Hi,
I think I should start by saying that I’m very green regarding everything that pertains to Nextcloud. In fact I installed it through the vmware image in “Tech and Me”, which was relatively simple but I don’t think I learned nothing in the process. So, if my questions are stupid or poorly explained, please bear with me.
I installed Nextcloud yesterday and everything is running apparently well. I’m able to use upload and download files to nexcloud, so my problem is not that.
My problem is that when I access the service through the browser window, Firefox prints the following error message:
“The owner of 192.168.1.178 has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.
192.168.1.178 uses an invalid security certificate. The certificate is not trusted because it is self-signed. The certificate is only valid for nextcloud Error code: SEC_ERROR_UNKNOWN_ISSUER”
I created an exception for the site in Firefox, so that doesn’t stop me from accessing the service.
My question is this, I was reading that Nextcloud encrypts the data between servers and clients, as explained in the site, so I assume that if I’m seeing that error message is because I configured something wrong, although I don’t know what.
In my ignorance I thought that it might have something to do with the security of my hosting service and that I might need a ssl certificate. But the truth is, I don’t really know if this has anything to do with the error message.
So, if anyone has any ideas or suggestions that could help solve this, I would be much obliged.
Best
PS - My log file below goes truncated as it excceeds the number of carachters.
[/details]
Nextcloud version 13_:
Operating system and version Deepin 15.4
Apache 2:
PHP version (eg, 7.1):
The output of your Nextcloud log in Admin > Logging:
{"reqId":"YoWof0utqHvSIkKstiYn","level":3,"time":"2018-05-16T03:37:41+01:00","remoteAddr":"192.168.1.69","user":"--","app":"PHP","method":"GET","url":"\/status.php","message":"PHP Startup: Unable to load dynamic library 'redis.so' (tried: \/usr\/lib\/php\/20170718\/redis.so (\/usr\/lib\/php\/20170718\/redis.so: undefined symbol: igbinary_serialize), \/usr\/lib\/php\/20170718\/redis.so.so (\/usr\/lib\/php\/20170718\/redis.so.so: cannot open shared object file: No such file or directory)) at Unknown#0","userAgent":"Mozilla\/5.0 (Linux) mirall\/2.3.2 (Nextcloud)","version":"13.0.2.1"}
{"reqId":"7HOTqg6peRnpsN3wv3pX","level":3,"time":"2018-05-16T03:38:11+01:00","remoteAddr":"192.168.1.69","user":"ncadmin","app":"PHP","method":"PROPFIND","url":"\/remote.php\/webdav\/","message":"PHP Startup: Unable to load dynamic library 'redis.so' (tried: \/usr\/lib\/php\/20170718\/redis.so (\/usr\/lib\/php\/20170718\/redis.so: undefined symbol: igbinary_serialize), \/usr\/lib\/php\/20170718\/redis.so.so (\/usr\/lib\/php\/20170718\/redis.so.so: cannot open shared object file: No such file or directory)) at Unknown#0","userAgent":"Mozilla\/5.0 (Linux) mirall\/2.3.2 (Nextcloud)","version":"13.0.2.1"}
