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example
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Nextcloud version (eg, 20.0.5): 28.0.4
Operating system and version (eg, Ubuntu 20.04): Ubuntu 22.04
Apache or nginx version (eg, Apache 2.4.25): AIO Apache/Caddy
PHP version (eg, 7.4): AIO PHP 8.2.17
The issue you are facing:
The ACME client is having problems with certificate validation. Docker logs report a timeout during validation, but tcpdump shows the packets being received and replied to on port 80.
Is this the first time you’ve seen this error? (Y/N):
Yes
Steps to replicate it:
- docker restart nextcloud-aio-apache
- docker logs -tf nextcloud-aio-apache
- Wait a few moments for the ACME client to be invoked automatically because the certificate is already expired
The output of your Nextcloud log in Admin > Logging:
Error core
TypeError OCA\DAV\CardDAV\CardDavBackend::getUID(): Argument #1 ($cardData) must be of type string, resource given, called in /var/www/html/apps/dav/lib/CardDAV/CardDavBackend.php on line 718
Error while running background job (class: OCA\DAV\Migration\BuildSocialSearchIndexBackgroundJob, arguments: Array ( [offset] => 0 [stopAt] => 19 ) )
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
{
"system": {
"one-click-instance": true,
"one-click-instance.user-limit": 100,
"memcache.local": "\\OC\\Memcache\\APCu",
"apps_paths": [
{
"path": "\/var\/www\/html\/apps",
"url": "\/apps",
"writable": false
},
{
"path": "\/var\/www\/html\/custom_apps",
"url": "\/custom_apps",
"writable": true
}
],
"appsallowlist": false,
"check_data_directory_permissions": false,
"memcache.distributed": "\\OC\\Memcache\\Redis",
"memcache.locking": "\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"password": "***REMOVED SENSITIVE VALUE***",
"port": 6379
},
"overwritehost": "***REMOVED SENSITIVE VALUE***",
"overwriteprotocol": "https",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"localhost",
"***REMOVED SENSITIVE VALUE***"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "pgsql",
"version": "28.0.4.1",
"overwrite.cli.url": "https:\/\/***REMOVED SENSITIVE VALUE***\/",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"instanceid": "***REMOVED SENSITIVE VALUE***",
"maintenance": false,
"updatedirectory": "\/nc-updater",
"loglevel": "2",
"app_install_overwrite": [
"nextcloud-aio"
],
"log_type": "file",
"logfile": "\/var\/www\/html\/data\/nextcloud.log",
"log_rotate_size": "10485760",
"log.condition": {
"apps": [
"admin_audit"
]
},
"preview_max_x": "2048",
"preview_max_y": "2048",
"jpeg_quality": "60",
"enabledPreviewProviders": {
"1": "OC\\Preview\\Image",
"2": "OC\\Preview\\MarkDown",
"3": "OC\\Preview\\MP3",
"4": "OC\\Preview\\TXT",
"5": "OC\\Preview\\OpenDocument",
"6": "OC\\Preview\\Movie",
"7": "OC\\Preview\\Krita",
"0": "OC\\Preview\\Imaginary"
},
"enable_previews": true,
"upgrade.disable-web": true,
"mail_smtpmode": "smtp",
"trashbin_retention_obligation": "auto, 30",
"versions_retention_obligation": "auto, 30",
"activity_expire_days": "30",
"simpleSignUpLink.shown": false,
"share_folder": "\/Shared",
"one-click-instance.link": "https:\/\/nextcloud.com\/all-in-one\/",
"upgrade.cli-upgrade-link": "https:\/\/github.com\/nextcloud\/all-in-one\/discussions\/2726",
"allow_local_remote_servers": true,
"davstorage.request_timeout": 3600,
"htaccess.RewriteBase": "\/",
"dbpersistent": false,
"files_external_allow_create_new_local": false,
"trusted_proxies": "***REMOVED SENSITIVE VALUE***",
"preview_imaginary_url": "***REMOVED SENSITIVE VALUE***",
