Sign out loop Issue (Windows Desktop)

The Basicse

  • Nextcloud Server version (e.g., 29.x.x):
    • 32.0.3Operating system and version (e.g., Ubuntu 24.04):

    • replace me

  • Web server and version (e.g, Apache 2.4.25):
    • I don't know what this is
  • Reverse proxy and version _(e.g. nginx 1.27.2)
    • I don't know what this is
  • PHP version (e.g, 8.3):
    • I don't know what this is
  • Is this the first time you’ve seen this error? (Yes / No):
    • Yes
  • When did this problem seem to first start?
    • Today
  • Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
    • The windows application was installed via a typical executable. The actual server is installed via a linux app "store", Big Bear
  • Are you using CloudfIare, mod_security, or similar? (Yes / No)
    • My server runs off a pi I have CasaOS installed on.

Summary of the issue you are facing:

Windows side of nextcloud will not log in. Defaults to "Signed out from (my url here) as (my username), though if I press the “Log in” button I connects briefly (sometimes longer) with a message of “no nextcloud connection configured.” This was not a problem last week, which is the last time I had my sync unpaused. I have not restared my computer between then and when the issue started occurring. I do not have this issue connecting to my own webhost via the URL I have set up, however - my login credentials work fine and I can upload or download files through my browser normally. It’s just the application that decided it wasn’t working right. I did update the windows application the moment I noticed this issue, though it seems like it’s to no avail

Steps to replicate it (hint: details matter!):

  1. Open nextcloud

  2. It shows that I am signed out.

  3. click log in repeatedly or once, still signed out.

Log entries

Nextcloud

Pass: w3DpP7N37W

Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log located in your data directory). Feel free to use a pastebin/gist service if necessary.

Nextcloud Config

[General]
clientVersion=34.0.1 (build 20260804)
isVfsEnabled=false
launchOnSystemStartup=true
optionalServerNotifications=true
promptDeleteAllFiles=false
showCallNotifications=true
showChatNotifications=true
showInExplorerNavigationPane=true
showQuotaWarningNotifications=true
clientPreviousVersion=34.0.0 (build 20260727)
desktopEnterpriseChannel=invalid
lastSelectedAccount=0

[Accounts]
0\version=13
0\url=REDACTED
0\dav_user=REDACTED
0\displayName=REDACTED
0\serverVersion=31.0.6.2
0\serverColor=@Variant(\0\0\0\x43\x1\xff\xff\0\0gg\x9e\x9e\0\0)
0\serverTextColor=@Variant(\0\0\0\x43\x1\xff\xff\xff\xff\xff\xff\xff\xff\0\0)
0\serverHasValidSubscription=false
0\encryptionCertificateSha256Fingerprint=@ByteArray()
0\networkProxyType=0
0\networkProxyHostName=REDACTED
0\networkProxyPort=8080
0\networkProxyNeedsAuth=true
0\networkProxyUser=REDACTED
0\networkUploadLimitSetting=0
0\networkDownloadLimitSetting=0
0\networkUploadLimit=10000
0\networkDownloadLimit=0
0\webflow_user=REDACTED
0\authType=webflow
version=13
0\desktopEnterpriseChannel=stable
0\Folders\2\localPath=C:/Users/REDACTED/Music/
0\Folders\3\localPath=C:/Users/REDACTED/OneDrive/Pictures/
0\Folders\2\journalPath=.sync_c7b9bb776d35.db
0\Folders\3\journalPath=.sync_6565249efcdd.db
0\Folders\2\targetPath=/REDACTED
0\Folders\3\targetPath=/REDACTED
0\Folders\2\paused=false
0\Folders\3\paused=false
0\Folders\2\ignoreHiddenFiles=false
0\Folders\3\ignoreHiddenFiles=false
0\Folders\2\virtualFilesMode=off
0\Folders\3\virtualFilesMode=off
0\Folders\2\version=2
0\Folders\3\version=2
0\Folders\2\navigationPaneClsid=@Variant(\0\0\0\x7f\0\0\0\x6QUuid\0\x17\xbcy\xc4hkG\xc3\x9b\xe\r\x1d\xe\xaa\x66\x11)
0\Folders\3\navigationPaneClsid=@Variant(\0\0\0\x7f\0\0\0\x6QUuid\0\xba\x13>\xbc\x7f\xc5O\xa0\x91\x99\x8f$\xe5\x8c\x99q)
0\Folders\1\localPath=C:/Users/REDACTED/Documents/
0\Folders\1\journalPath=.sync_f2a8c7b66fbd.db
0\Folders\1\targetPath=/REDACTED
0\Folders\1\paused=false
0\Folders\1\ignoreHiddenFiles=false
0\Folders\1\virtualFilesMode=off
0\Folders\1\version=2
0\Folders\1\navigationPaneClsid=@Variant(\0\0\0\x7f\0\0\0\x6QUuid\0xF\xad\x11X\x12G\xba\x9a\x1b\xe7\xb4P?\x96K)

[Settings]
geometry=@ByteArray(\x1\xd9\xd0\xcb\0\x3\0\0\0\0\0W\0\0\x1\b\0\0\x4\f\0\0\x3\xa3\0\0\0W\0\0\x1'\0\0\x4\f\0\0\x3\xa3\0\0\0\0\0\0\0\0\a\x80\0\0\0W\0\0\x1'\0\0\x4\f\0\0\x3\xa3)

Sorry I’m so sparse on info. I’m an amatuer at best when it comes to webdev, I mostly slung this thing together using a tutorial and didn’t have any issues until. . . . now? Been at least like 6 months since I put it together.

Hi @Moghain, you wrote:

but also

This means in my understanding that your last successgull connect of the client to your NC-Server was to Version 31.0.6.2. So the question is did you update last week from 31.0.6 to 32.0.3 and if so why to 32.0.3 and not to 32.0.13 what is the last release of Version 32 (July 23, 2026), while 32.0.3 is from December 11, 2025.

I updated both the windows side and the linux side AFTER the issue started occurring, thinking an update might fix it. This log is from after the fact, unfortunately.

And to answer your question more properly, this is why: