[/details]
Nextcloud version 16.0.1:
Operating system and version Armbian Linux 4.4.182-rockchip64:
Yesterday after an electric shutdown, I encoutered problems running my Nextcloud serveur. When trying to load the web interface, I had a message:
Internal Server Error
The server encountered an internal error and was unable to complete your request.
Please contact the server administrator if this error reappears multiple times, please include the technical details below in your report.
More details can be found in the server log.
On NextcloudPi console System Info told me Redis service was down. After reading threads, I changed /var/log/redis owner from root:root to redis:redis
After that, running again redis server worked, but Nextcloud check was still in error on NextcloudPi System Info, and the Nextcloud’s web access was still down…
Here I give my logs from ncp-report:
NextCloudPi diagnostics
NextCloudPi version v1.15.3
distribution Debian GNU/Linux 10 \n \l
automount yes
USB devices sda sdb
datadir /media/myCloudDrive/data
data in SD no
data filesystem btrfs
data disk usage 4,8G/466G
rootfs usage 5,8G/29G
swapfile /var/swap
dbdir /var/lib/mysql
Nextcloud check error
HTTPD service up
PHP service up
MariaDB service up
Redis service up
Postfix service up
internet check ok
port check 80 open
port check 443 open
IP ***REMOVED SENSITIVE VALUE***
gateway ***REMOVED SENSITIVE VALUE***
interface eth0
certificates ***REMOVED SENSITIVE VALUE***
NAT loopback no
uptime 12:55
Nextcloud configuration
An unhandled exception has been thrown:
RedisException: Redis server went away in /var/www/nextcloud/lib/private/Memcache/Redis.php:54
Stack trace:
#0 /var/www/nextcloud/lib/private/Memcache/Redis.php(54): Redis->get('ac931e8221d05c0...')
#1 /var/www/nextcloud/lib/private/App/InfoParser.php(57): OC\Memcache\Redis->get('/var/www/nextcl...')
#2 /var/www/nextcloud/lib/private/App/AppManager.php(381): OC\App\InfoParser->parse('/var/www/nextcl...')
#3 /var/www/nextcloud/lib/private/legacy/app.php(551): OC\App\AppManager->getAppInfo('files', false, NULL)
#4 /var/www/nextcloud/lib/private/AppFramework/App.php(66): OC_App::getAppInfo('files')
#5 /var/www/nextcloud/lib/private/legacy/app.php(236): OC\AppFramework\App::buildAppNamespace('files')
#6 /var/www/nextcloud/lib/private/legacy/app.php(119): OC_App::registerAutoloading('files', '/var/www/nextcl...')
#7 /var/www/nextcloud/lib/base.php(640): OC_App::loadApps(Array)
#8 /var/www/nextcloud/lib/base.php(1056): OC::init()
#9 /var/www/nextcloud/console.php(46): require_once('/var/www/nextcl...')
#10 /var/www/nextcloud/occ(11): require_once('/var/www/nextcl...')
