Nextcloud version: 19.0
Operating system and version: Synology DSM 6.2.3-25426 (latest version)
Apache or nginx version: Apache 2.4.39
PHP version : 7.3
Hello Community
I upgraded to Nextcloud 19 on my Synology, first there was an error through the web updater, but with OCC the update was successful without errors. I can perfectly log in with the WebUI as an Admin, but not as a user. On the log in screen it takes about a minute and then a “504” Error screen.
I have found this old thread [Solved] Can't login via Web UI anymore but I don’t know, if that is connected to my problem.
Thanks for your help.
Is this the first time you’ve seen this error? (Y/N): Yes
Steps to replicate it:
- Update Nextcloud, first with errors, afterward with OCC without.
- Log in to Admin account without problems
- Don’t be able to log in to user accounts. It works with the App on MacOS though.
The output of your Nextcloud log in Admin > Logging:
[no app in context] Warning: Login failed: (Remote IP: ***removed***, my IP)
POST /nextcloud/index.php/login
from 81.6.34.160 at 2020-06-08T10:40:40+00:00
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => '***removed***',
'passwordsalt' => '***removed***',
'secret' => '***removed***',
'trusted_domains' =>
array (
0 => 'mydomain.synology.me',
),
'datadirectory' => '/volume1/nextcloud/',
'dbtype' => 'mysql',
'version' => '19.0.0.12',
'overwrite.cli.url' => 'https://mydomain.synology.me/',
'overwriteprotocol' => 'https',
'dbname' => 'nextcloud',
'dbhost' => '127.0.0.1:3307',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => '***removed***',
'dbpassword' => '***removed***',
'installed' => true,
'memcache.local' => '\\OC\\Memcache\\APCu',
'mail_smtpmode' => 'smtp',
'mail_smtpsecure' => 'ssl',
'mail_sendmailmode' => 'smtp',
'mail_from_address' => '***removed***',
'mail_domain' => '***removed***',
'mail_smtpauth' => 1,
'mail_smtpauthtype' => 'LOGIN',
'mail_smtphost' => '***removed***',
'mail_smtpport' => '465',
'mail_smtpname' => '***removed***',
'mail_smtppassword' => '***removed***',
'maintenance' => false,
'theme' => '',
'loglevel' => 2,
'updater.release.channel' => 'stable',
'updater.secret' => '***removed***',
'app_install_overwrite' =>
array (
0 => 'documentserver_community',
),
'ldapIgnoreNamingRules' => false,
'ldapProviderFactory' => 'OCA\\User_LDAP\\LDAPProviderFactory',
'data-fingerprint' => '***removed***',
);
The output of your Apache/nginx/system log in /var/log/____:
2020-06-08T12:37:00+02:00 ***removed*** [Mon Jun 08 12:37:00.205931 2020] [autoindex:error] [pid 17369:tid 139646323304192] [client ***removed***:60648] AH01276: Cannot serve directory /var/services/web/: No matching DirectoryIndex (index.html,index.htm,index.cgi,index.php,index.php5) found, and server-generated directory index forbidden by Options directive
2020-06-08T12:41:48+02:00 ***removed*** [Mon Jun 08 12:41:48.513159 2020] [proxy_fcgi:error] [pid 17369:tid 139646298126080] (70007)The timeout specified has expired: [client ***removed***:34962] AH01075: Error dispatching request to : (polling)
2020-06-08T12:53:31+02:00 ***removed*** [Mon Jun 08 12:53:31.355830 2020] [proxy_fcgi:error] [pid 17369:tid 139646314911488] (70007)The timeout specified has expired: [client ***removed***:42948] AH01075: Error dispatching request to : (reading input brigade)