"default_phone_region": "us",
"ldapProviderFactory": "OCA\\User_LDAP\\LDAPProviderFactory",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_sendmailmode": "smtp",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "587",
"maintenance_window_start": 100,
"preview_imaginary_key": "25e745123a63397e590f80a4f7238edfe05240c1bf8da21f"
},
"apps": {
"activity": {
"types": "filesystem",
"enabled": "yes",
"installed_version": "2.20.0"
},
"admin_audit": {
"installed_version": "1.18.0",
"types": "logging",
"enabled": "yes",
"logfile": "\/var\/www\/html\/data\/audit.log"
},
"backgroundjob": {
"lastjob": "35"
},
"bruteForce": {
"whitelist_1": "10.0.0.0\/8",
"whitelist_2": "172.16.0.0\/12",
"whitelist_3": "192.168.0.0\/16"
},
"bruteforcesettings": {
"installed_version": "2.8.0",
"types": "",
"enabled": "yes"
},
"calendar": {
"installed_version": "4.6.7",
"enabled": "yes",
"types": ""
},
"circles": {
"types": "filesystem,dav",
"enabled": "yes",
"installed_version": "28.0.0",
"loopback_tmp_scheme": "https",
"migration_22": "1",
"migration_run": "0",
"loopback_tmp_path": "\/",
"maintenance_run": "0",
"maintenance_update": "{\"3\":1713809701,\"2\":1713813301,\"1\":1713813301}"
},
"cloud_federation_api": {
"types": "filesystem",
"enabled": "yes",
"installed_version": "1.11.0"
},
"comments": {
"types": "logging",
"enabled": "yes",
"installed_version": "1.18.0"
},
"contacts": {
"types": "dav",
"enabled": "yes",
"installed_version": "5.5.3"
},
"contactsinteraction": {
"types": "dav",
"enabled": "yes",
"installed_version": "1.9.0"
},
"core": {
"vendor": "nextcloud",
"public_webdav": "dav\/appinfo\/v1\/publicwebdav.php",
"public_files": "files_sharing\/public.php",
"moveavatarsdone": "yes",
"previewsCleanedUp": "1",
"oc.integritycheck.checker": "[]",
"lastupdatedat": "0",
"installedat": "1705532206.8300",
"files_metadata_installed": "1",
"backgroundjobs_mode": "cron",
"emailTestSuccessful": "1",
"files_metadata": "{\"photos-original_date_time\":{\"value\":null,\"type\":\"int\",\"indexed\":true,\"editPermission\":0},\"photos-size\":{\"value\":null,\"type\":\"array\",\"indexed\":false,\"editPermission\":0},\"photos-exif\":{\"value\":null,\"type\":\"array\",\"indexed\":false,\"editPermission\":0},\"photos-ifd0\":{\"value\":null,\"type\":\"array\",\"indexed\":false,\"editPermission\":0},\"photos-gps\":{\"value\":null,\"type\":\"array\",\"indexed\":false,\"editPermission\":0}}",
"lastcron": "1713813302"
},
"dashboard": {
"types": "",
"enabled": "yes",
"installed_version": "7.8.0"
},
"dav": {
"types": "filesystem",
"enabled": "yes",
"installed_version": "1.29.1",
"regeneratedBirthdayCalendarsForYearFix": "yes",
"buildCalendarSearchIndex": "yes",
"buildCalendarReminderIndex": "yes",
"builtSocialSearchIndex": "yes",
"chunks_migrated": "1"
},
"deck": {
"types": "dav",
"installed_version": "1.12.2",
"enabled": "yes"
},
"federatedfilesharing": {
"types": "",
"enabled": "yes",
"installed_version": "1.18.0"
},
"federation": {
"types": "authentication",
"enabled": "yes",
"installed_version": "1.18.0"
},
"files": {
"types": "filesystem",
"enabled": "yes",
"installed_version": "2.0.0"
},
"files_pdfviewer": {
"types": "",
"enabled": "yes",
"installed_version": "2.9.0"
},
"files_reminders": {
"types": "",
"enabled": "yes",
"installed_version": "1.1.0"
},
"files_rightclick": {
"installed_version": "1.6.0",
"types": "",
"enabled": "no"
},
"files_sharing": {
"types": "filesystem",
"enabled": "yes",
"installed_version": "1.20.0"
},
"files_trashbin": {
"types": "filesystem,dav",
"enabled": "yes",
"installed_version": "1.18.0"
