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Nextcloud version 2.5.0.17 (client):
Operating system and version Windows 7 SP 1:
Apache or nginx version N/A:
PHP version N/A:
The issue you are facing:
Every time spryCloud client tries to start up, I get the message “spryCloud has stopped working”. This has been occurring since about 9 Sep 2018 on the current version of the client shown as well as an earlier one. I searched the entire hard drive for files/directories with names that contain the case-insensitive regex ‘.sprycloud.’ or ‘.nextcloud.’. Other than the files listed below, I only found log files, but none dated later than 9 Sep 2018.
Is this the first time you’ve seen this error? N:
Steps to replicate it:
- Run spryCloud
The output of your Nextcloud log in Admin > Logging:
N/A
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
N/A
The output of your Apache/nginx/system log in /var/log/____:
N/A
Other:
Details provided with error message from Windows:
_Files that help describe the problem:_ [I have these files]
C:\Users\hyat.hu\AppData\Local\Temp\WER97EC.tmp.WERInternalMetadata.xml
C:\Users\hyat.hu\AppData\Local\Temp\WERCCE1.tmp.appcompat.txt
C:\Users\hyat.hu\AppData\Local\Temp\WERF5B6.tmp.mdmp
_Additional possibly related files, all dated today:_
C:\Users\hyat.hu\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_sprycloud.exe_26d0269aee5870473419a294c07ce0e731f1feee_cab_0a9668e1\Report.wer [23 KB]
C:\Users\hyat.hu\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_sprycloud.exe_84c5daf35aa709f7c7243b2c2e7493243da40d0_13b4eaac\Report.wer [23 KB]
C:\Users\hyat.hu\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_sprycloud.exe_84c5daf35aa709f7c7243b2c2e7493243da40d0_1162cd4d\Report.wer [23 KB]