Server Replies "409 Conflict" and won't sync some files

TooManyHobbies · May 11, 2021, 12:57am

Hi all,

I’ve already submitted a bug report on this, but I need some help working around the issue. I’m running the desktop client version 3.2.1 on Debian Linux. My server is version 20.0.9. I have my entire “Documents” folder synced to my server using E2EE.

I had several files open for many hours while I wasn’t using the computer. When I closed those files I noticed that NC would not sync them back to the server. instead I would get the message “Server Replies " 409 Conflict” and won’t sync some files…" Not only that, but any other files in the same folder will not sync. This is happening in several folders.

Is there a work around? With the previous sync problems I could use a fix I found in the forums that involved deleting encryption locks from the database. Is there some similar fix I can apply here to get back up and running?

Thanks!

github.com/nextcloud/desktop

Server Replies "409 Conflict" and won't sync some files.

opened 12:13AM - 11 May 21 UTC

TooManyHobbies

bug

### How to use GitHub * Please use the 👍 [reaction](https://blog.github.com…/2016-03-10-add-reactions-to-pull-requests-issues-and-comments/) to show that you are affected by the same issue. * Please don't comment if you have no relevant information to add. It's just extra noise for everyone subscribed to this issue. * Subscribe to receive notifications on status change and new comments. ### Expected behaviour Files in E2EE folder should sync to server. ### Actual behaviour Changed files attempt to sync, but fail with the message: Server replied "409 Conflict" to "PUT.... for each affected file. ### Steps to reproduce 1.Save one of the affected files or create a new file in the same directory. Wait for NC to sync and notice the 409 error in the GUI. ### More information I had three files open on my computer for 8 or more hours. I wasn't using the computer. No other sync clients were running. I noticed they weren't syncing. Also, I could not create a file in the same folder and have it sync. Any new activity in the folder would not sync. I could however create a new folder above the the folder that wouldn't sync, and that new folder would work fine. It seems that the entire folder containing the file that won't sync is affected. All of this is happening inside of an E2EE folder. Also, if you look at the logs, note that the client log is in local time, and that is -4 hours UTC. One of the events can be seen in the attached nextcloud_client.log at line 5760 and the corresponding server log event is around line 1430. Hope this helps! Thank you. ### Client configuration Client version: 3.2.1 Operating system: 5.10.0-6-amd64 #1 SMP Debian 5.10.28-1 (2021-04-09) x86_64 GNU/Linux OS language: English Qt version used by client package (Linux only, see also Settings dialog): qmake / qmake-qt5 aren't found. dpkg-query -l shows a lot of qt files at 5.15.2 Client package (From Nextcloud or distro) (Linux only): Appimage from Nextcloud Installation path of client: /home/john/bin/Nextcloud-3.2.1-x86_64.AppImage Nextcloud version: 20.0.9 Storage backend (external storage): ### Logs 1. Client logfile AND server logfile: https://gist.github.com/TooManyHobbies/d91a7c9999eb9adfa1bc5b3facd181d1

TooManyHobbies · May 18, 2021, 1:47am

Seems like maybe this is a unique issue. For now what worked for me was deleting the data from the server and the client. Then setting up new empty folders on the client and setting up an e2ee sync with the server, then moving the client data back into those folders.

milksomelier · April 1, 2022, 6:24pm

connect via web to the server and check the notifications , i think it is the antivirus app , you can pause the protection from the notification and the sync will keep going