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Sorry to hear you’re facing problems
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In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
example
Or for longer, use three backticks above and below the code snippet:
longer
example
here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can
Nextcloud version (eg, 20.0.5): 23.0.2.1
Operating system and version (eg, Ubuntu 20.04): Ubuntu 20.04.3 LTS
Apache or nginx version (eg, Apache 2.4.25): Apache/2.4.41
PHP version (eg, 7.4): php7.4 / php-fpm7.4
The issue you are facing:
Entering the NC-URL loads very fast the login screen of nextcloud like it should be. But if i try to login with my credentials, after a long loading time the Error 504 Gateway Timeout
occurs.
Is this the first time you’ve seen this error? (Y/N): Yes and No
It was also very slow with the NC Version 22, but i was able to login. With NC 23 login is now impossible.
Steps to replicate it:
n/a
The output of your Nextcloud log in Admin > Logging:
n/a
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => 'oclflxcxijh4',
'passwordsalt' => 'xxxxxxxx',
'secret' => 'xxxxxxxxxx',
'trusted_domains' =>
array (
0 => '192.168.188.15',
1 => 'nc.z8v.de',
),
'datadirectory' => '/media/storage0/nextcloud/',
'dbtype' => 'mysql',
'version' => '23.0.2.1',
'overwrite.cli.url' => 'http://192.168.188.15/nextcloud',
'dbname' => 'nextcloud',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'xxxxxxxxxx',
'dbpassword' => 'xxxxxxxxxx',
'installed' => true,
'maintenance' => false,
'theme' => '',
'loglevel' => 2,
'log_type' => 'file',
'logfile' => '/var/log/nextcloud.log',
'mail_from_address' => 'nextcloud',
'mail_smtpmode' => 'smtp',
'mail_sendmailmode' => 'smtp',
'mail_smtphost' => 'smtp.strato.de',
'mail_domain' => 'xxxxxxxxxx',
'mail_smtpauth' => 1,
'mail_smtpsecure' => 'ssl',
'mail_smtpname' => 'xxxxxxxxxx',
'mail_smtppassword' => 'xxxxxxxxxx',
'mail_smtpport' => '465',
'default_phone_region' => 'DE',
'memcache.local' => '\\OC\\Memcache\\APCu',
'updater.secret' => 'xxxxxxxxxx',
);
The output of your Apache/nginx/system log in /var/log/acess.log
:
87.188.27.216 - - [22/Feb/2022:09:10:17 +0100] "POST /index.php/login HTTP/2.0" 504 703 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:97.0) Gecko/20100101 Firefox/97.0"
87.188.27.216 - - [22/Feb/2022:09:15:17 +0100] "GET /favicon.ico HTTP/2.0" 404 771 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:97.0) Gecko/20100101 Firefox/97.0"
79.253.193.29 - - [22/Feb/2022:09:15:19 +0100] "PROPFIND /remote.php/dav/files/Freisei/NXC HTTP/1.1" 207 5863 "-" "Mozilla/5.0 (Windows) mirall/3.4.1stable-Win64 (build 20211221) (Nextcloud, windows-10.0.19042 ClientArchitecture: x86_64 OsArchitecture: x86_64)"
87.188.27.216 - - [22/Feb/2022:09:15:26 +0100] "PROPFIND /remote.php/dav/files/Maximilian/ HTTP/1.1" 207 5875 "-" "Mozilla/5.0 (Windows) mirall/3.4.1stable-Win64 (build 20211221) (Nextcloud, windows-10.0.19044 ClientArchitecture: x86_64 OsArchitecture: x86_64)"
79.253.193.29 - - [22/Feb/2022:09:15:49 +0100] "PROPFIND /remote.php/dav/files/Freisei/NXC HTTP/1.1" 207 5863 "-" "Mozilla/5.0 (Windows) mirall/3.4.1stable-Win64 (build 20211221) (Nextcloud, windows-10.0.19042 ClientArchitecture: x86_64 OsArchitecture: x86_64)"
