Ubuntu Online Services

I’m attempting to sign up for Next Cloud in the online services with Ubuntu.
What is the server name that I should be using?
Thank you,

Support intro

Sorry to hear you’re facing problems :slightly_frowning_face:

help.nextcloud.com is for home/non-enterprise users. If you’re running a business, paid support can be accessed via portal.nextcloud.com where we can ensure your business keeps running smoothly.

In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:


Or for longer, use three backticks above and below the code snippet:


Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can :heart:

Nextcloud version (eg, 18.0.2):
Operating system and version (eg, Ubuntu 20.04):
Apache or nginx version (eg, Apache 2.4.25):
PHP version (eg, 7.1):

The issue you are facing:

Is this the first time you’ve seen this error? (Y/N):

Steps to replicate it:

The output of your Nextcloud log in Admin > Logging:


The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):


The output of your Apache/nginx/system log in /var/log/____:


I do understand nothing.

What is “Ubuntu Online Services” with Nextcloud? Post details and a link to a documentation or tutorial.

You need a nextcloud account on a server. You can create a free account at https://nextcloud.com/signup/

You can also install an own nextcloud instance at home or in the internet.

You can test nextcloud with 60 minutes test accounts at https://try.nextcloud.com
Password: demo

Thanks. I’ve given up. I’ll just use Google and One drive.

This was the answer to my question:

No idea why that information was so difficult to find. Took me a couple of hours of frustration. Hopefully, this will be helpful to someone else later on. Thank you for the help nonetheless.

I think a lot of Ubuntu users want use only free software and free cloud provider.
If you use nextcloud you can host it on your own or change the hosting like changing e-mail adresses from one provider to another provider.

The nextcloud software is outdated.


Running Nextcloud
NOT on latest patch level
Major version NOT supported