[SOLVED] Nextcloud-aio-mastercontainer wont start

ℹ️ Support 📦 Appliances (Docker, Snappy, VM, NCP, AIO)
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Support intro

Sorry to hear you’re facing problems. :slightly_frowning_face:

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The Basics

  • Nextcloud Server version (e.g., 29.x.x):
    • AIO 31.0.10
  • Operating system and version (e.g., Ubuntu 24.04):
    • Unraid 7.2.0
  • PHP version (e.g, 8.3):
    • 8.3.26
  • Is this the first time you’ve seen this error? (Yes / No):
    • Yes
  • When did this problem seem to first start?
    • After updating the nextcloud-aio-mastercontainer
  • Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
    • AIO

Summary of the issue you are facing:

nextcloud-aio-mastercontainer fails to start, so the AIO interface is not reachable.

Steps to replicate it (hint: details matter!):

  1. start nextcloud-aio-mastercontainer

  2. container fails

Log entries

Nextcloud

Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log located in your data directory). Feel free to use a pastebin/gist service if necessary.

WARNING: No swap limit support
WARNING: No swap limit support
/usr/lib/python3.12/site-packages/supervisor/options.py:13: UserWarning: pkg_resources is deprecated as an API. See https://setuptools.pypa.io/en/latest/pkg_resources.html. The pkg_resources package is slated for removal as early as 2025-11-30. Refrain from using this package or pin to Setuptools<81.
  import pkg_resources
{"level":"info","ts":1762164752.3667262,"msg":"maxprocs: Leaving GOMAXPROCS=16: CPU quota undefined"}
{"level":"info","ts":1762164752.3668618,"msg":"GOMEMLIMIT is updated","package":"github.com/KimMachineGun/automemlimit/memlimit","GOMEMLIMIT":60547560652,"previous":9223372036854775807}
{"level":"info","ts":1762164752.3668792,"msg":"using config from file","file":"/Caddyfile"}
{"level":"info","ts":1762164752.3676443,"msg":"adapted config to JSON","adapter":"caddyfile"}
{"level":"info","ts":1762164752.3707101,"msg":"serving initial configuration"}
[03-Nov-2025 10:12:32] NOTICE: fpm is running, pid 177
[03-Nov-2025 10:12:32] NOTICE: ready to handle connections
[Mon Nov 03 10:12:32.463926 2025] [mpm_event:notice] [pid 171:tid 171] AH00489: Apache/2.4.65 (Unix) OpenSSL/3.5.4 configured -- resuming normal operations
[Mon Nov 03 10:12:32.463942 2025] [core:notice] [pid 171:tid 171] AH00094: Command line: 'httpd -D FOREGROUND'
[05-Nov-2025 09:19:08] NOTICE: Terminating ...
[05-Nov-2025 09:19:08] NOTICE: exiting, bye-bye!
[Wed Nov 05 09:19:10.527435 2025] [mpm_event:notice] [pid 171:tid 171] AH00491: caught SIGTERM, shutting down
WARNING: No swap limit support
WARNING: No swap limit support
curl: (6) Could not resolve host: ghcr.io
WARNING: No swap limit support
WARNING: No swap limit support
curl: (6) Could not resolve host: ghcr.io
WARNING: No swap limit support
WARNING: No swap limit support
curl: (6) Could not resolve host: ghcr.io
WARNING: No swap limit support
WARNING: No swap limit support
WARNING: No swap limit support
WARNING: No swap limit support
curl: (6) Could not resolve host: ghcr.io
WARNING: No swap limit support
WARNING: No swap limit support
curl: (6) Could not resolve host: ghcr.io
WARNING: No swap limit support
WARNING: No swap limit support
curl: (6) Could not resolve host: ghcr.io
WARNING: No swap limit support
WARNING: No swap limit support
curl: (6) Could not resolve host: ghcr.io
Trying to fix docker.sock permissions internally...
Creating docker group internally with id 281
The environmental variable TZ has been set which is not supported by AIO since it only supports running in the default Etc/UTC timezone!
The correct timezone can be set in the AIO interface later on!
Initial startup of Nextcloud All-in-One complete!
You should be able to open the Nextcloud AIO Interface now on port 8080 of this server!
E.g. https://internal.ip.of.this.server:8080
⚠️ Important: do always use an ip-address if you access this port and not a domain as HSTS might block access to it later!

If your server has port 80 and 8443 open and you point a domain to your server, you can get a valid certificate automatically by opening the Nextcloud AIO Interface via:
https://your-domain-that-points-to-this-server.tld:8443
Total reclaimed space: 0B
Total reclaimed space: 0B
Could not reach https://ghcr.io.
Most likely is something blocking access to it.
You should be able to fix this by following https://dockerlabs.collabnix.com/intermediate/networking/Configuring_DNS.html
Another solution is using https://github.com/nextcloud/all-in-one/tree/main/manual-install
See https://github.com/nextcloud/all-in-one/blob/main/manual-install/latest.yml
Could not reach https://ghcr.io.
Most likely is something blocking access to it.
You should be able to fix this by following https://dockerlabs.collabnix.com/intermediate/networking/Configuring_DNS.html
Another solution is using https://github.com/nextcloud/all-in-one/tree/main/manual-install
See https://github.com/nextcloud/all-in-one/blob/main/manual-install/latest.yml
Could not reach https://ghcr.io.
Most likely is something blocking access to it.
You should be able to fix this by following https://dockerlabs.collabnix.com/intermediate/networking/Configuring_DNS.html
Another solution is using https://github.com/nextcloud/all-in-one/tree/main/manual-install
See https://github.com/nextcloud/all-in-one/blob/main/manual-install/latest.yml
It seems like you did not give the mastercontainer the correct name? (The 'nextcloud-aio-mastercontainer' container was not found.

