Problem to connet to external storage with ldap authentication enabled
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When I try to make a connection to an external storage (e.g. smb/cifs), Nextcloud asks me at the end of this process (by klicking on the hook an the very right of the line) to enter a passwort.
But this password never is acceptet. I’ve tried a lot of alternatives (using a local (Nextcloud) accont with admin rights, using a ldap account with admin rights, trying to do all this not in the global but personal section. Nothing is workig. Never the entered password to finalize the process is accepted.
What can I do? Where ist the mistake?
Thx, Uwe
The Basics
- Nextcloud Server version:
- Nextcloud Hub 10 (31.0.7)
- Operating system and version:
uBUNTU 24.04
- Web server and version:
- Apache/2.4.58 (Ubuntu)
- Reverse proxy and version _(e.g. nginx 1.27.2)
replace me
- PHP version
8.3
- Is this the first time you’ve seen this error? (Yes / No):
no
- When did this problem seem to first start?
after first installation
- Installation method
archive, docker
- Are you using CloudfIare, mod_security, or similar?
no
Summary of the issue you are facing:
[…]
Steps to replicate it (hint: details matter!):
Log entries
Nextcloud
The last two lines of nextcloud log, appearing when trying to enter the password:
{"reqId":"a9efLHGodtufdFD1tevH","level":2,"time":"2025-09-09T16:00:47+00:00","remoteAddr":"89.245.207.98","user":"ncmaster","app":"user_ldap","method":"POST","url":"/index.php/apps/files_external/globalstorages","message":"Bind failed: 49: Invalid credentials","userAgent":"Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:142.0) Gecko/20100101 Firefox/142.0","version":"31.0.7.1","data":{"app":"user_ldap"}}
{"reqId":"a9efLHGodtufdFD1tevH","level":2,"time":"2025-09-09T16:00:47+00:00","remoteAddr":"89.245.207.98","user":"ncmaster","app":"core","method":"POST","url":"/index.php/apps/files_external/globalstorages","message":"Login failed: 'ncmaster' (Remote IP: '89.245.207.98')","userAgent":"Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:142.0) Gecko/20100101 Firefox/142.0","version":"31.0.7.1","data":{"app":"core"}}