{"reqId":"lapGJNBYCXFrnRxZYOFu","level":3,"time":"2018-05-16T03:38:24+01:00","remoteAddr":"192.168.1.69","user":"ncadmin","app":"PHP","method":"HEAD","url":"\/remote.php\/webdav\/\/","message":"PHP Startup: Unable to load dynamic library 'redis.so' (tried: \/usr\/lib\/php\/20170718\/redis.so (\/usr\/lib\/php\/20170718\/redis.so: undefined symbol: igbinary_serialize), \/usr\/lib\/php\/20170718\/redis.so.so (\/usr\/lib\/php\/20170718\/redis.so.so: cannot open shared object file: No such file or directory)) at Unknown#0","userAgent":"Mozilla\/5.0 (Linux) mirall\/2.3.2 (Nextcloud)","version":"13.0.2.1"}
{"reqId":"krefzCriq6zqGWpswoH6","level":3,"time":"2018-05-16T03:38:25+01:00","remoteAddr":"192.168.1.69","user":"ncadmin","app":"PHP","method":"GET","url":"\/status.php","message":"PHP Startup: Unable to load dynamic library 'redis.so' (tried: \/usr\/lib\/php\/20170718\/redis.so (\/usr\/lib\/php\/20170718\/redis.so: undefined symbol: igbinary_serialize), \/usr\/lib\/php\/20170718\/redis.so.so (\/usr\/lib\/php\/20170718\/redis.so.so: cannot open shared object file: No such file or directory)) at Unknown#0","userAgent":"Mozilla\/5.0 (Linux) mirall\/2.3.2 (Nextcloud)","version":"13.0.2.1"}
{"reqId":"zYrjEztMHIOvL1aCD77p","level":3,"time":"2018-05-16T03:38:29+01:00","remoteAddr":"192.168.1.69","user":"ncadmin","app":"PHP","method":"PROPFIND","url":"\/remote.php\/dav\/files\/ncadmin\/","message":"PHP Startup: Unable to load dynamic library 'redis.so' (tried: \/usr\/lib\/php\/20170718\/redis.so (\/usr\/lib\/php\/20170718\/redis.so: undefined symbol: igbinary_serialize), \/usr\/lib\/php\/20170718\/redis.so.so (\/usr\/lib\/php\/20170718\/redis.so.so: cannot open shared object file: No such file or directory)) at Unknown#0","userAgent":"Mozilla\/5.0 (Linux) mirall\/2.3.2 (Nextcloud)","version":"13.0.2.1"}
{"reqId":"TkmJmPC1qHNqAB2x0wsM","level":3,"time":"2018-05-16T03:38:30+01:00","remoteAddr":"192.168.1.69","user":"ncadmin","app":"PHP","method":"GET","url":"\/remote.php\/dav\/files\/ncadmin\/Photos\/Coast.jpg","message":"PHP Startup: Unable to load dynamic library 'redis.so' (tried: \/usr\/lib\/php\/20170718\/redis.so (\/usr\/lib\/php\/20170718\/redis.so: undefined symbol: igbinary_serialize), \/usr\/lib\/php\/20170718\/redis.so.so (\/usr\/lib\/php\/20170718\/redis.so.so: cannot open shared object file: No such file or directory)) at Unknown#0","userAgent":"Mozilla\/5.0 (Linux) mirall\/2.3.2 (Nextcloud)","version":"13.0.2.1"}
{"reqId":"1zyD8HSHWgVDBfgl318g","level":3,"time":"2018-05-16T03:38:49+01:00","remoteAddr":"192.168.1.69","user":"--","app":"PHP","method":"GET","url":"\/js\/core\/merged-template-prepend.js?v=73657236-0","message":"PHP Startup: Unable to load dynamic library 'redis.so' (tried: \/usr\/lib\/php\/20170718\/redis.so (\/usr\/lib\/php\/20170718\/redis.so: undefined symbol: igbinary_serialize), \/usr\/lib\/php\/20170718\/redis.so.so (\/usr\/lib\/php\/20170718\/redis.so.so: cannot open shared object file: No such file or directory)) at Unknown#0","userAgent":"Mozilla\/5.0 (X11; Linux x86_64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/57.0.2987.133 Safari\/537.36","version":"13.0.2.1"}
