[SOLVED] Manual upgrade from 13.0.6 to 14.0.3 - theming error?

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Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can :heart:

Nextcloud version (eg, 12.0.2): 14.0.3
Operating system and version (eg, Ubuntu 17.04): Centos 7
Apache or nginx version (eg, Apache 2.4.25): Nginx 1.12.2
PHP version (eg, 7.1): 7.1.23

The issue you are facing: no webpage is displayed - error 500

Is this the first time you’ve seen this error? (Y/N):Y

Steps to replicate it:

  1. manually upgrade from 13.0.6
  2. copy over config.php
  3. copy over data folder
  4. copy over apps folder
  5. start nginx

The output of your Nextcloud log in Admin > Logging:

{"reqId":"jF3KZsAPJsPzHJJRmGD6","level":3,"time":"October 13, 2018 01:43:54","remoteAddr":"172.25.47.100","user":"--","app":"PHP","method":"GET","url":"\/","message":"TypeError: Argument 4 passed to OCA\\Theming\\ThemingDefaults::__construct() must implement interface OCP\\Files\\IAppData, instance of OC\\Memcache\\Factory given, called in \/var\/www\/html\/nextcloud\/lib\/private\/Server.php on line 952 at \/var\/www\/html\/nextcloud\/apps\/theming\/lib\/ThemingDefaults.php#93","userAgent":"Mozilla\/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/69.0.3497.100 Safari\/537.36","version":"13.0.6.1"}
{"reqId":"rrqcfpvK0VwISkLUGa1l","level":3,"time":"October 13, 2018 01:43:55","remoteAddr":"172.25.47.100","user":"--","app":"index","method":"GET","url":"\/","message":{"Exception":"TypeError","Message":"Argument 4 passed to OCA\\Theming\\ThemingDefaults::__construct() must implement interface OCP\\Files\\IAppData, instance of OC\\Memcache\\Factory given, called in \/var\/www\/html\/nextcloud\/lib\/private\/Server.php on line 952","Code":0,"Trace":[{"file":"\/var\/www\/html\/nextcloud\/lib\/private\/Server.php","line":952,"function":"__construct","class":"OCA\\Theming\\ThemingDefaults","type":"->","args":[{"__class__":"OC\\AllConfig"},{"__class__":"OC\\L10N\\L10N"},{"__class__":"OC\\URLGenerator"},{"__class__":"OC\\Memcache\\Factory"},{"__class__":"OCA\\Theming\\Util"},{"__class__":"OCA\\Theming\\ImageManager"},{"__class__":"OC\\App\\AppManager"}]},{"file":"\/var\/www\/html\/nextcloud\/3rdparty\/pimple\/pimple\/src\/Pimple\/Container.php","line":118,"function":"OC\\{closure}","class":"OC\\Server","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"\/var\/www\/html\/nextcloud\/lib\/private\/AppFramework\/Utility\/SimpleContainer.php","line":117,"function":"offsetGet","class":"Pimple\\Container","type":"->","args":["ThemingDefaults"]},{"file":"\/var\/www\/html\/nextcloud\/lib\/private\/ServerContainer.php","line":132,"function":"query","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->","args":["ThemingDefaults"]},{"file":"\/var\/www\/html\/nextcloud\/lib\/private\/Server.php","line":1857,"function":"query","class":"OC\\ServerContainer","type":"->","args":["ThemingDefaults"]},{"file":"\/var\/www\/html\/nextcloud\/lib\/private\/Server.php","line":1140,"function":"getThemingDefaults","class":"OC\\Server","type":"->","args":[]},{"file":"\/var\/www\/html\/nextcloud\/3rdparty\/pimple\/pimple\/src\/Pimple\/Container.php","line":118,"function":"OC\\{closure}","class":"OC\\Server","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"\/var\/www\/html\/nextcloud\/lib\/private\/AppFramework\/Utility\/SimpleContainer.php","line":117,"function":"offsetGet","class":"Pimple\\Container","type":"->","args":["OCP\\Defaults"]},{"file":"\/var\/www\/html\/nextcloud\/lib\/private\/ServerContainer.php","line":132,"function":"query","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->","args":["OCP\\Defaults"]},{"file":"\/var\/www\/html\/nextcloud\/lib\/private\/legacy\/template.php","line":85,"function":"query","class":"OC\\ServerContainer","type":"->","args":["OCP\\Defaults"]},{"file":"\/var\/www\/html\/nextcloud\/lib\/base.php","line":374,"function":"__construct","class":"OC_Template","type":"->","args":["","update.admin","guest"]},{"file":"\/var\/www\/html\/nextcloud\/lib\/base.php","line":942,"function":"printUpgradePage","class":"OC","type":"::","args":[{"__class__":"OC\\SystemConfig"}]},{"file":"\/var\/www\/html\/nextcloud\/index.php","line":42,"function":"handleRequest","class":"OC","type":"::","args":[]}],"File":"\/var\/www\/html\/nextcloud\/apps\/theming\/lib\/ThemingDefaults.php","Line":93,"CustomMessage":"--"},"userAgent":"Mozilla\/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/69.0.3497.100 Safari\/537.36","version":"13.0.6.1"}