},
"files_versions": {
"types": "filesystem,dav",
"enabled": "yes",
"installed_version": "1.21.0"
},
"firstrunwizard": {
"types": "logging",
"enabled": "yes",
"installed_version": "2.17.0"
},
"groupfolders": {
"types": "filesystem,dav",
"installed_version": "16.0.6",
"enabled": "yes"
},
"guests": {
"installed_version": "3.0.1",
"types": "authentication",
"enabled": "yes",
"usewhitelist": "true",
"allow_external_storage": "false",
"hide_users": "true",
"whitelist": "files_trashbin,files_versions,files_sharing,files_texteditor,text,activity,firstrunwizard,photos,notifications,dashboard,user_status,weather_status"
},
"logreader": {
"types": "logging",
"enabled": "yes",
"installed_version": "2.13.0",
"shownLevels": "[2,3,4]"
},
"lookup_server_connector": {
"types": "authentication",
"enabled": "yes",
"installed_version": "1.16.0"
},
"nextcloud-aio": {
"types": "",
"enabled": "yes",
"installed_version": "0.5.0"
},
"nextcloud_announcements": {
"types": "logging",
"enabled": "yes",
"installed_version": "1.17.0",
"pub_date": "Thu, 24 Oct 2019 00:00:00 +0200"
},
"notes": {
"types": "",
"enabled": "yes",
"installed_version": "4.9.4"
},
"notifications": {
"types": "logging",
"enabled": "yes",
"installed_version": "2.16.0"
},
"notify_push": {
"enabled": "yes",
"installed_version": "0.6.10",
"types": "filesystem",
"base_endpoint": "https:\/\/***REMOVED SENSITIVE VALUE***\/push"
},
"oauth2": {
"types": "authentication",
"enabled": "yes",
"installed_version": "1.16.3"
},
"password_policy": {
"types": "authentication",
"enabled": "yes",
"installed_version": "1.18.0"
},
"photos": {
"types": "dav,authentication",
"enabled": "yes",
"installed_version": "2.4.0",
"lastPlaceMappedUser": "admin",
"lastPlaceMappingDone": "true"
},
"preview": {
"jpeg_quality": "60"
},
"privacy": {
"types": "",
"enabled": "yes",
"installed_version": "1.12.0"
},
"provisioning_api": {
"types": "prevent_group_restriction",
"enabled": "yes",
"installed_version": "1.18.0"
},
"recommendations": {
"types": "",
"enabled": "yes",
"installed_version": "2.0.0"
},
"related_resources": {
"types": "",
"enabled": "yes",
"installed_version": "1.3.0"
},
"serverinfo": {
"types": "",
"enabled": "yes",
"installed_version": "1.18.0",
"cached_count_filecache": "1529",
"cached_count_storages": "21"
},
"settings": {
"types": "",
"enabled": "yes",
"installed_version": "1.10.1"
},
"sharebymail": {
"types": "filesystem",
"enabled": "yes",
"installed_version": "1.18.0"
},
"support": {
"types": "session",
"enabled": "yes",
"installed_version": "1.11.1",
"SwitchUpdaterServerHasRun": "yes"
},
"survey_client": {
"types": "",
"enabled": "yes",
"installed_version": "1.16.0"
},
"systemtags": {
"types": "logging",
"enabled": "yes",
"installed_version": "1.18.0"
},
"tasks": {
"installed_version": "0.15.0",
"types": "",
"enabled": "yes"
},
"text": {
"types": "dav",
"enabled": "yes",
"installed_version": "3.9.1"
},
"theming": {
"types": "logging",
"enabled": "yes",
"installed_version": "2.3.0",
"name": "***REMOVED SENSITIVE VALUE***",
"url": "***REMOVED SENSITIVE VALUE***",
"slogan": "***REMOVED SENSITIVE VALUE***",
"color": "#001C79",
"logoMime": "image\/png",
"backgroundMime": "image\/png",
"cachebuster": "9"
},
"twofactor_backupcodes": {
"types": "",
"enabled": "yes",
"installed_version": "1.17.0"
},
"twofactor_totp": {
"installed_version": "10.0.0-beta.2",
"types": "",
"enabled": "yes"
},
"updatenotification": {
"installed_version": "1.18.0",
"types": "",
"enabled": "no"
},
"user_ldap": {
"installed_version": "1.19.0",
"types": "authentication",
