Single user unable to log into webinterface - 405 not allowed

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Nextcloud version: 24.0.2 / 24.0.3
Operating system and version: via Docker on Synology DSM 6.2.4
Apache or nginx version: nginx reverse Proxy on DSM + internal server in docker image
PHP version: unknown

Without known changes one single user (myself) is not able to log in into the Nextcloud webinterface any more. The admin and other users work without problems, and my Nextcloud client still syncs without problems.
The webinterface shows “Melde an…” with a turning circle. After 60 seconds I get the error “405 Not Allowed nginx”. I already upgraded from 24.0.2 to 24.0.3 but the problem still occurs.

Is this the first time you’ve seen this error? (Y/N): It happens every time I try to login

Steps to replicate it: Only possible with my account, but every time

The output of your Nextcloud log in Admin > Logging:
no log entries connected to the failed log in

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

<?php                                                                                                                                                     
$CONFIG = array (                                                                                                                                         
  'lost_password_link' => 'disabled',                                                                                                                     
  'passwordsalt' => '###########################',                                                                                                     
  'datadirectory' => '/var/www/html/data',                                                                                                                
  'dbtype' => 'mysql',                                                                                                                                    
  'version' => '24.0.3.2',                                                                                                                                
  'dbname' => 'nextcloud',                                                                                                                                
  'dbhost' => '#######################',                                                                                                                       
  'dbtableprefix' => 'oc_',                                                                                                                               
  'dbuser' => 'oc_admin',                                                                                                                                 
  'dbpassword' => '#######################',                                                                                                       
  'installed' => true,                                                                                                                                    
  'loglevel' => 0,                                                                                                                                        
  'maintenance' => false,                                                                                                                                 
  'theme' => '',                                                                                                                                          
  'trusted_domains' =>                                                                                                                                    
  array (                                                                                                                                                 
    0 => '###################',                                                                                                                         
    1 => '###################',                                                                                                                            
    2 => '###################',                                                                                                                       
  ),                                                                                                                                                      
  'share_folder' => '/Shared',                                                                                                                            
  'secret' => '######################################',                                         
  'trashbin_retention_obligation' => 'auto',                                                                                                              
  'updater.release.channel' => 'stable',                                                                                                                  
  'memcache.local' => '\\OC\\Memcache\\APCu',                                                                                                             
  'mail_smtpmode' => 'smtp',                                                                                                                              
  'mail_smtpsecure' => 'ssl',                                                                                                                             
  'mail_from_address' => 'relay',                                                                                                                         
  'mail_domain' => '##############',                                                                                                                        
  'mail_smtpauthtype' => 'LOGIN',                                                                                                                         
  'mail_smtpauth' => 1,                                                                                                                                   
  'mail_smtphost' => 'smtp.strato.de',                                                                                                                    
  'mail_smtpport' => '465',                                                                                                                               
  'mail_smtpname' => '#################',                                                                                                                
  'mail_smtppassword' => '####################',                                                                                                                  
  'instanceid' => '#############',                                                                                                                         
  'overwrite.cli.url' => '####################',                                                                                                    
  'overwritehost' => '###############',                                                                                                                
  'overwriteprotocol' => 'https',                                                                                                                         
  'has_rebuilt_cache' => true,                                                                                                                            
  'mysql.utf8mb4' => true,                                                                                                                                
  'default_phone_region' => 'DE',                                                                                                                         
);

The output of your Apache/nginx/system log in /var/log/____:
couldn’t find relevant log files

Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.