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

<?php
$CONFIG = array (
  'instanceid' => 'xxxxxxxxx',
  'passwordsalt' => 'xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx',
  'secret' => 'xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx',
  'trusted_domains' => 
  array (
    0 => '192.168.1.54:86',
  ),
  'datadirectory' => '/mnt/NEXTCLOUD',
  'overwrite.cli.url' => 'http://192.168.1.54:86',
  'dbtype' => 'mysql',
  'version' => '13.0.6.1',
  'dbname' => 'nextcloud',
  'dbhost' => 'localhost',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'mysql.utf8mb4' => true,
  'dbuser' => 'ncuser',
  'dbpassword' => 'xxxxxxxxxxxxxxxxxxx',
  'installed' => true,
  'loglevel' => 2,
  'logdateformat' => 'F d, Y H:i:s',
  'mail_smtpmode' => 'smtp',
  'mail_from_address' => 'nextcloud',
  'mail_domain' => 'glenwire.home',
  'mail_smtphost' => 'my smtp server',
  'mail_smtpsecure' => 'tls',
  'mail_smtpauthtype' => 'LOGIN',
  'mail_smtpauth' => 1,
  'mail_smtpname' => 'smtpauth',
  'mail_smtppassword' => 'my smtp pass',
  'mail_smtpdebug' => false,
  'memcache.local' => '\\OC\\Memcache\\APCu',
  'filelocking.enabled' => 'true',
  'memcache.locking' => '\\OC\\Memcache\\Redis',
  'redis' => 
  array (
    'host' => '/var/run/redis/redis.sock',xxx
    'port' => 0,
    'timeout' => 0.0,
  ),
  'theme' => '',
  'updater.release.channel' => 'stable',
  'maintenance' => false,
  'ldapIgnoreNamingRules' => false,
  'ldapProviderFactory' => '\\OCA\\User_LDAP\\LDAPProviderFactory',
  'updater.secret' => 'xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx',
);

The output of your Apache/nginx/system log in /var/log/____:

no errors

nextcloud.log

{“reqId”:“jF3KZsAPJsPzHJJRmGD6”,“level”:3,“time”:“October 13, 2018 01:43:54”,“remoteAddr”:“172.25.47.100”,“user”:"–",“app”:“PHP”,“method”:“GET”,“url”:"/",“message”:“TypeError: Argument 4 passed to OCA\Theming\ThemingDefaults::__construct() must implement interface OCP\Files\IAppData, instance of OC\Memcache\Factory given, called in /var/www/html/nextcloud/lib/private/Server.php on line 952 at /var/www/html/nextcloud/apps/theming/lib/ThemingDefaults.php#93”,“userAgent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36”,“version”:“13.0.6.1”}
{“reqId”:“rrqcfpvK0VwISkLUGa1l”,“level”:3,“time”:“October 13, 2018 01:43:55”,“remoteAddr”:“172.25.47.100”,“user”:"–",“app”:“index”,“method”:“GET”,“url”:"/",“message”:{“Exception”:“TypeError”,“Message”:“Argument 4 passed to OCA\Theming\ThemingDefaults::__construct() must implement interface OCP\Files\IAppData, instance of OC\Memcache\Factory given, called in /var/www/html/nextcloud/lib/private/Server.php on line 952”,“Code”:0,“Trace”:[{“file”:"/var/www/html/nextcloud/lib/private/Server.php",“line”:952,“function”:"__construct",“class”:“OCA\Theming\ThemingDefaults”,“type”:"->",“args”:[{“class”:“OC\AllConfig”},{“class”:“OC\L10N\L10N”},{“class”:“OC\URLGenerator”},{“class”:“OC\Memcache\Factory”},{“class”:“OCA\Theming\Util”},{“class”:“OCA\Theming\ImageManager”},{“class”:“OC\App\AppManager”}]},{“file”:"/var/www/html/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php",“line”:118,“function”:“OC\{closure}”,“class”:“OC\Server”,“type”:"->",“args”:["*** sensitive parameters replaced "]},{“file”:"/var/www/html/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php",“line”:117,“function”:“offsetGet”,“class”:“Pimple\Container”,“type”:"->",“args”:[“ThemingDefaults”]},{“file”:"/var/www/html/nextcloud/lib/private/ServerContainer.php",“line”:132,“function”:“query”,“class”:“OC\AppFramework\Utility\SimpleContainer”,“type”:"->",“args”:[“ThemingDefaults”]},{“file”:"/var/www/html/nextcloud/lib/private/Server.php",“line”:1857,“function”:“query”,“class”:“OC\ServerContainer”,“type”:"->",“args”:[“ThemingDefaults”]},{“file”:"/var/www/html/nextcloud/lib/private/Server.php",“line”:1140,“function”:“getThemingDefaults”,“class”:“OC\Server”,“type”:"->",“args”:[]},{“file”:"/var/www/html/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php",“line”:118,“function”:“OC\{closure}”,“class”:“OC\Server”,“type”:"->",“args”:[" sensitive parameters replaced ***"]},{“file”:"/var/www/html/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php",“line”:117,“function”:“offsetGet”,“class”:“Pimple\Container”,“type”:"->",“args”:[“OCP\Defaults”]},{“file”:"/var/www/html/nextcloud/lib/private/ServerContainer.php",“line”:132,“function”:“query”,“class”:“OC\AppFramework\Utility\SimpleContainer”,“type”:"->",“args”:[“OCP\Defaults”]},{“file”:"/var/www/html/nextcloud/lib/private/legacy/template.php",“line”:85,“function”:“query”,“class”:“OC\ServerContainer”,“type”:"->",“args”:[“OCP\Defaults”]},{“file”:"/var/www/html/nextcloud/lib/base.php",“line”:374,“function”:"__construct",“class”:“OC_Template”,“type”:"->",“args”:["",“update.admin”,“guest”]},{“file”:"/var/www/html/nextcloud/lib/base.php",“line”:942,“function”:“printUpgradePage”,“class”:“OC”,“type”:"::",“args”:[{“class”:“OC\SystemConfig”}]},{“file”:"/var/www/html/nextcloud/index.php",“line”:42,“function”:“handleRequest”,“class”:“OC”,“type”:"::",“args”:[]}],“File”:"/var/www/html/nextcloud/apps/theming/lib/ThemingDefaults.php",“Line”:93,“CustomMessage”:"–"},“userAgent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36”,“version”:“13.0.6.1”}