"enabled": "yes",
"s01ldap_userfilter_groups": "Nextcloud Users",
"s01ldap_backup_host": "",
"s01ldap_backup_port": "",
"s01ldap_background_host": "",
"s01ldap_background_port": "",
"s01ldap_override_main_server": "",
"s01ldap_login_filter_mode": "0",
"s01ldap_loginfilter_email": "0",
"s01ldap_loginfilter_username": "1",
"s01ldap_loginfilter_attributes": "",
"s01ldap_group_filter": "",
"s01ldap_group_filter_mode": "0",
"s01ldap_groupfilter_objectclass": "",
"s01ldap_groupfilter_groups": "",
"s01ldap_gid_number": "gidNumber",
"s01ldap_user_display_name_2": "",
"s01ldap_group_display_name": "cn",
"s01ldap_tls": "0",
"s01ldap_quota_def": "",
"s01ldap_quota_attr": "",
"s01ldap_group_member_assoc_attribute": "",
"s01ldap_cache_ttl": "600",
"s01home_folder_naming_rule": "",
"s01ldap_turn_off_cert_check": "0",
"s01ldap_attributes_for_user_search": "",
"s01ldap_expert_username_attr": "",
"s01ldap_attributes_for_group_search": "",
"s01ldap_expert_uuid_user_attr": "",
"s01ldap_expert_uuid_group_attr": "",
"s01ldap_display_name": "displayname",
"s01use_memberof_to_detect_membership": "1",
"s01ldap_mark_remnants_as_disabled": "0",
"s01last_jpegPhoto_lookup": "0",
"s01ldap_nested_groups": "0",
"s01ldap_paging_size": "500",
"s01ldap_turn_on_pwd_change": "0",
"s01ldap_dynamic_group_member_url": "",
"s01ldap_agent_password": "***REMOVED SENSITIVE VALUE***",
"s01ldap_base": "***REMOVED SENSITIVE VALUE***",
"s01ldap_port": "389",
"s01ldap_experienced_admin": "0",
"s01has_memberof_filter_support": "1",
"s01ldap_userfilter_objectclass": "user",
"s01ldap_user_filter_mode": "1",
"s01ldap_configuration_active": "1",
"s01ldap_base_users": "***REMOVED SENSITIVE VALUE***",
"s01ldap_email_attr": "mail",
"s01ldap_base_groups": "***REMOVED SENSITIVE VALUE***",
"s01ldap_default_ppolicy_dn": "",
"s01ldap_user_avatar_rule": "default",
"s01ldap_ext_storage_home_attribute": "",
"s01ldap_matching_rule_in_chain_state": "unknown",
"s01ldap_connection_timeout": "15",
"s01ldap_attr_phone": "",
"s01ldap_attr_website": "",
"s01ldap_attr_address": "",
"s01ldap_attr_twitter": "",
"s01ldap_attr_fediverse": "",
"s01ldap_attr_organisation": "",
"s01ldap_attr_role": "",
"s01ldap_attr_headline": "",
"s01ldap_attr_biography": "",
"s01ldap_admin_group": "",
"s01ldap_dn": "***REMOVED SENSITIVE VALUE***",
"s01ldap_host": "ldap:\/\/***REMOVED SENSITIVE VALUE***",
"s01_lastChange": "1705591337",
"s01ldap_userlist_filter": "***REMOVED SENSITIVE VALUE***",
"s02ldap_port": "389",
"s02ldap_backup_host": "",
"s02ldap_backup_port": "",
"s02ldap_background_host": "",
"s02ldap_background_port": "",
"s02ldap_base": "***REMOVED SENSITIVE VALUE***",
"s02ldap_base_users": "",
"s02ldap_base_groups": "",
"s02ldap_dn": "***REMOVED SENSITIVE VALUE***",
"s02ldap_agent_password": "***REMOVED SENSITIVE VALUE***",
"s02ldap_tls": "0",
"s02ldap_turn_off_cert_check": "0",
"s02ldap_display_name": "displayName",
"s02ldap_user_display_name_2": "",
"s02ldap_user_avatar_rule": "default",
"s02ldap_gid_number": "gidNumber",
"s02ldap_userfilter_objectclass": "",
"s02ldap_userfilter_groups": "",
"s02ldap_userlist_filter": "",
"s02ldap_user_filter_mode": "0",
"s02ldap_group_filter": "",
"s02ldap_group_filter_mode": "0",
"s02ldap_groupfilter_objectclass": "",
"s02ldap_groupfilter_groups": "",
"s02ldap_group_display_name": "cn",
"s02ldap_group_member_assoc_attribute": "",
"s02ldap_login_filter": "",
"s02ldap_login_filter_mode": "0",
"s02ldap_loginfilter_email": "0",
"s02ldap_loginfilter_username": "1",
"s02ldap_loginfilter_attributes": "",
"s02ldap_quota_attr": "",