Here the of the nextcloud.log refering to the User “Tim”

{"reqId":"ZwcLhQAWVrE9LaMdcQKu","level":0,"time":"2022-08-02T15:04:50+00:00","remoteAddr":"100.75.109.34","user":"Tim","app":"webdav","method":"GET","url":"/remote.php/dav/files/Tim/bookmarks.xbel.lock","message":"File with name //bookmarks.xbel.lock could not be located","userAgent":"Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:103.0) Gecko/20100101 Firefox/103.0","version":"24.0.3.2","exception":{"Exception":"Sabre\\DAV\\Exception\\NotFound","Message":"File with name //bookmarks.xbel.lock could not be located","Code":0,"Trace":[{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/Tree.php","line":78,"function":"getChild","class":"OCA\\DAV\\Connector\\Sabre\\Directory","type":"->","args":["bookmarks.xbel.lock"]},{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/CorePlugin.php","line":76,"function":"getNodeForPath","class":"Sabre\\DAV\\Tree","type":"->","args":["files/Tim/bookmarks.xbel.lock"]},{"file":"/var/www/html/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"httpGet","class":"Sabre\\DAV\\CorePlugin","type":"->","args":[{"__class__":"Sabre\\HTTP\\Request"},{"__class__":"Sabre\\HTTP\\Response"}]},{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php","line":472,"function":"emit","class":"Sabre\\DAV\\Server","type":"->","args":["method:GET",[{"__class__":"Sabre\\HTTP\\Request"},{"__class__":"Sabre\\HTTP\\Response"}]]},{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php","line":253,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->","args":[{"__class__":"Sabre\\HTTP\\Request"},{"__class__":"Sabre\\HTTP\\Response"}]},{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php","line":321,"function":"start","class":"Sabre\\DAV\\Server","type":"->","args":[]},{"file":"/var/www/html/apps/dav/lib/Server.php","line":352,"function":"exec","class":"Sabre\\DAV\\Server","type":"->","args":[]},{"file":"/var/www/html/apps/dav/appinfo/v2/remote.php","line":35,"function":"exec","class":"OCA\\DAV\\Server","type":"->","args":[]},{"file":"/var/www/html/remote.php","line":166,"args":["/var/www/html/apps/dav/appinfo/v2/remote.php"],"function":"require_once"}],"File":"/var/www/html/apps/dav/lib/Connector/Sabre/Directory.php","Line":242,"CustomMessage":"--"}}
{"reqId":"ZwcLhQAWVrE9LaMdcQKu","level":0,"time":"2022-08-02T15:04:50+00:00","remoteAddr":"100.75.109.34","user":"Tim","app":"scss_cacher","method":"GET","url":"/remote.php/dav/files/Tim/bookmarks.xbel.lock","message":"SCSSCacher::process ordinary check follows","userAgent":"Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:103.0) Gecko/20100101 Firefox/103.0","version":"24.0.3.2","data":{"app":"scss_cacher"}}
{"reqId":"ZwcLhQAWVrE9LaMdcQKu","level":0,"time":"2022-08-02T15:04:50+00:00","remoteAddr":"100.75.109.34","user":"Tim","app":"scss_cacher","method":"GET","url":"/remote.php/dav/files/Tim/bookmarks.xbel.lock","message":"SCSSCacher::isCached 842f-94ab-server.css isCachedCache is expired or unset","userAgent":"Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:103.0) Gecko/20100101 Firefox/103.0","version":"24.0.3.2","data":{"app":"scss_cacher"}}
{"reqId":"ZwcLhQAWVrE9LaMdcQKu","level":0,"time":"2022-08-02T15:04:50+00:00","remoteAddr":"100.75.109.34","user":"Tim","app":"scss_cacher","method":"GET","url":"/remote.php/dav/files/Tim/bookmarks.xbel.lock","message":"SCSSCacher::isCached NotFoundException /appdata_ocvzjcsvmrmb/css/core/842f-94ab-server.css","userAgent":"Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:103.0) Gecko/20100101 Firefox/103.0","version":"24.0.3.2","data":{"app":"scss_cacher"}}