The same issue here. I was trying to update from 13.0.6 to 14.0.3 through updater and it resulted in “Internal Server Error”.

OS: Ubuntu 16.04
Webserver: Nginx 1.15.1
PHP version: PHP 7.0.28

Nextcloud log:

{"reqId":"5M2XzHSMfvSXd8cpGdWk","level":3,"time":"2018-10-13T06:36:36+00:00","remoteAddr":"193.111.60.5","user":"--","app":"no app in context","method":"GET","url":"\/settings\/admin","message":{"Exception":"Symfony\\Component\\Routing\\Exception\\RouteNotFoundException","Message":"Unable to generate a URL for the named route \"theming.Theming.getImage\" as such route does not exist.","Code":0,"Trace":[{"file":"\/var\/www\/nextcloud\/lib\/private\/Route\/Router.php","line":337,"function":"generate","class":"Symfony\\Component\\Routing\\Generator\\UrlGenerator","type":"->","args":["theming.Theming.getImage",{"key":"logo","useSvg":true,"v":"44"},1]},{"file":"\/var\/www\/nextcloud\/lib\/private\/Route\/CachingRouter.php","line":60,"function":"generate","class":"OC\\Route\\Router","type":"->","args":["theming.Theming.getImage",{"key":"logo","useSvg":true,"v":"44"},false]},{"file":"\/var\/www\/nextcloud\/lib\/private\/URLGenerator.php","line":79,"function":"generate","class":"OC\\Route\\CachingRouter","type":"->","args":["theming.Theming.getImage",{"key":"logo","useSvg":true,"v":"44"}]},{"file":"\/var\/www\/nextcloud\/apps\/theming\/lib\/ThemingDefaults.php","line":227,"function":"linkToRoute","class":"OC\\URLGenerator","type":"->","args":["theming.Theming.getImage",{"key":"logo","useSvg":true,"v":"44"}]},{"file":"\/var\/www\/nextcloud\/lib\/public\/Defaults.php","line":187,"function":"getLogo","class":"OCA\\Theming\\ThemingDefaults","type":"->","args":[true]},{"file":"\/var\/www\/nextcloud\/core\/templates\/layout.guest.php","line":34,"function":"getLogo","class":"OCP\\Defaults","type":"->","args":[]},{"file":"\/var\/www\/nextcloud\/lib\/private\/Template\/Base.php","line":179,"args":["\/var\/www\/nextcloud\/core\/templates\/layout.guest.php"],"function":"include"},{"file":"\/var\/www\/nextcloud\/lib\/private\/Template\/Base.php","line":151,"function":"load","class":"OC\\Template\\Base","type":"->","args":["\/var\/www\/nextcloud\/core\/templates\/layout.guest.php",null]},{"file":"\/var\/www\/nextcloud\/lib\/private\/legacy\/template.php","line":207,"function":"fetchPage","class":"OC\\Template\\Base","type":"->","args":[null]},{"file":"\/var\/www\/nextcloud\/lib\/private\/legacy\/template.php","line":238,"function":"fetchPage","class":"OC_Template","type":"->","args":[null]},{"file":"\/var\/www\/nextcloud\/lib\/private\/Template\/Base.php","line":132,"function":"fetchPage","class":"OC_Template","type":"->","args":[]},{"file":"\/var\/www\/nextcloud\/lib\/private\/legacy\/template.php","line":359,"function":"printPage","class":"OC\\Template\\Base","type":"->","args":[]},{"file":"\/var\/www\/nextcloud\/index.php","line":83,"function":"printExceptionErrorPage","class":"OC_Template","type":"::","args":[{"__class__":"Error"},500]}],"File":"\/var\/www\/nextcloud\/3rdparty\/symfony\/routing\/Generator\/UrlGenerator.php","Line":113,"CustomMessage":"--"},"userAgent":"Mozilla\/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/69.0.3497.100 Safari\/537.36","version":"13.0.6.1"}

