Sync error on nextcloud client 2.5.0


#1

Since v2.5.0, i have error on sync with all the nextcloud servers i use.
The sync stop, impossible to work normally.
error is : unknown error
image
log file :

[csync_update 	## Starting remote discovery ##
[OCC::AccessManager::createRequest 	6 "PROPFIND" "https://server/remote.php/dav/files/tom/" has X-Request-ID "f9ffb32b-e6ba-4b5d-8cde-71b1c50c08f5"
[OCC::AbstractNetworkJob::start 	OCC::LsColJob created for "https://server" + "" "OCC::DiscoverySingleDirectoryJob"
[OCC::WebFlowCredentials::slotFinished 	request finished
[OCC::WebFlowCredentials::stillValid 	Still valid?
[OCC::WebFlowCredentials::stillValid 	QNetworkReply::NetworkError(NoError)
[OCC::WebFlowCredentials::stillValid 	"Erreur inconnue"
[OCC::JsonApiJob::finished 	JsonApiJob of QUrl("https://server/ocs/v2.php/apps/notifications/api/v2/notifications?format=json") FINISHED WITH STATUS "OK"
[OCC::JsonApiJob::finished 	Nothing changed so nothing to retrieve - status code:  304
[OCC::ServerNotificationHandler::slotNotificationsReceived 	Status code  304  Not Modified - No new notifications.
[OCC::WebFlowCredentials::slotFinished 	request finished
[OCC::WebFlowCredentials::stillValid 	Still valid?
[OCC::WebFlowCredentials::stillValid 	QNetworkReply::NetworkError(NoError)
[OCC::WebFlowCredentials::stillValid 	"Erreur inconnue"
[OCC::LsColJob::finished 	LSCOL of QUrl("https://server/remote.php/dav/files/tom/") FINISHED WITH STATUS "OK"
[OCC::DiscoverySingleDirectoryJob::lsJobFinishedWithErrorSlot 	LSCOL job error "Erreur inconnue" 200 QNetworkReply::NetworkError(NoError)
[csync_ftw 	opendir failed for  - errno 5
[OCC::SyncEngine::handleSyncError 	ERROR during  csync_update :  "Une erreur est survenue lors de l'ouverture d'un dossier Erreur inconnue"
[OCC::ActivityWidget::addError 	Item  "Nextcloud"  retrieved resulted in  "Une erreur est survenue lors de l'ouverture d'un dossier Erreur inconnue"
[OCC::ActivityListModel::addErrorToActivityList 	Error successfully added to the notification list:  "Une erreur est survenue lors de l'ouverture d'un 
dossier Erreur inconnue"
[OCC::SyncJournalDb::close 	Closing DB "/home/tom/Nextcloud/._sync_a648de948bd6.db"
[OCC::SyncEngine::finalize 	CSync run took  5412 ms
[OCC::Folder::slotSyncFinished 	Client version 2.5.0git  Qt 5.9.5  SSL  OpenSSL 1.1.0g  2 Nov 2017
[OCC::Folder::slotSyncFinished 	SyncEngine finished with ERROR
