SMB External storage issue

patrikh1410 · May 11, 2024, 1:52pm

Hi, i am dealing with this problem for over 2 years.
I have Windows Server domain, on this server are many network SMB shares. Everything is working fine, Windows users and Linux users can mount these shares without any problems. Some of the shares are located at server’s C:\ drive and some on other HDD’s. In Nextcloud when i want to mount share stored on C:\ drive (in Windows server), it works fine, share is properly mounted. When i want to mount share stored on other drives, it does not work. When i am mounting shares just in Ubuntu with mount command, it works fine, only in Nextcloud it is not working. I tried everything, different versions of PHP, Nextcloud, SMB and samba, CIFS etc. Now i am running Nextcloud on Ubuntu Desktop (my personal laptop) only for testing purpouses, but i tried to run on Debian, Ubuntu server, Cent, Mint, everything on real machine and in virtualization, nothing worked. I am reposting this issue after one year, because i had no idea how to solve it. I am connecting with CORRECT username, password, domain, ip address etc. Working shares have the same privilegies as not working shares, The problem is not in Windows.

Icewind\SMB\Exception\Exception: Unknown error (NT_STATUS_OBJECT_NAME_INVALID) for /

    /opt/lampp/htdocs/apps/files_external/3rdparty/icewind/smb/src/Exception/Exception.php - line 49:

    Icewind\SMB\Exception\Exception::unknown("/", "NT_STATUS_OBJECT_NAME_INVALID")

    /opt/lampp/htdocs/apps/files_external/3rdparty/icewind/smb/src/Wrapped/Parser.php - line 92:

    Icewind\SMB\Exception\Exception::fromMap([ "Icewind\\ ... "], "NT_STATUS_OBJECT_NAME_INVALID", "/")

    /opt/lampp/htdocs/apps/files_external/3rdparty/icewind/smb/src/Wrapped/Share.php - line 479:

    Icewind\SMB\Wrapped\Parser->checkForError([ "NT_STATUS ... "], "/")

    /opt/lampp/htdocs/apps/files_external/3rdparty/icewind/smb/src/Wrapped/Share.php - line 215:

    Icewind\SMB\Wrapped\Share->parseOutput([ "NT_STATUS ... "], "/")

    /opt/lampp/htdocs/apps/files_external/lib/Lib/Storage/SMB.php - line 191:

    Icewind\SMB\Wrapped\Share->stat("/")

    /opt/lampp/htdocs/apps/files_external/lib/Lib/Storage/SMB.php - line 352:

    OCA\Files_External\Lib\Storage\SMB->getFileInfo("/")

    /opt/lampp/htdocs/lib/private/Files/Storage/Common.php - line 465:

    OCA\Files_External\Lib\Storage\SMB->stat("")

    /opt/lampp/htdocs/apps/files_external/lib/Lib/Storage/SMB.php - line 733:

    OC\Files\Storage\Common->test()

    /opt/lampp/htdocs/apps/files_external/lib/MountConfig.php - line 131:

    OCA\Files_External\Lib\Storage\SMB->test("*** sensiti ... *", "*** sensiti ... *")

    /opt/lampp/htdocs/apps/files_external/lib/Controller/StoragesController.php - line 287:

    OCA\Files_External\MountConfig::getBackendStatus("*** sensiti ... *")

    /opt/lampp/htdocs/apps/files_external/lib/Controller/GlobalStoragesController.php - line 201:

    OCA\Files_External\Controller\StoragesController->updateStorageStatus("*** sensiti ... *")

    /opt/lampp/htdocs/lib/private/AppFramework/Http/Dispatcher.php - line 230:

    OCA\Files_External\Controller\GlobalStoragesController->update("*** sensiti ... *")

    /opt/lampp/htdocs/lib/private/AppFramework/Http/Dispatcher.php - line 137:

    OC\AppFramework\Http\Dispatcher->executeController([ "OCA\\File ... "], "update")

    /opt/lampp/htdocs/lib/private/AppFramework/App.php - line 183:

    OC\AppFramework\Http\Dispatcher->dispatch([ "OCA\\File ... "], "update")

    /opt/lampp/htdocs/lib/private/Route/Router.php - line 315:

    OC\AppFramework\App::main("OCA\\Files_ ... r", "update", [ "OC\\AppFr ... "], [ "1","files ... "])

    /opt/lampp/htdocs/lib/base.php - line 1064:

    OC\Route\Router->match("/apps/files ... 1")

    /opt/lampp/htdocs/index.php - line 36:

    OC::handleRequest()

Server configuration detail

Operating system: Linux 5.19.0-46-generic #47~22.04.1-Ubuntu SMP PREEMPT_DYNAMIC Wed Jun 21 15:35:31 UTC 2 x86_64

Webserver: Apache/2.4.56 (Unix) OpenSSL/1.1.1t PHP/8.2.4 mod_perl/2.0.12 Perl/v5.34.1 (apache2handler)

Database: sqlite3 3.38.5

PHP version: 8.2.4

Modules loaded: Core, date, libxml, openssl, pcre, sqlite3, zlib, bcmath, bz2, calendar, ctype, curl, dba, dom, hash, fileinfo, filter, ftp, gd, gettext, json, iconv, SPL, intl, session, ldap, mbstring, standard, mysqlnd, exif, mysqli, PDO, pdo_mysql, pdo_pgsql, pdo_sqlite, Phar, posix, random, Reflection, imap, shmop, SimpleXML, soap, sockets, sysvsem, sysvshm, tokenizer, xml, xmlreader, xmlwriter, xsl, zip, apache2handler