#11 {main}
HTTPd logs
[Fri Aug 09 12:44:20.604504 2019] [authz_host:error] [pid 1459:tid 548018979216] [client 192.168.1.2:50580] AH01753: access check of 'localhost' to /js/ncp.js failed, reason: unable to get the remote host name
[Fri Aug 09 12:44:21.407020 2019] [authz_host:error] [pid 1459:tid 548018979216] [client 192.168.1.2:50580] AH01753: access check of 'localhost' to /ncp-output.php failed, reason: unable to get the remote host name
[Fri Aug 09 12:44:21.674679 2019] [authz_host:error] [pid 1459:tid 548035781008] [client 192.168.1.2:50580] AH01753: access check of 'localhost' to /ncp-launcher.php failed, reason: unable to get the remote host name
[Fri Aug 09 12:44:26.659625 2019] [authz_host:error] [pid 1459:tid 548035781008] [client 192.168.1.2:50580] AH01753: access check of 'localhost' to /ncp-launcher.php failed, reason: unable to get the remote host name
[Fri Aug 09 12:48:11.523470 2019] [authz_host:error] [pid 1459:tid 548018979216] [client 192.168.1.2:50580] AH01753: access check of 'localhost' to / failed, reason: unable to get the remote host name
[Fri Aug 09 12:48:11.593800 2019] [authz_host:error] [pid 1459:tid 548018979216] [client 192.168.1.2:50580] AH01753: access check of 'localhost' to / failed, reason: unable to get the remote host name
[Fri Aug 09 12:48:11.594618 2019] [authz_host:error] [pid 1459:tid 548018979216] [client 192.168.1.2:50580] AH01753: access check of 'localhost' to /index.php failed, reason: unable to get the remote host name
[Fri Aug 09 12:48:11.671414 2019] [authz_host:error] [pid 1459:tid 548018979216] [client 192.168.1.2:50580] AH01753: access check of 'localhost' to /index.php failed, reason: unable to get the remote host name
[Fri Aug 09 12:49:16.074024 2019] [proxy_fcgi:error] [pid 1459:tid 548018979216] [client 192.168.1.2:50580] AH01071: Got error 'PHP message: PHP Notice: Undefined index: app in /var/www/ncp-web/index.php on line 238PHP message: PHP Notice: Undefined index: app in /var/www/ncp-web/index.php on line 244'
[Fri Aug 09 12:49:16.669081 2019] [authz_host:error] [pid 1459:tid 548035781008] [client 192.168.1.2:50580] AH01753: access check of 'localhost' to /img/loading-small.gif failed, reason: unable to get the remote host name
[Fri Aug 09 12:49:16.669653 2019] [authz_host:error] [pid 1459:tid 548018979216] [client 192.168.1.2:50580] AH01753: access check of 'localhost' to /css/ncp.css failed, reason: unable to get the remote host name
[Fri Aug 09 12:49:16.671413 2019] [authz_host:error] [pid 1459:tid 548035781008] [client 192.168.1.2:50580] AH01753: access check of 'localhost' to /img/toggle.svg failed, reason: unable to get the remote host name
[Fri Aug 09 12:49:17.020148 2019] [authz_host:error] [pid 1459:tid 548018979216] [client 192.168.1.2:50580] AH01753: access check of 'localhost' to /ncp-output.php failed, reason: unable to get the remote host name
[Fri Aug 09 12:49:17.044730 2019] [authz_host:error] [pid 1459:tid 548035781008] [client 192.168.1.2:50580] AH01753: access check of 'localhost' to /ncp-launcher.php failed, reason: unable to get the remote host name
[Fri Aug 09 12:49:24.799770 2019] [authz_host:error] [pid 1459:tid 548035781008] [client 192.168.1.2:50580] AH01753: access check of 'localhost' to /ncp-launcher.php failed, reason: unable to get the remote host name