[OCC::Folder::showSyncResultPopup 	Folder sync result:  2
[OCC::Folder::slotSyncFinished 	the last 1 syncs failed
[OCC::ownCloudGui::slotSyncStateChange 	Sync state changed for folder  "https://server/remote.php/dav/files/tom/" :  "Error"
[OCC::FolderMan::slotFolderSyncFinished 	<========== Sync finished for folder [Nextcloud] of account [tom@server] with remote [https://server/remote.ph
p/dav/files/tom/]
[OCC::AccessManager::createRequest 	6 "GET" "https://server/ocs/v2.php/core/navigation/apps?absolute=true&format=json" has X-Request-ID "26c91ebf-1471-416
5-8808-8ea05c622696"
[OCC::AbstractNetworkJob::start 	OCC::OcsNavigationAppsJob created for "https://server" + "ocs/v2.php/core/navigation/apps" ""
[OCC::WebFlowCredentials::slotFinished 	request finished
[OCC::AbstractNetworkJob::slotFinished 	QNetworkReply::NetworkError(ContentNotFoundError) "Le serveur a répondu \"404 Not Found\"  à \"GET https://server/ocs/
v2.php/core/navigation/apps?absolute=true&format=json\"" QVariant(int, 404)
[OCC::WebFlowCredentials::stillValid 	Still valid?
[OCC::WebFlowCredentials::stillValid 	QNetworkReply::NetworkError(ContentNotFoundError)
[OCC::WebFlowCredentials::stillValid 	"Error transferring https://server/ocs/v2.php/core/navigation/apps?absolute=true&format=json - server replied: Not Fou
nd"
[OCC::OcsJob::finished 	Reply to "GET" QUrl("https://server/ocs/v2.php/core/navigation/apps") (QPair("absolute","true")) has unexpected status code: 404 "{\"o
cs\":{\"meta\":{\"status\":\"failure\",\"statuscode\":404,\"message\":\"Invalid query, please check the syntax. API specifications are here: http:\\/\\/www.fr
eedesktop.org\\/wiki\\/Specifications\\/open-collaboration-services.\\n\"},\"data\":[]}}"
[OCC::AccessManager::createRequest 	6 "PROPFIND" "https://server/remote.php/dav/files/tom/" has X-Request-ID "4e761d95-0862-4ad3-9731-ceb80728144e"
[OCC::AbstractNetworkJob::start 	OCC::PropfindJob created for "https://server" + "/" "OCC::QuotaInfo"
[OCC::WebFlowCredentials::slotFinished 	request finished
[OCC::WebFlowCredentials::stillValid 	Still valid?
[OCC::WebFlowCredentials::stillValid 	QNetworkReply::NetworkError(NoError)
[OCC::WebFlowCredentials::stillValid 	"Erreur inconnue"
[OCC::PropfindJob::finished 	PROPFIND of QUrl("https://server/remote.php/dav/files/tom/") FINISHED WITH STATUS "OK"
[OCC::AccountManager::saveAccount 	Saving account "https://server"