87.188.27.216 - - [22/Feb/2022:09:15:56 +0100] "PROPFIND /remote.php/dav/files/Maximilian/ HTTP/1.1" 207 5875 "-" "Mozilla/5.0 (Windows) mirall/3.4.1stable-Win64 (build 20211221) (Nextcloud, windows-10.0.19044 ClientArchitecture: x86_64 OsArchitecture: x86_64)"
79.253.193.29 - - [22/Feb/2022:09:16:19 +0100] "PROPFIND /remote.php/dav/files/Freisei/NXC HTTP/1.1" 207 5863 "-" "Mozilla/5.0 (Windows) mirall/3.4.1stable-Win64 (build 20211221) (Nextcloud, windows-10.0.19042 ClientArchitecture: x86_64 OsArchitecture: x86_64)"
87.188.27.216 - - [22/Feb/2022:09:16:26 +0100] "PROPFIND /remote.php/dav/files/Maximilian/ HTTP/1.1" 207 5875 "-" "Mozilla/5.0 (Windows) mirall/3.4.1stable-Win64 (build 20211221) (Nextcloud, windows-10.0.19044 ClientArchitecture: x86_64 OsArchitecture: x86_64)"
79.253.193.29 - - [22/Feb/2022:09:16:49 +0100] "PROPFIND /remote.php/dav/files/Freisei/NXC HTTP/1.1" 207 5863 "-" "Mozilla/5.0 (Windows) mirall/3.4.1stable-Win64 (build 20211221) (Nextcloud, windows-10.0.19042 ClientArchitecture: x86_64 OsArchitecture: x86_64)"
87.188.27.216 - - [22/Feb/2022:09:16:56 +0100] "PROPFIND /remote.php/dav/files/Maximilian/ HTTP/1.1" 207 5875 "-" "Mozilla/5.0 (Windows) mirall/3.4.1stable-Win64 (build 20211221) (Nextcloud, windows-10.0.19044 ClientArchitecture: x86_64 OsArchitecture: x86_64)"
79.253.193.29 - - [22/Feb/2022:09:17:19 +0100] "PROPFIND /remote.php/dav/files/Freisei/NXC HTTP/1.1" 207 5863 "-" "Mozilla/5.0 (Windows) mirall/3.4.1stable-Win64 (build 20211221) (Nextcloud, windows-10.0.19042 ClientArchitecture: x86_64 OsArchitecture: x86_64)"
87.188.27.216 - - [22/Feb/2022:09:17:26 +0100] "PROPFIND /remote.php/dav/files/Maximilian/ HTTP/1.1" 207 5875 "-" "Mozilla/5.0 (Windows) mirall/3.4.1stable-Win64 (build 20211221) (Nextcloud, windows-10.0.19044 ClientArchitecture: x86_64 OsArchitecture: x86_64)"
The output of your Apache/nginx/system log in /var/log/error.log
:
[Tue Feb 22 09:12:45.124303 2022] [proxy_fcgi:error] [pid 1640614:tid 140544090380032] (70007)The timeout specified has expired: [client 87.188.27.216:51903] AH01075: Error dispatching request to : (polling)
[Tue Feb 22 09:12:57.864309 2022] [proxy_fcgi:error] [pid 1640614:tid 140544048375552] (70007)The timeout specified has expired: [client 87.188.27.216:51903] AH01075: Error dispatching request to : (polling)
[Tue Feb 22 09:13:01.196307 2022] [proxy_fcgi:error] [pid 1640614:tid 140544073578240] (70007)The timeout specified has expired: [client 87.188.27.216:51903] AH01075: Error dispatching request to : (polling)
[Tue Feb 22 09:13:05.332338 2022] [proxy_fcgi:error] [pid 1640614:tid 140544056776448] (70007)The timeout specified has expired: [client 87.188.27.216:51903] AH01075: Error dispatching request to : (polling)
[Tue Feb 22 09:13:06.064300 2022] [proxy_fcgi:error] [pid 1640614:tid 140544081979136] (70007)The timeout specified has expired: [client 87.188.27.216:51903] AH01075: Error dispatching request to : (polling)
[Tue Feb 22 09:15:17.480310 2022] [proxy_fcgi:error] [pid 1640614:tid 140544098780928] (70007)The timeout specified has expired: [client 87.188.27.216:51935] AH01075: Error dispatching request to : (polling)