{"reqId":"NWBFTktwT0wXnBW8vLSf","level":3,"time":"2018-05-16T03:38:50+01:00","remoteAddr":"192.168.1.69","user":"--","app":"PHP","method":"GET","url":"\/apps\/theming\/js\/theming?v=0","message":"PHP Startup: Unable to load dynamic library 'redis.so' (tried: \/usr\/lib\/php\/20170718\/redis.so (\/usr\/lib\/php\/20170718\/redis.so: undefined symbol: igbinary_serialize), \/usr\/lib\/php\/20170718\/redis.so.so (\/usr\/lib\/php\/20170718\/redis.so.so: cannot open shared object file: No such file or directory)) at Unknown#0","userAgent":"Mozilla\/5.0 (X11; Linux x86_64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/57.0.2987.133 Safari\/537.36","version":"13.0.2.1"}
{"reqId":"6J6sxqfHvBIBSjXbXdlQ","level":3,"time":"2018-05-16T03:39:31+01:00","remoteAddr":"192.168.1.69","user":"ncadmin","app":"PHP","method":"DELETE","url":"\/apps\/firstrunwizard\/wizard","message":"PHP Startup: Unable to load dynamic library 'redis.so' (tried: \/usr\/lib\/php\/20170718\/redis.so (\/usr\/lib\/php\/20170718\/redis.so: undefined symbol: igbinary_serialize), \/usr\/lib\/php\/20170718\/redis.so.so (\/usr\/lib\/php\/20170718\/redis.so.so: cannot open shared object file: No such file or directory)) at Unknown#0","userAgent":"Mozilla\/5.0 (X11; Linux x86_64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/57.0.2987.133 Safari\/537.36","version":"13.0.2.1"}
{"reqId":"HlbzWXRslaplNnlP25MT","level":3,"time":"2018-05-16T03:43:51+01:00","remoteAddr":"192.168.1.69","user":"ncadmin","app":"PHP","method":"GET","url":"\/ocs\/v2.php\/apps\/notifications\/api\/v2\/notifications","message":"PHP Startup: Unable to load dynamic library 'redis.so' (tried: \/usr\/lib\/php\/20170718\/redis.so (\/usr\/lib\/php\/20170718\/redis.so: undefined symbol: igbinary_serialize), \/usr\/lib\/php\/20170718\/redis.so.so (\/usr\/lib\/php\/20170718\/redis.so.so: cannot open shared object file: No such file or directory)) at Unknown#0","userAgent":"Mozilla\/5.0 (X11; Linux x86_64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/57.0.2987.133 Safari\/537.36","version":"13.0.2.1"}
{"reqId":"PDi5UmprVyRI50wKPf70","level":3,"time":"2018-05-16T04:03:40+01:00","remoteAddr":"192.168.1.69","user":"ncadmin","app":"PHP","method":"PROPFIND","url":"\/remote.php\/dav\/files\/ncadmin\/","message":"PHP Startup: Unable to load dynamic library 'redis.so' (tried: \/usr\/lib\/php\/20170718\/redis.so (\/usr\/lib\/php\/20170718\/redis.so: undefined symbol: igbinary_serialize), \/usr\/lib\/php\/20170718\/redis.so.so (\/usr\/lib\/php\/20170718\/redis.so.so: cannot open shared object file: No such file or directory)) at Unknown#0","userAgent":"Mozilla\/5.0 (Linux) mirall\/2.3.2 (Nextcloud)","version":"13.0.2.1"}
{"reqId":"unARGRrntcoVlkYDRkL1","level":3,"time":"2018-05-16T04:03:52+01:00","remoteAddr":"192.168.1.69","user":"ncadmin","app":"PHP","method":"GET","url":"\/ocs\/v2.php\/apps\/notifications\/api\/v2\/notifications","message":"PHP Startup: Unable to load dynamic library 'redis.so' (tried: \/usr\/lib\/php\/20170718\/redis.so (\/usr\/lib\/php\/20170718\/redis.so: undefined symbol: igbinary_serialize), \/usr\/lib\/php\/20170718\/redis.so.so (\/usr\/lib\/php\/20170718\/redis.so.so: cannot open shared object file: No such file or directory)) at Unknown#0","userAgent":"Mozilla\/5.0 (X11; Linux x86_64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/57.0.2987.133 Safari\/537.36","version":"13.0.2.1"}
