The Basics
- Nextcloud Server version (e.g., 29.x.x):
32.0.2
- Operating system and version (e.g., Ubuntu 24.04):
on Cloudamo
- Web server and version (e.g, Apache 2.4.25):
Apache 2.4.65
- Database
10.6.19-MariaDB
- Reverse proxy and version _(e.g. nginx 1.27.2)
don't know
- PHP version (e.g, 8.3):
8.2
- Is this the first time you’ve seen this error?
yes
- When did this problem seem to first start?
now
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
Cloudamo
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
no
Summary of the issue :
Impossible to activate the Mail Application in my Nextcloud instance. I had the following error message:
Database error when running migration 3001Date20230307113544 for app mail There is no table with name “itzvfozw_nextc68.oc_mail_accounts” in the schema.
Steps to replicate it (hint: details matter!):
-
Go to (nextcloud)/settings/apps/social
-
Scroll to Mail App
-
Click on “Download and Activate” button. The download is ok; the Mail app is now in my disabled apps.
Log entries
Erreur
core
Request used more than 300 MB of RAM: 426 MB
21 nov. 2025, 10 h 50 min 18 s
Info
forms
Deleted 0 folders.
21 nov. 2025, 10 h 50 min 15 s
Info
forms
Deleted 0 uploaded files.
21 nov. 2025, 10 h 50 min 15 s
Info
forms
Deleting files that were uploaded before 2025-11-21T14:50:15+00:00 and still not submitted.
21 nov. 2025, 10 h 50 min 15 s
Erreur
settings
Exception Database error when running migration 3001Date20230307113544 for app mail There is no table with name "itzvfozw_nextc68.oc_mail_accounts" in the schema.
could not enable apps
21 nov. 2025, 10 h 50 min 02 s
Info
no app in context
NotAuthenticated No public access to this resource., This request is not for a federated calendar, No 'Authorization: Bearer' header found. Either the client didn't send one, or the server is mis-configured, No 'Authorization: Basic' header found. Either the client didn't send one, or the server is misconfigured
Uncaught exception
21 nov. 2025, 10 h 49 min 55 s
Info
no app in context
NotAuthenticated No public access to this resource., This request is not for a federated calendar, No 'Authorization: Bearer' header found. Either the client didn't send one, or the server is mis-configured, No 'Authorization: Basic' header found. Either the client didn't send one, or the server is misconfigured
Uncaught exception
21 nov. 2025, 10 h 49 min 55 s
Configuration
Nextcloud
{
"system": {
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"ntnc.ca"
],
"default_language": "fr",
"default_locale": "fr-CA",
"default_phone_region": "CA",
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"memcache.local": "\\OC\\Memcache\\Redis",
"memcache.distributed": "\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"port": 6379,
"timeout": 0,
"password": "***REMOVED SENSITIVE VALUE***"
},
"dbtype": "mysql",
"version": "32.0.2.2",
"overwrite.cli.url": "https:\/\/ntnc.ca",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"maintenance": false,
"mysql.utf8mb4": true,
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_smtpmode": "smtp",
"mail_sendmailmode": "smtp",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtpauthtype": "LOGIN",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "465",
"mail_smtpauth": 1,
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"mail_smtpsecure": "ssl",
"theme": "",
"loglevel": 1,
"htaccess.RewriteBase": "\/",
"app_install_overwrite": [
"files_markdown",
"transfer",
"carnet",
"documentserver_community",
"files_texteditor"
],
"simpleSignUpLink.shown": false,
"knowledgebaseenabled": true,
"allow_user_to_change_display_name": true,
"session_keepalive": true,
"has_rebuilt_cache": true,
"filelocking.enabled": true,
"memcache.locking": "\\OC\\Memcache\\Redis",
"maintenance_window_start": 6,
"forbidden_filename_basenames": [
"con",
"prn",
"aux",
"nul",
"com0",
"com1",
"com2",
"com3",
"com4",
"com5",
"com6",
"com7",
"com8",
"com9",
"com\u00b9",
"com\u00b2",
"com\u00b3",
"lpt0",
"lpt1",
"lpt2",
"lpt3",
"lpt4",
"lpt5",
"lpt6",
"lpt7",
"lpt8",
"lpt9",
"lpt\u00b9",
"lpt\u00b2",
"lpt\u00b3"
],
"forbidden_filename_characters": [
"<",
">",
":",
"\"",
"|",
"?",
"*",
"\\",
"\/"
],
"forbidden_filename_extensions": [
" ",
".",
".filepart",
".part"
],
"theming_domain": {
"ntnc.ca": []
},
"updater.secret": "***REMOVED SENSITIVE VALUE***"
}
}
Apps
Enabled:
- activity: 5.0.0-dev.0
- admin_audit: 1.22.0
- bruteforcesettings: 5.0.0-dev.0
- calendar: 6.1.0
- circles: 32.0.0
- cloud_federation_api: 1.16.0
- collectives: 3.3.0
- comments: 1.22.0
- contacts: 8.1.0
- contactsinteraction: 1.13.1
- dashboard: 7.12.0
- dav: 1.34.2
- deck: 1.16.2
- event_update_notification: 2.7.0
- external: 7.0.0
- federatedfilesharing: 1.22.0
- files: 2.4.0
- files_downloadlimit: 5.0.0-dev.0
- files_pdfviewer: 5.0.0-dev.0
- files_reminders: 1.5.0
- files_sharing: 1.24.1
- files_trashbin: 1.22.0
- files_versions: 1.25.0
- fileslibreofficeedit: 2.0.1
- firstrunwizard: 5.0.0-dev.0
- forms: 5.2.3
- groupfolders: 20.1.4
- guests: 4.6.0
- logreader: 5.0.0-dev.0
- lookup_server_connector: 1.20.0
- nextcloud_announcements: 4.0.0-dev.0
- notes: 4.12.3
- notifications: 5.0.0-dev.0
- oauth2: 1.20.0
- password_policy: 4.0.0-dev.0
- photos: 5.0.0-dev.1
- privacy: 4.0.0-dev.0
- profile: 1.1.0
- provisioning_api: 1.22.0
- quota_warning: 1.22.0
- recommendations: 5.0.0-dev.0
- related_resources: 3.0.0-dev.0
- serverinfo: 4.0.0-dev.0
- settings: 1.15.1
- sharebymail: 1.22.0
- socialsharing_email: 4.0.1
- support: 4.0.0-dev.0
- survey_client: 4.0.0-dev.0
- systemtags: 1.22.0
- tables: 1.0.1
- tasks: 0.17.1
- text: 6.0.1
- theming: 2.7.0
- theming_customcss: 1.19.0
- twofactor_backupcodes: 1.21.0
- twofactor_totp: 14.0.0
- updatenotification: 1.22.0
- viewer: 5.0.0-dev.0
- weather_status: 1.12.0
- webhook_listeners: 1.3.0
- workflowengine: 2.14.0
Disabled:
- app_api: 32.0.0 (installed 32.0.0)
- encryption: 2.20.0
- federation: 1.22.0 (installed 1.20.0)
- files_external: 1.24.0 (installed 1.22.0)
- mail: 5.6.0 (installed 3.2.3)
- suspicious_login: 10.0.0-dev.0 (installed 6.0.0)
- twofactor_nextcloud_notification: 6.0.0-dev.0
- user_ldap: 1.23.0 (installed 1.22.0)
- user_status: 1.12.0 (installed 1.7.0)
