Sync doesn't work and NC crashes

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Sorry to hear you’re facing problems :slightly_frowning_face:

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Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can :heart:

Nextcloud version (eg, 20.0.5): 3.13.0
Operating system and version (eg, Ubuntu 20.04): Windows10
Apache or nginx version (eg, Apache 2.4.25): replace me
PHP version (eg, 7.4): replace me

The issue you are facing:
I have trouble in setting up a new co-worker. For some reason nothing is synced and NC will crash.

Is this the first time you’ve seen this error? (Y/N): Y

Steps to replicate it:

  1. Install NC
  2. Connect to server and start syncing
  3. NC crashes

The output of your Nextcloud log in Admin > Logging:

{"reqId":"0EbuTx8mS4jGiqSMaFKo","level":2,"time":"2024-04-30T10:30:09+00:00","remoteAddr":"31.19.63.1","user":"mr","app":"core","method":"POST","url":"/index.php/login/confirm","message":"Login failed: 'mr' (Remote IP: '31.19.63.1')","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:125.0) Gecko/20100101 Firefox/125.0","version":"27.1.8.1","data":{"app":"core"}}
{"reqId":"4FJYJXyu0188zCqhwMh3","level":3,"time":"2024-04-30T18:21:21+00:00","remoteAddr":"31.19.63.1","user":"mr","app":"webdav","method":"DELETE","url":"/remote.php/dav/files/mr/_BnC/02_Workflow/Assets/Sets/Set-Waggon/Export/Layout/v0021_workbench-legs_mr","message":"An exception occurred while executing a query: SQLSTATE[40001]: Serialization failure: 1213 Deadlock found when trying to get lock; try restarting transaction","userAgent":"Mozilla/5.0 (Windows) mirall/3.13.0stable-Win64 (build 20240423) (Nextcloud, windows-10.0.19045 ClientArchitecture: x86_64 OsArchitecture: x86_64)","version":"27.1.8.1","exception":{"Exception":"Doctrine\\DBAL\\Exception\\DeadlockException","Message":"An exception occurred while executing a query: SQLSTATE[40001]: Serialization failure: 1213 Deadlock found when trying to get lock; try restarting transaction","Code":1213,"Trace":[{"file":"/snap/nextcloud/41512/htdocs/3rdparty/doctrine/dbal/src/Connection.php","line":1814,"function":"convert","class":"Doctrine\\DBAL\\Driver\\API\\MySQL\\ExceptionConverter","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/3rdparty/doctrine/dbal/src/Connection.php","line":1749,"function":"handleDriverException","class":"Doctrine\\DBAL\\Connection","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/3rdparty/doctrine/dbal/src/Connection.php","line":1163,"function":"convertExceptionDuringQuery","class":"Doctrine\\DBAL\\Connection","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/lib/private/DB/Connection.php","line":295,"function":"executeStatement","class":"Doctrine\\DBAL\\Connection","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/3rdparty/doctrine/dbal/src/Query/QueryBuilder.php","line":354,"function":"executeStatement","class":"OC\\DB\\Connection","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/lib/private/DB/QueryBuilder/QueryBuilder.php","line":280,"function":"execute","class":"Doctrine\\DBAL\\Query\\QueryBuilder","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/lib/private/Files/Cache/Cache.php","line":728,"function":"execute","class":"OC\\DB\\QueryBuilder\\QueryBuilder","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/lib/private/Files/Cache/Cache.php","line":654,"function":"moveFromCache","class":"OC\\Files\\Cache\\Cache","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/lib/private/Files/Cache/Updater.php","line":203,"function":"move","class":"OC\\Files\\Cache\\Cache","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/apps/files_trashbin/lib/Trashbin.php","line":313,"function":"renameFromStorage","