The update got stuck on “Deleting old files”.
Apparently, this is a recurring issue, as others expereinced this, too.
Admittedly, I know very little of my nextcloud:
Nextcloud version : 15.0.5.3
Operating system and version : Hosted by Strato
Apache or nginx version : Dito…
(If anyone can point out where I can find those values, I can provide the info here)
PHP version : 7.2
Things I’ve tried:
Set all permissions to 755 (even to 777)
Change
‘maintenance’ => true,
to
‘maintenance’ => false,
in config.php
No success, Still the same error:
- Parsing response failed. Step 9 is currently in process. Please reload this page later.
I did reload the page - to no avail.
I even removed the “updater” folder manually, which led to a 404 error in the error message:
- Parsing response failed. 404 Not Found
Not Found
The requested URL was not found on this server.
Soo … the question remains: what is left to do here?
Many thanks in advance and kind regards,
Kai
(note: I can access via FTP only, so unfortunately I cannot provide any linux commands or their results)
Here is my config.php, just in case:
<?php
$CONFIG = array (
'instanceid' => 'occ72akcbxt4',
'passwordsalt' => 'XXX',
'secret' => 'XXX',
'trusted_domains' =>
array (
0 => 'cloud.catzeyes.de',
),
'datadirectory' => '/mnt/web021/e3/85/51320785/htdocs/path/to/my/nextcloud/data',
'dbtype' => 'mysql',
'version' => '15.0.5.3',
'overwrite.cli.url' => 'XXX',
'dbname' => 'XXX',
'dbhost' => 'rdbms.strato.de',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'XXX',
'dbpassword' => 'XXX',
'installed' => true,
'maintenance' => false,
'updater.secret' => 'XXX',
);