{"reqId":"ZwcLhQAWVrE9LaMdcQKu","level":0,"time":"2022-08-02T15:04:50+00:00","remoteAddr":"100.75.109.34","user":"Tim","app":"scss_cacher","method":"GET","url":"/remote.php/dav/files/Tim/bookmarks.xbel.lock","message":"SCSSCacher::process Lock acquired for /core/css/server.scss","userAgent":"Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:103.0) Gecko/20100101 Firefox/103.0","version":"24.0.3.2","data":{"app":"scss_cacher"}}
{"reqId":"ZwcLhQAWVrE9LaMdcQKu","level":0,"time":"2022-08-02T15:04:51+00:00","remoteAddr":"100.75.109.34","user":"Tim","app":"scss_cacher","method":"GET","url":"/remote.php/dav/files/Tim/bookmarks.xbel.lock","message":"SCSSCacher::cache /core/css/server.scss compiled and successfully cached","userAgent":"Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:103.0) Gecko/20100101 Firefox/103.0","version":"24.0.3.2","data":{"app":"scss_cacher"}}
{"reqId":"ZwcLhQAWVrE9LaMdcQKu","level":0,"time":"2022-08-02T15:04:51+00:00","remoteAddr":"100.75.109.34","user":"Tim","app":"scss_cacher","method":"GET","url":"/remote.php/dav/files/Tim/bookmarks.xbel.lock","message":"SCSSCacher::process Lock removed for /core/css/server.scss","userAgent":"Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:103.0) Gecko/20100101 Firefox/103.0","version":"24.0.3.2","data":{"app":"scss_cacher"}}
{"reqId":"ZwcLhQAWVrE9LaMdcQKu","level":0,"time":"2022-08-02T15:04:51+00:00","remoteAddr":"100.75.109.34","user":"Tim","app":"scss_cacher","method":"GET","url":"/remote.php/dav/files/Tim/bookmarks.xbel.lock","message":"SCSSCacher::process ordinary check follows","userAgent":"Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:103.0) Gecko/20100101 Firefox/103.0","version":"24.0.3.2","data":{"app":"scss_cacher"}}
{"reqId":"ZwcLhQAWVrE9LaMdcQKu","level":0,"time":"2022-08-02T15:04:51+00:00","remoteAddr":"100.75.109.34","user":"Tim","app":"scss_cacher","method":"GET","url":"/remote.php/dav/files/Tim/bookmarks.xbel.lock","message":"SCSSCacher::isCached 842f-94ab-css-variables.css isCachedCache is expired or unset","userAgent":"Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:103.0) Gecko/20100101 Firefox/103.0","version":"24.0.3.2","data":{"app":"scss_cacher"}}
{"reqId":"ZwcLhQAWVrE9LaMdcQKu","level":0,"time":"2022-08-02T15:04:51+00:00","remoteAddr":"100.75.109.34","user":"Tim","app":"scss_cacher","method":"GET","url":"/remote.php/dav/files/Tim/bookmarks.xbel.lock","message":"SCSSCacher::isCached NotFoundException /appdata_ocvzjcsvmrmb/css/core/842f-94ab-css-variables.css","userAgent":"Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:103.0) Gecko/20100101 Firefox/103.0","version":"24.0.3.2","data":{"app":"scss_cacher"}}
{"reqId":"ZwcLhQAWVrE9LaMdcQKu","level":0,"time":"2022-08-02T15:04:51+00:00","remoteAddr":"100.75.109.34","user":"Tim","app":"scss_cacher","method":"GET","url":"/remote.php/dav/files/Tim/bookmarks.xbel.lock","message":"SCSSCacher::process Lock acquired for /core/css/css-variables.scss","userAgent":"Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:103.0) Gecko/20100101 Firefox/103.0","version":"24.0.3.2","data":{"app":"scss_cacher"}}
{"reqId":"ZwcLhQAWVrE9LaMdcQKu","level":0,"time":"2022-08-02T15:04:52+00:00","remoteAddr":"100.75.109.34","user":"Tim","app":"scss_cacher","method":"GET","url":"/remote.php/dav/files/Tim/bookmarks.xbel.lock","message":"SCSSCacher::cache /core/css/css-variables.scss compiled and successfully cached","userAgent":"Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:103.0) Gecko/20100101 Firefox/103.0","version":"24.0.3.2","data":{"app":"scss_cacher"}}