class":"OC\\Files\\Cache\\Updater","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/apps/files_trashbin/lib/Trash/LegacyTrashBackend.php","line":108,"function":"move2trash","class":"OCA\\Files_Trashbin\\Trashbin","type":"::"},{"file":"/snap/nextcloud/41512/htdocs/apps/files_trashbin/lib/Trash/TrashManager.php","line":102,"function":"moveToTrash","class":"OCA\\Files_Trashbin\\Trash\\LegacyTrashBackend","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/apps/files_trashbin/lib/Storage.php","line":202,"function":"moveToTrash","class":"OCA\\Files_Trashbin\\Trash\\TrashManager","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/apps/files_trashbin/lib/Storage.php","line":125,"function":"doDelete","class":"OCA\\Files_Trashbin\\Storage","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/lib/private/Files/View.php","line":1161,"function":"rmdir","class":"OCA\\Files_Trashbin\\Storage","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/lib/private/Files/View.php","line":322,"function":"basicOperation","class":"OC\\Files\\View","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/apps/dav/lib/Connector/Sabre/Directory.php","line":307,"function":"rmdir","class":"OC\\Files\\View","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/3rdparty/sabre/dav/lib/DAV/Tree.php","line":179,"function":"delete","class":"OCA\\DAV\\Connector\\Sabre\\Directory","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/3rdparty/sabre/dav/lib/DAV/CorePlugin.php","line":281,"function":"delete","class":"Sabre\\DAV\\Tree","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"httpDelete","class":"Sabre\\DAV\\CorePlugin","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/3rdparty/sabre/dav/lib/DAV/Server.php","line":472,"function":"emit","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/3rdparty/sabre/dav/lib/DAV/Server.php","line":253,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/3rdparty/sabre/dav/lib/DAV/Server.php","line":321,"function":"start","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/apps/dav/lib/Server.php","line":368,"function":"exec","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/apps/dav/appinfo/v2/remote.php","line":35,"function":"exec","class":"OCA\\DAV\\Server","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/remote.php","line":172,"args":["/snap/nextcloud/41512/htdocs/apps/dav/appinfo/v2/remote.php"],"function":"require_once"}],"File":"/snap/nextcloud/41512/htdocs/3rdparty/doctrine/dbal/src/Driver/API/MySQL/ExceptionConverter.php","Line":41,"Previous":{"Exception":"Doctrine\\DBAL\\Driver\\PDO\\Exception","Message":"SQLSTATE[40001]: Serialization failure: 1213 Deadlock found when trying to get lock; try restarting transaction","Code":1213,"Trace":[{"file":"/snap/nextcloud/41512/htdocs/3rdparty/doctrine/dbal/src/Driver/PDO/Statement.php","line":103,"function":"new","class":"Doctrine\\DBAL\\Driver\\PDO\\Exception","type":"::"},{"file":"/snap/nextcloud/41512/htdocs/3rdparty/doctrine/dbal/src/Connection.php","line":1153,"function":"execute","class":"Doctrine\\DBAL\\Driver\\PDO\\Statement","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/lib/private/DB/Connection.php","line":295,"function":"executeStatement","class":"Doctrine\\DBAL\\Connection","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/3rdparty/doctrine/dbal/src/Query/QueryBuilder.php","line":354,"function":"executeStatement","class":"OC\\DB\\Connection","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/lib/private/DB/QueryBuilder/QueryBuilder.php","line":280,"function":"execute","class":"Doctrine\\DBAL\\Query\\QueryBuilder","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/lib/private/Files/Cache/Cache.php","line":728,"function":"execute