{"reqId":"TQHOZM4wd2ITBQKfniUD","level":3,"time":"2018-05-16T04:04:09+01:00","remoteAddr":"192.168.1.69","user":"ncadmin","app":"PHP","method":"PROPFIND","url":"\/remote.php\/dav\/files\/ncadmin\/","message":"PHP Startup: Unable to load dynamic library 'redis.so' (tried: \/usr\/lib\/php\/20170718\/redis.so (\/usr\/lib\/php\/20170718\/redis.so: undefined symbol: igbinary_serialize), \/usr\/lib\/php\/20170718\/redis.so.so (\/usr\/lib\/php\/20170718\/redis.so.so: cannot open shared object file: No such file or directory)) at Unknown#0","userAgent":"Mozilla\/5.0 (Linux) mirall\/2.3.2 (Nextcloud)","version":"13.0.2.1"}
{"reqId":"8ACObIcP9PqGW6L7IETQ","level":3,"time":"2018-05-16T04:04:21+01:00","remoteAddr":"192.168.1.69","user":"ncadmin","app":"PHP","method":"GET","url":"\/ocs\/v2.php\/apps\/notifications\/api\/v2\/notifications","message":"PHP Startup: Unable to load dynamic library 'redis.so' (tried: \/usr\/lib\/php\/20170718\/redis.so (\/usr\/lib\/php\/20170718\/redis.so: undefined symbol: igbinary_serialize), \/usr\/lib\/php\/20170718\/redis.so.so (\/usr\/lib\/php\/20170718\/redis.so.so: cannot open shared object file: No such file or directory)) at Unknown#0","userAgent":"Mozilla\/5.0 (X11; Linux x86_64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/57.0.2987.133 Safari\/537.36","version":"13.0.2.1"}
{"reqId":"DFv0z9Mt9eA8QuEtOXv9","level":3,"time":"2018-05-16T04:04:39+01:00","remoteAddr":"192.168.1.69","user":"ncadmin","app":"PHP","method":"PROPFIND","url":"\/remote.php\/dav\/files\/ncadmin\/","message":"PHP Startup: Unable to load dynamic library 'redis.so' (tried: \/usr\/lib\/php\/20170718\/redis.so (\/usr\/lib\/php\/20170718\/redis.so: undefined symbol: igbinary_serialize), \/usr\/lib\/php\/20170718\/redis.so.so (\/usr\/lib\/php\/20170718\/redis.so.so: cannot open shared object file: No such file or directory)) at Unknown#0","userAgent":"Mozilla\/5.0 (Linux) mirall\/2.3.2 (Nextcloud)","version":"13.0.2.1"}
{"reqId":"UuDKp6ja1IZ0s1DNvzux","level":3,"time":"2018-05-16T04:06:10+01:00","remoteAddr":"192.168.1.69","user":"ncadmin","app":"PHP","method":"PROPFIND","url":"\/remote.php\/dav\/files\/ncadmin\/","message":"PHP Startup: Unable to load dynamic library 'redis.so' (tried: \/usr\/lib\/php\/20170718\/redis.so (\/usr\/lib\/php\/20170718\/redis.so: undefined symbol: igbinary_serialize), \/usr\/lib\/php\/20170718\/redis.so.so (\/usr\/lib\/php\/20170718\/redis.so.so: cannot open shared object file: No such file or directory)) at Unknown#0","userAgent":"Mozilla\/5.0 (Linux) mirall\/2.3.2 (Nextcloud)","version":"13.0.2.1"}
{"reqId":"hmNYIpuxCOYsq7cvmGMa","level":3,"time":"2018-05-16T04:06:21+01:00","remoteAddr":"192.168.1.69","user":"ncadmin","app":"PHP","method":"GET","url":"\/ocs\/v2.php\/apps\/notifications\/api\/v2\/notifications","message":"PHP Startup: Unable to load dynamic library 'redis.so' (tried: \/usr\/lib\/php\/20170718\/redis.so (\/usr\/lib\/php\/20170718\/redis.so: undefined symbol: igbinary_serialize), \/usr\/lib\/php\/20170718\/redis.so.so (\/usr\/lib\/php\/20170718\/redis.so.so: cannot open shared object file: No such file or directory)) at Unknown#0","userAgent":"Mozilla\/5.0 (X11; Linux x86_64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/57.0.2987.133 Safari\/537.36","version":"13.0.2.1"}