{"reqId":"ZwcLhQAWVrE9LaMdcQKu","level":0,"time":"2022-08-02T15:04:52+00:00","remoteAddr":"100.75.109.34","user":"Tim","app":"scss_cacher","method":"GET","url":"/remote.php/dav/files/Tim/bookmarks.xbel.lock","message":"SCSSCacher::process Lock removed for /core/css/css-variables.scss","userAgent":"Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:103.0) Gecko/20100101 Firefox/103.0","version":"24.0.3.2","data":{"app":"scss_cacher"}}
{"reqId":"fD2iEiKEkfCSArWhCvty","level":0,"time":"2022-08-02T15:06:40+00:00","remoteAddr":"100.75.109.34","user":"Tim","app":"webdav","method":"GET","url":"/remote.php/dav/files/Tim/tabs.xbel.lock","message":"File with name //tabs.xbel.lock could not be located","userAgent":"Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:103.0) Gecko/20100101 Firefox/103.0","version":"24.0.3.2","exception":{"Exception":"Sabre\\DAV\\Exception\\NotFound","Message":"File with name //tabs.xbel.lock could not be located","Code":0,"Trace":[{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/Tree.php","line":78,"function":"getChild","class":"OCA\\DAV\\Connector\\Sabre\\Directory","type":"->","args":["tabs.xbel.lock"]},{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/CorePlugin.php","line":76,"function":"getNodeForPath","class":"Sabre\\DAV\\Tree","type":"->","args":["files/Tim/tabs.xbel.lock"]},{"file":"/var/www/html/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"httpGet","class":"Sabre\\DAV\\CorePlugin","type":"->","args":[{"__class__":"Sabre\\HTTP\\Request"},{"__class__":"Sabre\\HTTP\\Response"}]},{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php","line":472,"function":"emit","class":"Sabre\\DAV\\Server","type":"->","args":["method:GET",[{"__class__":"Sabre\\HTTP\\Request"},{"__class__":"Sabre\\HTTP\\Response"}]]},{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php","line":253,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->","args":[{"__class__":"Sabre\\HTTP\\Request"},{"__class__":"Sabre\\HTTP\\Response"}]},{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php","line":321,"function":"start","class":"Sabre\\DAV\\Server","type":"->","args":[]},{"file":"/var/www/html/apps/dav/lib/Server.php","line":352,"function":"exec","class":"Sabre\\DAV\\Server","type":"->","args":[]},{"file":"/var/www/html/apps/dav/appinfo/v2/remote.php","line":35,"function":"exec","class":"OCA\\DAV\\Server","type":"->","args":[]},{"file":"/var/www/html/remote.php","line":166,"args":["/var/www/html/apps/dav/appinfo/v2/remote.php"],"function":"require_once"}],"File":"/var/www/html/apps/dav/lib/Connector/Sabre/Directory.php","Line":242,"CustomMessage":"--"}}
{"reqId":"fD2iEiKEkfCSArWhCvty","level":0,"time":"2022-08-02T15:06:40+00:00","remoteAddr":"100.75.109.34","user":"Tim","app":"scss_cacher","method":"GET","url":"/remote.php/dav/files/Tim/tabs.xbel.lock","message":"SCSSCacher::process ordinary check follows","userAgent":"Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:103.0) Gecko/20100101 Firefox/103.0","version":"24.0.3.2","data":{"app":"scss_cacher"}}
{"reqId":"fD2iEiKEkfCSArWhCvty","level":0,"time":"2022-08-02T15:06:40+00:00","remoteAddr":"100.75.109.34","user":"Tim","app":"scss_cacher","method":"GET","url":"/remote.php/dav/files/Tim/tabs.xbel.lock","message":"SCSSCacher::isCached 842f-94ab-server.css isCachedCache is expired or unset","userAgent":"Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:103.0) Gecko/20100101 Firefox/103.0","version":"24.0.3.2","data":{"app":"scss_cacher"}}
