Trash directory not available

ℹ️ Support
1

Hej NextClouders,

here’s a little issue I found while trying to reduce disk-usage:
I tried to access the trash-bin in the files-app (to empty it) but get:

Dieses Verzeichnis ist nicht verfügbar, bitte die Logdateien überprüfen oder den Administrator kontaktieren.
English:
This directory is not available, please check the log files or contact the administrator.

I’m running NC 18 (on up-to-date raspbian with apache with mariadb) that has been upgraded since OC 6 or 7, when my user was created.
The issue is only with my user, a different user that has been created much later (NC 12 or so) works fine.

in fact, the deleted files are stored in //data/boris/files_trashbin which is the same like for the user with accessable trashbin.

Somebody who is able to read the log might have a look at it on https://pastebin.com/E8s4ZR3R

Thanks for helping me to fix this!

Boris

2

self-solved by research and executing

sudo -u www-data php occ trashbin:cleanup --all-users

I love the NC - brilliant software!

1 Like
3

Brilliant, in deed!

THanks

4

And if the provider does not allow the use of “sudo”, then try it without “sudo -u www-data” → “php occ trashbin:cleanup --all-users”
At least this was the solution for me (as a non-expert) ; )