{"reqId":"lbI4bzwMvgkXpFIBT5Wh","level":3,"time":"2018-10-13T06:36:41+00:00","remoteAddr":"193.111.60.5","user":"--","app":"index","method":"GET","url":"\/","message":{"Exception":"Error","Message":"Class 'OCP\\Config' not found","Code":0,"Trace":[{"file":"\/var\/www\/nextcloud\/apps\/files_reader\/lib\/Hooks.php","line":41,"function":"get","class":"OCA\\Files_Reader\\Config","type":"::","args":["epub_enable","true"]},{"file":"\/var\/www\/nextcloud\/lib\/private\/legacy\/hook.php","line":106,"function":"announce_settings","class":"OCA\\Files_Reader\\Hooks","type":"::","args":[{"array":{"oc_debug":"false","oc_isadmin":"false","backendAllowsPasswordConfirmation":"true","oc_dataURL":"false","oc_webroot":"\"\"","oc_appswebroots":"{\"activity\":\"\/apps\/activity\",\"admin_audit\":\"\/apps\/admin_audit\",\"apporder\":\"\/apps\/apporder\",\"audioplayer\":\"\/apps\/audioplayer\",\"bookmarks\":\"\/apps\/bookmarks\",\"bruteforcesettings\":\"\/apps\/bruteforcesettings\",\"calendar\":\"\/apps\/calendar\",\"cloud_federation_api\":\"\/apps\/cloud_federation_api\",\"comments\":\"\/apps\/comments\",\"dav\":\"\/apps\/dav\",\"deck\":\"\/apps\/deck\",\"drawio\":\"\/apps\/drawio\",\"external\":\"\/apps\/external\",\"federatedfilesharing\":\"\/apps\/federatedfilesharing\",\"federation\":\"\/apps\/federation\",\"files\":\"\/apps\/files\",\"files_pdfviewer\":\"\/apps\/files_pdfviewer\",\"files_reader\":\"\/apps\/files_reader\",\"files_rightclick\":\"\/apps\/files_rightclick\",\"files_sharing\":\"\/apps\/files_sharing\",\"files_texteditor\":\"\/apps\/files_texteditor\",\"files_trashbin\":\"\/apps\/files_trashbin\",\"files_versions\":\"\/apps\/files_versions\",\"files_videoplayer\":\"\/apps\/files_videoplayer\",\"firstrunwizard\":\"\/apps\/firstrunwizard\",\"gallery\":\"\/apps\/gallery\",\"logreader\":\"\/apps\/logreader\",\"lookup_server_connector\":\"\/apps\/lookup_server_connector\",\"metadata\":\"\/apps\/metadata\",\"nextcloud_announcements\":\"\/apps\/nextcloud_announcements\",\"notifications\":\"\/apps\/notifications\",\"oauth2\":\"\/apps\/oauth2\",\"password_policy\":\"\/apps\/password_policy\",\"provisioning_api\":\"\/apps\/provisioning_api\",\"richdocuments\":\"\/apps\/richdocuments\",\"serverinfo\":\"\/apps\/serverinfo\",\"sharebymail\":\"\/apps\/sharebymail\",\"spreed\":\"\/apps\/spreed\",\"systemtags\":\"\/apps\/systemtags\",\"tasks\":\"\/apps\/tasks\",\"theming\":\"\/apps\/theming\",\"twofactor_backupcodes\":\"\/apps\/twofactor_backupcodes\",\"twofactor_totp\":\"\/apps\/twofactor_totp\",\"updatenotification\":\"\/apps\/updatenotification\",\"weather\":\"\/apps\/weather\",\"workflowengine\":\"\/apps\/workflowengine\"}","datepickerFormatDate":"\"M\\\/d\\\/yy\"","nc_lastLogin":0,"nc_pageLoad":1539412601,"dayNames":"[\"Sunday\",\"Monday\",\"Tuesday\",\"Wednesday\",\"Thursday\",\"Friday\",\"Saturday\"]","dayNamesShort":"[\"Sun.\",\"Mon.\",\"Tue.\",\"Wed.\",\"Thu.\",\"Fri.\",\"Sat.\"]","dayNamesMin":"[\"Su\",\"Mo\",\"Tu\",\"We\",\"Th\",\"Fr\",\"Sa\"]","monthNames":"[\"January\",\"February\",\"March\",\"April\",\"May\",\"June\",\"July\",\"August\",\"September\",\"October\",\"November\",\"December\"]","monthNamesShort":"[\"Jan.\",\"Feb.\",\"Mar.\",\"Apr.\",\"May.\",\"Jun.\",\"Jul.\",\"Aug.\",\"Sep.\",\"Oct.\",\"Nov.\",\"Dec.