","class":"OC\\DB\\QueryBuilder\\QueryBuilder","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/lib/private/Files/Cache/Cache.php","line":654,"function":"moveFromCache","class":"OC\\Files\\Cache\\Cache","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/lib/private/Files/Cache/Updater.php","line":203,"function":"move","class":"OC\\Files\\Cache\\Cache","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/apps/files_trashbin/lib/Trashbin.php","line":313,"function":"renameFromStorage","class":"OC\\Files\\Cache\\Updater","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/apps/files_trashbin/lib/Trash/LegacyTrashBackend.php","line":108,"function":"move2trash","class":"OCA\\Files_Trashbin\\Trashbin","type":"::"},{"file":"/snap/nextcloud/41512/htdocs/apps/files_trashbin/lib/Trash/TrashManager.php","line":102,"function":"moveToTrash","class":"OCA\\Files_Trashbin\\Trash\\LegacyTrashBackend","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/apps/files_trashbin/lib/Storage.php","line":202,"function":"moveToTrash","class":"OCA\\Files_Trashbin\\Trash\\TrashManager","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/apps/files_trashbin/lib/Storage.php","line":125,"function":"doDelete","class":"OCA\\Files_Trashbin\\Storage","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/lib/private/Files/View.php","line":1161,"function":"rmdir","class":"OCA\\Files_Trashbin\\Storage","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/lib/private/Files/View.php","line":322,"function":"basicOperation","class":"OC\\Files\\View","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/apps/dav/lib/Connector/Sabre/Directory.php","line":307,"function":"rmdir","class":"OC\\Files\\View","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/3rdparty/sabre/dav/lib/DAV/Tree.php","line":179,"function":"delete","class":"OCA\\DAV\\Connector\\Sabre\\Directory","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/3rdparty/sabre/dav/lib/DAV/CorePlugin.php","line":281,"function":"delete","class":"Sabre\\DAV\\Tree","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"httpDelete","class":"Sabre\\DAV\\CorePlugin","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/3rdparty/sabre/dav/lib/DAV/Server.php","line":472,"function":"emit","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/3rdparty/sabre/dav/lib/DAV/Server.php","line":253,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/3rdparty/sabre/dav/lib/DAV/Server.php","line":321,"function":"start","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/apps/dav/lib/Server.php","line":368,"function":"exec","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/apps/dav/appinfo/v2/remote.php","line":35,"function":"exec","class":"OCA\\DAV\\Server","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/remote.php","line":172,"args":["/snap/nextcloud/41512/htdocs/apps/dav/appinfo/v2/remote.php"],"function":"require_once"}],"File":"/snap/nextcloud/41512/htdocs/3rdparty/doctrine/dbal/src/Driver/PDO/Exception.php","Line":30,"Previous":{"Exception":"PDOException","Message":"SQLSTATE[40001]: Serialization failure: 1213 Deadlock found when trying to get lock; try restarting transaction","Code":"40001","Trace":[{"file":"/snap/nextcloud/41512/htdocs/3rdparty/doctrine/dbal/src/Driver/PDO/Statement.php","line":101,"function":"execute","class":"PDOStatement","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/3rdparty/doctrine/dbal/src/Connection.php","line":1153,"function":"execute","class":"Doctrine\\DBAL\\Driver\\PDO\\Statement","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/lib/private/DB/Connection.php","line":295,"function":"executeStatement","class":"Doctrine\\DBAL\\Connection","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