Settings/admin/serverinfo Service Unavailable 503

The Basics

  • Nextcloud Server version : 33.0.1
  • Operating system and version (Ubuntu 24.04): Ubuntu 24.04.4
  • Web server and version :Apache 2.4.58
  • PHP version : 8.3.6
  • Is this the first time you’ve seen this error? : YES

* When did this problem seem to first start? After “apt update”

  • Installation method (AIO vmware)
  • Are you using Cloudflare, mod_security, or similar? NO

Web Browser

Chrome v146

nextcloud.log dont contain errors.

Summary of the issue you are facing:

Please how to solve proplem of /settings/admin/serverinfo (Server information page) :

I see:
Service Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

serverinfo 5.0.0-dev.0 enabled
Nextcloud Hub 26 Winter (33.0.1)

Update to php8.3.30. Looks like NC now require non ubuntu stock PHP. See below link:

1 Like

No, we require a working PHP environment. Ubuntu released a version with a faulty backport, see Bug #2130569 “php-fpm scoreboard: failed to lock” : Bugs : php8.3 package : Ubuntu and Bug #2144556 “php8.3-fpm: SIGSEGV upon fpm_get_status()” : Bugs : php8.3 package : Ubuntu

Great to know that. Will resume to use ubuntu stock PHP repository once the issue is resolved.

ok its bug.
and… how to fix it?

Moving to php8.3.30 helps to solve this issue.

Add the ondrej/php repository

sudo apt update
sudo apt install -y software-properties-common
sudo LC_ALL=C.UTF-8 add-apt-repository ppa:ondrej/php -y
sudo apt update

Install PHP

sudo apt install -y php8.3

Reload you serverinfo page in browser

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