{"reqId":"fD2iEiKEkfCSArWhCvty","level":0,"time":"2022-08-02T15:06:40+00:00","remoteAddr":"100.75.109.34","user":"Tim","app":"scss_cacher","method":"GET","url":"/remote.php/dav/files/Tim/tabs.xbel.lock","message":"SCSSCacher::isCached 842f-94ab-server.css dependencies successfully cached for 5 minutes","userAgent":"Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:103.0) Gecko/20100101 Firefox/103.0","version":"24.0.3.2","data":{"app":"scss_cacher"}}
{"reqId":"fD2iEiKEkfCSArWhCvty","level":0,"time":"2022-08-02T15:06:40+00:00","remoteAddr":"100.75.109.34","user":"Tim","app":"scss_cacher","method":"GET","url":"/remote.php/dav/files/Tim/tabs.xbel.lock","message":"SCSSCacher::process ordinary check follows","userAgent":"Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:103.0) Gecko/20100101 Firefox/103.0","version":"24.0.3.2","data":{"app":"scss_cacher"}}
{"reqId":"fD2iEiKEkfCSArWhCvty","level":0,"time":"2022-08-02T15:06:40+00:00","remoteAddr":"100.75.109.34","user":"Tim","app":"scss_cacher","method":"GET","url":"/remote.php/dav/files/Tim/tabs.xbel.lock","message":"SCSSCacher::isCached 842f-94ab-css-variables.css isCachedCache is expired or unset","userAgent":"Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:103.0) Gecko/20100101 Firefox/103.0","version":"24.0.3.2","data":{"app":"scss_cacher"}}
{"reqId":"fD2iEiKEkfCSArWhCvty","level":0,"time":"2022-08-02T15:06:40+00:00","remoteAddr":"100.75.109.34","user":"Tim","app":"scss_cacher","method":"GET","url":"/remote.php/dav/files/Tim/tabs.xbel.lock","message":"SCSSCacher::isCached 842f-94ab-css-variables.css dependencies successfully cached for 5 minutes","userAgent":"Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:103.0) Gecko/20100101 Firefox/103.0","version":"24.0.3.2","data":{"app":"scss_cacher"}}
{"reqId":"WankVxw4OzY5VEd32vIu","level":0,"time":"2022-08-02T15:09:59+00:00","remoteAddr":"100.75.109.34","user":"Tim","app":"news","method":"GET","url":"/index.php/apps/news/api/v1-2/feeds?","message":"new parser added : FeedIo\\Standard\\Json","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/3.20.3","version":"24.0.3.2","data":{"app":"news"}}
{"reqId":"WankVxw4OzY5VEd32vIu","level":0,"time":"2022-08-02T15:09:59+00:00","remoteAddr":"100.75.109.34","user":"Tim","app":"news","method":"GET","url":"/index.php/apps/news/api/v1-2/feeds?","message":"new parser added : FeedIo\\Standard\\Atom","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/3.20.3","version":"24.0.3.2","data":{"app":"news"}}
{"reqId":"WankVxw4OzY5VEd32vIu","level":0,"time":"2022-08-02T15:09:59+00:00","remoteAddr":"100.75.109.34","user":"Tim","app":"news","method":"GET","url":"/index.php/apps/news/api/v1-2/feeds?","message":"new parser added : FeedIo\\Standard\\Rss","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/3.20.3","version":"24.0.3.2","data":{"app":"news"}}
{"reqId":"WankVxw4OzY5VEd32vIu","level":0,"time":"2022-08-02T15:09:59+00:00","remoteAddr":"100.75.109.34","user":"Tim","app":"news","method":"GET","url":"/index.php/apps/news/api/v1-2/feeds?","message":"new parser added : FeedIo\\Standard\\Rdf","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/3.20.3","version":"24.0.3.2","data":{"app":"news"}}