/3rdparty/doctrine/dbal/src/Query/QueryBuilder.php","line":354,"function":"executeStatement","class":"OC\\DB\\Connection","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/lib/private/DB/QueryBuilder/QueryBuilder.php","line":280,"function":"execute","class":"Doctrine\\DBAL\\Query\\QueryBuilder","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/lib/private/Files/Cache/Cache.php","line":728,"function":"execute","class":"OC\\DB\\QueryBuilder\\QueryBuilder","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/lib/private/Files/Cache/Cache.php","line":654,"function":"moveFromCache","class":"OC\\Files\\Cache\\Cache","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/lib/private/Files/Cache/Updater.php","line":203,"function":"move","class":"OC\\Files\\Cache\\Cache","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/apps/files_trashbin/lib/Trashbin.php","line":313,"function":"renameFromStorage","class":"OC\\Files\\Cache\\Updater","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/apps/files_trashbin/lib/Trash/LegacyTrashBackend.php","line":108,"function":"move2trash","class":"OCA\\Files_Trashbin\\Trashbin","type":"::"},{"file":"/snap/nextcloud/41512/htdocs/apps/files_trashbin/lib/Trash/TrashManager.php","line":102,"function":"moveToTrash","class":"OCA\\Files_Trashbin\\Trash\\LegacyTrashBackend","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/apps/files_trashbin/lib/Storage.php","line":202,"function":"moveToTrash","class":"OCA\\Files_Trashbin\\Trash\\TrashManager","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/apps/files_trashbin/lib/Storage.php","line":125,"function":"doDelete","class":"OCA\\Files_Trashbin\\Storage","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/lib/private/Files/View.php","line":1161,"function":"rmdir","class":"OCA\\Files_Trashbin\\Storage","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/lib/private/Files/View.php","line":322,"function":"basicOperation","class":"OC\\Files\\View","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/apps/dav/lib/Connector/Sabre/Directory.php","line":307,"function":"rmdir","class":"OC\\Files\\View","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/3rdparty/sabre/dav/lib/DAV/Tree.php","line":179,"function":"delete","class":"OCA\\DAV\\Connector\\Sabre\\Directory","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/3rdparty/sabre/dav/lib/DAV/CorePlugin.php","line":281,"function":"delete","class":"Sabre\\DAV\\Tree","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"httpDelete","class":"Sabre\\DAV\\CorePlugin","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/3rdparty/sabre/dav/lib/DAV/Server.php","line":472,"function":"emit","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/3rdparty/sabre/dav/lib/DAV/Server.php","line":253,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/3rdparty/sabre/dav/lib/DAV/Server.php","line":321,"function":"start","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/apps/dav/lib/Server.php","line":368,"function":"exec","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/apps/dav/appinfo/v2/remote.php","line":35,"function":"exec","class":"OCA\\DAV\\Server","type":"->"},{"file":"/snap/nextcloud/41512/htdocs/remote.php","line":172,"args":["/snap/nextcloud/41512/htdocs/apps/dav/appinfo/v2/remote.php"],"function":"require_once"}],"File":"/snap/nextcloud/41512/htdocs/3rdparty/doctrine/dbal/src/Driver/PDO/Statement.php","Line":101}},"message":"An exception occurred while executing a query: SQLSTATE[40001]: Serialization failure: 1213 Deadlock found when trying to get lock; try restarting transaction","exception":{},"CustomMessage":"An exception occurred while executing a query: SQLSTATE[40001]: Serialization failure: 1213 Deadlock found when trying to get lock; try restarting transaction"}}
