This operation is forbidden using UI - Nextcloud 22.2.3


I just finished installing my Nextcloud on an amazon Ec2 instance using the occ terminal command method stated in the documentation.

I can login into my application as admin but when I try to open all files, I get an error message of “this operation is forbidden”. I’m not too sure where I could be going wrong? I did a manual installation.

I also get an error message of could not create file.

The same thing occurs if I install nextcloud via snap.

OS: Ubuntu 20.04 LTS
Nextcloud Version: 22.2.3
PhP version: 7.4 (The latest I can download)
Database: mariadb

Any help would be appreciated.

Hi brendon.maongera, and welcome to the forum :slight_smile:

I could be wrong, but that sounds like a permissions issue. Is it possible that the webserver user doesn’t have access to the Nextcloud “data” folder?

i.e. the folder that contains

appdata_<random string>
<nextcloud user 001>
<nextcloud user 002>
<nextcloud user 999>

That folder and all its contents need to be readable and writable by the webserver user (“www-data”). If they aren’t, the simplest thing to do is:

sudo chown -R www-data:www-data /path/to/data

Hey, I just checked, it does have permission to the path for the Nextcloud Data.

Hi brendon.maongera

Is it possible that it’s a database permissions issue (as opposed to a file system permissions issue) i.e. the Nextcloud DB user doesn’t have appropriate permissions in Maria?

(FYI I used the GUI wizard - not the occ method - to complete my installation).