[Fri Aug 09 12:51:15.290636 2019] [authz_host:error] [pid 1459:tid 548027380112] [client 192.168.1.46:50615] AH01753: access check of 'localhost' to /ncp-output.php failed, reason: unable to get the remote host name
[Fri Aug 09 12:52:06.192680 2019] [authz_host:error] [pid 1459:tid 548044181904] [client 192.168.1.2:50580] AH01753: access check of 'localhost' to / failed, reason: unable to get the remote host name
[Fri Aug 09 12:52:06.287651 2019] [authz_host:error] [pid 1459:tid 548044181904] [client 192.168.1.2:50580] AH01753: access check of 'localhost' to / failed, reason: unable to get the remote host name
[Fri Aug 09 12:52:06.288199 2019] [authz_host:error] [pid 1459:tid 548044181904] [client 192.168.1.2:50580] AH01753: access check of 'localhost' to /index.php failed, reason: unable to get the remote host name
[Fri Aug 09 12:52:06.349347 2019] [authz_host:error] [pid 1459:tid 548044181904] [client 192.168.1.2:50580] AH01753: access check of 'localhost' to /index.php failed, reason: unable to get the remote host name
Database logs
Nextcloud logs
{"reqId":"XU1EtLrHeMxCoJrl9T5bJwAAAFQ","level":3,"time":"2019-08-09T10:02:28+00:00","remoteAddr":"192.168.1.1","user":"--","app":"PHP","method":"PROPFIND","url":"\/remote.php\/webdav\/","message":"Error: Class 'OCA\\DAV\\Connector\\Sabre\\ExceptionLoggerPlugin' not found at \/var\/www\/nextcloud\/remote.php#57","userAgent":"Mozilla\/5.0 (Macintosh) mirall\/2.5.1final (build 20181204) (Nextcloud)","version":"16.0.1.1"}
{"reqId":"XU1EwrrHeMxCoJrl9T5bKAAAAFY","level":3,"time":"2019-08-09T10:02:42+00:00","remoteAddr":"109.217.84.124","user":"--","app":"remote","method":"GET","url":"\/status.php","message":{"Exception":"RedisException","Message":"Redis server went away","Code":0,"Trace":[{"file":"\/var\/www\/nextcloud\/lib\/private\/Memcache\/Redis.php","line":54,"function":"get","class":"Redis","type":"->","args":["ac931e8221d05c03c06af9cb8b5cf225\/core.appinfo\/var\/www\/nextcloud\/apps\/files\/appinfo\/info.xml1557931172"]},{"file":"\/var\/www\/nextcloud\/lib\/private\/App\/InfoParser.php","line":57,"function":"get","class":"OC\\Memcache\\Redis","type":"->","args":["\/var\/www\/nextcloud\/apps\/files\/appinfo\/info.xml1557931172"]},{"file":"\/var\/www\/nextcloud\/lib\/private\/App\/AppManager.php","line":381,"function":"parse","class":"OC\\App\\InfoParser","type":"->","args":["\/var\/www\/nextcloud\/apps\/files\/appinfo\/info.xml"]},{"file":"\/var\/www\/nextcloud\/lib\/private\/legacy\/app.php","line":551,"function":"getAppInfo","class":"OC\\App\\AppManager","type":"->","args":["files",false,null]},{"file":"\/var\/www\/nextcloud\/lib\/private\/AppFramework\/App.php","line":66,"function":"getAppInfo","class":"OC_App","type":"::","args":["files"]},{"file":"\/var\/www\/nextcloud\/lib\/private\/legacy\/app.php","line":236,"function":"buildAppNamespace","class":"OC\\AppFramework\\App","type":"::","args":["files"]},{"file":"\/var\/www\/nextcloud\/lib\/private\/legacy\/app.php","line":119,"function":"registerAutoloading","class":"OC_App","type":"::","args":["files","\/var\/www\/nextcloud\/apps\/files"]},{"file":"\/var\/www\/nextcloud\/lib\/base.php","line":640,"function":"loadApps","class":"OC_App","type":"::","args":[["session"]]},{"file":"\/var\/www\/nextcloud\/lib\/base.php","line":1056,"function":"init","class":"OC","type":"::","args":[]},{"file":"\/var\/www\/nextcloud\/status.php","line":36,"args":["\/var\/www\/nextcloud\/lib\/base.php"],"function":"require_once"}],"File":"\/var\/www\/nextcloud\/lib\/private\/Memcache\/Redis.php","Line":54,"CustomMessage":"--"},"userAgent":"Mozilla\/5.0 (Macintosh) mirall\/2.5.2git (build 20190319) (Nextcloud)","version":"16.0.1.1"}