{"reqId":"SO8HurXAP22Jh04DbWbp","level":3,"time":"2018-05-16T04:06:39+01:00","remoteAddr":"192.168.1.69","user":"ncadmin","app":"PHP","method":"PROPFIND","url":"\/remote.php\/dav\/files\/ncadmin\/","message":"PHP Startup: Unable to load dynamic library 'redis.so' (tried: \/usr\/lib\/php\/20170718\/redis.so (\/usr\/lib\/php\/20170718\/redis.so: undefined symbol: igbinary_serialize), \/usr\/lib\/php\/20170718\/redis.so.so (\/usr\/lib\/php\/20170718\/redis.so.so: cannot open shared object file: No such file or directory)) at Unknown#0","userAgent":"Mozilla\/5.0 (Linux) mirall\/2.3.2 (Nextcloud)","version":"13.0.2.1"}
{"reqId":"S4AzLBSbMO3vcvSEccNm","level":3,"time":"2018-05-16T04:06:39+01:00","remoteAddr":"192.168.1.69","user":"ncadmin","app":"PHP","method":"GET","url":"\/ocs\/v2.php\/apps\/notifications\/api\/v1\/notifications?format=json","message":"PHP Startup: Unable to load dynamic library 'redis.so' (tried: \/usr\/lib\/php\/20170718\/redis.so (\/usr\/lib\/php\/20170718\/redis.so: undefined symbol: igbinary_serialize), \/usr\/lib\/php\/20170718\/redis.so.so (\/usr\/lib\/php\/20170718\/redis.so.so: cannot open shared object file: No such file or directory)) at Unknown#0","userAgent":"Mozilla\/5.0 (Linux) mirall\/2.3.2 (Nextcloud)","version":"13.0.2.1"}
{"reqId":"i4LKOkIWCkJkMUXHKNgP","level":3,"time":"2018-05-16T04:07:09+01:00","remoteAddr":"192.168.1.69","user":"ncadmin","app":"PHP","method":"PROPFIND","url":"\/remote.php\/dav\/files\/ncadmin\/","message":"PHP Startup: Unable to load dynamic library 'redis.so' (tried: \/usr\/lib\/php\/20170718\/redis.so (\/usr\/lib\/php\/20170718\/redis.so: undefined symbol: igbinary_serialize), \/usr\/lib\/php\/20170718\/redis.so.so (\/usr\/lib\/php\/20170718\/redis.so.so: cannot open shared object file: No such file or directory)) at Unknown#0","userAgent":"Mozilla\/5.0 (Linux) mirall\/2.3.2 (Nextcloud)","version":"13.0.2.1"}
{"reqId":"ii3J2HJ6KaDNFh9kpTNK","level":3,"time":"2018-05-16T04:07:21+01:00","remoteAddr":"192.168.1.69","user":"ncadmin","app":"PHP","method":"GET","url":"\/ocs\/v2.php\/apps\/notifications\/api\/v2\/notifications","message":"PHP Startup: Unable to load dynamic library 'redis.so' (tried: \/usr\/lib\/php\/20170718\/redis.so (\/usr\/lib\/php\/20170718\/redis.so: undefined symbol: igbinary_serialize), \/usr\/lib\/php\/20170718\/redis.so.so (\/usr\/lib\/php\/20170718\/redis.so.so: cannot open shared object file: No such file or directory)) at Unknown#0","userAgent":"Mozilla\/5.0 (X11; Linux x86_64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/57.0.2987.133 Safari\/537.36","version":"13.0.2.1"}
{"reqId":"zT02tqr7Ry0cLV1eUFte","level":3,"time":"2018-05-16T04:07:51+01:00","remoteAddr":"192.168.1.69","user":"ncadmin","app":"PHP","method":"GET","url":"\/ocs\/v2.php\/apps\/notifications\/api\/v2\/notifications","message":"PHP Startup: Unable to load dynamic library 'redis.so' (tried: \/usr\/lib\/php\/20170718\/redis.so (\/usr\/lib\/php\/20170718\/redis.so: undefined symbol: igbinary_serialize), \/usr\/lib\/php\/20170718\/redis.so.so (\/usr\/lib\/php\/20170718\/redis.so.so: cannot open shared object file: No such file or directory)) at Unknown#0","userAgent":"Mozilla\/5.0 (X11; Linux x86_64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/57.0.2987.133 Safari\/537.36","version":"13.0.2.1"}