Sync client not in system tray

John_Kinell · August 8, 2024, 9:26am

I’m on Linux Mint 22 (cinnamon desktop) and the desktop sync client (3.13.2) does not show up in the system tray. When I run the appimage it seems to already be running and my files are updated, but the window just disappears if I click outside of it.
Any help?

mritzmann · August 9, 2024, 6:27am

Seems to be a known problem:

github.com/nextcloud/desktop

[Bug]: Update to 3.11.0 broke systray icon on Linux Mint 21.2

opened 01:43PM - 22 Dec 23 UTC

pcismejr

0. Needs triage

### ⚠️ Before submitting, please verify the following: ⚠️ - [X] This is a **bug…**, not a question or a configuration issue. - [X] This issue is **not** already reported on Github (I've searched it). - [X] Nextcloud Server and Desktop Client are **up to date**. See [Server Maintenance and Release Schedule](https://github.com/nextcloud/server/wiki/Maintenance-and-Release-Schedule) and [Desktop Releases](https://nextcloud.com/install/#install-clients) for supported versions. - [X] I agree to follow Nextcloud's [Code of Conduct](https://nextcloud.com/contribute/code-of-conduct/) ### Bug description Update to desktop client caused systray icon to show only an alert icon that doesn't change status. If I click on the icon, the dialog box looks fine and the client seems to be working Ok. The only problem seems to be the systray icon is broken. I have this condition on 2 machines running LM. ### Steps to reproduce Condition persist with reboots on both computers, laptop and desktop. ### Expected behavior Expect tray icon to show correct sync status. ### Which files are affected by this bug Files appear to be synced correctly. Only systray icon is broken. ### Operating system Linux ### Which version of the operating system you are running. Linux Mint 21.2 Cinnamon ### Package Distro package manager ### Nextcloud Server version 27.1.4 ### Nextcloud Desktop Client version 3.11.0 ### Is this bug present after an update or on a fresh install? Updated from a minor version (ex. 3.4.2 to 3.4.4) ### Are you using the Nextcloud Server Encryption module? Encryption is Disabled ### Are you using an external user-backend? - [X] Default internal user-backend - [ ] LDAP/ Active Directory - [ ] SSO - SAML - [ ] Other ### Nextcloud Server logs _No response_ ### Additional info _No response_

John_Kinell · August 9, 2024, 8:24am

Thank you for finding that info!
To be clear, though, that bug seems to be “systray icon […] show[s] only an alert icon”, but I don’t have any sync client-icon at all in the systray… Also, the suggested fix seems to be to use the appimage instead of the flatpak version, and I already use the appimage.