{"reqId":"ouIKp8G17IbhzdqLOhWy","level":2,"time":"2024-05-03T08:15:59+00:00","remoteAddr":"31.19.63.1","user":"mr","app":"core","method":"POST","url":"/index.php/login/confirm","message":"Login failed: 'mr' (Remote IP: '31.19.63.1')","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:125.0) Gecko/20100101 Firefox/125.0","version":"27.1.8.1","data":{"app":"core"}}
{"reqId":"gxYQxabnJccX5JzqnfIQ","level":2,"time":"2024-05-03T08:16:00+00:00","remoteAddr":"31.19.63.1","user":"mr","app":"core","method":"POST","url":"/index.php/login/confirm","message":"Login failed: 'mr' (Remote IP: '31.19.63.1')","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:125.0) Gecko/20100101 Firefox/125.0","version":"27.1.8.1","data":{"app":"core"}}
{"reqId":"xwq7hogpG0NcyNC0vxVo","level":2,"time":"2024-05-03T08:16:14+00:00","remoteAddr":"31.19.63.1","user":"mr","app":"core","method":"POST","url":"/index.php/login/confirm","message":"Login failed: 'mr' (Remote IP: '31.19.63.1')","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:125.0) Gecko/20100101 Firefox/125.0","version":"27.1.8.1","data":{"app":"core"}}
{"reqId":"C0tOQSjLFZb284I9gPUm","level":2,"time":"2024-05-03T08:16:17+00:00","remoteAddr":"31.19.63.1","user":"mr","app":"core","method":"POST","url":"/index.php/login/confirm","message":"Login failed: 'mr' (Remote IP: '31.19.63.1')","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:125.0) Gecko/20100101 Firefox/125.0","version":"27.1.8.1","data":{"app":"core"}}
{"reqId":"jHH4neZTXPpkSAaxdv6J","level":2,"time":"2024-05-03T08:16:18+00:00","remoteAddr":"31.19.63.1","user":"mr","app":"core","method":"POST","url":"/index.php/login/confirm","message":"Login failed: 'mr' (Remote IP: '31.19.63.1')","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:125.0) Gecko/20100101 Firefox/125.0","version":"27.1.8.1","data":{"app":"core"}}
{"reqId":"a3ulmJR2mQ3HZt7B2XZ8","level":2,"time":"2024-05-03T08:19:24+00:00","remoteAddr":"83.233.138.120","user":"marijne","app":"core","method":"PROPFIND","url":"/remote.php/dav/files/marijne/_BnC/02_Workflow/Assets/Char/GolemSm/Scenefiles/temp4testing/Rendering/3dRender/rnd_render/masterLayer","message":"Login failed: 'marijne' (Remote IP: '83.233.138.120')","userAgent":"Mozilla/5.0 (Windows) mirall/3.13.0stable-Win64 (build 20240423) (Nextcloud, windows-10.0.19045 ClientArchitecture: x86_64 OsArchitecture: x86_64)","version":"27.1.8.1","data":{"app":"core"}}
{"reqId":"a3ulmJR2mQ3HZt7B2XZ8","level":2,"time":"2024-05-03T08:19:24+00:00","remoteAddr":"83.233.138.120","user":"marijne","app":"core","method":"PROPFIND","url":"/remote.php/dav/files/marijne/_BnC/02_Workflow/Assets/Char/GolemSm/Scenefiles/temp4testing/Rendering/3dRender/rnd_render/masterLayer","message":"Session token credentials are invalid","userAgent":"Mozilla/5.0 (Windows) mirall/3.13.0stable-Win64 (build 20240423) (Nextcloud, windows-10.0.19045 ClientArchitecture: x86_64 OsArchitecture: x86_64)","version":"27.1.8.1","data":{"app":"core","user":"null"}}
{"reqId":"7mmLDuIdafj3DzZLQmV6","level":2,"time":"2024-05-03T08:19:24+00:00","remoteAddr":"83.233.138.120","user":"marijne","app":"core","method":"PROPFIND","url":"/remote.php/dav/files/marijne/_BnC/02_Workflow/Assets/Char/Harpy/Export/Layout/v0006_mgear-layoutrig_ifr","message":"Login failed: 'marijne' (Remote IP: '83.233.138.120')","userAgent":"Mozilla/5.0 (Windows) mirall/3.13.0stable-Win64 (build 20240423) (Nextcloud, windows-10.0.19045 ClientArchitecture: x86_64 OsArchitecture: x86_64)","version":"27.1.8.1","data":{"app":"core"}}