Web Browser

If the problem is related to the Web interface, open your browser inspector Console and Network tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.

PASTE

Web server / Reverse Proxy

The output of your Apache/nginx/system log in /var/log/____:

PASTE HERE

Configuration

Nextcloud

The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):

occ $ config:list system

{

"system": {

    "one-click-instance": true,

    "one-click-instance.user-limit": 100,

    "memcache.local": "\\\\OC\\\\Memcache\\\\APCu",

    "apps_paths": \[

        {

            "path": "\\/var\\/www\\/html\\/apps",

            "url": "\\/apps",

            "writable": false

        },

        {

            "path": "\\/var\\/www\\/html\\/custom_apps",

            "url": "\\/custom_apps",

            "writable": true

        }

    \],

    "appsallowlist": false,

    "check_data_directory_permissions": false,

    "memcache.distributed": "\\\\OC\\\\Memcache\\\\Redis",

    "memcache.locking": "\\\\OC\\\\Memcache\\\\Redis",

    "redis": {

        "host": "\*\*\*REMOVED SENSITIVE VALUE\*\*\*",

        "password": "\*\*\*REMOVED SENSITIVE VALUE\*\*\*",

        "port": 6379

    },

    "overwritehost": "nc.\*\*\*\*\*.com",

    "overwriteprotocol": "https",

    "passwordsalt": "\*\*\*REMOVED SENSITIVE VALUE\*\*\*",

    "secret": "\*\*\*REMOVED SENSITIVE VALUE\*\*\*",

    "trusted_domains": \[

        "localhost",

        "nc.\*\*\*\*\*.com"

    \],

    "datadirectory": "\*\*\*REMOVED SENSITIVE VALUE\*\*\*",

    "dbtype": "pgsql",

    "version": "31.0.10.2",

    "overwrite.cli.url": "https:\\/\\/nc.\*\*\*\*\*.com\\/",

    "dbname": "\*\*\*REMOVED SENSITIVE VALUE\*\*\*",

    "dbhost": "\*\*\*REMOVED SENSITIVE VALUE\*\*\*",

    "dbport": "",

    "dbtableprefix": "oc\_",

    "dbuser": "\*\*\*REMOVED SENSITIVE VALUE\*\*\*",

    "dbpassword": "\*\*\*REMOVED SENSITIVE VALUE\*\*\*",

    "installed": true,

    "instanceid": "\*\*\*REMOVED SENSITIVE VALUE\*\*\*",

    "maintenance": false,

    "loglevel": 2,

    "log_type": "file",

    "logfile": "\\/var\\/www\\/html\\/data\\/nextcloud.log",

    "log_rotate_size": "10485760",

    "log.condition": {

        "apps": \[

            "admin_audit"

        \]

    },

    "preview_max_x": "2048",

    "preview_max_y": "2048",

    "jpeg_quality": "60",

    "enabledPreviewProviders": {

        "1": "OC\\\\Preview\\\\Image",

        "2": "OC\\\\Preview\\\\MarkDown",

        "3": "OC\\\\Preview\\\\MP3",

        "4": "OC\\\\Preview\\\\TXT",

        "5": "OC\\\\Preview\\\\OpenDocument",

        "6": "OC\\\\Preview\\\\Movie",

        "7": "OC\\\\Preview\\\\Krita",

        "0": "OC\\\\Preview\\\\Imaginary",

        "23": "OC\\\\Preview\\\\ImaginaryPDF"

    },

    "enable_previews": true,

    "upgrade.disable-web": true,

    "mail_smtpmode": "smtp",

    "trashbin_retention_obligation": "auto, 30",

    "versions_retention_obligation": "auto, 30",

    "activity_expire_days": "30",

    "simpleSignUpLink.shown": false,

    "share_folder": "\\/Shared",

    "one-click-instance.link": "https:\\/\\/nextcloud.com\\/all-in-one\\/",

    "upgrade.cli-upgrade-link": "https:\\/\\/github.com\\/nextcloud\\/all-in-one\\/discussions\\/2726",