{"reqId":"SpmPCpBlBeEfkQp25yUg","level":0,"time":"2022-08-02T15:09:59+00:00","remoteAddr":"100.75.109.34","user":"Tim","app":"news","method":"GET","url":"/index.php/apps/news/api/v1-2/folders?","message":"new parser added : FeedIo\\Standard\\Json","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/3.20.3","version":"24.0.3.2","data":{"app":"news"}}
{"reqId":"SpmPCpBlBeEfkQp25yUg","level":0,"time":"2022-08-02T15:09:59+00:00","remoteAddr":"100.75.109.34","user":"Tim","app":"news","method":"GET","url":"/index.php/apps/news/api/v1-2/folders?","message":"new parser added : FeedIo\\Standard\\Atom","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/3.20.3","version":"24.0.3.2","data":{"app":"news"}}
{"reqId":"SpmPCpBlBeEfkQp25yUg","level":0,"time":"2022-08-02T15:09:59+00:00","remoteAddr":"100.75.109.34","user":"Tim","app":"news","method":"GET","url":"/index.php/apps/news/api/v1-2/folders?","message":"new parser added : FeedIo\\Standard\\Rss","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/3.20.3","version":"24.0.3.2","data":{"app":"news"}}
{"reqId":"SpmPCpBlBeEfkQp25yUg","level":0,"time":"2022-08-02T15:09:59+00:00","remoteAddr":"100.75.109.34","user":"Tim","app":"news","method":"GET","url":"/index.php/apps/news/api/v1-2/folders?","message":"new parser added : FeedIo\\Standard\\Rdf","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/3.20.3","version":"24.0.3.2","data":{"app":"news"}}
{"reqId":"Ahvj6kSUvFv6YoPV0sT5","level":0,"time":"2022-08-02T15:13:28+00:00","remoteAddr":"100.75.109.34","user":"Tim","app":"no app in context","method":"PROPFIND","url":"/remote.php/dav/files/Tim//","message":"mount at /Tim/ has no provider set, performing full setup","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/3.20.3","version":"24.0.3.2","data":[]}
{"reqId":"M7DONvyyJi6x7cLDJX0p","level":0,"time":"2022-08-02T15:13:29+00:00","remoteAddr":"100.75.109.34","user":"Tim","app":"no app in context","method":"PROPFIND","url":"/remote.php/dav/files/Tim//ZumTeilen/","message":"mount at /Tim/ has no provider set, performing full setup","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/3.20.3","version":"24.0.3.2","data":[]}
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I hope that these logs are helpful. Please let me know if you need more Information.

Tim

2

Some news: If I connect directly via http to the docker container, the login works but takes about 90 seconds. After the login, the nextcloud webinterface works with normal speed.

3

Hi. Not much help from my part, just here to say I have the same problem (only one user cannot login, which is me, admin, or only after a long time with increased timeout setting), and no clue what the cause is. Everything else (sync, login with app passwords by apps, other users, etc.) works fine.

  • I’ve looked into mysql queries and just saw a loop with no direction into why that started
  • Nextcloud log says “mount at /[user = me]/ has no provider set, performing full setup”, but the log also says that for other user who CAN login smoothly
  • tried a whole bunch of other things, like removing external storages, running a series of occ commands, but everything seems fine and nothing helpt to solve the problem.

@Tim, did you make any progress?

4

Okay. There you have the answer: https://help.nextcloud.com/t/disconnect-all-sessions-revoking-access-for-all-apps-of-a-user/37955/8

Cleaned out tokens as described here, and login is fine again.

5

Hello Castiontone, I have not made any progress up to now. I guess I will wait for it to be fixed in 24.0.5

6

So I can confirm, updating to Nextcloud 24.0.5 fixed this Issue in my case. Login works fast and normal again.