{"reqId":"7mmLDuIdafj3DzZLQmV6","level":2,"time":"2024-05-03T08:19:24+00:00","remoteAddr":"83.233.138.120","user":"marijne","app":"core","method":"PROPFIND","url":"/remote.php/dav/files/marijne/_BnC/02_Workflow/Assets/Char/Harpy/Export/Layout/v0006_mgear-layoutrig_ifr","message":"Session token credentials are invalid","userAgent":"Mozilla/5.0 (Windows) mirall/3.13.0stable-Win64 (build 20240423) (Nextcloud, windows-10.0.19045 ClientArchitecture: x86_64 OsArchitecture: x86_64)","version":"27.1.8.1","data":{"app":"core","user":"null"}}
{"reqId":"QVPrhcF7QwPXgqSXcOQx","level":2,"time":"2024-05-03T08:19:24+00:00","remoteAddr":"83.233.138.120","user":"marijne","app":"core","method":"PROPFIND","url":"/remote.php/dav/files/marijne/_BnC/02_Workflow/Assets/Char/GolemSm/Scenefiles/temp4testing/Rendering/3dRender/rnd_render/BG","message":"Login failed: 'marijne' (Remote IP: '83.233.138.120')","userAgent":"Mozilla/5.0 (Windows) mirall/3.13.0stable-Win64 (build 20240423) (Nextcloud, windows-10.0.19045 ClientArchitecture: x86_64 OsArchitecture: x86_64)","version":"27.1.8.1","data":{"app":"core"}}
{"reqId":"QVPrhcF7QwPXgqSXcOQx","level":2,"time":"2024-05-03T08:19:24+00:00","remoteAddr":"83.233.138.120","user":"marijne","app":"core","method":"PROPFIND","url":"/remote.php/dav/files/marijne/_BnC/02_Workflow/Assets/Char/GolemSm/Scenefiles/temp4testing/Rendering/3dRender/rnd_render/BG","message":"Session token credentials are invalid","userAgent":"Mozilla/5.0 (Windows) mirall/3.13.0stable-Win64 (build 20240423) (Nextcloud, windows-10.0.19045 ClientArchitecture: x86_64 OsArchitecture: x86_64)","version":"27.1.8.1","data":{"app":"core","user":"null"}}
{"reqId":"dZ5yP7sxwjL0qwJX2B5y","level":2,"time":"2024-05-03T08:19:24+00:00","remoteAddr":"83.233.138.120","user":"marijne","app":"core","method":"PROPFIND","url":"/remote.php/dav/files/marijne/_BnC/02_Workflow/Assets/Char/GolemSm/Scenefiles/temp4testing/Rendering/3dRender/rnd_render/fog","message":"Login failed: 'marijne' (Remote IP: '83.233.138.120')","userAgent":"Mozilla/5.0 (Windows) mirall/3.13.0stable-Win64 (build 20240423) (Nextcloud, windows-10.0.19045 ClientArchitecture: x86_64 OsArchitecture: x86_64)","version":"27.1.8.1","data":{"app":"core"}}
{"reqId":"dZ5yP7sxwjL0qwJX2B5y","level":2,"time":"2024-05-03T08:19:24+00:00","remoteAddr":"83.233.138.120","user":"marijne","app":"core","method":"PROPFIND","url":"/remote.php/dav/files/marijne/_BnC/02_Workflow/Assets/Char/GolemSm/Scenefiles/temp4testing/Rendering/3dRender/rnd_render/fog","message":"Session token credentials are invalid","userAgent":"Mozilla/5.0 (Windows) mirall/3.13.0stable-Win64 (build 20240423) (Nextcloud, windows-10.0.19045 ClientArchitecture: x86_64 OsArchitecture: x86_64)","version":"27.1.8.1","data":{"app":"core","user":"null"}}
{"reqId":"ZSM1uprf9Fm7ejEN16Od","level":2,"time":"2024-05-03T08:19:24+00:00","remoteAddr":"83.233.138.120","user":"marijne","app":"core","method":"PROPFIND","url":"/remote.php/dav/files/marijne/_BnC/02_Workflow/Assets/Char/Harpy/Export/Layout/v0007_mgear-layoutrig_ifr","message":"Login failed: 'marijne' (Remote IP: '83.233.138.120')","userAgent":"Mozilla/5.0 (Windows) mirall/3.13.0stable-Win64 (build 20240423) (Nextcloud, windows-10.0.19045 ClientArchitecture: x86_64 OsArchitecture: x86_64)","version":"27.1.8.1","data":{"app":"core"}}
{"reqId":"ZSM1uprf9Fm7ejEN16Od","level":2,"time":"2024-05-03T08:19:24+00:00","remoteAddr":"83.233.138.120","user":"marijne","app":"core","method":"PROPFIND","url":"/remote.php/dav/files/marijne/_BnC/02_Workflow/Assets/Char/Harpy/Export/Layout/v0007_mgear-layoutrig_ifr","message":"Session token credentials are invalid","userAgent":"Mozilla/5.0 (Windows) mirall/3.13.0stable-Win64 (build 20240423) (Nextcloud, windows-10.0.19045 ClientArchitecture: x86_64 OsArchitecture: x86_64)","version":"27.1.8.1","data":{"app":"core","user":"null"}}