{"reqId":"XU1ExLrHeMxCoJrl9T5bKQAAAFc","level":3,"time":"2019-08-09T10:02:44+00:00","remoteAddr":"109.217.84.124","user":"--","app":"PHP","method":"GET","url":"\/ocs\/v2.php\/core\/navigation\/apps?absolute=true&format=json","message":"RedisException: Redis server went away at \/var\/www\/nextcloud\/lib\/private\/Memcache\/Redis.php#54","userAgent":"Mozilla\/5.0 (Macintosh) mirall\/2.5.2git (build 20190319) (Nextcloud)","version":"16.0.1.1"}
{"reqId":"XU1E0rrHeMxCoJrl9T5bKgAAAEI","level":3,"time":"2019-08-09T10:02:58+00:00","remoteAddr":"192.168.1.1","user":"--","app":"PHP","method":"PROPFIND","url":"\/remote.php\/webdav\/","message":"Error: Class 'OCA\\DAV\\Connector\\Sabre\\ExceptionLoggerPlugin' not found at \/var\/www\/nextcloud\/remote.php#57","userAgent":"Mozilla\/5.0 (Macintosh) mirall\/2.5.1final (build 20181204) (Nextcloud)","version":"16.0.1.1"}
{"reqId":"XU1E4rrHeMxCoJrl9T5bKwAAAEU","level":3,"time":"2019-08-09T10:03:14+00:00","remoteAddr":"109.217.84.124","user":"--","app":"remote","method":"GET","url":"\/status.php","message":{"Exception":"RedisException","Message":"Redis server went away","Code":0,"Trace":[{"file":"\/var\/www\/nextcloud\/lib\/private\/Memcache\/Redis.php","line":54,"function":"get","class":"Redis","type":"->","args":["ac931e8221d05c03c06af9cb8b5cf225\/core.appinfo\/var\/www\/nextcloud\/apps\/files\/appinfo\/info.xml1557931172"]},{"file":"\/var\/www\/nextcloud\/lib\/private\/App\/InfoParser.php","line":57,"function":"get","class":"OC\\Memcache\\Redis","type":"->","args":["\/var\/www\/nextcloud\/apps\/files\/appinfo\/info.xml1557931172"]},{"file":"\/var\/www\/nextcloud\/lib\/private\/App\/AppManager.php","line":381,"function":"parse","class":"OC\\App\\InfoParser","type":"->","args":["\/var\/www\/nextcloud\/apps\/files\/appinfo\/info.xml"]},{"file":"\/var\/www\/nextcloud\/lib\/private\/legacy\/app.php","line":551,"function":"getAppInfo","class":"OC\\App\\AppManager","type":"->","args":["files",false,null]},{"file":"\/var\/www\/nextcloud\/lib\/private\/AppFramework\/App.php","line":66,"function":"getAppInfo","class":"OC_App","type":"::","args":["files"]},{"file":"\/var\/www\/nextcloud\/lib\/private\/legacy\/app.php","line":236,"function":"buildAppNamespace","class":"OC\\AppFramework\\App","type":"::","args":["files"]},{"file":"\/var\/www\/nextcloud\/lib\/private\/legacy\/app.php","line":119,"function":"registerAutoloading","class":"OC_App","type":"::","args":["files","\/var\/www\/nextcloud\/apps\/files"]},{"file":"\/var\/www\/nextcloud\/lib\/base.php","line":640,"function":"loadApps","class":"OC_App","type":"::","args":[["session"]]},{"file":"\/var\/www\/nextcloud\/lib\/base.php","line":1056,"function":"init","class":"OC","type":"::","args":[]},{"file":"\/var\/www\/nextcloud\/status.php","line":36,"args":["\/var\/www\/nextcloud\/lib\/base.php"],"function":"require_once"}],"File":"\/var\/www\/nextcloud\/lib\/private\/Memcache\/Redis.php","Line":54,"CustomMessage":"--"},"userAgent":"Mozilla\/5.0 (Macintosh) mirall\/2.5.2git (build 20190319) (Nextcloud)","version":"16.0.1.1"}
