Snap: Can't update, add, or remove apps

ℹ️ Support
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11

Hey @RGaskin don’t hassle, that app list was a great help… there are a couple of apps you should deisable/remove, as they are unsupported and could be the source of your issue:

compatipility issues probable

  • app_api: 32.0.0
  • context_chat: 5.3.1
  • doom_nextcloud: 1.0.8
  • drawio: 4.1.4
  • files_zip: 2.3.0
  • integration_jira: 1.4.1
  • side_menu: 5.3.0

ARM64 issues

A prevalent cause of auto-update issues is attributed to incompatible third party apps due to snap confinement. Any apps requiring access to executable binaries will cause auto-updates to fail since these are not included in the snap. Disabling the misbehaving apps usually resolves the auto-update issue. Sometimes apps can be re-installed or re-enabled after successful manual refresh (update)… but may recur during the next auto-update.

see Managing automatic update issues

Disable apps using the commandline (shell on host)

If your Nextcloud interface is unavailable or in Maintenance mode, you can disable apps using the management console or command line:

  1. List apps: sudo nextcloud.occ app:list
  2. Disable app: sudo nextcloud.occ app:disable <appname>
    • Remove app: sudo nextcloud.occ app:remove <appname>

Note: you’ll need to disable those apps listed one by one using the <appname> (without version numbers!)

e.g. sudo nextcloud.occ app:disable app_api or sudo nextcloud.occ app:disable context_chat

recommendation

try not to collect all sorts of fancy apps because they sound interesting/fun, as some of these apps are third party apps and the maintainers are slow updating them sometimes and the snap is rather opinionated about third party binaries… its a security measure after all.

hth