{"reqId":"x4wGHe7oL0mluzYlHUxZ","level":2,"time":"2024-05-03T08:19:24+00:00","remoteAddr":"83.233.138.120","user":"marijne","app":"core","method":"PROPFIND","url":"/remote.php/dav/files/marijne/_BnC/02_Workflow/Assets/Char/Harpy/Export/Layout/v0008_geo-locked_ifr","message":"Login failed: 'marijne' (Remote IP: '83.233.138.120')","userAgent":"Mozilla/5.0 (Windows) mirall/3.13.0stable-Win64 (build 20240423) (Nextcloud, windows-10.0.19045 ClientArchitecture: x86_64 OsArchitecture: x86_64)","version":"27.1.8.1","data":{"app":"core"}}
{"reqId":"x4wGHe7oL0mluzYlHUxZ","level":2,"time":"2024-05-03T08:19:24+00:00","remoteAddr":"83.233.138.120","user":"marijne","app":"core","method":"PROPFIND","url":"/remote.php/dav/files/marijne/_BnC/02_Workflow/Assets/Char/Harpy/Export/Layout/v0008_geo-locked_ifr","message":"Session token credentials are invalid","userAgent":"Mozilla/5.0 (Windows) mirall/3.13.0stable-Win64 (build 20240423) (Nextcloud, windows-10.0.19045 ClientArchitecture: x86_64 OsArchitecture: x86_64)","version":"27.1.8.1","data":{"app":"core","user":"null"}}
{"reqId":"JW7wvESeEbySgbG9RsOt","level":2,"time":"2024-05-03T08:34:40+00:00","remoteAddr":"83.233.138.120","user":"--","app":"core","method":"GET","url":"/index.php/204","message":"Login failed: 'marijne' (Remote IP: '83.233.138.120')","userAgent":"Mozilla/5.0 (Windows) mirall/3.13.0stable-Win64 (build 20240423) (Nextcloud, windows-10.0.19045 ClientArchitecture: x86_64 OsArchitecture: x86_64)","version":"27.1.8.1","data":{"app":"core"}}
{"reqId":"JW7wvESeEbySgbG9RsOt","level":2,"time":"2024-05-03T08:34:40+00:00","remoteAddr":"83.233.138.120","user":"--","app":"core","method":"GET","url":"/index.php/204","message":"Session token credentials are invalid","userAgent":"Mozilla/5.0 (Windows) mirall/3.13.0stable-Win64 (build 20240423) (Nextcloud, windows-10.0.19045 ClientArchitecture: x86_64 OsArchitecture: x86_64)","version":"27.1.8.1","data":{"app":"core","user":"marijne"}}
{"reqId":"JW7wvESeEbySgbG9RsOt","level":2,"time":"2024-05-03T08:34:42+00:00","remoteAddr":"83.233.138.120","user":"--","app":"core","method":"GET","url":"/index.php/204","message":"Login failed: 'marijne' (Remote IP: '83.233.138.120')","userAgent":"Mozilla/5.0 (Windows) mirall/3.13.0stable-Win64 (build 20240423) (Nextcloud, windows-10.0.19045 ClientArchitecture: x86_64 OsArchitecture: x86_64)","version":"27.1.8.1","data":{"app":"core"}}
{"reqId":"QmyfABiu9OAWmFUwdGSg","level":2,"time":"2024-05-03T08:35:04+00:00","remoteAddr":"83.233.138.120","user":"marijne","app":"core","method":"GET","url":"/index.php/login/v2/flow/Jujb6DNzMNbIkY25Nd8asVUAGiqhLAHvOY1hgQwlltq6tqTzT2LeC7wEF62xieKMQsRqhnQ8anTCvp9NZJTYhy3IPyyIFGDTCSf4t7bfjjsgukteSza6RadPIfnyjJpJ?user=Work","message":"Login failed: 'marijne' (Remote IP: '83.233.138.120')","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36","version":"27.1.8.1","data":{"app":"core"}}
{"reqId":"QmyfABiu9OAWmFUwdGSg","level":2,"time":"2024-05-03T08:35:04+00:00","remoteAddr":"83.233.138.120","user":"marijne","app":"core","method":"GET","url":"/index.php/login/v2/flow/Jujb6DNzMNbIkY25Nd8asVUAGiqhLAHvOY1hgQwlltq6tqTzT2LeC7wEF62xieKMQsRqhnQ8anTCvp9NZJTYhy3IPyyIFGDTCSf4t7bfjjsgukteSza6RadPIfnyjJpJ?user=Work","message":"Session token credentials are invalid","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36","version":"27.1.8.1","data":{"app":"core","user":"null"}}

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

PASTE HERE

The output of your Apache/nginx/system log in /var/log/____:

PASTE HERE

PASTE HERE


Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.

[[PASTE HERE](https://pastebin.com/78CnhKeZ)]

SOLVED! She tried with the older 3.12 version and now it syncs