{"reqId":"XU1E5LrHeMxCoJrl9T5bLAAAAEc","level":3,"time":"2019-08-09T10:03:16+00:00","remoteAddr":"109.217.84.124","user":"--","app":"PHP","method":"GET","url":"\/ocs\/v2.php\/core\/navigation\/apps?absolute=true&format=json","message":"RedisException: Redis server went away at \/var\/www\/nextcloud\/lib\/private\/Memcache\/Redis.php#54","userAgent":"Mozilla\/5.0 (Macintosh) mirall\/2.5.2git (build 20190319) (Nextcloud)","version":"16.0.1.1"}
{"reqId":"XU1E8LrHeMxCoJrl9T5bLQAAAEg","level":3,"time":"2019-08-09T10:03:28+00:00","remoteAddr":"192.168.1.1","user":"--","app":"PHP","method":"PROPFIND","url":"\/remote.php\/webdav\/","message":"Error: Class 'OCA\\DAV\\Connector\\Sabre\\ExceptionLoggerPlugin' not found at \/var\/www\/nextcloud\/remote.php#57","userAgent":"Mozilla\/5.0 (Macintosh) mirall\/2.5.1final (build 20181204) (Nextcloud)","version":"16.0.1.1"}
{"reqId":"XU1FArrHeMxCoJrl9T5bLgAAAE0","level":3,"time":"2019-08-09T10:03:46+00:00","remoteAddr":"109.217.84.124","user":"--","app":"remote","method":"GET","url":"\/status.php","message":{"Exception":"RedisException","Message":"Redis server went away","Code":0,"Trace":[{"file":"\/var\/www\/nextcloud\/lib\/private\/Memcache\/Redis.php","line":54,"function":"get","class":"Redis","type":"->","args":["ac931e8221d05c03c06af9cb8b5cf225\/core.appinfo\/var\/www\/nextcloud\/apps\/files\/appinfo\/info.xml1557931172"]},{"file":"\/var\/www\/nextcloud\/lib\/private\/App\/InfoParser.php","line":57,"function":"get","class":"OC\\Memcache\\Redis","type":"->","args":["\/var\/www\/nextcloud\/apps\/files\/appinfo\/info.xml1557931172"]},{"file":"\/var\/www\/nextcloud\/lib\/private\/App\/AppManager.php","line":381,"function":"parse","class":"OC\\App\\InfoParser","type":"->","args":["\/var\/www\/nextcloud\/apps\/files\/appinfo\/info.xml"]},{"file":"\/var\/www\/nextcloud\/lib\/private\/legacy\/app.php","line":551,"function":"getAppInfo","class":"OC\\App\\AppManager","type":"->","args":["files",false,null]},{"file":"\/var\/www\/nextcloud\/lib\/private\/AppFramework\/App.php","line":66,"function":"getAppInfo","class":"OC_App","type":"::","args":["files"]},{"file":"\/var\/www\/nextcloud\/lib\/private\/legacy\/app.php","line":236,"function":"buildAppNamespace","class":"OC\\AppFramework\\App","type":"::","args":["files"]},{"file":"\/var\/www\/nextcloud\/lib\/private\/legacy\/app.php","line":119,"function":"registerAutoloading","class":"OC_App","type":"::","args":["files","\/var\/www\/nextcloud\/apps\/files"]},{"file":"\/var\/www\/nextcloud\/lib\/base.php","line":640,"function":"loadApps","class":"OC_App","type":"::","args":[["session"]]},{"file":"\/var\/www\/nextcloud\/lib\/base.php","line":1056,"function":"init","class":"OC","type":"::","args":[]},{"file":"\/var\/www\/nextcloud\/status.php","line":36,"args":["\/var\/www\/nextcloud\/lib\/base.php"],"function":"require_once"}],"File":"\/var\/www\/nextcloud\/lib\/private\/Memcache\/Redis.php","Line":54,"CustomMessage":"--"},"userAgent":"Mozilla\/5.0 (Macintosh) mirall\/2.5.2git (build 20190319) (Nextcloud)","version":"16.0.1.1"}
{"reqId":"XU1FBDQS9cMiAAjF8NA6@QAAAA0","level":3,"time":"2019-08-09T10:03:48+00:00","remoteAddr":"109.217.84.124","user":"--","app":"PHP","method":"GET","url":"\/ocs\/v2.php\/core\/navigation\/apps?absolute=true&format=json","message":"RedisException: Redis server went away at \/var\/www\/nextcloud\/lib\/private\/Memcache\/Redis.php#54","userAgent":"Mozilla\/5.0 (Macintosh) mirall\/2.5.2git (build 20190319) (Nextcloud)","version":"16.0.1.1"}