\"]","firstDay":"0","oc_config":"{\"session_lifetime\":1440,\"session_keepalive\":true,\"version\":\"14.0.3.0\",\"versionstring\":\"14.0.3\",\"enable_avatars\":true,\"lost_password_link\":null,\"modRewriteWorking\":true,\"sharing.maxAutocompleteResults\":0,\"sharing.minSearchStringLength\":0,\"blacklist_files_regex\":\"\\\\.(part|filepart)$\"}","oc_appconfig":"{\"core\":{\"defaultExpireDateEnabled\":false,\"defaultExpireDate\":null,\"defaultExpireDateEnforced\":null,\"enforcePasswordForPublicLink\":false,\"enableLinkPasswordByDefault\":false,\"sharingDisabledForUser\":false,\"resharingAllowed\":true,\"remoteShareAllowed\":true,\"federatedCloudShareDoc\":\"https:\\\/\\\/docs.nextcloud.com\\\/server\\\/14\\\/go.php?to=user-sharing-federated\",\"allowGroupSharing\":true},\"files\":{\"max_chunk_size\":10485760}}","oc_defaults":"{\"entity\":\"\",\"name\":\"\",\"title\":\"\",\"baseUrl\":\"\",\"syncClientUrl\":\"https:\\\/\\\/nextcloud.com\\\/install\\\/#install-clients\",\"docBaseUrl\":\"https:\\\/\\\/docs.nextcloud.com\",\"docPlaceholderUrl\":\"https:\\\/\\\/docs.nextcloud.com\\\/server\\\/14\\\/go.php?to=PLACEHOLDER\",\"slogan\":\"\\u041b\\u044e\\u0431\\u043b\\u044e \\u0442\\u0435\\u0431\\u044f :* -\",\"logoClaim\":\"\",\"shortFooter\":\"<span class=\\\"entity-name\\\"><\\\/span> \\u2013 \\u041b\\u044e\\u0431\\u043b\\u044e \\u0442\\u0435\\u0431\\u044f :* -\",\"longFooter\":\"<span class=\\\"entity-name\\\"><\\\/span> \\u2013 \\u041b\\u044e\\u0431\\u043b\\u044e \\u0442\\u0435\\u0431\\u044f :* -\",\"folder\":\"\"}","oc_capabilities":"{\"core\":{\"pollinterval\":60,\"webdav-root\":\"remote.php\\\/webdav\"},\"bruteforce\":{\"delay\":0},\"activity\":{\"apiv2\":[\"filters\",\"filters-api\",\"previews\",\"rich-strings\"]},\"dav\":{\"chunking\":\"1.0\"},\"files_sharing\":{\"api_enabled\":true,\"public\":{\"enabled\":true,\"password\":{\"enforced\":false},\"expire_date\":{\"enabled\":false},\"send_mail\":false,\"upload\":true,\"upload_files_drop\":true},\"resharing\":true,\"user\":{\"send_mail\":false,\"expire_date\":{\"enabled\":true}},\"group_sharing\":true,\"group\":{\"enabled\":true,\"expire_date\":{\"enabled\":true}},\"default_permissions\":31,\"federation\":{\"outgoing\":true,\"incoming\":true,\"expire_date\":{\"enabled\":true}},\"sharebymail\":{\"enabled\":true,\"upload_files_drop\":{\"enabled\":true},\"password\":{\"enabled\":true},\"expire_date\":{\"enabled\":true}}}}"}}]},{"file":"\/var\/www\/nextcloud\/lib\/private\/Template\/JSConfigHelper.php","line":277,"function":"emit","class":"OC_Hook","type":"::","args":["\\OCP\\Config","js",{"array":{"oc_debug":"false","oc_isadmin":"false","backendAllowsPasswordConfirmation":"true","oc_dataURL":"false","oc_webroot":"\"\"","oc_appswebroots":"{\"activity\":\"\/apps\/activity\",\"admin_audit\":\"\/apps\/admin_audit\",\"apporder\":\"\/apps\/apporder\",\"audioplayer\":\"\/apps\/audioplayer\",\"bookmarks\":\"\/apps\/bookmarks\",\"bruteforcesettings\":\"\/apps\/bruteforcesettings\",\"calendar\":\"\/apps\/calendar\",\"cloud_federation_api\":\"\/apps\/cloud_federation_api\",\"comments\":\"\/apps\/comments\",\"dav\":\"\/apps\/dav\",\"deck\":\"\/apps\/deck\",\"drawio\":\"\/apps\/drawio\",\"external\":\"\/apps\/external\",\"federatedfilesharing\":\"\/apps\/federatedfilesharing\",\"federation\":\"\/apps\/federation\",\"files\":\"\/apps\/files\",\"files_pdfviewer\":\"\/apps\/files_pdfviewer\",\"files_reader\":\"\/apps\/files_reader\",\"files_rightclick\":\"\/apps\/files_rightclick\",\"files_sharing\":\"\/apps\/files_sharing\",\"files_texteditor\":\"\/apps\/files