"s02ldap_quota_def": "",
"s02ldap_email_attr": "",
"s02ldap_cache_ttl": "600",
"s02ldap_override_main_server": "",
"s02ldap_configuration_active": "0",
"s02ldap_attributes_for_user_search": "",
"s02ldap_attributes_for_group_search": "",
"s02ldap_experienced_admin": "0",
"s02home_folder_naming_rule": "",
"s02has_memberof_filter_support": "0",
"s02use_memberof_to_detect_membership": "1",
"s02ldap_expert_username_attr": "",
"s02ldap_expert_uuid_user_attr": "",
"s02ldap_expert_uuid_group_attr": "",
"s02ldap_mark_remnants_as_disabled": "0",
"s02last_jpegPhoto_lookup": "0",
"s02ldap_nested_groups": "0",
"s02ldap_paging_size": "500",
"s02ldap_turn_on_pwd_change": "0",
"s02ldap_dynamic_group_member_url": "",
"s02ldap_default_ppolicy_dn": "",
"s02ldap_ext_storage_home_attribute": "",
"s02ldap_matching_rule_in_chain_state": "unknown",
"s02ldap_connection_timeout": "15",
"s02ldap_attr_phone": "",
"s02ldap_attr_website": "",
"s02ldap_attr_address": "",
"s02ldap_attr_twitter": "",
"s02ldap_attr_fediverse": "",
"s02ldap_attr_organisation": "",
"s02ldap_attr_role": "",
"s02ldap_attr_headline": "",
"s02ldap_attr_biography": "",
"s02ldap_admin_group": "",
"s02ldap_host": "ldap:\/\/***REMOVED SENSITIVE VALUE***",
"s02_lastChange": "1705590449",
"s01ldap_login_filter": "***REMOVED SENSITIVE VALUE***",
"background_sync_prefix": "s01",
"background_sync_offset": "0",
"background_sync_interval": "43200"
},
"user_status": {
"types": "",
"enabled": "yes",
"installed_version": "1.8.1"
},
"viewer": {
"types": "",
"enabled": "yes",
"installed_version": "2.2.0"
},
"weather_status": {
"types": "",
"enabled": "yes",
"installed_version": "1.8.0"
},
"workflowengine": {
"types": "filesystem",
"enabled": "yes",
"installed_version": "2.10.0"
}
}
}
The output of your Apache/nginx/system log in /var/log/____:
2024-04-22T18:28:07.708459920Z {"level":"error","ts":1713810487.7081113,"logger":"tls.renew","msg":"could not get certificate from issuer","identifier":"***REMOVED SENSITIVE VALUE***","issuer":"acme-v02.api.letsencrypt.org-directory","error":"HTTP 400 urn:ietf:params:acme:error:connection - During secondary validation: ***REMOVED SENSITIVE VALUE***: Timeout during connect (likely firewall problem)"}
2024-04-22T18:28:07.708889547Z {"level":"error","ts":1713810487.70817,"logger":"tls.renew","msg":"will retry","error":"[***REMOVED SENSITIVE VALUE***] Renew: [***REMOVED SENSITIVE VALUE***] solving challenge: ***REMOVED SENSITIVE VALUE***: [***REMOVED SENSITIVE VALUE***] authorization failed: HTTP 400 urn:ietf:params:acme:error:connection - During secondary validation: ***REMOVED SENSITIVE VALUE***: Timeout during connect (likely firewall problem) (ca=https://acme-v02.api.letsencrypt.org/directory)","attempt":1,"retrying_in":60,"elapsed":11.05144242,"max_duration":2592000}
Since the last successful ACME renewal in January, the certificate renewal has stopped working. The error indicates a timeout as if the port wasn’t forwarded, but tcpdump on the Nextcloud server shows port 80 traffic coming in from the ACME server as well as responses going back out. The DNS entry is also correct, and the system is up and running apart from the expired certificate. I can’t see any reason the validation would be failing.
We had a NAT issue in a new firewall that was originally causing the problem. After correcting that, the AIO admin interface updated its certificate and is now valid, but Nextcloud still has an expired certificate and won’t renew due to this validation issue.
What else can I do to troubleshoot this?