Stuck in maintenance mode when upgrading

ncp
#1

I installed nextcloud in May 2016 using whatever. When version was current then. I didn’t use it until January 2017 when I started doing one file sync operation a month. It worked fine for four months. When I tried at the end of May it gave an error. I looked at the screen and saw that it had gone into maintenance mode pending an upgrade to 10.0.5. I don’t actually care what version I use if the file sync works but there didn’t seem to be any other option than to upgrade. OK, so I pushed the upgrade option and got a please wait message. After a few minutes I got a message that an error had occurred. There was a pulldown arrow for details. I pulled it down and saw a one-liner saying that an error had occurred. No other information.

So what are my options here?

Dave

#2

Did you use the web updater? It’s unclear to me how your update initiated. If you did the update via the web updater, I would disable maintenance mode

sudo -u www-data php occ maintenance:mode --off

be sure to run that from your nextcloud instance’s root directory, and then retry the updater if you did your update via the web interface.

#3

How do i know where the nextcloud instances root directory is? Sorry im totaly new in this stuff.
I have a nextcloudpi instalation and I tried to update nextcloud with the web interface and now im stuck in maintenance mode. So only terminal. no GUI
I tried your command in many differend directorys but it always gives me “Could not open input file: occ”.
I found a directory called nextcloud in /var/www/nextcloud but it says “-bash: cd: nextcloud: Permission denied” when i try navigaitng there.

#4

Hi voldemort,

You are correct to be in the /var/www/nextcloud directory on Nextcloudpi. For your instance you may be better served typing the full path to the location of “occ”, so it will look like this:

sudo -u www-data php /var/www/nextcloud/occ maintenance:mode --off

#5

@stratacast is right

does Nextcloud come up ok after that? I tested the upgrade to 12.0.3 and it worked, but I was on a clean image with no apps or anything.

#6

After auto upgrade on NextcloudPlus my instance was stuck in maintenance mode too.

Should I bet temporarily disabling auto updates?

Checked version after running sudo -u www-data php /var/www/nextcloud/occ maintenance:mode --off

I’m running on:

[ nc-update-nextcloud ]
Current Nextcloud version 13.0.2.1
Available Nextcloud version 13.0.2
Nothing to update

Thanks for guidance in advance

#7

Hi @johnstuff what do you mean exactly by autoupgrade? do you have any logs (like /var/log/ncp.log)?

I haven’t had a single bad report on any of the autoupdate/upgrade mechanisms so far