_texteditor\",\"files_trashbin\":\"\/apps\/files_trashbin\",\"files_versions\":\"\/apps\/files_versions\",\"files_videoplayer\":\"\/apps\/files_videoplayer\",\"firstrunwizard\":\"\/apps\/firstrunwizard\",\"gallery\":\"\/apps\/gallery\",\"logreader\":\"\/apps\/logreader\",\"lookup_server_connector\":\"\/apps\/lookup_server_connector\",\"metadata\":\"\/apps\/metadata\",\"nextcloud_announcements\":\"\/apps\/nextcloud_announcements\",\"notifications\":\"\/apps\/notifications\",\"oauth2\":\"\/apps\/oauth2\",\"password_policy\":\"\/apps\/password_policy\",\"provisioning_api\":\"\/apps\/provisioning_api\",\"richdocuments\":\"\/apps\/richdocuments\",\"serverinfo\":\"\/apps\/serverinfo\",\"sharebymail\":\"\/apps\/sharebymail\",\"spreed\":\"\/apps\/spreed\",\"systemtags\":\"\/apps\/systemtags\",\"tasks\":\"\/apps\/tasks\",\"theming\":\"\/apps\/theming\",\"twofactor_backupcodes\":\"\/apps\/twofactor_backupcodes\",\"twofactor_totp\":\"\/apps\/twofactor_totp\",\"updatenotification\":\"\/apps\/updatenotification\",\"weather\":\"\/apps\/weather\",\"workflowengine\":\"\/apps\/workflowengine\"}","datepickerFormatDate":"\"M\\\/d\\\/yy\"","nc_lastLogin":0,"nc_pageLoad":1539412601,"dayNames":"[\"Sunday\",\"Monday\",\"Tuesday\",\"Wednesday\",\"Thursday\",\"Friday\",\"Saturday\"]","dayNamesShort":"[\"Sun.\",\"Mon.\",\"Tue.\",\"Wed.\",\"Thu.\",\"Fri.\",\"Sat.\"]","dayNamesMin":"[\"Su\",\"Mo\",\"Tu\",\"We\",\"Th\",\"Fr\",\"Sa\"]","monthNames":"[\"January\",\"February\",\"March\",\"April\",\"May\",\"June\",\"July\",\"August\",\"September\",\"October\",\"November\",\"December\"]","monthNamesShort":"[\"Jan.\",\"Feb.\",\"Mar.\",\"Apr.\",\"May.\",\"Jun.\",\"Jul.\",\"Aug.\",\"Sep.\",\"Oct.\",\"Nov.\",\"Dec.\"]","firstDay":"0","oc_config":"{\"session_lifetime\":1440,\"session_keepalive\":true,\"version\":\"14.0.3.0\",\"versionstring\":\"14.0.3\",\"enable_avatars\":true,\"lost_password_link\":null,\"modRewriteWorking\":true,\"sharing.maxAutocompleteResults\":0,\"sharing.minSearchStringLength\":0,\"blacklist_files_regex\":\"\\\\.(part|filepart)$\"}","oc_appconfig":"{\"core\":{\"defaultExpireDateEnabled\":false,\"defaultExpireDate\":null,\"defaultExpireDateEnforced\":null,\"enforcePasswordForPublicLink\":false,\"enableLinkPasswordByDefault\":false,\"sharingDisabledForUser\":false,\"resharingAllowed\":true,\"remoteShareAllowed\":true,\"federatedCloudShareDoc\":\"https:\\\/\\\/docs.nextcloud.com\\\/server\\\/14\\\/go.php?to=user-sharing-federated\",\"allowGroupSharing\":true},\"files\":{\"max_chunk_size\":10485760}}","oc_defaults":"{\"entity\":\"\",\"name\":\"\",\"title\":\"\",\"baseUrl\":\"\",\"syncClientUrl\":\"https:\\\/\\\/nextcloud.com\\\/install\\\/#install-clients\",\"docBaseUrl\":\"https:\\\/\\\/docs.nextcloud.com\",\"docPlaceholderUrl\":\"https:\\\/\\\/docs.nextcloud.com\\\/server\\\/14\\\/go.php?to=PLACEHOLDER\",\"slogan\":\"\\u041b\\u044e\\u0431\\u043b\\u044e \\u0442\\u0435\\u0431\\u044f :* -\",\"logoClaim\":\"\",\"shortFooter\":\"<span class=\\\"entity-name\\\"><\\\/span> \\u2013 \\u041b\\u044e\\u0431\\u043b\\u044e \\u0442\\u0435\\u0431\\u044f :* -\",\"longFooter\":\"<span class=\\\"entity-name\\\"><\\\/span> \\u2013 \\u041b\\u044e\\u0431\\u043b\\u044e \\u0442\\u0435\\u0431\\u044f :* 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(Windows NT 10.0; Win64; x64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/69.0.3497.100 Safari\/537.36","version":"13.0.6.1"}

