzleHttp{closure}(“*** sensitive parameters replaced ***”)
  9. /home_pr7/r/c/www/htdocs/cloud.www/3rdparty/guzzlehttp/guzzle/src/Client.php line 331
    GuzzleHttp\HandlerStack->__invoke(“*** sensitive parameters replaced ", " sensitive parameters replaced ***”)
  10. /home_pr7/r/c/www/htdocs/cloud.www/3rdparty/guzzlehttp/guzzle/src/Client.php line 168
    GuzzleHttp\Client->transfer(“*** sensitive parameters replaced ", " sensitive parameters replaced ***”)
  11. /home_pr7/r/c/www/htdocs/cloud.www/3rdparty/guzzlehttp/guzzle/src/Client.php line 187
    GuzzleHttp\Client->requestAsync(“get”, GuzzleHttp\Psr7\Uri {}, ["/home_pr7/r/c/ … "])
  12. /home_pr7/r/c/www/htdocs/cloud.www/lib/private/Http/Client/Client.php line 218
    GuzzleHttp\Client->request(“get”, “https://apps.ne … n”, ["/home_pr7/r/c/ … "])
  13. /home_pr7/r/c/www/htdocs/cloud.www/lib/private/App/AppStore/Fetcher/Fetcher.php line 120
    OC\Http\Client\Client->get(“https://apps.ne … n”, [60])
  14. /home_pr7/r/c/www/htdocs/cloud.www/lib/private/App/AppStore/Fetcher/AppFetcher.php line 87
    OC\App\AppStore\Fetcher\Fetcher->fetch(“”, “”)
  15. /home_pr7/r/c/www/htdocs/cloud.www/lib/private/App/AppStore/Fetcher/Fetcher.php line 192
    OC\App\AppStore\Fetcher\AppFetcher->fetch(“”, “”, false)
  16. /home_pr7/r/c/www/htdocs/cloud.www/lib/private/App/AppStore/Fetcher/AppFetcher.php line 188
    OC\App\AppStore\Fetcher\Fetcher->get(false)
  17. /home_pr7/r/c/www/htdocs/cloud.www/lib/private/Installer.php line 421
    OC\App\AppStore\Fetcher\AppFetcher->get(false)
  18. /home_pr7/r/c/www/htdocs/cloud.www/apps/settings/lib/Controller/AppSettingsController.php line 259
    OC\Installer->isUpdateAvailable(“photos”)
  19. <>
    OCA\Settings\Controller\AppSettingsController->OCA\Settings\Controller{closure}(“*** sensitive parameters replaced ***”)
  20. /home_pr7/r/c/www/htdocs/cloud.www/apps/settings/lib/Controller/AppSettingsController.php line 251
    array_map(Closure {}, ["*** sensitive … "])
  21. /home_pr7/r/c/www/htdocs/cloud.www/lib/private/AppFramework/Http/Dispatcher.php line 225
    OCA\Settings\Controller\AppSettingsController->listApps()
  22. /home_pr7/r/c/www/htdocs/cloud.www/lib/private/AppFramework/Http/Dispatcher.php line 133
    OC\AppFramework\Http\Dispatcher->executeController(OCA\Settings\Con … {}, “listApps”)
  23. /home_pr7/r/c/www/htdocs/cloud.www/lib/private/AppFramework/App.php line 172
    OC\AppFramework\Http\Dispatcher->dispatch(OCA\Settings\Con … {}, “listApps”)
  24. /home_pr7/r/c/www/htdocs/cloud.www/lib/private/Route/Router.php line 298
    OC\AppFramework\App::main(“OCA\Settings\ … r”, “listApps”, OC\AppFramework\ … {}, [“settings.AppSettings.listApps”])
  25. /home_pr7/r/c/www/htdocs/cloud.www/lib/base.php line 1047
    OC\Route\Router->match(“/settings/apps/list”)
  26. /home_pr7/r/c/www/htdocs/cloud.www/index.php line 36
    OC::handleRequest()

ich kann nur sagen, es wird offenbar dran gearbeitet und mehr als die Hälfte scheint schon getan zu sein.

Wie lang das noch dauert? Keine Ahnung.
Aber du kannst das ggf beschleunigen, in dem du bei Github deine Hilfe anbietest. Die devs dort werden dir dann schon sagen, wie du am besten helfen kannst :wink:

Hallo,

ich habe das selbe Problem das Nextcloud wohl auf die IPv6 Adresse zugreift und ich somit kein Zugriff mehr auf meine Cloud habe, gibt es schon neue Infos von den leuten wie weit die sind das man IPv6 ausschalten kann ?

Mark-Peter

Ich denke es reicht, wenn du auf der Fritz!Box IPv6 deaktivierst (sofern der Rest korrekt konfiguriert ist). Das findest du hier.

Wenn du es auch auf deinem lokalen Nextcloud-Server deaktivieren willst, lese hier für Ubuntu und Debian den Abschnitt “Debian-based distributions”.