{"reqId":"XU1FDrrHeMxCoJrl9T5bLwAAAE8","level":3,"time":"2019-08-09T10:03:58+00:00","remoteAddr":"192.168.1.1","user":"--","app":"PHP","method":"PROPFIND","url":"\/remote.php\/webdav\/","message":"Error: Class 'OCA\\DAV\\Connector\\Sabre\\ExceptionLoggerPlugin' not found at \/var\/www\/nextcloud\/remote.php#57","userAgent":"Mozilla\/5.0 (Macintosh) mirall\/2.5.1final (build 20181204) (Nextcloud)","version":"16.0.1.1"}
{"reqId":"XU1FErrHeMxCoJrl9T5bMAAAAFA","level":3,"time":"2019-08-09T10:04:02+00:00","remoteAddr":"192.168.1.1","user":"--","app":"PHP","method":"GET","url":"\/ocs\/v2.php\/apps\/notifications\/api\/v2\/notifications?format=json","message":"RedisException: Redis server went away at \/var\/www\/nextcloud\/lib\/private\/Memcache\/Redis.php#54","userAgent":"Mozilla\/5.0 (Macintosh) mirall\/2.5.1final (build 20181204) (Nextcloud)","version":"16.0.1.1"}
{"reqId":"XU1FIjQS9cMiAAjF8NA6@gAAABA","level":3,"time":"2019-08-09T10:04:18+00:00","remoteAddr":"109.217.84.124","user":"--","app":"remote","method":"GET","url":"\/status.php","message":{"Exception":"RedisException","Message":"Redis server went away","Code":0,"Trace":[{"file":"\/var\/www\/nextcloud\/lib\/private\/Memcache\/Redis.php","line":54,"function":"get","class":"Redis","type":"->","args":["ac931e8221d05c03c06af9cb8b5cf225\/core.appinfo\/var\/www\/nextcloud\/apps\/files\/appinfo\/info.xml1557931172"]},{"file":"\/var\/www\/nextcloud\/lib\/private\/App\/InfoParser.php","line":57,"function":"get","class":"OC\\Memcache\\Redis","type":"->","args":["\/var\/www\/nextcloud\/apps\/files\/appinfo\/info.xml1557931172"]},{"file":"\/var\/www\/nextcloud\/lib\/private\/App\/AppManager.php","line":381,"function":"parse","class":"OC\\App\\InfoParser","type":"->","args":["\/var\/www\/nextcloud\/apps\/files\/appinfo\/info.xml"]},{"file":"\/var\/www\/nextcloud\/lib\/private\/legacy\/app.php","line":551,"function":"getAppInfo","class":"OC\\App\\AppManager","type":"->","args":["files",false,null]},{"file":"\/var\/www\/nextcloud\/lib\/private\/AppFramework\/App.php","line":66,"function":"getAppInfo","class":"OC_App","type":"::","args":["files"]},{"file":"\/var\/www\/nextcloud\/lib\/private\/legacy\/app.php","line":236,"function":"buildAppNamespace","class":"OC\\AppFramework\\App","type":"::","args":["files"]},{"file":"\/var\/www\/nextcloud\/lib\/private\/legacy\/app.php","line":119,"function":"registerAutoloading","class":"OC_App","type":"::","args":["files","\/var\/www\/nextcloud\/apps\/files"]},{"file":"\/var\/www\/nextcloud\/lib\/base.php","line":640,"function":"loadApps","class":"OC_App","type":"::","args":[["session"]]},{"file":"\/var\/www\/nextcloud\/lib\/base.php","line":1056,"function":"init","class":"OC","type":"::","args":[]},{"file":"\/var\/www\/nextcloud\/status.php","line":36,"args":["\/var\/www\/nextcloud\/lib\/base.php"],"function":"require_once"}],"File":"\/var\/www\/nextcloud\/lib\/private\/Memcache\/Redis.php","Line":54,"CustomMessage":"--"},"userAgent":"Mozilla\/5.0 (Macintosh) mirall\/2.5.2git (build 20190319) (Nextcloud)","version":"16.0.1.1"}
{"reqId":"XU1FJDQS9cMiAAjF8NA6@wAAABI","level":3,"time":"2019-08-09T10:04:20+00:00","remoteAddr":"109.217.84.124","user":"--","app":"PHP","method":"GET","url":"\/ocs\/v2.php\/core\/navigation\/apps?absolute=true&format=json","message":"RedisException: Redis server went away at \/var\/www\/nextcloud\/lib\/private\/Memcache\/Redis.php#54","userAgent":"Mozilla\/5.0 (Macintosh) mirall\/2.5.2git (build 20190319) (Nextcloud)","version":"16.0.1.1"}