{"reqId":"lbI4bzwMvgkXpFIBT5Wh","level":3,"time":"2018-10-13T06:36:41+00:00","remoteAddr":"193.111.60.5","user":"--","app":"no app in context","method":"GET","url":"\/","message":{"Exception":"Symfony\\Component\\Routing\\Exception\\RouteNotFoundException","Message":"Unable to generate a URL for the named route \"theming.Theming.getImage\" as such route does not exist.","Code":0,"Trace":[{"file":"\/var\/www\/nextcloud\/lib\/private\/Route\/Router.php","line":337,"function":"generate","class":"Symfony\\Component\\Routing\\Generator\\UrlGenerator","type":"->","args":["theming.Theming.getImage",{"key":"logo","useSvg":true,"v":"44"},1]},{"file":"\/var\/www\/nextcloud\/lib\/private\/Route\/CachingRouter.php","line":60,"function":"generate","class":"OC\\Route\\Router","type":"->","args":["theming.Theming.getImage",{"key":"logo","useSvg":true,"v":"44"},false]},{"file":"\/var\/www\/nextcloud\/lib\/private\/URLGenerator.php","line":79,"function":"generate","class":"OC\\Route\\CachingRouter","type":"->","args":["theming.Theming.getImage",{"key":"logo","useSvg":true,"v":"44"}]},{"file":"\/var\/www\/nextcloud\/apps\/theming\/lib\/ThemingDefaults.php","line":227,"function":"linkToRoute","class":"OC\\URLGenerator","type":"->","args":["theming.Theming.getImage",{"key":"logo","useSvg":true,"v":"44"}]},{"file":"\/var\/www\/nextcloud\/lib\/public\/Defaults.php","line":187,"function":"getLogo","class":"OCA\\Theming\\ThemingDefaults","type":"->","args":[true]},{"file":"\/var\/www\/nextcloud\/core\/templates\/layout.guest.php","line":34,"function":"getLogo","class":"OCP\\Defaults","type":"->","args":[]},{"file":"\/var\/www\/nextcloud\/lib\/private\/Template\/Base.php","line":179,"args":["\/var\/www\/nextcloud\/core\/templates\/layout.guest.php"],"function":"include"},{"file":"\/var\/www\/nextcloud\/lib\/private\/Template\/Base.php","line":151,"function":"load","class":"OC\\Template\\Base","type":"->","args":["\/var\/www\/nextcloud\/core\/templates\/layout.guest.php",null]},{"file":"\/var\/www\/nextcloud\/lib\/private\/legacy\/template.php","line":207,"function":"fetchPage","class":"OC\\Template\\Base","type":"->","args":[null]},{"file":"\/var\/www\/nextcloud\/lib\/private\/legacy\/template.php","line":238,"function":"fetchPage","class":"OC_Template","type":"->","args":[null]},{"file":"\/var\/www\/nextcloud\/lib\/private\/Template\/Base.php","line":132,"function":"fetchPage","class":"OC_Template","type":"->","args":[]},{"file":"\/var\/www\/nextcloud\/lib\/private\/legacy\/template.php","line":359,"function":"printPage","class":"OC\\Template\\Base","type":"->","args":[]},{"file":"\/var\/www\/nextcloud\/index.php","line":83,"function":"printExceptionErrorPage","class":"OC_Template","type":"::","args":[{"__class__":"Error"},500]}],"File":"\/var\/www\/nextcloud\/3rdparty\/symfony\/routing\/Generator\/UrlGenerator.php","Line":113,"CustomMessage":"--"},"userAgent":"Mozilla\/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/69.0.3497.100 Safari\/537.36","version":"13.0.6.1"}