Nextcloud version: 27.0.0 - 27.0.0.8

Updated from an older Nextcloud/ownCloud or fresh install:

Where did you install Nextcloud from: unknown

<details><summary>Signing status</summary>

[]
</details>

<details><summary>List of activated apps</summary>

Enabled:
 - activity: 2.19.0
 - calendar: 4.4.3
 - circles: 27.0.0
 - cloud_federation_api: 1.10.0
 - comments: 1.17.0
 - contacts: 5.3.2
 - contactsinteraction: 1.8.0
 - dashboard: 7.7.0
 - dav: 1.27.0
 - federatedfilesharing: 1.17.0
 - federation: 1.17.0
 - files: 1.22.0
 - files_external: 1.19.0
 - files_pdfviewer: 2.8.0
 - files_rightclick: 1.6.0
 - files_sharing: 1.19.0
 - files_trashbin: 1.17.0
 - files_versions: 1.20.0
 - firstrunwizard: 2.16.0
 - logreader: 2.12.0
 - lookup_server_connector: 1.15.0
 - mail: 3.2.3
 - nextcloud_announcements: 1.16.0
 - notes: 4.8.0
 - notifications: 2.15.0
 - oauth2: 1.15.0
 - password_policy: 1.17.0
 - photos: 2.3.0
 - privacy: 1.11.0
 - provisioning_api: 1.17.0
 - recommendations: 1.6.0
 - related_resources: 1.2.0
 - richdocuments: 8.1.0
 - serverinfo: 1.17.0
 - settings: 1.9.0
 - sharebymail: 1.17.0
 - spreed: 17.0.1
 - support: 1.10.0
 - survey_client: 1.15.0
 - systemtags: 1.17.0
 - text: 3.8.0
 - theming: 2.2.0
 - twofactor_backupcodes: 1.16.0
 - updatenotification: 1.17.0
 - user_status: 1.7.0
 - viewer: 2.1.0
 - weather_status: 1.7.0
 - workflowengine: 2.9.0
Disabled:
 - admin_audit
 - bruteforcesettings
 - encryption
 - suspicious_login
 - twofactor_totp
 - user_ldap


</details>

<details><summary>Configuration (config/config.php)</summary>

{
    "instanceid": "***REMOVED SENSITIVE VALUE***",
    "passwordsalt": "***REMOVED SENSITIVE VALUE***",
    "secret": "***REMOVED SENSITIVE VALUE***",
    "trusted_domains": [
        "localhost"
    ],
    "datadirectory": "***REMOVED SENSITIVE VALUE***",
    "dbtype": "sqlite3",
    "version": "27.0.0.8",
    "overwrite.cli.url": "http:\/\/localhost",
    "installed": true
}

</details>

Cron Configuration: Array
(
[backgroundjobs_mode] => ajax
[lastcron] => 1688670702
)

External storages: yes

<details><summary>External storage configuration</summary>

+----------+-------------+----------+-----------------------+-----------------------------------------------------------------------------------------------------------------------------------------------------------------+---------+------------------+-------------------+-------+
| Mount ID | Mount Point | Storage  | Authentication Type   | Configuration                                                                                                                                                   | Options | Applicable Users | Applicable Groups | Type  |
+----------+-------------+----------+-----------------------+-----------------------------------------------------------------------------------------------------------------------------------------------------------------+---------+------------------+-------------------+-------+
| 1        | /SMB        | SMB/CIFS | Username and password | check_acl: false, domain: "", host: "propnet.ddns.net", password: "***", root: "", share: "webhosting", show_hidden: false, timeout: "", user: "***" |         | All              |                   | Admin |
+----------+-------------+----------+-----------------------+-----------------------------------------------------------------------------------------------------------------------------------------------------------------+---------+------------------+-------------------+-------+


</details>

Encryption: no

User-backends:

OC\User\Database

Talk configuration:

STUN servers

no custom server configured

TURN servers

no custom server configured

Signaling servers (mode: default):

no custom server configured

Browser: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/115.0

BlueBee · May 11, 2024, 3:26pm

Sounds like a permission problem.

Did you provide the www-data:www-data admin rights to the shared location?

In case it helps you:
In the past I experienced a similar problem with Windows Server. I wanted to share a subdirectory with clients which did not work. Back then the solution was to share the main directory (the disc) which just worked perfectly…

Does sharing of the main directory (disc) provide the solution?

patrikh1410 · May 12, 2024, 12:04pm

If i share the whole disc, it works…

BlueBee · May 12, 2024, 3:35pm

Great that I could help.

patrikh1410 · May 12, 2024, 6:34pm

But it is not a solution for me because in the main directory there are files that i do not want to share. I need to share subdirectories.

BlueBee · May 13, 2024, 1:39am

The problem is not related to Nextcloud, but is due to restrictions in the Windows OS (sharing restrictions of storage discs)

In NC you can configure external Storage
for example:

Folder Name = My-Data
set ´external storage´ to Local
Configuration = /mnt/folder1/subfolderA/
Available for = … your groups or all users

This does not meet your requirements?

patrikh1410 · May 13, 2024, 5:40am

No, because users are authenticated via LDAP and each user has it´s own shared folder.

patrikh1410 · May 14, 2024, 5:23pm

Okay, i have finally solved it. The problem was in smbclient package. I removed this package and forced Nextcloud to use php-smbclient. Now it works fine as expected. I appreciate your help @BlueBee!

system · May 22, 2024, 5:24pm

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