{"reqId":"XU1FLLrHeMxCoJrl9T5bMQAAAFQ","level":3,"time":"2019-08-09T10:04:28+00:00","remoteAddr":"192.168.1.1","user":"--","app":"PHP","method":"PROPFIND","url":"\/remote.php\/webdav\/","message":"Error: Class 'OCA\\DAV\\Connector\\Sabre\\ExceptionLoggerPlugin' not found at \/var\/www\/nextcloud\/remote.php#57","userAgent":"Mozilla\/5.0 (Macintosh) mirall\/2.5.1final (build 20181204) (Nextcloud)","version":"16.0.1.1"}
{"reqId":"XU1FQjQS9cMiAAjF8NA6-AAAABY","level":3,"time":"2019-08-09T10:04:50+00:00","remoteAddr":"109.217.84.124","user":"--","app":"remote","method":"GET","url":"\/status.php","message":{"Exception":"RedisException","Message":"Redis server went away","Code":0,"Trace":[{"file":"\/var\/www\/nextcloud\/lib\/private\/Memcache\/Redis.php","line":54,"function":"get","class":"Redis","type":"->","args":["ac931e8221d05c03c06af9cb8b5cf225\/core.appinfo\/var\/www\/nextcloud\/apps\/files\/appinfo\/info.xml1557931172"]},{"file":"\/var\/www\/nextcloud\/lib\/private\/App\/InfoParser.php","line":57,"function":"get","class":"OC\\Memcache\\Redis","type":"->","args":["\/var\/www\/nextcloud\/apps\/files\/appinfo\/info.xml1557931172"]},{"file":"\/var\/www\/nextcloud\/lib\/private\/App\/AppManager.php","line":381,"function":"parse","class":"OC\\App\\InfoParser","type":"->","args":["\/var\/www\/nextcloud\/apps\/files\/appinfo\/info.xml"]},{"file":"\/var\/www\/nextcloud\/lib\/private\/legacy\/app.php","line":551,"function":"getAppInfo","class":"OC\\App\\AppManager","type":"->","args":["files",false,null]},{"file":"\/var\/www\/nextcloud\/lib\/private\/AppFramework\/App.php","line":66,"function":"getAppInfo","class":"OC_App","type":"::","args":["files"]},{"file":"\/var\/www\/nextcloud\/lib\/private\/legacy\/app.php","line":236,"function":"buildAppNamespace","class":"OC\\AppFramework\\App","type":"::","args":["files"]},{"file":"\/var\/www\/nextcloud\/lib\/private\/legacy\/app.php","line":119,"function":"registerAutoloading","class":"OC_App","type":"::","args":["files","\/var\/www\/nextcloud\/apps\/files"]},{"file":"\/var\/www\/nextcloud\/lib\/base.php","line":640,"function":"loadApps","class":"OC_App","type":"::","args":[["session"]]},{"file":"\/var\/www\/nextcloud\/lib\/base.php","line":1056,"function":"init","class":"OC","type":"::","args":[]},{"file":"\/var\/www\/nextcloud\/status.php","line":36,"args":["\/var\/www\/nextcloud\/lib\/base.php"],"function":"require_once"}],"File":"\/var\/www\/nextcloud\/lib\/private\/Memcache\/Redis.php","Line":54,"CustomMessage":"--"},"userAgent":"Mozilla\/5.0 (Macintosh) mirall\/2.5.2git (build 20190319) (Nextcloud)","version":"16.0.1.1"}
{"reqId":"XU1FRDQS9cMiAAjF8NA6-QAAABg","level":3,"time":"2019-08-09T10:04:52+00:00","remoteAddr":"109.217.84.124","user":"--","app":"PHP","method":"GET","url":"\/ocs\/v2.php\/core\/navigation\/apps?absolute=true&format=json","message":"RedisException: Redis server went away at \/var\/www\/nextcloud\/lib\/private\/Memcache\/Redis.php#54","userAgent":"Mozilla\/5.0 (Macintosh) mirall\/2.5.2git (build 20190319) (Nextcloud)","version":"16.0.1.1"}
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I don’t have huge skills, so tell me if any other informations or logs are needed (and where to find it 
!
Thx a lot
PS : I’ve added new HTTPd logs as the first was empty… there seems to be a problem with hostname ?
