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Sorry to hear you’re facing problems
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In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
example
Or for longer, use three backticks above and below the code snippet:
longer
example
here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can
Nextcloud version (eg, 20.0.5): 20.0.6
Operating system and version (eg, Ubuntu 20.04): Raspberry PI OS (Docker container)
Apache or nginx version (eg, Apache 2.4.25): nginx 1.14.2
PHP version (eg, 7.4): 7.3
The issue you are facing:
I am using duckdns for a dynamic DNS, but I also have my own domain pointing at the duckdns domain. When using the cloud.myname.duckdns.org
everything works fine, but when using cloud.mydomain.tld
(which has an ALIAS record pointing to the duckdns address), I am unable to get past the login screen. Every time I try to login the page reloads. I’m guessing there are some redirection problems, but I can’t see anything in the logs.
Is this the first time you’ve seen this error? (Y/N):
Steps to replicate it:
- Setup nextcloud in a Docker container and use the nginx configuration from the documentation
- Create a duckdns subdomain
- Add an ALIAS or CNAME record from a subdomain on another DNS server to the duckdns subdomain
- Try to login using the new domain name
The output of your Nextcloud log in Admin > Logging:
No new log messages were outputted when trying to log in
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'memcache.local' => '\\OC\\Memcache\\APCu',
'apps_paths' =>
array (
0 =>
array (
'path' => '/home/pi/nextcloud/apps',
'url' => '/apps',
'writable' => false,
),
1 =>
array (
'path' => '/home/pi/nextcloud/custom_apps',
'url' => '/custom_apps',
'writable' => true,
),
),
'instanceid' => '...',
'passwordsalt' => '...',
'secret' => '...',
'trusted_domains' =>
array (
0 => 'cloud.mydomain.xyz',
1 => 'cloud.myname.duckdns.org',
),
'datadirectory' => '/home/pi/nextcloud/data',
'dbtype' => 'mysql',
'version' => '20.0.6.1',
'overwrite.cli.url' => 'https://cloud.myname.xyz',
'dbname' => 'nextcloud',
'dbhost' => '172.25.0.11',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'nextcloud',
'dbpassword' => '...',
'installed' => true,
'appstoreenabled' => true,
);
The output of your Apache/nginx/system log in /var/log/____
:
No new log messages here either
Edit: The issue no longer occurs when using a CNAME record instead of ALIAS. I thought I had already tried this, but the browser probably had cached the DNS resolution. So in case anyone else runs into the same problem, make sure you are using a CNAME record and not a web alias.