    "updatedirectory": "\\/nc-updater",

    "maintenance_window_start": 100,

    "allow_local_remote_servers": true,

    "davstorage.request_timeout": 3600,

    "htaccess.RewriteBase": "\\/",

    "dbpersistent": false,

    "auth.bruteforce.protection.enabled": true,

    "ratelimit.protection.enabled": true,

    "files_external_allow_create_new_local": false,

    "trusted_proxies": "\*\*\*REMOVED SENSITIVE VALUE\*\*\*",

    "preview_imaginary_url": "\*\*\*REMOVED SENSITIVE VALUE\*\*\*",

    "preview_imaginary_key": "\*\*\*REMOVED SENSITIVE VALUE\*\*\*",

    "default_phone_region": "IL",

    "mail_from_address": "\*\*\*REMOVED SENSITIVE VALUE\*\*\*",

    "mail_sendmailmode": "smtp",

    "mail_domain": "\*\*\*REMOVED SENSITIVE VALUE\*\*\*",

    "mail_smtphost": "\*\*\*REMOVED SENSITIVE VALUE\*\*\*",

    "mail_smtpport": "587",

    "mail_smtpauth": 1,

    "mail_smtpname": "\*\*\*REMOVED SENSITIVE VALUE\*\*\*",

    "mail_smtppassword": "\*\*\*REMOVED SENSITIVE VALUE\*\*\*",

    "documentation_url.server_logs": "https:\\/\\/github.com\\/nextcloud\\/all-in-one\\/discussions\\/5425",

    "updatechecker": false,

    "app_install_overwrite": \[

        "files_external_gdrive",

        "extract"

    \],

    "DOMAIN": "nc.\*\*\*\*\*.com"

}

}

Apps

The output of occ app:list (if possible).

Enabled:

  • activity: 4.0.0

  • admin_audit: 1.21.0

  • app_api: 5.0.2

  • assistant: 2.9.0

  • bruteforcesettings: 4.0.0

  • calendar: 5.5.7

  • circles: 31.0.0

  • cloud_federation_api: 1.14.0

  • comments: 1.21.0

  • contacts: 7.3.5

  • contactsinteraction: 1.12.1

  • dashboard: 7.11.0

  • dav: 1.33.0

  • deck: 1.15.3

  • epubviewer: 1.8.1

  • external: 6.0.2

  • federatedfilesharing: 1.21.0

  • federation: 1.21.0

  • files: 2.3.1

  • files_antivirus: 6.0.7

  • files_autorename: 2.2.2

  • files_downloadlimit: 4.0.0

  • files_fulltextsearch: 31.0.0

  • files_lock: 31.0.2

  • files_pdfviewer: 4.0.0

  • files_reminders: 1.4.0

  • files_sharing: 1.23.1

  • files_trashbin: 1.21.0

  • files_versions: 1.24.0

  • firstrunwizard: 4.0.0

  • flow_notifications: 2.0.1

  • forms: 5.2.2

  • fulltextsearch: 31.0.0

  • fulltextsearch_elasticsearch: 31.0.0

  • groupfolders: 19.1.8

  • integration_openai: 3.7.1

  • logreader: 4.0.0

  • lookup_server_connector: 1.19.0

  • news: 27.1.0

  • nextcloud-aio: 0.8.0

  • nextcloud_announcements: 3.0.0

  • notes: 4.12.3

  • notifications: 4.0.0

  • notify_push: 1.2.1

  • oauth2: 1.19.1

  • occweb: 0.2.3

  • password_policy: 3.0.0

  • photos: 4.0.0

  • privacy: 3.0.0

  • profile: 1.0.0

  • provisioning_api: 1.21.0

  • quota_warning: 1.22.0

  • recognize: 9.0.7

  • recommendations: 4.0.0

  • related_resources: 2.0.0

  • richdocuments: 8.7.6

  • serverinfo: 3.0.0

  • settings: 1.14.0

  • sharebymail: 1.21.0

  • spreed: 21.1.5

  • support: 3.0.0

  • survey_client: 3.0.0

  • systemtags: 1.21.1

  • tasks: 0.17.0

  • text: 5.0.2

  • theming: 2.6.1

  • twofactor_backupcodes: 1.20.0

  • twofactor_totp: 13.0.0-dev.0

  • updatenotification: 1.21.0

  • user_status: 1.11.0

  • viewer: 4.0.0

  • weather_status: 1.11.0

  • webhook_listeners: 1.2.0

  • whiteboard: 1.4.1

  • workflow_media_converter: 1.15.1

  • workflowengine: 2.13.0

Disabled:

  • encryption: 2.19.0

  • extract: 1.3.6 (installed 1.3.6)

  • files_external: 1.23.0

  • files_external_gdrive: 0.4.0 (installed 0.4.0)

  • mail: 5.5.11 (installed 5.5.11)

  • shiftsnext: 2.0.0 (installed 2.0.0)

  • spgverein: 0.12.0 (installed 0.12.0)

  • suspicious_login: 9.0.1

  • twofactor_nextcloud_notification: 5.0.0

  • user_ldap: 1.22.0

Tips for increasing the likelihood of a response

  • Use the preformatted text formatting option in the editor for all log entries and configuration output.
  • If screenshots are useful, feel free to include them.
    • If possible, also include key error output in text form so it can be searched for.
  • Try to edit log output only minimally (if at all) so that it can be ran through analyzers / formatters by those trying to help you.
2

Manually reinstalled the docker container and it fixed the issue.

3

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