Nextcloud version Nextcloud 23.0.5
Operating system and version Plesk
I have used the file drop feature before and so far it worked. Sometimes others reported problems, but I could never reproduce it and after a while they could use it, so I assume this was some issue on their side.
However, it happened again: Someone who was supposed to deliver files could not upload the files. In the right hand corner a message pops up “Couldn’t upload file xxxxxxx”.
The system still shows the rotating symbol for “uploading”, but nothing happens for hours, and the files are not that huge. So I tested it myself in an incognito window of my browser and with a small PDF file everything worked. Then I tried a bigger video 400MB and after a couple of seconds I got the same error as the other person. A second person reported the same problem, but managed to upload 8 files after reducing their size. This won’t work with the other person, as their files are audio files.
So I just did some updating to make sure there is no other issue. But now, with the latest version I still get the error message with bigger files. I just tested again and it worked fine with a PPT (59kb) and a .m4a file (84 MB), but it immediately stops with a MP4 file of 470MB.
I thought I might have reached the webspace limit, but I don’t think this is the case.
So my other thought is, that there is a file size limit for file drops, but I couldn’t find any setting for this.
I can upload big files (tested with 2GB and 4GB before) without problems as a user in “normal” folders, but via the file drop link it doesn’t work. So it can’t be a general setting in Nextcloud, PHP or the webserver, but it must be specific for the file drop function.