If you open a new topic, it should be there as default:
Support intro
Sorry to hear you’re facing problems
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In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
example
Or for longer, use three backticks above and below the code snippet:
longer
example
here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can
Nextcloud version (eg, 20.0.5): replace me
Operating system and version (eg, Ubuntu 20.04): replace me
Apache or nginx version (eg, Apache 2.4.25): replace me
PHP version (eg, 7.4): replace me
The issue you are facing:
Is this the first time you’ve seen this error? (Y/N):
Steps to replicate it:
The output of your Nextcloud log in Admin > Logging:
PASTE HERE
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
PASTE HERE
The output of your Apache/nginx/system log in /var/log/____:
PASTE HERE
PASTE HERE
Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.
PASTE HERE
Nextcloud version (eg, 20.0.5): Nextcloud Hub 5 27.0.0
Operating system and version (eg, Ubuntu 20.04):Ubuntu 22.04.2 LTS aarch64
Apache or nginx version (eg, Apache 2.4.25):Nginx 1.22.1
PHP version (eg, 7.4): PHP-8.0
The issue you are facing: The web page cannot copy the shared link, but the ios mobile operation is fine
Is this the first time you’ve seen this error? (Y/N):yes
Steps to replicate it:To create a share for any file, click the share button to indicate that the copy cannot be copied, please manually copy the link
The output of your Nextcloud log in Admin > Logging:
There are no logs about operation sharing
The output of your config.php file in (make sure you remove any identifiable information!):/path/to/nextcloud
The default location has not been changed
The output of your Apache/nginx/system log in :/var/log/____
It's the default location
Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.
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