Timeout while using Foldersync on andorid and unable to download the file with the Nextcloud Client

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In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:


Or for longer, use three backticks above and below the code snippet:


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Nextcloud version (eg, 12.0.2): 13.0.4
Operating system and version (eg, Ubuntu 17.04): Raspbian (Debian Stretch)
Hardware: Raspberry 3B+
Apache or nginx version (eg, Apache 2.4.25): lighttpd 14.4.45
PHP version (eg, 7.1): 7.0.30-0+deb9u1

The issue you are facing:

Trying to Sync a Picture using Foldersync getting a timeout with a videofile which is 435Mb. The video is uploaded and after that i get a timeout. The Desktopclient on windows is downloading the file. A byte by byte check shows the files are identical. The nexcloud andorid client throws an error but i cant read the hole error. When i upload the file via the desktop client, foldersync(timeout) and the nextcloud client aren’t able to download the file.

Is this the first time you’ve seen this error? (Y/N): Y

Steps to replicate it:

  1. Upload a file ( via WEB, foldersync, desktopclient) above 300mb. Not necessarily a videofile
  2. Try to sync via Foldersync or download via android Nextcloudclient

The output of your Nextcloud log in Admin > Logging:

If this mean the log from the Webadminpage, no error shows up.

Output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

$CONFIG = array (
  'instanceid' => 'xxxxxxxxxxx',
  'passwordsalt' => 'xxxxxxxxxxxxxxxxxx',
  'secret' => 'xxxxxxxxxxxxxxxxxx',
  'trusted_domains' => 
  array (
    0 => '',
    1 => 'my.myfritz.net',
    2 => 'raspberrypi.my.myfritz.net',
  'datadirectory' => '/media/usb1/nextcloud',
  'overwrite.cli.url' => '',
  'dbtype' => 'pgsql',
  'version' => '',
  'dbname' => 'nextcloud',
  'dbhost' => 'localhost',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'dbuser' => 'nextcloud',
  'dbpassword' => 'xxxxxxxxxxxxxxxxxx',
  'installed' => true,
  'memcache.local' => '\\OC\\Memcache\\APCu',
  'maintenance' => false,
  'theme' => '',
  'loglevel' => 2,

The output of your Apache/nginx/system log in /var/log/____:

don’t know what to post here