no error on servers, i have this error on many computers Ubuntu 18.04


#2

I have the same - did you solve this?

For the moment I found that the snap app is still 2.3.3 and works - so I rolled back to that.


#3

I have the same problem (after changing all the date of my files by moving then then restoring them).

Here is an extract for one file:

|[OCC::PropagateItemJob::scheduleSelfOrChild |Starting INSTRUCTION_SYNC propagation of "XXX/CLIP0624.ASF" by OCC::PropagateUploadFileNG(0x558f41061d30)||---|---|
|[OCC::PropagateUploadFileCommon::startUploadFile |Running the compute checksum|
|[OCC::PropagateUploadFileCommon::slotComputeContentChecksum |Tryint to compute the checksum of the file|
|[OCC::PropagateUploadFileCommon::slotComputeContentChecksum |Still trying to understand if this is the local file or the uploaded one|
|[OCC::ComputeChecksum::start |Computing "SHA1" checksum of "XXX/CLIP0624.ASF" in a thread|
|[OCC::ComputeChecksum::start |Computing "" checksum of "XXX/CLIP0623.ASF" in a thread|
|[OCC::AccessManager::createRequest |6 "PROPFIND" "https://zzz/remote.php/dav/uploads/pk/1217202477" has X-Request-ID "e7b078f1-cd8d-49b1-a34a-0564c8605b81"|
|[OCC::AbstractNetworkJob::start |OCC::LsColJob created for "https://zzz" + """OCC::PropagateUploadFileNG"|
|[OCC::ComputeChecksum::start |Computing "" checksum of "XXX/CLIP0622.ASF" in a thread|
|[OCC::AccessManager::createRequest |6 "PROPFIND" "https://zzz/remote.php/dav/uploads/pk/341331446" has X-Request-ID "264eea29-de7e-4786-b7ea-486b976bb967"|
|[OCC::AbstractNetworkJob::start |OCC::LsColJob created for "https://zzz" + ""  OCC::PropagateUploadFileNG"|
|[OCC::WebFlowCredentials::slotFinished |request finished|
|[OCC::WebFlowCredentials::stillValid |Still valid?|
|[OCC::WebFlowCredentials::stillValid |QNetworkReply::NetworkError(NoError)|
|[OCC::WebFlowCredentials::stillValid |"Erreur inconnue"|
|[OCC::LsColJob::finished |LSCOL of QUrl("https://zzz/remote.php/dav/uploads/pk/1217202477") FINISHED WITH STATUS "OK"|
|[OCC::PropagateUploadFileNG::slotPropfindFinished |Resuming  "XXX/CLIP0623.ASF"  from chunk  2 ; sent = 12957474|
|[OCC::AccessManager::createRequest |6 "MOVE" "https://zzz/remote.php/dav/uploads/pk/1217202477/.file" has X-Request-ID "7d739121-adee-4a20-b5e9-33d2836c933c"|
|[OCC::AbstractNetworkJob::start |OCC::MoveJob created for "https://zzz" + "" "OCC::PropagateUploadFileNG"|
|[OCC::ComputeChecksum::start |Computing "" checksum of "XXX/CLIP0624.ASF" in a thread|
|[OCC::AccessManager::createRequest |6 "PROPFIND" "https://zzz/remote.php/dav/uploads/pk/3858864334" has X-Request-ID "1a201c2e-d844-47a3-aa72-88fbe2d3e499"|
|[OCC::AbstractNetworkJob::start |OCC::LsColJob created for "https://zzz" + "" "OCC::PropagateUploadFileNG"|
|[OCC::WebFlowCredentials::slotFinished |request finished|
|[OCC::WebFlowCredentials::stillValid |Still valid?|
|[OCC::WebFlowCredentials::stillValid |QNetworkReply::NetworkError(NoError)|
|[OCC::WebFlowCredentials::stillValid |"Erreur inconnue"|
|[OCC::LsColJob::finished |LSCOL of QUrl("https://zzz/remote.php/dav/uploads/pk/3858864334") FINISHED WITH STATUS "OK"|
|[OCC::PropagateUploadFileNG::slotPropfindFinished |Resuming  "XXX/CLIP0624.ASF"  from chunk  111 ; sent = 289026765|
|[OCC::AccessManager::createRequest |6 "MOVE" "https://zzz/remote.php/dav/uploads/pk/3858864334/.file" has X-Request-ID "d6938045-1903-4bd1-951e-d5ef5a1d97fa"|
|[OCC::AbstractNetworkJob::start |OCC::MoveJob created for "https://zzz" + "" "OCC::PropagateUploadFileNG"|
|[OCC::AccessManager::createRequest |6 "PROPFIND" "https://zzz/remote.php/dav/files/pk/" has X-Request-ID "e37cc80d-03c6-4b34-a08a-d88f1bd1cf44"|

And it runs like this until failing…

Capture%20du%202018-12-21%2014-24-25

Nexcloud 14, nginx and Mariadb and Debian stable. Client is 2.5.0.

Feel free to ask me more informations. I have nothing in the log files for the server.

Thank


#4

I have the very same Problem. Client 2.5.x on a Ubuntu 18.0.4 - the error is the very same, and no logs on the server (14.0.4).
The problem isn’t entirely tied to the nextcloud client version though - the AppImage (2.5.1) is running fine, and I can remember that the problems were introduced after I applied updates to Ubuntu, and if I remember correctly the qt library was amongst the packages that were upgraded when the problem started. So either there is a problem with the qt library or in the way nextcloud uses it.

As for now I’ll switch over to the AppImage.

cheers

Update: After syncing there for a while the AppImage crashed and now refuses to sync as well. I didnt dive into the logs, but the result is the same. I guess I’ll revert to the snap image as well.

cheers