Support intro
Sorry to hear you’re facing problems. 
The community help forum (help.nextcloud.com) is for home and non-enterprise users. Support is provided by other community members on a best effort / “as available” basis. All of those responding are volunteering their time to help you.
If you’re using Nextcloud in a business/critical setting, paid and SLA-based support services can be accessed via portal.nextcloud.com where Nextcloud engineers can help ensure your business keeps running smoothly.
Getting help
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- Official documentation (searchable and regularly updated)
- How to topics and FAQs
- Forum search
(Utilizing these existing resources is typically faster. It also helps reduce the load on our generous volunteers while elevating the signal to noise ratio of the forums otherwise arising from the same queries being posted repeatedly).
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. 
The Basics
- Nextcloud Server version (e.g., 29.x.x):
- 32.03.
- Operating system and version (e.g., Ubuntu 24.04):
SLES 15 SP7
- Web server and version (e.g, Apache 2.4.25):
- caddy 2.11-alpine`
- Reverse proxy and version _(e.g. nginx 1.27.2)
- • caddy
- PHP version (e.g, 8.3):
- `• 8.3.29
- Is this the first time you’ve seen this error? (Yes / No):
yes
- When did this problem seem to first start?
Installation/Setup
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
bare metal
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
no
Summary of the issue you are facing:
Hello, dear community,
With the setup of the new environment, we have also implemented the Team Folders/Group Folders app. It works in the sense that the folders can be created and edited accordingly. However, they do not appear on the left in the column under “Team Folders,” but only under “All Files.” This is not particularly serious, but it confuses users.
“docker compose exec …nextcloud php occ groupfolders:list” also displays everything correctly (groups, permissions).
“…groupfolders:scan --all,” “…files:scan-app-data,” and “…maintenance:repair” were performed—no change.
Does anyone have any helpful ideas?
Thank you.