Config.php file:

<?php
$CONFIG = array (
  'instanceid' => 'xxx',
  'passwordsalt' => 'xxx',
  'secret' => 'xxx',
  'trusted_domains' =>
  array (
    0 => 'mydomain.com',
  ),
  'datadirectory' => 'xxx',
  'overwrite.cli.url' => 'https://mydomain.com',
  'dbtype' => 'mysql',
  'version' => '13.0.6.1',
  'dbname' => 'xxx',
  'dbhost' => 'xxx',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'dbuser' => 'xxx',
  'dbpassword' => 'xxx',
  'logtimezone' => 'UTC',
  'installed' => true,
  'memcache.local' => '\\OC\\Memcache\\APCu',
  'maintenance' => false,
  'singleuser' => false,
  'token_auth_enforced' => false,
  'auth.bruteforce.protection.enabled' => true,
  'knowledgebaseenabled' => true,
  'enable_avatars' => true,
  'allow_user_to_change_display_name' => true,
  'theme' => '',
  'loglevel' => 2,
  'updater.release.channel' => 'stable',
  'updater.secret' => 'xxx',
);

No related errors in Nginx error.log, however these records appeared in the access.log:

[13/Oct/2018:09:11:19 +0300] "GET / HTTP/2.0" 500 4665 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"
[13/Oct/2018:09:13:10 +0300] "GET / HTTP/2.0" 500 4665 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:62.0) Gecko/20100101 Firefox/62.0"
[13/Oct/2018:09:13:11 +0300] "GET /js/core/merged-share-backend.js?v=a737a119-44 HTTP/2.0" 200 26512 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:62.0) Gecko/20100101 Firefox/62.0"
[13/Oct/2018:09:13:11 +0300] "GET /js/core/merged-template-prepend.js?v=a737a119-44 HTTP/2.0" 200 42239 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:62.0) Gecko/20100101 Firefox/62.0"

By the way, updater prompted to move to 13.0.7 in the Settings, however started updating to 14.0.3.

I was checking the official documentation and run the command for repair:

sudo -u www-data php occ maintenance:repair

It showed the following result:

Nextcloud or one of the apps require upgrade - only a limited number of commands are available
You may use your browser or the occ upgrade command to do the upgrade
 - Repair MySQL collation
     - All tables already have the correct collation -> nothing to do
 - Repair mime types
     - Fixed visio mime types
 - Clean tags and favorites

In AbstractMySQLDriver.php line 71:

  An exception occurred while executing 'SELECT `uid`, `displayname` FROM `oc_users` WHERE `uid_lower` = ?' with params ["***sensitive value***"]:

  SQLSTATE[42S22]: Column not found: 1054 Unknown column 'uid_lower' in 'where clause'


In PDOStatement.php line 107:

  SQLSTATE[42S22]: Column not found: 1054 Unknown column 'uid_lower' in 'where clause'


In PDOStatement.php line 105:

  SQLSTATE[42S22]: Column not found: 1054 Unknown column 'uid_lower' in 'where clause'

Could it be that the issue is caused by those files AbstractMySQLDriver.php and PDOStatement.php or the way these are processed in NC 14? I compared the content of both files from the new folder .../nextcloud/3rdparty/doctrine/dbal/lib/Doctrine/DBAL/Driver/ and from the backed-up by a web-based updater folder .../nextcloud/data/updater-***sensitive-value***/backups/nextcloud-13.0.6.1/3rdparty/doctrine/dbal/lib/Doctrine/DBAL/Driver/ and they seem to be identical on the specified lines.

No error messages were found in mysql logs.

Any help/ideas are greatly appreciated!

mine gave me the incorrect version info about upgrading as well. Wanted to take me to 14.0.3 instead of 13.0.7. That is fine, but just re-stating that it showed the incorrect version.

I had to roll back to v 13.0.6

I successfully upgrade to 14.0.3. I increased my php timeout from 60 to 120 and I manually created a new ‘nextcloud’ dir in my ‘/var/www/html’ folder, extracted the new 14.0.3 version, copied over my config.php file, data folder and apps. Then I ran ‘updater.phar’ in the ‘udpater’ folder and was patient.

@docjay Do you mean the parameter default_socket_timeout = 60 from php.ini file ?